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FOSCAM provide extra repair service for product that out of warranty, it is chargeable.
The total fee contains device cost and service fee. Device cost (including accessories) is
the standard uniform price provide by FOSCAM.
Different region may have different service fee, please contact the point-of-purchase to
confirm that before you ask for this service.
Our technicians will quote the total price after detect the product, If customers refused to
repair after the quotation, customers need pay for the test fee, $3.5/hour. If agree with the
quotation, test will be free.
Repaired product out of warranty will obtains 3-month warranty from the date of the
product back to customers.
Limitation of Liability
FOSCAM is not responsible for other extra warranty or commitment promised by resellers,
if your reseller promised some extra commitment or warranty; please ask for written
documents to protect your rights and interests.
FOSCAM does not offer refunds under any circumstances. Please contact the
point-of-purchase and follow their refund/return policy.
FOSCAM shall not be liable under any circumstances for any consequential, incidental,
special or exemplary damages arising out of or in any connection with this agreement or
the products, including but not limited to lost profits, or any claim based on indemnity or
contribution, or the failure of any limited or exclusive remedy to achieve its essential
purpose or otherwise. Purchaser's exclusive remedy, as against FOSCAM, shall be the
repair or replacement of defective parts. If FOSCAM lists a product on its website
specification in error or that is no longer available for any reason, FOSCAM reserves the
right to explain it without incurring any liability.
All rights reserved. FOSCAM and the FOSCAM logo are trademarks of ShenZhen
FOSCAM Intelligent Technology Limited., registered in the U.S. and other countries.
7 OBTAINING TECHNICAL SUPPORT
While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may
experience some issues or have questions that this User’s Guide has not answered.
If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for
solving the problems. If our reseller cannot provide service, please contact our service
department:
