-5- ADVISORY NOTE
Cappers is only a valves manufacturer, the following points are not part of its scope:
- Sizing of water treatment installations
- Media selection
- Valve configuration
- Components assembly
- Installation of the equipment
The components (valve, bypass, distributor tube, SBV) being sold and delivered separately,
Cappers is not liable for the final result of installations made with its material; the installation must
be done by a qualified person.
-6- TROUBLESHOOTING
INCIDENTS
CAUSES
SOLUTIONS
A- The system does
not regenerate
1) Wrong setting
2) Used or defective
battery(ies)
3) Power loss
4) Defective connection with
meter cable
5) Other
1) Check settings
2) Replace battery(ies)
3) Restore the power supply by a professional
4) - Verify that the volume decreases when water is used
(flow indicator runs)
- Verify cable connection and its state.
- Clean up or replace the turbine
5) Contact your installer
B- Hard water on
outlet
1) Salt needed
2) Valve in “bypass position”
3) Wrong settings
4) Lack of maintenance
5) Other
1) Add salt in the brine tank
2) Switch bypass to “service position”
3) Check settings (Electronic board or mixing device)
4) Follow maintenance recommendation page 21
5) Contact your installer
C- Brine level too high 1) Wrong settings
2) Insufficient brine draw
3) Lack of maintenance
4) Other
1) Check settings
2
)
Clean up the breech and verify the water tightness of brine
line
3) Follow maintenance recommendation page 21
4) Contact your installer
D- Error message
displays
1) Failure alarm
1) Follow indications on page 20
E- Other
1) Other
1) Contact your installer
19 04/04/18
