Phone Issues
Possible Solution(s)
Possible Cause(s)
Issue
· Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
· Possible phone malfunc-
tion.
· Check whether your
phonebook has been down-
loaded into SYNC properly
and successfully.
· This is a phone-dependent
feature.
· Possible phone malfunc-
tion.
System can not find my
contacts.
· Do not separate First name
and Last name when
creating new contacts.
Otherwise users need to
speak the contact name as
the order shown on SYNC
screen.
· For some contact names in
SYNC phonebook, if SAYING
the whole name is not
successfully recognized,
please try to find the contact
in SYNC and press the "hear
it". and then say the contact
according to what SYNC
said.
· If users add a new contact
into the paired phone, but it
is not shown in SYNC
phonebook, please redown-
load the phonebook into
SYNC.
· If all contacts in SYNC
phonebook can't be
accessed via voice
commands, please double
check whether your phone-
book has been downloaded
correctly, and then check
contact names are the same
320
Ranger (), EB3B-19G219-ZAB enAUS
SYNC™
(If Equipped)