Frama F-Link Configuration Manual Download Page 24

Frama F-Link 
 

 
 
24 

6.8

 

Status Messages 

In case of operation errors the F-Link shows a status message on the display of the franking system. 
 

Status  Message on franking system 

Description / Troubleshooting 

 

 

 

F001 

No WAN (internet) available. 
Check network or settings 
using a web browser on 
{ipaddress} 
Refer to manual for further 
info. 

F-Link is connected to the network and gets a valid IP 
address in the network. F-Link is unable to access the 
internet and the FO2 backend server. 
 
Please check your internet access with another device in 
the same network and check the network settings of F-
Link over the configuration page. 

 

 

 

F002 

No DHCP IP address assigned. 
Change network settings 
using a browser on 
{ipaddress} 
Refer to manual for further 
info. 

The network configuration of F-Link is invalid. F-Link 
changes the settings back to the default values. 
 
Please configure the F-Link network settings properly. To 
set the configuration you can access to the F-Link config-
uration page over the default IP address 192.168.1.200. 

 

 

 

F003 

No WAN (internet) available. 
Check local network /-settings. 
Please refer to manual for 
further info. 

F-Link cannot open the network communication. Please 
configure the F-Link network settings properly, check the 
cable connection and try to connect to your network with 
another device in the same network. 

 

 

 

F004 

FramaOnline2 (fo2.frama.com) 
is temporarily unavailable. 
Please try again later. 
Please refer to manual for 
further information. 

The FO2 backend server cannot handle the request of F-
Link at the moment. The response on the request is HTTP 
error code 503 – Service unavailable. 
 
Try again later. This message is triggered when the FO2 
backend server is busy or is shut down for maintenance. If 
this error stays on for longer time call the FramaOnline2 
hotline. 

 

 

 

F005 
 

FramaOnline2 (fo2.frama.com) 
is temporarily unavailable. 
Please try again later. 
Please refer to manual for 
further information. 

The request of F-Link was responded with a HTTP error 
code (more codes are possible). The HTTP error code can 
be found in the event log of F-Link. 
 
Try again later. This message is triggered when the FO2 
backend server is busy or is shut down for maintenance. If 
this error stays on for longer time call the FramaOnline2 
hotline. 

 

 

 

F006 
 

FramaOnline2 (fo2.frama.com) 
is temporarily unavailable. 
Please try again later. 
Please refer to manual for 
further information. 

F-Link gets no answer from the FO2 backend server on its 
request. Possible cause is a loss of the network connec-
tion while a connection to the FO2 backend server was 
running. 
 
Try again later. If this error stays on for longer time call 
the FramaOnline2 hotline. 

 

 

 

Summary of Contents for F-Link

Page 1: ...CONFIGURATION MANUAL English version...

Page 2: ...n this Installation Guide is reserved Frama Ltd also reserves the right to change and or adapt parts of this Installation Guide and or the product at any time without prior notice The shown postal rat...

Page 3: ...By doing so you will protect yourself and avoid damaging the unit Store this guide carefully and pass it along to any subsequent owner Symbols used This configuration guide uses the following symbols...

Page 4: ...LAN SETTINGS 16 5 3 1 DHCP HOSTNAME 16 5 4 PROXY SETTINGS 17 5 5 CONFIGURATION PAGE WIRELESS SETTINGS 18 5 6 CONFIGURATION PAGE SITE SURVEY 18 5 7 CONFIGURATION PAGE ADMINISTRATION STATUS 19 5 8 CONFI...

Page 5: ...ction Protocols IPv4 only Security standard TLS 1 2 SHA II wired 100 Base T 10 100Mbsp RJ45 wireless IEEE 802 11n g or b WLAN security WPA2 WPA PSK AES TKIP TKIPAES Mixed Mode WEP 64 128bit DHCP Stand...

Page 6: ...IP address The Alias IP address can be re established with a Reset function Reset the F Link configuration set back to factory default Status Ready LED must be permanently lit Disconnect LAN cable Pr...

Page 7: ...tem displayed Error message The IP address is shown as a part of the error message on the franking system If the F Link device is not able to connect with the Frama FO2 server a corresponding error me...

Page 8: ...address 192 168 200 1 Connect the F Link device directly with a LAN cable to a PC A cross wired LAN cable is needed if the PC doesn t support auto MDIX 2 Note the PC LAN network settings for later us...

Page 9: ...ttings of the PC back to the previous values refer to your notes 13 Connect the F Link device to the LAN network for the operation with the franking system 14 Turn on the franking system and the F Lin...

Page 10: ...Alias IP address 192 168 1 200 1 Connect the F Link device directly with a LAN cable to a PC A cross wired LAN cable is needed when the PC doesn t support auto MDIX 2 Note the PC LAN network settings...

Page 11: ...Site Survey 9 Press button Scan AP 10 Select the wireless network which shall be used Press button Next If your wireless network uses Hidden SSID then press button Next without selecting a wire less...

Page 12: ...has no access to your wireless network Check the wireless signal strength at the F Link position and the wireless settings of F Link SSID pass phrase key channel 15 Disconnect direct LAN network cabl...

Page 13: ...s processes on the franking system Note Don t enable the wireless function when F Link is connected to a LAN network with DHCP server Connect the F Link device directly to a PC for configuring it for...

Page 14: ...nto the login window Default username admin and password admin Press button OK Now you are on the home screen Over the configuration page you can change the settings of the F Link display the actual s...

Page 15: ...The higher attenuation S91 ON is only recommended if you experience problems with the modem communication between F Link and the Matrix F series franking system frequently no answer no connection bui...

Page 16: ...you can change the LAN connection type set values for the LAN connection type and set the proxy settings for F Link The usage of the connection type is descibed in chapter 2 1 5 3 1 DHCP hostname An...

Page 17: ...ber of the proxy server into the field Proxy Port When F Link is forced to use a proxy server with authentication then set the proxy method to Proxy With Basic Authentication Enter the IP address of t...

Page 18: ...stable network connection is possible Try to find a better position for F Link where the signal level is higher When you have selected a wireless network and have pressed the button Next the addition...

Page 19: ...Link is connected to the FO2 backend system and transfers data Ready No Internet F Link is in operation but has no connection to the internet via the wired or wireless network HTTP Error F Link is in...

Page 20: ...nfiguration page Administration System Log and press the button Refresh 5 9 Configuration Page Administration Event Log The F Link writes an event log file You can display the log entries when you ope...

Page 21: ...5 10 Configuration Page Administration F Link Log The F Link writes an operation log file You can display the log entries when you open the configura tion page Administration F Link Log and press the...

Page 22: ...eset of F Link without a connected network cable see chapter 4 5 The default IP 192 168 1 200 is now ac tive again for a configuration by a direct LAN cable connection 5 Configuration page disappears...

Page 23: ...68 1 200 and all previous configuration settings will be lost After the reset the F Link reboots and is ready to be reconfigured when the Ready LED is on again 6 6 Connecting F Link to another frankin...

Page 24: ...ly check the cable connection and try to connect to your network with another device in the same network F004 FramaOnline2 fo2 frama com is temporarily unavailable Please try again later Please refer...

Page 25: ...HCP server Change F Link DHCP settings on ipaddress Please refer to manual for further information F Link is configured to get a dynamically IP address from a DHCP server in your network But F Link ge...

Page 26: ...or further info F Link is connected to the network and has got a valid IP address in the network F Link had access to the internet and to the FO2 backend server in the past Currently F Link has no acc...

Page 27: ...ormat nnn nnn nnn nnn nnn 255 Example 192 168 2 1 o DNS Server ___ ___ ___ ___ Format nnn nnn nnn nnn nnn 255 Example 192 168 175 25 Proxy Server No local Proxy required A local Proxy is required to b...

Page 28: ...red WPAPSK WPA2PSK o Encryption Type AES TKIP o Pre Shared Key _________________ Basic authentication Note Make sure that the IP address values and related configurations respect the syntax and seman...

Page 29: ...Frama F Link 29 Frama AG F Link CH 3438 Lauperswil R02 00 10 17 Switzerland...

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