FP ultimail, Operator'S Manual

Page: 175 / 214

Troubleshooting 175
15.5 Error codes (sample)
An error message appears on the display
in case of an error or handling error. An
additional beep may also indicate an
error
(see chapter 13.6 on page 101)
. Make sure
to carefully read the error message. You
will be given hints on the error cause and
what you can do to remedy it.
In many cases you can eliminate minor
faults and problems with the ultimail
yourself.
The following pages give additional hints
on possible causes and remedies for a
number of selected error codes.
Please contact the Francotyp-Postalia
service if you cannot remedy an error by
means of the display information and the
hints given in the present Operator
Manual.
Error code Possible cause and remedy
C104 Probably a consecutive fault (because of an error that occurred
before).
Switch the ultimail off and on again.
If necessary: pull the power cord.
Caution! The print system might
not be in sealed position! Let the ultimail shut down correctly
before you interrupt the power supply.
Wait one minute. Switch the ultimail on again.
C105 Ink cartridges are missing or have been incorrectly inserted /
incorrectly calibrated.
Start the cartridge exchange procedure
(see page 144)
.
Check whether both cartridges are correctly locked (the two green
catches are in a horizontal position over the cartridges).
Correctly insert the ink cartridges and allow the ultimail to calibrate.
Read “Insert new ink cartridges” on page 141.