FortiVoice Gateway 5.3.6 Administration Guide
Clean installing firmware
Clean installing the firmware can be useful if:
• you are unable to connect to the FortiVoice Gateway using the web-based manager or the
CLI
• you want to install firmware
without
preserving any existing configuration
• a firmware version that you want to install requires that you format the boot device (see the
Release Notes accompanying the firmware)
Unlike upgrading or downgrading firmware, clean installing firmware re-images the boot device.
Also, a clean install can only be done during a boot interrupt, before network connectivity is
available, and therefore requires a local console connection to the CLI.
A clean install cannot
be done through a network connection.
To clean install the firmware
1.
Download the firmware file from the Fortinet Technical Support web site,
.
2.
Connect your management computer to the FortiVoice Gateway console port using an
RJ-45 to DB-9 serial cable or a null-modem cable.
3.
Initiate a
local console connection
from your management computer to the CLI of the
FortiVoice Gateway, and log in as the
admin
administrator, or an administrator account that
has system configuration read and write privileges.
4.
Connect port1 of the FortiVoice Gateway directly to the same subnet as a TFTP server.
5.
Copy the new firmware image file to the root directory of the TFTP server.
6.
Verify that the TFTP server is currently running, and that the FortiVoice Gateway can reach
the TFTP server.
To use the FortiVoice Gateway CLI to verify connectivity, if it is responsive, enter the
following command:
execute ping 192.168.2.99
where
192.168.2.99
is the IP address of the TFTP server.
7.
Enter the following command to restart the FortiVoice Gateway:
execute reboot
or power off and then power on the FortiVoice Gateway.
8.
As the FortiVoice Gateway starts, a series of system startup messages are displayed.
Press any key to display configuration menu........
Back up your configuration before beginning this procedure, if possible. A clean install resets
the configuration, including the IP addresses of network interfaces. For information on
backups, see
“Backing up configuration” on page
. For information on reconnecting to a
FortiVoice Gateway whose network interface configuration has been reset, see
to the FortiVoice Gateway” on page
If you are reverting to a previous FortiVoice Gateway version, you might not be able to restore
your previous configuration from the backup configuration file.
Summary of Contents for FortiVoice GO08
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