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6. FAULT FINDING
6.1
Error Messages
When an error occurs the touch screen shows a
menu showing the following information:
•
An indication of the area in which the error
occurred.
•
An error description.
•
A suggested solution.
Special Errors
•
Technical errors.
The touch screen shows a message. The error
cannot be solved by operating personnel and
assistance of the service support is needed.
Warning Screen
When a cover is opened, the touch screen shows a warning screen with the message
“Cover open” and a suggested solution “Close cover”.
6.2
Clearing Stoppages
Stoppages can occur in the following area’s:
•
Document feeders.
•
Document path.
•
BRE feeder.
•
Envelope feeder.
6.2.1
Document
Feeders
When a stoppage occurs in the
document feeders, remove the
documents as follows:
1. Pull the feeder block
forward (see figure).
2. If necessary lift the feeder
block out of the system.
3. Remove the documents
from the bottom of the
feeders.
4. Return the feeder block
into the system.
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