1
Customer Care
Thank you for purchasing a FORNO product. Please read the entire instruction manual before operating your new
appliance for the first time. Whether you are an occasional user or an expert, it will be beneficial to familiarize
yourself with the safety practices, features, operation and care recommendations of your appliance.
Both the model and serial number are listed in the left corner of the door. For warranty purposes, you will also need
the date of purchase. Record this information below for future reference.
SERVICE INFORMATION
Model Number
：
Use these numbers in any correspondence or
service calls concerning your cooking range.
Serial Number
：
If you received a damaged appliance, immediately
contact the dealer (or builder) that sold you the
product.
Date of Purchase
：
Purchase Address & Phone
：
Save time and money. Before you call for service,
check the Troubleshooting Guide. It lists the causes
of minor operating problems that you can correct
yourself.
SERVICE IN CANADA:
Keep the instruction manual handy to answer your questions. If you don’t understand something or you need more
assistance, please call our Customer Service: 1-866-231-8893
Or email: [email protected]
Or contact: CTM Househould Appliances Inc
11420 Albert Hudon, Montreal, Quebec, H1G 3J6, Canada
SERVICE IN THE UNITED STATES:
Keep the instruction manual handy to answer your questions. If you don’t understand something or you need more
assistance, please call our Customer Service: 1-866-231-8893
Or email: [email protected]
The instruction manual can be downloaded from www.forno.ca
If your appliance ever requires servicing, be sure to use a
FORNO
Factory Certified Service provider
recommended by our customer care center. All Factory Certified Service providers are carefully selected and
thoroughly trained by us.
