8
|
P a g e
Trouble
Shooting
Q)
I
accidently
clicked
“do
not
allow”
on
one
of
the
permissions
requests
and
now
I
can
not
change
it.
A) You will need to reset the “firewall prompts” for the Freedom Personal
Safety Application. To do this follow the instructions below:
1.
Go to “Settings” or “Options” on your main BlackBerry Screen.
2.
Go to “Advanced Options”.
3.
Go to “Applications”.
4.
Press the “Menu” button (the one to the left of the trackball) and
select “Modules”.
5.
Highlight the module beginning with “fc_personal_safety” press the
“Menu” button and select “Edit Permissions”.
6.
Press the menu button and select “Reset Firewall Prompts”.
Q)
I
can
not
connect
to
the
Freedom
Personal
Safety
GPS
unit.
A) First make sure that the GPS unit is turned on, the Bluetooth is enabled on
the BlackBerry and that the GPS unit is paired.
If it is still not connecting then try removing the pairing for the Freedom
Personal Safety GPS unit and pairing it again.
Q)
The
alert
button
works
but
the
find
me
part
is
not
working,
A) Make sure that the selected contact is sending the correct security phrase
and that you have the right phone number selected for them.
With some networks you may have to change the contacts phone number in
your address book to include the country code so that the number in the
address book exactly matches the number shown when they send you an SMS
message.
If
you
are
still
having
problems
please
visit
http://freedom.helpserve.com
To
download
the
PC
installation
package
please
visit
www.freedominput.com
