-7- ERROR MESSAGES
In any case, to reset error messages, remove battery(ies)
Display
Operation
Failure
type
Possible
cause
Actions
needed
Er11 to
18
blinking
Valve operates
normally
Valve has run through
hard
points (drive force too
high)
Low
battery(ies)
Defect in power
supply
Check battery(ies)
level
Chek power
supply
Drive force too
high
(foreign material, damaged
part…)
Inspect valve body (drive force, state
of
main seals, spacers and piston,
foreign
material)
Er19
permanent
or
FAIL
Valve is frozen in
service
position, no
further
regeneration
possible
Valve has run through
9
hard points over the
past
regenerations
Low
battery(ies)
Defect in power
supply
Check battery(ies)
level
Chek power
supply
Motor
damaged
Check motor operation (no short
sircuit)
Drive force too
high
(foreign material, damaged
part…)
Inspect valve body (drive force, state
of
main seals, spacers and piston,
foreign
material)
Er21 to
29
blinking
Valve operates
normally
Valve couldn't
reach
targeted position in
time
Low
battery(ies)
Defect in power
supply
Check battery(ies)
level
Chek power
supply
Drive force too
high
(foreign material, damaged
part…)
Inspect valve body (drive force, state
of
main seals, spacers and piston,
foreign
material)
Er21 to
29
permanent
or
FAIL
Valve is frozen in
position,
with a risk of wasting
water.
Urgent action is
needed.
Valve couldn't
reach
targeted position
within
2min
Motor
unplugged
Check motor
cable
Low
battery(ies)
Defect in power
supply
Check battery(ies)
level
Chek power
supply
Drive force too
high
(foreign material, damaged
part…)
Inspect valve body (drive force, state
of
main seals, spacers and piston,
foreign
material)
20 04/04/18
