22
6.2.4
Envelope
Hopper
When a stoppage occurs
in the envelope hopper,
remove the envelopes as
follows:
1. Press the
button
to open the system.
2. Remove the envelope.
If this is not possible, try
to remove it from the top
of the hopper:
1. Close the system.
2. Remove the envelope
stack and remove the
envelope.
6.3
Operator Troubleshooting
To solve problems:
1. Write down the error.
2. Consult the troubleshooting tables in sections 6.3.1 up to 6.3.5 to solve the problem.
3. Switch the system off and on again, to verify system operation.
4. When the error still occurs contact your service organization.
Note
When contacting the service organization, you will also be asked for the last error
message.
6.3.1
Startup Problems
Symptom
Possible cause
Remedy
Reference
The system
cannot be started
after switching
on.
System not
connected to mains.
Connect the system
to the mains.
-
You switched off the
system accidentally.
Switch the system
on.
-
You did not press the
power button next to
the touch screen.
Press the power
button next to the
touch screen.
A cover is opened.
Close the covers.
-
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