background image

Traction Control

The system enhances your vehicle’s ability
to maintain traction of the wheels by
detecting and controlling wheel spin. See

Using Traction Control

 (page 152).

E72903

A

A

A

B

B

B

B

Vehicle without stability control
skidding off its intended route.

A

Vehicle with stability control
maintaining control on a slippery
surface.

B

USING STABILITY CONTROL

The system automatically turns on each
time you switch the ignition on.

You cannot switch the stability control and
roll stability control systems off, but when
you shift into reverse (R), the systems
deactivate.

You can switch the traction control system
off or on.  See 

Using Traction Control

(page 152).

154

Endura (CDQ) New Zealand, enNZL, Edition date: 201712, First Printing

Stability Control

Summary of Contents for ENDURA 2017

Page 1: ...FORD ENDURA Owner s Manual...

Page 2: ...specifications design or equipment at any time without notice or obligation No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in a...

Page 3: ......

Page 4: ...s 25 Inflatable Seatbelts 25 Keys and Remote Controls General Information on Radio Frequencies 28 Remote Control 28 Replacing a Lost Key or Remote Control 31 MyKey Principle of Operation 32 Creating a...

Page 5: ...76 Information Messages 84 Climate Control Automatic Climate Control Vehicles With Sony Audio System 100 Automatic Climate Control Vehicles With Premium AM FM CD 102 Hints on Controlling the Interior...

Page 6: ...Front Parking Aid 156 Side Sensing System 157 Active Park Assist 159 Rear View Camera 165 180 Degree Camera 168 Cruise Control Principle of Operation 169 Using Adaptive Cruise Control 169 Driving Aids...

Page 7: ...ging a Bulb 235 Vehicle Care Cleaning the Exterior 237 Cleaning the Interior 238 Repairing Minor Paint Damage 239 Cleaning the Wheels 239 Body Styling Kits 240 Wheels and Tires General Information 241...

Page 8: ...1 Settings 301 SYNC 3 Troubleshooting 308 Appendices Electromagnetic Compatibility 321 End User License Agreement 323 Declaration of Conformity 349 5 Endura CDQ New Zealand enNZL Edition date 201712 F...

Page 9: ...6 Endura CDQ New Zealand enNZL Edition date 201712 First Printing...

Page 10: ...le throughout the range of available models sometimes even before they are generally available It may describe options not fitted to the vehicle you have purchased Note Some of the illustrations in th...

Page 11: ...gine oil Explosive gas Fan warning E71880 Fasten seatbelt E231160 Flammable E67017 Front airbag Front fog lamps Fuel pump reset Fuse compartment Hazard flashers Heated rear window Windshield defrostin...

Page 12: ...ge modules temporarily or permanently storing technical data about the condition of the vehicle events and malfunctions In general this technical information documents the condition of parts modules s...

Page 13: ...formance of safety related systems Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector REPLACEMENT PARTS RECOMMENDATION W...

Page 14: ...ld device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving U...

Page 15: ...See Windshield Wipers page 51 F Information and entertainment display G Hazard flasher switch See Hazard Flashers page 208 H Audio unit See Audio System page 264 I Climate control See Climate Control...

Page 16: ...Steering wheel adjustment See AdjustingtheSteeringWheel page 48 P Horn Q Cruise control buttons R Lighting control Power liftgate release button See Lighting Control page 53 See Power Liftgate page 41...

Page 17: ...ATH or SERIOUS INJURY to the CHILD can occur E212161 WARNINGS Seatbelts and seats can become hot in a vehicle that has been closed up in sunny weather they could burn a small child Check seat covers a...

Page 18: ...ns where it is intended to be used If a previously purchased child restraint does not fit you may need to purchase a different one that will fit INSTALLING CHILD RESTRAINTS WARNINGS NEVER use a rearwa...

Page 19: ...taching clip is properly engaged with the anchor fitting and the tether strap length is adjusted to remove any slack WARNINGS Always ensure that the locking mechanism of the rear seatback is fully eng...

Page 20: ...ion and backrest meet E87145 PROTECTING LARGER CHILDREN The rear seats where provided are the safest place for children When a child outgrows the recommended weight or height limits for a forward faci...

Page 21: ...hild s arm or behind its back Do not use pillows books or towels to boost your child s height Make sure that your children sit in an upright position CHILD SAFETY LOCKS If Equipped E259984 Press the s...

Page 22: ...the shoulder strap of the seatbelt over the centre of your shoulder and position the lap strap tightly across your hips WARNINGS Care should be taken to avoid contamination of the webbing with polishe...

Page 23: ...erly fastened in the seatbelt buckle E74124 E85817 Pull the seatbelt out steadily It may lock if you pull it sharply or if your vehicle is on a slope The rear outer seatbelts can lock if you return th...

Page 24: ...RNING The system will only provide protection when you use the seatbelt correctly A warning lamp illuminates and an audible warning sounds when the following conditions have been met The driver seat i...

Page 25: ...r belt guide on seat back if equipped should be inspected after a crash Ford Motor Company recommends that all seatbelt assemblies in use in vehicles involved in a crash be replaced However if the cra...

Page 26: ...ffect Failure to adhere to this warning could result in serious personal injury or death Repairs to the steering wheel steering column seats airbags and seatbelts must be carried out by an authorized...

Page 27: ...airbag Failure to follow these instructions may increase the risk of personal injury in the event of a crash WARNINGS Do not lean your head on the door The side airbag could injure you as it deploys f...

Page 28: ...ote The airbag has a lower deployment threshold than the front airbags During a minor collision it is possible that only the knee airbag will deploy SIDE CURTAIN AIRBAGS WARNING Do not place objects o...

Page 29: ...with seatbelt guides The seatbelt guides on some of these booster seats may not be wide enough to accommodate the sash shoulder portion of the inflatable seatbelt because the inflatable seatbelt webb...

Page 30: ...ol head and neck motion for passengers The rear inflatable seatbelts are designed to inflate in frontal or near frontal crashes and some side impact crashes The fact that the rear inflatable seatbelt...

Page 31: ...ms If the frequencies are jammed you will not be able to use your remote control You can lock and unlock the doors with the key Note Make sure your vehicle is locked before leaving it unattended Note...

Page 32: ...off any grease on the battery terminals or on the back surface of the circuit board Note Replacing the battery does not erase the programmed key from your vehicle The transmitter should operate norma...

Page 33: ...crewdriver in the position shown and carefully remove the battery 4 Install the new battery with the facing upward 5 Reinstall the battery cover and the key blade Using the Key Blade The key cylinder...

Page 34: ...s method to locate your vehicle rather than using the panic alarm Sounding a Panic Alarm Note The panic alarm only operates when the ignition is off E138624 Press the button to sound the panic alarm P...

Page 35: ...s feature is activated Early low fuel warning The low fuel warning activates earlier giving MyKey users more time to refuel Driver assist features if equipped on your vehicle are forced on navigation...

Page 36: ...restart your vehicle with the programmed key or transmitter MyKey is successfully created Make sure you label it so you can distinguish it from the admin keys You can also program configurable settin...

Page 37: ...button Settings Press the OK button or the right arrow button MyKey Press and hold the OK button until the instrument cluster displays the following message Clear MyKey All MyKeys Cleared Note When yo...

Page 38: ...when all MyKeys have been deleted Number of Admin Keys Indicates how many admin keys are programmed to your vehicle Use this feature to determine how many admin keys you have for your vehicle and dete...

Page 39: ...ehicle does not have admin privileges No MyKeys are created See Creating a MyKey page 33 I cannot clear the MyKeys Purchase a new key from an authorized dealer I lost the only admin key Program a spar...

Page 40: ...ck and unlock the doors You can also release the liftgate or luggage compartment Unlocking the Doors E138629 Press the button to unlock all doors The direction indicators will flash Note The driver do...

Page 41: ...the direction indicators confirms that all the doors have been double locked and that the alarm has been armed Automatic Relocking The doors automatically relock if you do not open a door within 45 s...

Page 42: ...t Hand Side Turn counterclockwise to lock Unlocking If the central locking function fails to operate unlock the driver door and then unlock all other doors individually by pulling the interior door ha...

Page 43: ...r windows open so outside air comes into your vehicle Failure to follow this warning could result in serious personal injury Note Be careful when opening or closing the liftgate in a garage or other e...

Page 44: ...h the transmission in park P For manual transmissions the liftgate only operates if the vehicle speed is less than 5 km h If there is a problem with the open or close request a tone will sound for one...

Page 45: ...ment by doing any of the following Pressing the liftgate control button Pressing the liftgate button on the remote control twice Pressing the liftgate button on the instrument panel Moving your foot u...

Page 46: ...liftgate open while driving When Opening The system stops when it detects an obstacle and a tone sounds Once you remove the obstacle you can continue to operate the liftgate Hands Free Feature Make s...

Page 47: ...art your vehicle with a correctly coded key have your vehicle checked by an authorized dealer ANTI THEFT ALARM VEHICLES WITH INTEGRAL BATTERY If Equipped Perimeter Alarm The perimeter alarm is a deter...

Page 48: ...formation page 76 Arming the Alarm The alarm arms when you lock your vehicle See Doors and Locks page 37 Disarming the Alarm Vehicles Without Keyless Entry Disarm and silence the alarm by unlocking th...

Page 49: ...asher will flash for five minutes Any further attempts to perform one of the above will trigger the alarm again Full and Reduced Guard Full Guard Full guard is the standard setting In full guard the i...

Page 50: ...s with the remote control ANTI THEFT ALARM VEHICLES WITH PERIMETER ALARM If Equipped The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors and the hood If th...

Page 51: ...Sitting in the Correct Position page 106 E259854 1 Unlock the steering column 2 Adjust the steering wheel to the desired position E259855 3 Lock the steering column AUDIO CONTROL You can operate the f...

Page 52: ...E Seek up or next F MEDIA Press repeatedly to scroll through available audio sources Seek Next or Previous Press the seek button to Tune the radio to the next or previous stored preset Play the next o...

Page 53: ...y when the engine is running Note The system uses a sensor and is designed to control the temperature of the steering wheel and to prevent it from overheating Note In warm temperatures the steering wh...

Page 54: ...e when the sensor detects a small amount of water on the windshield Keep the outside of the windshield clean The rain sensor is very sensitive and the wipers may operate if dirt mist or insects hit th...

Page 55: ...wipers off before entering a car wash E171615 Intermittent wipe A Low speed wipe B Off C Depending on your vehicle when you switch on the front wipers and move the gearshift lever to reverse R the re...

Page 56: ...weather conditions Examples of acceptable condensation are The presence of a fine mist no streaks drip marks or large droplets A fine mist covers less than 50 of the lens Examples of unacceptable cond...

Page 57: ...display controls to adjust the period of time that the headlamps remain on Note If you switch the autolamps on you cannot switch the high beams on until the system turns the low beams on Windshield Wi...

Page 58: ...n approaching vehicle s headlamps or tail lamps or street lighting ahead the system turns off high beams before they can distract other road users Low beams remain on Note The system may not operate p...

Page 59: ...The automatic high beam controls assist this feature in preventing you from distracting other road users while maximizing illumination The system detects other road users and modifies the beam shape...

Page 60: ...adlamp beams according to your vehicle load Set the headlamp leveling control to zero when your vehicle is unloaded Set the headlamp beams to give between 35 100 m of road surface illumination when yo...

Page 61: ...the system operates when you drive your vehicle Note The system is only active at speeds above 5 km h System Check If Equipped The system has a power up movement check feature When you start your vehi...

Page 62: ...cators flash three times to indicate a lane change INTERIOR LAMPS The lamps turn on under the following conditions You open any door You press a remote control button You press the all lamps on button...

Page 63: ...en the door function is on and you open a door the courtesy and door lamps turn on The indicator lamp lights blue when the door function is on Type One E192153 D D C A B All lamps on A Door function B...

Page 64: ...e E199027 Press the button to switch the lamps on or off AMBIENT LIGHTING Adjust the ambient lighting using the touchscreen See your SYNC information 61 Endura CDQ New Zealand enNZL Edition date 20171...

Page 65: ...l until the window is fully closed 2 Release the control 3 Open the window and then try to close it automatically 4 Repeat the procedure if the window does not close automatically Window Lock E195228...

Page 66: ...ake sure that children and pets are not in the proximity of the window openings To close the windows press and hold the remote control lock button Release the button once movement starts Press the loc...

Page 67: ...re manually folded they may not work properly even after you re position them You need to reset them if they Vibrate while driving or feel loose Do not stay in the folded or unfolded position To reset...

Page 68: ...into park P Heated Exterior Mirrors If Equipped See HeatedWindowsandMirrors page 104 Memory Mirrors If Equipped You can save and recall the mirror positions through the memory function See Memory Func...

Page 69: ...nroof or leave them unattended in the vehicle They may seriously hurt themselves When closing the moonroof you should verify that it is free of obstructions and make sure that children and pets are no...

Page 70: ...open the sunshade fully press the control again Sunshade close Press and release to close the sunshade D Moonroof close Press and release to close the moonroof from either the open or vent positions E...

Page 71: ...S Type 1 and 2 E144485 Tachometer A Information Display B Speedometer C Fuel Gauge D Engine Coolant Temperature Gauge E 68 Endura CDQ New Zealand enNZL Edition date 201712 First Printing Instrument Cl...

Page 72: ...on display Registers the accumulated distance your vehicle has traveled Outside Air Temperature Shows the outside air temperature Compass Displays the vehicle s heading direction Trip Computer See Gen...

Page 73: ...on This is normal and depends upon the slope of pavement at the gas station The fuel amount dispensed into the tank is a little less or more than the gauge indicated This is normal and depends upon th...

Page 74: ...cates a malfunction You will continue to have the normal braking system without anti lock braking system unless the brake system warning lamp is also illuminated Have your vehicle checked by an author...

Page 75: ...minates when you are driving do not continue your journey even if the oil level is correct Have your vehicle checked If it illuminates with the engine running or when you are driving this indicates a...

Page 76: ...Enabled E181346 Illuminates when you switch the fuel operated heater on Fuel Operated Heater Operating E181347 Illuminates to inform you the fuel operated heater is currently in operation Glow Plug I...

Page 77: ...itch the headlamps or parking lamps on Rear Fog Lamps Indicator E67040 Illuminates when you switch the rear fog lamps on Shift Indicator Illuminates to inform you that shifting to a higher or lower ge...

Page 78: ...Ignition Warning Chime Sounds when you open the driver s door and you have left the key in the ignition Keyless Warning Alert If Equipped Sounds the horn twice when you exit your vehicle with the int...

Page 79: ...controls on the steering wheel Corresponding information is displayed in the information display Information Display Controls Type 1 E144637 Press the up and down arrow buttons to scroll through and h...

Page 80: ...re Outside temp Distance to E All values Trip Odometer Trip Timer Average Fuel Note Press and hold OK on the current screen to reset the respective trip distance time and fuel information Fuel Economy...

Page 81: ...my by pressing and holding the OK button on the left hand steering wheel controls Driver Assist Traction Ctrl Blindspot Cross Traffic Select Setting Cruise Control Driver Alert Driver Sel Susp Hill St...

Page 82: ...m Vehicle Ask on Exit Auto Engine Off Park Slot Chimes Information Easy Entry Exit Adapt Hdlamp Adapt Hdlamp Lighting Select Setting Traffic R L Auto Highbeam Select Setting Hdlamp Delay Daytime Light...

Page 83: ...Liftgate Seatbelts Silent Mode Select Setting Windows Wipers Select Setting Create MyKey MyKey 911 Assist Do Not Disturb Traction Ctrl Max Speed Speed Minder Volume Limiter Select Setting Clear MyKeys...

Page 84: ...Note You can reset your trip information by pressing and holding the OK button on the left hand steering wheel controls Fuel Economy Shows a graph of your instantaneous fuel economy Fuel Economy Shows...

Page 85: ...Setting Mode Lane Keeping Sys Intensity Alert Sensitivity Pre Collision Distance Indication Active Braking Front Park Aid Rear Park Aid Tire Pressure Tire Monitor Hold OK to Reset Manual Speed Limite...

Page 86: ...tting Traffic Setup Auto Highbeam Select Setting Autolamp Delay Daytime Lights Autolock Locks Autounlock Relock Mislock Select Setting Remote Unlock Switches Inhibit Autofold Mirror Hold OK to Reset O...

Page 87: ...MATION MESSAGES Note Depending on your vehicle options and instrument cluster type not all of the messages will display or be available The information display may abbreviate or shorten certain messag...

Page 88: ...the radar sensor You can typically clean the sensor to resolve See UsingAdaptiveCruiseControl page 169 Adaptive Cruise Not Available Sensor Blocked See Manual The system has disabled the automatic br...

Page 89: ...tive Steering Fault Service Required The adaptive steering system integrity cannot be verified Do not drive the vehicle and contact an authorized dealer immediately Adaptive Steering Loss Do Not Drive...

Page 90: ...The engine is getting ready to shut off Engine Shuts Off In seconds to shut off 0 Seconds The engine has shut off to help increase fuel economy Engine Shut Off For Fuel Economy The engine is getting r...

Page 91: ...Manual Restart Required Conditions are not met for the Auto StartStop system to function properly Auto StartStop Not Available Blind Spot Information and Cross Traffic Alert System Action Message A fa...

Page 92: ...m Check your engine oil level If the problem persists see an authorized dealer Oil Level Low Add Oil Drive the vehicle for 20 minutes with an average speed of 60 km h The message changes to Exhaust Fi...

Page 93: ...echnician for service Child Lock Malfunction Service Required Driver Alert Action Message Stop and rest as soon as it is safe to do so Driver Alert Warning Rest Now Take a rest soon Driver Alert Warni...

Page 94: ...vel Low Check Level Fuel Action Message An early reminder of a low fuel condition Fuel Level Low The fuel fill inlet may not be properly closed Check Fuel Fill Inlet Wait for up to 15 seconds while th...

Page 95: ...tarting system See an authorized dealer for service Starting System Fault You have successfully programmed an intelligent access key to the system Key Program Successful You have failed to program an...

Page 96: ...intenance Action Message Stop your vehicle as soon as safely possible and turn off the engine Check the oil level If the warning stays on or continues to come on with your engine running contact an au...

Page 97: ...MPH km h MyKey is in use the MyKey speed limit is on and your vehicle speed is approaching 130 km h Near Vehicle Top Speed You have reached the speed limit set for your MyKey Vehicle at Top Speed of...

Page 98: ...ectric parking brake system has detected a condition that requires service See an authorized dealer Park Brake Malfunction Service Now The electric parking brake is not set Park Brake Not Applied The...

Page 99: ...on within the power steering system or passive entry or passive start system requires service Contact an authorized dealer Steering Assist Fault Service Required Pre Collision Warning System Action Me...

Page 100: ...ing start Pending Start Cancelled Tire Pressure Monitoring System Action Message One or more tires on your vehicle has low tire pressure See Tire Pressure Monitoring System page 245 Tire Pressure Low...

Page 101: ...essage remains on contact an authorized dealer See TowBall page 201 Tow Bar Not Activated Start Engine and Retry Check the trailer wiring for any concerns If the warning stays on or continues to come...

Page 102: ...as limited functionality See an authorized dealer Transmission Limited Function See Manual The transmission is too cold Wait for it to warm up before you drive Transmission Warming Up Please Wait A re...

Page 103: ...mdefrost the air conditioning compressor may continue to operate even though you switch off the air conditioning Heated windshield Press to clear the heated windshield of thin ice and fog B Recirculat...

Page 104: ...in a larger difference both settings change together Heated rear window Press to switch the heated rear window on and off See Heated Windows and Mirrors page 104 J Defrost Press to distribute air thro...

Page 105: ...hat would result in a larger difference both settings change together AUTO Press to switch on automatic operation Adjust to select the desired temperature Fan speed air distribution air conditioning o...

Page 106: ...ated air flows through the instrument panel vents air conditioning turns on and the fan adjusts to the highest speed G Heated seats Press to switch the heated seats on and off H Power Press to switch...

Page 107: ...at a slower speed until the engine warms up Note If you select AUTO during hot temperatures and the inside of the vehicle is hot the system uses recirculated air to maximize interior cooling Fan speed...

Page 108: ...g before switching the heated windshield on Note The system does not operate if the battery charge level is low CABIN AIR FILTER Your vehicle is equipped with a cabin air filter which gives you and yo...

Page 109: ...jects higher than the seatback to reduce the risk of serious injury in the event of a collision or during heavy braking E68595 When you use them properly the seat head restraint seatbelt and air bags...

Page 110: ...1 and lower the head restraint to the desired position Make sure that the head restraint engages properly when in position The head restraint should be located so that the top of the head restraint i...

Page 111: ...is clear of obstructions and that all occupants are clear of moving parts Do not use the memory function when your vehicle is moving This feature recalls the position of the following Driver seat Pow...

Page 112: ...memory button during a memory recall cancels the operation Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob You can save preset memory positions for up to three remote c...

Page 113: ...position Reclining the Seatback With the seat occupied pull the lever up to recline the seatback EasyFold FoldingSeat IfEquipped WARNING Make sure that the seat is unoccupied when folding it down Fold...

Page 114: ...erheat Failure to follow this instruction could result in personal injury Note Do not do the following Place heavy objects on the seat Operate the seat heater if water or any other liquid spills on th...

Page 115: ...REAR SEAT ARMREST E144635 Fold the armrest down to use the armrest and cupholder 112 Endura CDQ New Zealand enNZL Edition date 201712 First Printing Seats...

Page 116: ...the power point longer than necessary when the engine is not running Do not leave devices plugged in overnight or when you park your vehicle for extended periods Location Power points may be in the fo...

Page 117: ...nd other electric power tools or compressor driven refrigerators Measuring devices which process precise data such as medical equipment or measuring equipment Other appliances requiring an extremely s...

Page 118: ...y D Auxiliary power point with power inverter or cigar lighter E Storage compartment with auxiliary power point or cigar lighter F Note Depending on your vehicle auxiliary power point locations could...

Page 119: ...tem meets all Canadian interference causing equipment standard requirements regulating the impulse electrical field or radio noise When you start the engine avoid pressing the accelerator pedal before...

Page 120: ...rily disables The 60 seconds does not have to be all at once For example if you crank the engine three times for 20 seconds each time without the engine starting you reached the 60 second time limit A...

Page 121: ...10 seconds of switching your vehicle off press the brake pedal and press the push button ignition switch After 10 seconds you can no longer start your vehicle if it does not detect a valid passive key...

Page 122: ...g brake Note The ignition all electrical circuits and all warning lamps and indicators will be turned off Note If the engine is idling for 30 minutes the ignition and engine automatically shuts down S...

Page 123: ...ehicles With a Turbocharger WARNING Do not switch the engine off when it is running at high speed If you do the turbocharger will continue running after the engine oil pressure has dropped to zero Thi...

Page 124: ...an three seconds Note Auto start stop also provides a stall recovery feature To restart the engine after stalling fully press the clutch pedal Limitations of Use Under certain conditions the engine ma...

Page 125: ...rk P or neutral N regardless of brake pedal position To Restart the Engine Release the brake pedal press the accelerator pedal or put the gearshift lever into drive D reverse R or sport S Limitations...

Page 126: ...m may not function if you leave electrical loads connected with the ignition off because they may drain the battery 123 Endura CDQ New Zealand enNZL Edition date 201712 First Printing Unique Driving C...

Page 127: ...The toxic effects of fuel may not be apparent for hours Avoid inhaling fuel vapors Inhaling fuel vapor can lead to eye and respiratory tract irritation In severe cases excessive or prolonged breathin...

Page 128: ...ng cranking time takes a few seconds longer than normal Note If your vehicle is on a steep slope more fuel may be required Filling a Portable Fuel Container WARNING Flow of fuel through a fuel pump no...

Page 129: ...en refueling the vehicle fuel tank from a fuel container do the following 1 Fully open the fuel filler door 2 Fully insert the fuel filler funnel into the fuel filler inlet E157452 3 Add fuel to your...

Page 130: ...not refuel until the sound stops Otherwise fuel may spray out which could cause serious personal injury WARNINGS Do not pry open the fuel tank filler valve This could damage the fuel system Failure to...

Page 131: ...pump nozzle and slowly remove it 7 Fully close the fuel filler door Do not attempt to start the engine if you have filled the fuel tank with incorrect fuel Incorrect fuel use could cause damage not c...

Page 132: ...t be relied upon to increase driving range Advertised Capacity The advertised capacity is the maximum amount of fuel that you can add to the fuel tank after running out of fuel Included in the adverti...

Page 133: ...enance information performed according to the specified schedule Note Resulting component damage may not be covered by the vehicle Warranty The scheduled maintenance items listed in scheduled maintena...

Page 134: ...Although some malfunctions detected by the OBD II may not have symptoms that are apparent continued driving with the service engine soon indicator on can result in increased emissions lower fuel econo...

Page 135: ...aust system until it has cooled Use special care when working around the diesel oxidation WARNINGS catalytic converter or the diesel particulate filter The diesel oxidation catalytic converter and the...

Page 136: ...emission control system automatically carries out this process As soot gathers in the system it begins to restrict the filter The soot that gathers inside the filter is cleaned in two different ways...

Page 137: ...between 160 km and 500 km and each regeneration process lasts between 10 and 20 minutes Note Changes in the engine or exhaust sound may be heard during the regeneration process Note During regeneratio...

Page 138: ...the engine is idling Note Changes in the engine or exhaust sound may be heard during the regeneration process Note During regeneration at low speed or engine idle you may smell a hot metallic odor and...

Page 139: ...nutes When manual regeneration is complete the cooling fan and engine speed return to normal idling The exhaust system remains very hot for several minutes after regeneration is complete Do not reposi...

Page 140: ...utomatic regeneration control on and off from the main menu scroll to Action and Description Message Press the OK button or the right arrow button Information Press the OK button or the right arrow bu...

Page 141: ...Drive D Sport mode S Press the button on the front of the gearshift lever to shift to each position The gearshift lever position will be shown in the instrument cluster display Park P WARNING Move the...

Page 142: ...eds the maximum allowable limit In order to prevent engine stalls SelectShift automatically downshifts at low engine speeds Note Engine damage may occur if you maintain excessive engine revving withou...

Page 143: ...may not be working properly Have your vehicle checked as soon as possible Do not drive your vehicle until you verify that the stoplamps are working Note For some markets this feature will be disabled...

Page 144: ...normal and does not affect function or durability of the transmission Over time the adaptive learning process fully updates transmission operation If Your Vehicle Gets Stuck In Mud or Snow Note Do not...

Page 145: ...the engine has been restarted and the AWD system has adequately cooled the warning message will turn off and normal AWD function will return Do not use a spare tire of a different size other than the...

Page 146: ...e Do not rock the vehicle for more than a few minutes or damage to the transmission and tires may occur or the engine may overheat If your vehicle gets stuck in mud or snow it may be rocked out by shi...

Page 147: ...ection when you are driving in mud Even AWD vehicles can lose traction in slick mud As when you are driving over sand apply the accelerator slowly and avoid spinning your wheels If the vehicle does sl...

Page 148: ...s down allow for longer stopping distances and avoid aggressive steering to reduce the chances of a loss of vehicle control which can lead to serious injury or death If the rear end of your vehicle sl...

Page 149: ...at you do not make modifications such as adding or removing parts such as lowering kits or stabilizer bars or by using replacement parts not equivalent to the original factory equipment Any modificati...

Page 150: ...ator pedal for any interference If none are found and the condition persists have your vehicle towed to the nearest authorized dealer Brake Assist Brake assist detects when you brake rapidly by measur...

Page 151: ...Note You may notice various noises when you apply and release the electric parking brake This is normal and no cause for concern Parking On a Hill Vehicles With a Manual Transmission If you park your...

Page 152: ...electric parking brake when your vehicle is moving the brake system warning lamp illuminates and a warning tone sounds See Information Displays page 76 If your vehicle speed is above 6 km h the braki...

Page 153: ...ay release when starting uphill press the accelerator pedal quickly Driving with a Trailer Depending on the slope and the weight of the trailer your vehicle and trailer may roll backwards slightly whe...

Page 154: ...or reverse R when facing downhill 2 If the sensors detect that your vehicle is on a slope the system activates automatically 3 When you remove your foot from the brake pedal your vehicle remains on th...

Page 155: ...ition on If your vehicle is stuck in mud or snow switching traction control off may be beneficial as this allows the wheels to spin Note When you switch traction control off stability control remains...

Page 156: ...g in a loss of vehicle control vehicle rollover personal injury and death If your electronic stability control system activates SLOW DOWN The system automatically turns on each time you switch the ign...

Page 157: ...th stability control maintaining control on a slippery surface B USING STABILITY CONTROL The system automatically turns on each time you switch the ignition on You cannot switch the stability control...

Page 158: ...hitches bike or surfboard racks license plate brackets bumper covers or any other device that may block the normal detection zone of the system Remove the add on device to prevent false alerts Note Wh...

Page 159: ...s in reverse R The indicator displays As the distance to the obstacle decreases the indicator blocks illuminate and move towards the vehicle icon If there is no obstacle detected the distance indicato...

Page 160: ...ed after 2 seconds and the visual indication stops after 4 seconds If the obstacles detected are within 30 cm the visual indication remains on If the transmission is in neutral N the system provides v...

Page 161: ...g stops after two seconds and visual indication stops after four seconds If the transmission is in neutral N the side sensing system provides visual distance indication only when your vehicle is movin...

Page 162: ...your vehicle If you are uncomfortable with the proximity to any vehicle or object you may choose to override the system by grabbing the steering wheel or by pressing the button Parallel Park Out Assi...

Page 163: ...s to the passenger side of your vehicle E130107 Note You can also switch the system on after you have already driven partially or completely past a parking space Press the Active Park Assist button an...

Page 164: ...a complete stop When the Active Park Assist maneuver is complete the system displays a message and a tone sounds Note You are responsible for checking your parked vehicle and making any necessary cor...

Page 165: ...system switches off and you need to take full control of your vehicle E186191 When you shift the transmission into reverse R with your hands off the wheel and nothing obstructing its movement your veh...

Page 166: ...f your vehicle speed exceeds approximately 5 km h or you interrupt the maneuver the system switches off and you need to take full control of your vehicle Deactivating the Active Park Assist Feature Yo...

Page 167: ...km h for perpendicular parking You recently disconnected or replaced the battery After a battery disconnect you must drive your vehicle on a straight road for a short period of time Your vehicle is r...

Page 168: ...r vehicle Use caution when the rear cargo door is ajar If the rear cargo door is ajar the camera will be out of position and the video image may be incorrect All guidelines disappear when the rear car...

Page 169: ...erate correctly under the following conditions Nighttime or dark areas if one or both reverse lamps are not operating Mud water or debris obstructs the camera s view Clean the lens with a soft lint fr...

Page 170: ...Be aware of your surroundings when using the manual zoom feature Note Manual zoom is only available when the transmission is in reverse R Note When you enable manual zoom only the centerline is shown...

Page 171: ...n can be found in the rear view camera section See Rear View Camera page 165 Using the 180 degree camera system The 180 degree camera system consists of front and rear cameras The system Allows you to...

Page 172: ...ectronically controlled Failing to do so may result in loss of vehicle control which could result in serious injury Do not use tire sizes other than those recommended because this can affect the norma...

Page 173: ...in a crash serious injury or death Adaptive cruise control only warns of vehicles detected by the radar sensor In some cases there may be no warning or a delayed warning You should always apply the b...

Page 174: ...e and the vehicle in front by pressing the gap control E214118 A B Gap decrease A Gap increase B E164805 The selected gap appears in the information display as shown by the bars in the image Adaptive...

Page 175: ...es The system does not operate below 20 km h Automatic cancellation can also occur if The tires lose traction The engine speed is too low You apply the parking brake Hilly Condition Usage Note An audi...

Page 176: ...In these cases the system may brake late or unexpectedly You should stay alert and take action when necessary If something hits the front end of your vehicle or damage occurs the radar sensing zone ma...

Page 177: ...area with no other vehicles and no roadside objects Due to the nature of radar technology it is possible to get a blockage warning with no actual block This happens for example when driving in sparse...

Page 178: ...er in standby mode to turn the system OFF Setting the Speed Limit Press SET with the limiter in standby mode to set the limiter to the current vehicle speed Speed limitation activates and the LIM symb...

Page 179: ...CL OFF with the limiter in standby mode to switch the system off Setting the Speed Limit Press Res with the limiter in standby mode to set the limiter to the detected speed limit Speed limitation acti...

Page 180: ...ng the System Note The set speed limit can be intentionally exceeded for a short period of time if required for example when overtaking The system is operated by adjustment controls mounted on the ste...

Page 181: ...he System On and Off Press LIM to set the limiter in standby mode The information display will prompt you to set a speed or show the detected speed limit as the set speed The Intelligent Speed Limiter...

Page 182: ...ue care and attention Failure to follow this instruction could result in the loss of control of your vehicle personal injury or death The system may not function if the sensor is blocked WARNINGS Take...

Page 183: ...ing that remains in the information display for a longer time You can press OK on the steering wheel control to clear the warning System Display When active the system runs automatically in the backgr...

Page 184: ...te if the sensor cannot track the road lane markings The sensor may incorrectly track lane markings as other structures or objects This can result in a false or missed warning WARNINGS The system may...

Page 185: ...to select which of the system features you can enable E165515 Alert only Provides a steering wheel vibration when the system detects an unintended lane departure E165516 Aid only Provides an assistan...

Page 186: ...r is active Your vehicle is in a dynamic maneuver The road has no or poor lane markings in the camera field of view The camera is obscured or unable to detect the lane markings due to environmental tr...

Page 187: ...es Rapid transition from light to dark or from dark to light Sudden offset in lane markings ABS or AdvanceTrac is active There is a camera blockage due to dirt grime fog frost or water on the windshie...

Page 188: ...e care and attention Failure to take care may result in a crash A A E124788 The system is designed to detect vehicles that may have entered the blind spot zone A The detection area is on both sides of...

Page 189: ...age 84 The alert indicators remain illuminated but the system does not alert you System Errors If the system detects a fault a warning lamp illuminates and a message displays See Information Messages...

Page 190: ...is designed to alert you of vehicles approaching from the sides when you shift into reverse R Using the Cross Traffic Alert System The system is designed to detect vehicles that approach with a speed...

Page 191: ...ssage appears in the information display Note In exceptional conditions the system could alert you even when there is nothing in the detection zone for example a vehicle passing in the distance Blocke...

Page 192: ...or tow bar we recommend that you switch the system off when you attach a trailer To permanently switch the system off contact an authorized dealer TRAFFIC SIGN RECOGNITION If Equipped Principle of Ope...

Page 193: ...ffic signs in four stages as follows 1 All new traffic signs appear brighter than the others in the display 2 After a predetermined time they display normally 3 After a predetermined distance they are...

Page 194: ...and improves overall handling and steering feel It communicates with the brake system to help operate advanced stability control and accident avoidance systems Additionally whenever the battery is dis...

Page 195: ...f control of your vehicle serious personal injury or death In situations where the vehicle camera has limited detection capability this may reduce system performance These situations include but are n...

Page 196: ...sturbing then you can reduce the alert sensitivity though the manufacturer recommends using the highest sensitivity setting where possible Setting lower sensitivity would lead to fewer and later syste...

Page 197: ...h the ignition on Blocked Sensors E236695 If a message regarding a blocked sensor or camera appears in the information display the radar signals or camera images are obstructed The radar sensor is loc...

Page 198: ...lean the outside of the windshield in front of the camera The windshield in front of the camera is dirty or obstructed in some way Wait a short time It may take several minutes for the camera to detec...

Page 199: ...felt through the steering wheel Note The Drive Control has diagnostic checks that continuously monitor the system to ensure proper operation Certain types of system errors will gray out the mode sele...

Page 200: ...Do not exceed the maximum front and rear axle loads for your vehicle See Vehicle Identification Plate page 258 Do not allow items to contact the rear windows Note When loading long objects in to your...

Page 201: ...ely installed Do not place any objects on the cargo area shade They may obstruct your vision or strike occupants of your vehicle in a sudden stop or crash Use the cargo shade to cover items in the car...

Page 202: ...of panel The roof panel is not designed to directly carry a load For correct roof rack system function you must place loads directly on crossbars affixed to the roof rack side rails When using the roo...

Page 203: ...g See Trailer Sway Control page 200 Use a low gear when descending a steep downhill gradient Note The maximum permissible trailer nose weight on the trailer identification plate is the trailer manufac...

Page 204: ...railer hitch Overloading your vehicle or trailer hitch can impair your vehicle stability and handling Failure to follow this instruction could result in the loss of control of your vehicle personal in...

Page 205: ...onnection socket upward through 90 until it engages in the end position E265433 7 Insert the blanking plug Attaching the Tow Ball Arm Do not use any tools to attach the tow ball arm Note You can only...

Page 206: ...k or detach the tow ball arm with a trailer attached 3 1 E71332 2 1 Remove the protective cap Insert the key and turn it counterclockwise to unlock the handwheel 2 Hold the tow ball arm Pull the handw...

Page 207: ...e Remove the trailer wiring plug from the trailer wiring connection socket when not in use Failure to do so may result in corrosion of the trailer wiring connection socket Clean the trailer wiring con...

Page 208: ...rheats The distance you can travel depends on ambient temperature vehicle load and terrain The engine continues to operate with limited power for a short period of time If the engine temperature conti...

Page 209: ...is higher than the bottom of the front rocker area of your vehicle E266447 When driving through standing water drive very slowly and do not stop your vehicle Your brake performance and traction may be...

Page 210: ...ure that objects cannot fall into the driver foot well while your vehicle is moving Objects that are loose can become trapped under the pedals causing a loss of vehicle control E142666 To install the...

Page 211: ...fied technician The fuel pump shutoff stops the flow of fuel to the engine in the event of a moderate to severe crash Not every impact causes a shutoff Should your vehicle shut off after a crash you m...

Page 212: ...tem parts Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch 1 Switch off the engine and any electrical equipment 2 Connect the positive jumpe...

Page 213: ...airbag front side side curtain or Safety Canopy or the seatbelt pretensioners The lamps turn off when You press the hazard control button You press the panic button if equipped on the remote entry tra...

Page 214: ...very Hook Location If your vehicle is equipped with a screw in recovery hook it is located in the luggage compartment under the floor cover If your vehicle is not equipped with a recovery hook you can...

Page 215: ...ore reconnecting the battery or refilling fluid reservoirs The power distribution box is in the engine compartment It has high current fuses that protect your vehicle s main electrical systems from ov...

Page 216: ...2 8 Powertrain control module relay 9 Power point 1 driver front 20A 1 10 Not used spare 15A 3 11 All wheel drive module 15A 3 12 A C compressor Glow plug controller relay coil Not used spare 10A 3 13...

Page 217: ...trol Heads up display Not used spare 10A 2 24 Run start anti lock brake system 10A 3 25 Run start powertrain control module 10A 3 26 Not used 27 Rear washer pump 10A 2 28 Not used 29 Not used 30 Not u...

Page 218: ...2 48 Diesel fuel heater 20A 2 49 Power transfer unit fan 10A 2 50 Not used 51 Not used 52 Not used 53 Fuel operated heater 5A 3 54 Not used spare 5A 3 55 Not used 86 1 M case fuse 2 Micro 2 fuse 3 Mic...

Page 219: ...aise the inboard side of the fuse box from the cradle 3 Move the fuse box toward the center of the engine compartment 4 Pivot the outboard side of the fuse box to access the bottom side E190798 216 En...

Page 220: ...t used 63 Auxiliary heater 3 30A 1 64 Front heated seat 20A 1 65 Right hand side windshield defrost 40A 1 66 Body control module 2 50A 2 67 Heated rear window 40A 1 68 Anti lock brake system valves 30...

Page 221: ...brake system pump 60A 2 82 Wiper motor 1 25A 1 83 Starter solenoid 30A 1 84 Fuel fire heater 20A 1 85 Not used 87 1 M case fuse 2 J case fuse Passenger Compartment Fuse Panel The fuse panel is under...

Page 222: ...ver door unlock 20A 1 3 Double lock Not used spare 5A 1 4 Not used spare 20A 1 5 Not used spare 10A 2 6 Not used spare 10A 2 7 Not used spare 10A 2 8 Not used spare 10A 2 9 Power liftgate module 5A 2...

Page 223: ...on stop start switch Not used spare 7 5A 2 19 Headlamp control module 7 5A 2 20 Humidity and in car temperature sensor 5A 2 21 Not used spare 5A 2 22 Delayed accessory power inverter logic moonroof lo...

Page 224: ...20A 1 37 Adaptive front steering Not used 38 1 Micro 2 fuse 2 Micro 3 fuse CHANGING A FUSE Fuses WARNING Always replace a fuse with one that has the specified amperage rating Using a fuse with a high...

Page 225: ...Fuse Types E207206 Fuse Type Callout Micro 2 A Micro 3 B Maxi C Mini D M Case E J Case F J Case Low Profile G 222 Endura CDQ New Zealand enNZL Edition date 201712 First Printing Fuses...

Page 226: ...ide the best performance in your vehicle Precautions Do not work on a hot engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed spac...

Page 227: ...e E191432 4 4 Open the hood The hood strut automatically supports the hood Closing the Hood 1 Lower the hood and allow it to drop under its own weight for the last 20 30 cm Note Make sure that the hoo...

Page 228: ...ee Brake Fluid Check page 227 E Battery See Changing the 12V Battery page 228 F Power distribution box See Fuses page 212 G Air filter assembly H Windshield washer fluid reservoir See Washer Fluid Che...

Page 229: ...the maximum mark Oil levels above the maximum mark may cause engine damage Note Soak up any spillage with an absorbent cloth immediately To top up the engine oil level do the following 1 Remove the en...

Page 230: ...ged use of an incorrect dilution of engine coolant can cause engine damage such as corrosion overheating or freezing When you reach a service location you must have a qualified personnel 1 Drain the c...

Page 231: ...on follow the manufacturer s instructions Note The reservoir supplies the front and rear washer systems CHANGING THE 12V BATTERY WARNINGS Batteries normally produce explosive gases which can cause per...

Page 232: ...can cause inaccurate measurements of the battery condition and potential incorrect system operation Note If you add electrical accessories or components to your vehicle this may adversely affect batte...

Page 233: ...r on the windshield clean the windshield and the wiper blades See Checking the Wiper Blades page 230 If that does not resolve the issue install new wiper blades See Vehicle Care page 237 Service Posit...

Page 234: ...Make sure the windshield is clean before using new wiper blades See Vehicle Care page 237 Changing the Rear Window Wiper Blade Note Do not hold the wiper blade when lifting the wiper arm Note Make sur...

Page 235: ...g mark on the lens to help you locate the center of the headlamp bulb 4 Mark a horizontal reference line on the vertical wall or screen that is a minimum of 2 4 m long 5 Switch the low beam headlamps...

Page 236: ...vehicle on a level surface approximately 7 6 m away from a vertical wall or screen 2 Apply the parking brake 3 Measure the height from the center of the headlamp to the ground Note There may be an ide...

Page 237: ...ent Horizontal aim should not be required although it is adjustable We recommend that you see an authorized dealer REMOVING A HEADLAMP 1 Open the hood See Opening and Closing the Hood page 223 2 2 E19...

Page 238: ...Headlamp Low Beam 1 Remove the cover 2 Turn the bulb counterclockwise and remove it 3 Disconnect the electrical connector Note Do not touch the bulb glass Note You cannot separate the bulb from the bu...

Page 239: ...marker lamps Reversing lamps Side direction indicators License Plate Lamp 3 2 1 E72789 1 Use a suitable tool for example a screwdriver to carefully remove the lamp 2 Remove the lamp 3 Turn the bulb h...

Page 240: ...your vehicle Note Remove the aerial before using an automatic car wash Note Switch the heater blower off to prevent contamination of the fresh air filter We recommend that you wash your vehicle with a...

Page 241: ...xcessive amounts of water to clean the vehicle interior Note To avoid spots or discoloration clean the entire surface To clean Remove dust and loose dirt with a vacuum cleaner or brush Wipe the surfac...

Page 242: ...rasive materials to clean the interior of the rear windows Note Do not install stickers or labels to the interior of the rear windows Storage Compartments Cup Holders and Ashtrays To clean Take out an...

Page 243: ...recommended wheel and tire cleaner Use a sponge to remove heavy deposits of dirt and brake dust accumulation Rinse them thoroughly with a pressurized stream of water when you have completed the cleani...

Page 244: ...nd adversely affect the way your vehicle handles Note Check and set the tire pressure at the ambient temperature in which you are intending to drive your vehicle and when the tires are cold Note Check...

Page 245: ...differs from other vehicles Sport utility vehicles and trucks can differ from some other vehicles in a few noticeable ways Your vehicle may be E145299 Higher to allow higher load carrying capacity an...

Page 246: ...l assembly is defined as a spare tire or wheel that is different in brand size or appearance from the road tires and wheels If you have a dissimilar spare tire and wheel assembly it is intended for te...

Page 247: ...red Do not apply heat or blow heated air directly on the tires Always inspect the tires after storage periods and before use USING SNOW CHAINS WARNING Snow tires must be the same size load index speed...

Page 248: ...vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label you should determine the proper tire inflation pressure for those tires As an adde...

Page 249: ...using an accurate tire gauge See When Inflating Your Tires in this chapter Changing Wheels With a Tire Pressure Monitoring System When changing the wheels of your vehicle the tire pressure monitoring...

Page 250: ...and tire assembly needs to be repaired and put back on your vehicle To restore the full function of the tire pressure monitoring system have the damaged road wheel and tire assembly repaired and remou...

Page 251: ...tion Repair the damaged road wheel and tire assembly and reinstall it on the vehicle to restore system function For a description on how the system functions see When Your Temporary Spare Tire is Inst...

Page 252: ...ssures in the front compared to the rear In these cases the system illuminates the warning lamp at different pressures for the front and rear tires If the tires are rotated you need to reset the syste...

Page 253: ...hat is different in brand size or appearance from the road tires and wheels and can be one of three types 1 T type mini spare This spare tire begins with the letter T for tire size and may have Tempor...

Page 254: ...the ignition off and apply the park brake fully before lifting vehicle It is recommended that the wheels of the vehicle be chocked and that no person should remain in a vehicle that is being jacked W...

Page 255: ...ing the jack hex nut drive screw counterclockwise 8 Loosen each wheel lug nut one half turn counterclockwise but do not remove them until the wheel is raised off the ground E242877 9 The vehicle jacki...

Page 256: ...ire retainer strap tucked inside the jack channel Lower the carpeted load floor 2 Stow the flat tire in the cargo area on the load floor with the wheel facing up Secure the flat tire with the retainer...

Page 257: ...elswithoutcorrectmetal to metalcontactatthewheelmounting surfaces can cause the wheel nuts to loosen and the wheel to come off while your vehicle is in motion resulting in loss of vehicle control pers...

Page 258: ...ngine Rear Front Rear Front 4 2 bar T155 70R17 All Continuous speeds up to or in excess of 160 km h and without trailer tow Full Load Normal Load Tire Size Engine Rear Front Rear Front 3 1 bar 2 8 bar...

Page 259: ...8 Maximum length 2 184 Overall width including exterior mirrors 1 686 1 707 Overall height EC curb weight 2 848 Wheelbase 1 640 1 645 Front track 1 638 1 643 Rear track 256 Endura CDQ New Zealand enNZ...

Page 260: ...085 17 Wheel center to center of tow ball C 450 65 Center of tow ball to side member D 901 3 Distance between side members E 385 43 Center of tow ball to center of first attachment point F 495 43 Cen...

Page 261: ...ss train weight G Maximum front axle weight H Maximum rear axle weight I The vehicle identification plate is within the right hand door aperture Note The vehicle identification plate may vary to that...

Page 262: ...ing the oil filter 5 65 Engine oil fill capacity excluding the oil filter 11 5 Engine coolant fill capacity 1 2 3 8 5 Automatic transmission fluid fill capacity 1 8 Manual transmission fluid fill capa...

Page 263: ...are unable to find an oil that meets this specification you must use an SAE 5W 30 oil that meets the specification defined by ACEA A5 B5 Note Do not use more than 1 L of the alternative engine oil be...

Page 264: ...ll not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb illumination time Exterior Lamps Power Watt Specification Lamp LED LED Brake and rear lamp LED LED Cent...

Page 265: ...ing lamps 5 WY5W Side direction indicator LED LED Puddle lamps Note LED lamps are not serviceable See an authorized dealer if they fail Interior Lamps Power Watt Specification Lamp LED LED Interior la...

Page 266: ...km L 100 km 149 152 5 9 5 8 5 5 5 4 6 5 6 4 We derive CO2 and fuel consumption figures in laboratory tests according to Regulation EC 715 2007 or CR EC 692 2008 and subsequent amendments 263 Endura C...

Page 267: ...the CD to become jammed You should use a permanent felt tip marker rather than adhesive labels on your homemade CDs Ballpoint pens may damage CDs Ask an authorized dealer for more information Note Do...

Page 268: ...hicle system In track mode the system displays and plays the structure as if it were only one level deep all MP3 and WMA files play regardless of being in a specific folder In folder mode the system o...

Page 269: ...Vol and Power Turn to adjust the volume Press to switch the system on and off E Seek Fast Forward and Reverse In radio mode select a frequency band and press either button The system stops at the fir...

Page 270: ...mend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of...

Page 271: ...nsemble to another it can take a while until the system synchronizes to the next ensemble The system mutes during synchronization Service Linking If you leave the coverage area of a DAB radio station...

Page 272: ...s may not always be available if you have left the coverage area The system mutes when this happens This may result in unexpected changes to radio station presets Radio Text You can display extra info...

Page 273: ...rror persists contact an authorized dealer Please check CD General error message for a mechanism fault The system has detected a fault that requires service CD drive malfunction General error message...

Page 274: ...nd encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving Getting to Know Your Syste...

Page 275: ...ck C This displays the current outside temperature Outside Temper ature D You can touch any of the buttons on this bar to select a feature Feature Bar E Note Your system is equipped with a feature tha...

Page 276: ...been adjusted and is no longer linked to the driver s temperature it displays here If Dual is turned off and the temperatures are linked the passenger s temperature does not display Passenger Tempera...

Page 277: ...ated feature Feature Bar Functions Feature Bar Item Allows you to control the media including AM FM and DAB radio CDs and media streaming over a Bluetooth device or through a USB connection Audio Allo...

Page 278: ...ds and icons may appear in the status bar indicating the status of the voice command session See Using Voice Recognition page 283 Accessing and Adjusting Modes Through Your Vehicle Information Display...

Page 279: ...ch the vehicle is traveling not true direction for example if the vehicle is traveling west the middle of the compass graphic displays west north displays to the left of west though its true direction...

Page 280: ...the risk of serious injury or death Do not wait for Emergency Assistance to make an emergency call if you can do it yourself Dial emergency services immediately to avoid a delayed response time If you...

Page 281: ...call A connected cell phone must have the ability to make and maintain an outgoing call at the time of the crash A connected cell phone must have adequate network coverage battery power and signal st...

Page 282: ...tes in this case hands free communicationwithanemergencyoperator is available Note The emergency operator may also receive information from the cellular network such as cell phone number cell phone lo...

Page 283: ...s Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage See your device s user guide for further information Speed restricted Features For your safety so...

Page 284: ...To update your System over Wi Fi your vehicle must be within the range of a Wi Fi access point Data rates may apply To connect your system to Wi Fi select Menu Item Settings Wi Fi You can then select...

Page 285: ...his includes the history of calls when your cell phone was not connected to the system If you connect a media player the system creates and retains an index of supported media content The system also...

Page 286: ...rature or radio frequency Thefollowingaresomeofthevoicecommandsthatyoucansayatanytimeduring a voice command session Action and Description Voice Command Brings you to the main menu Main Menu Returns y...

Page 287: ...your media options by a category by stating a category followed by the name of an artist album or a genre Your system must finish indexing before this option is available Browse Artist ___ Browse Albu...

Page 288: ...voice control button on the steering wheel and when prompted say Action and Description Voice command Adjust the temperature between 60 F and 85 F Climate Set Temperature ___ Adjust the temperature b...

Page 289: ...n on the steering wheel and when prompted say Action and Description Voice command Listen to Message You can say the number of the message you would like to hear Listen to Message ___ Not available fo...

Page 290: ...est ___ Allows you to see a list of your previous destinations Destination Previous Destination Allows you to see a list of your favorite destinations Favorite Destinations Allows you to route to your...

Page 291: ...n app SYNC 3 lists the available voice commands for the specified app if the app is running on SYNC 3 Say the name of an app followed by Help SYNC will quit the desired app Say Close followed by the n...

Page 292: ...ce session ends You can manually adjust the fan speed with the fan speed buttons or knob during a voice session To disable automatic fan speed reduction during voice sessions 1 Press and hold the A C...

Page 293: ...one folder on a MP3 format CD Note A small number one appears next to the repeat icon to indicate that a track is set to repeat A small folder icon appears next to it to indicate that a folder is set...

Page 294: ...ted Devices The system supports most USB and media players including iOS and Android devices Supported Audio File Formats The system supports the following file formats MP3 WMA WAV AAC and FLAC audio...

Page 295: ...nt seat temper ature A Touch the heated steering wheel icon to switch the heated steering wheel on and off if equipped Heated steering wheel B A pop up appears on the screen to display the defrost opt...

Page 296: ...button to switch on automatic operation Select the desired temperature using the temperature control The system adjusts fan speed air distribution air conditioning operation and selects outside air or...

Page 297: ...ally in MAX A C defrost and footwell defrost A C Touch to switch the recirculated air on or off which may reduce the amount of time needed to cool down the interior and help reduce odors from reaching...

Page 298: ...cell phone and on the touchscreen Confirm that the number on your cell phone matches the number on the touchscreen Note The touchscreen indicates that you have successfully paired your cell phone Down...

Page 299: ...lect Apple CarPlay Preferences Select Disable from the dropdown menu Android Auto Connect your device to a USB port Follow the instructions on the touchscreen Note You might need to enable Android Aut...

Page 300: ...er a destination address Search Display and select from a list of previous destinations Previous Destinations Set your saved home address as your destination Home Set your saved place of work as your...

Page 301: ...enter the destination country Note To enter mutated vowels or accented characters for example or press and hold the corresponding character on the keyboard Note You can delete text if you make an err...

Page 302: ...ast voice prompt A Point of interest B Estimated time of arrival distance to destination or time to destination C Current road D Mute guidance prompts E Note To change guidance prompt volume turn the...

Page 303: ...u can add a waypoint to a navigation route as a destination along your route You can add up to five waypoints 1 Select the search option on the map 2 Set a destination 3 Select Add Waypoint 4 Select G...

Page 304: ...Using Apps on an iOS Device Select the apps option on the feature bar 1 Switch Apple CarPlay off See Phone page 295 2 Connect your device to a USB port 3 Start the apps on your device that you want t...

Page 305: ...onal data Display Description Item Adjust the display brightness 1 Brightness Set a light background a dark background or have the system adjust the background based on how dark it is Mode Switch the...

Page 306: ...f the files on your device do not contain cover art the system displays Gracenote cover art Cover Art Priority Switch the provision of metadata from Gracenote off Gracenote Manage ment View informatio...

Page 307: ...By Manually download your phonebook Re download Contacts Delete your phonebook from the system Delete Contacts Manage device tones Set Phone Ringtone Mute the ring tone of your cell phone No Ringtone...

Page 308: ...p preferences Map Preferences Display three dimensional buildings on the map 3D City Model Display white dots on the map to represent your previous route Breadcrumbs Display point of interest icons on...

Page 309: ...ard Spot Warning 1 Reliant upon traffic message channel or online traffic 2 Not available in all countries Apps Description Item Enable or disable the use of mobile apps on the system Disabling mobile...

Page 310: ...this option to have the system confirm a contacts name with you before making a call Phone Confirmation Enable this option to have the system display a list of available voice commands when the voice...

Page 311: ...door and wait for 2 3 minutes Make sure that your SYNC 3 screen is black and the lighted USB port is off The system may need to be restarted During a call I cannot hear the other person and they canno...

Page 312: ...ng off Check your cell phone s compatibility This is a cell phone dependent feature Text messaging is not working on SYNC 3 Try switching your cell phone off resetting it or removing the battery then...

Page 313: ...luetooth Stereo issues Possible solution Possible cause Issue Disconnect the device from SYNC 3 Try switching your device off resetting it or removing the battery then reconnect it to SYNC 3 Possible...

Page 314: ...t file with a new version The file may be corrupted Some devices require you to change the USB settings from mass storage to media transfer protocol class The song may have copyright protection that d...

Page 315: ...the same SSID Position the vehicle close to the hotspot with the front of the vehicle facing the hotspot direction and remove obstacles if possible Other Wi Fi Bluetooth microwave and cordless phones...

Page 316: ...ipped hotspot where the environment is more predictable Poor signal strength too far from the hotspot hotspot is supporting multiple connections slow Internet connection or other problems Softwaredown...

Page 317: ...Link enabled apps are not installed and running on your mobile device My phone is connected but I still cannot find any apps Closing and restarting apps may help SYNC 3 find the application if you can...

Page 318: ...ion to SYNC 3 My iPhone is connected my app is running I restarted the app but I still cannot find it on SYNC 3 Increase the Bluetooth volume of the device by using the device s volume control buttons...

Page 319: ...ing the name exactly as it appears on your device Make sure you are saying the complete title such as California remix featuring Jennifer Nettles If there are any abbreviations in the name like ESPN o...

Page 320: ...for very popular artist names for example U2 such that you can always use the English pronunciation for these artists You may be saying the foreign names using the currently selected language for SYNC...

Page 321: ...erwrite was declined A profile recall was performed while linking a keyfob The vehicle s ignition was not On and in Park or was shifted out of Run or Park while linking a keyfob The old linking method...

Page 322: ...cle is in motion My profile recalls but my preset positions do not The preset positions are the same as the Guest or previously active profile Unlink and relink your keyfob in the Personal Profiles me...

Page 323: ...mple call John Smith or selecting a track artist album genre or playlist directly from your media player for example play artist Madonna language phone USB Bluetooth audio voice control and voice prom...

Page 324: ...modules and airbags Note We test and certify your vehicle to meet electromagnetic compatibility legislation UNECE Regulation 10 or other applicable local requirements It is your responsibility to mak...

Page 325: ...Van E239122 Truck E239121 322 Endura CDQ New Zealand enNZL Edition date 201712 First Printing Appendices...

Page 326: ...VEHICLE SOFTWARE END USER LICENSE AGREEMENT EULA You You or Your as applicable have acquired a vehicle having several devices including SYNC and various control modules DEVICES that include software l...

Page 327: ...everse engineer decompile translate disassemble or attempt to discover any source code or underlying ideas or algorithms of the SOFTWARE nor permit others to reverse engineer decompile or disassemble...

Page 328: ...dates may cause you to incur additional charges from your wireless service provider If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental C...

Page 329: ...rough the SOFTWARE may be governed by the respective terms of use relating to such services If this SOFTWARE contains documentation that is provided only in electronic form you may print one copy of s...

Page 330: ...insert data while driving can distract your attention and could cause an accident or other serious injury Stop the vehicle in a safe and legal manner before attempting these operations Let Your Judgm...

Page 331: ...upon in anyway When using the SOFTWARE you agree to be responsible for and assume the entire risk to the items set forth in Section a e above Disclaimer of Warranty YOU EXPRESSLY ACKNOWLEDGE AND AGRE...

Page 332: ...IT DOES NOT INCLUDE A DISPUTE RELATING TO COPYRIGHT INFRINGEMENT OR TO THE ENFORCEMENT OR VALIDITY OF YOUR FORD MOTOR COMPANY OR ANY OF FORD MOTOR COMPANY S LICENSORS INTELLECTUAL PROPERTY RIGHTS Disp...

Page 333: ...d an in person hearing instead For more information see adr org or call 1 800 778 7879 You agree to commence arbitration only in your county ofresidenceorFORDMOTORCOMPANY S principal place of business...

Page 334: ...rivacy policy at any time with or without notice to you You agree to visit http www telenav com from time to time to review the then current version of this Agreement and of the privacy policy 1 Safe...

Page 335: ...wise transfer the TeleNav Software to others except as part of your permanent transfer of the TeleNav Software or e use the TeleNav Software in any manner that I infringes the intellectual property or...

Page 336: ...WITHOUTLIMITATION ALLDAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT TORT INCLUDING NEGLIGENCE OR OTHERWISE THE ENTIRE LIABILITY OF TELENAV AND OF ALL OF TELENAV S SUPPLIERS SH...

Page 337: ...ed intellectual property rights No licenses or other rights which are not expressly granted in this Agreement are intended to or shall be granted or conferred by implication statute inducement estoppe...

Page 338: ...e Queen in Right of Canada Queen s Printer for Ontario Canada Post Corporation GeoBase Department of Natural Resources Canada HERE holds a non exclusive license from the United States Postal Service t...

Page 339: ...D OF QUALITY PERFORMANCE MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT Some States Territories and Countries do not allow certain warranty exclusions so to that extent the above...

Page 340: ...ited States government this Data is a commercial item as that term is defined at 48 C F R FAR 2 101 is licensed in accordance with these End User Terms and each copy of Data delivered or otherwise fur...

Page 341: ...for the Territory of Canada Client shall affix in a conspicuous manner the following copyright notice on at least one of i the label for the storage media of the copy ii the packaging for the copy or...

Page 342: ...dditional Provisions The terms contained in this Section are in addi tion to all of the rights and obligations of the parties under the Agreement To the extent that any of the provi sions of this Sect...

Page 343: ...Europe Territory A Use of Certain Traffic Codes in Europe 1 General Restrictions Applicable to Traffic Codes Client acknowledges and agrees that in certain countries of the Europe Territory Client wil...

Page 344: ...nd agrees that the Ordnance Survey OS may bring a direct action against Client to enforce compliancewiththeOScopyrightnotice see Section IV D below and paper map requirements see Section IV B above co...

Page 345: ...olden Limited Intelematics Australia Pty Ltd and Continental Pty Ltd B Third Party Notices for Australia In addition to the foregoing the End User Terms for any Application containing RDS TMC Traffic...

Page 346: ...IER MAKES NO WARRANTY EXPRESS OR IMPLIED OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SUITABILITY OR PERFORMANCE REGARDING ANY SERVICES OR GOODS AND IN NO EVENT SHALL AT T BE LIABLE WHETHER...

Page 347: ...ercially reasonable efforts to solve any problem issues rigCustomer Remedies NAV2 and its suppliers entire liability and your exclusive remedy shall be at NAV2 s sole discretion either a return of the...

Page 348: ...ly existing between us with respect to such subject matter Governing Law The above terms and conditions shall be governed by the laws of the People s Republic of China without giving effect to i its c...

Page 349: ...nces will either Gracenote become liable for any payment to you for any information that you provide including any copyrighted material or music file information You agree that Gracenote may enforce i...

Page 350: ...management approach of low power radio wave radiation motors Article 12 For approved and certified low power radiation motor models companies firms or users must not alter the frequency increase the p...

Page 351: ...afe to do so 5 Service Continuity and Reception of the SUNA Traffic Channel We will use reasonable endeavours to provide the SUNA Traffic Channel 24 hours a day 365 days a year The SUNA Traffic Channe...

Page 352: ...voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving DECLARATION OF CONFORMITY Your vehicle could have...

Page 353: ...350 Endura CDQ New Zealand enNZL Edition date 201712 First Printing...

Page 354: ...m Vehicles With Interior Sensor 45 See Anti Theft Alarm Vehicles With Perimeter Alarm 47 All Wheel Drive 142 Ambient Lighting 61 Anti Theft Alarm Vehicles With Integral Battery 44 Arming the Alarm 45...

Page 355: ...int 113 Location 113 AWD See All Wheel Drive 142 B Battery See Changing the 12V Battery 228 Blind Spot Information System 185 Switching the System Off and On 186 System Errors 186 Using the Blind Spot...

Page 356: ...Cold Weather Precautions 206 Coolant Check See Engine Coolant Check 226 Cornering Lamps 58 Creating a MyKey 33 Programming Changing Configurable Settings 33 Cross Traffic Alert 187 Blocked Sensors 188...

Page 357: ...g the Seatbelts 20 Using Seatbelts During Pregnancy 20 First Aid Kit 208 Flat Tire See Changing a Road Wheel 249 Floor Mats 206 Fog Lamps Front See Front Fog Lamps 57 Fog Lamps Rear See Rear Fog Lamps...

Page 358: ...tic Engine Shutdown 87 Automatic High Beam Control 87 Auto Start Stop 88 Blind Spot Information and Cross Traffic Alert System 88 Climate Control 89 Diesel Engine 89 Doors and Locks 89 Driver Alert 90...

Page 359: ...Communications Equipment 11 Moonroof 66 Opening and Closing the Moonroof 66 MyKey Troubleshooting 35 MyKey 32 Principle of Operation 32 N Navigation 296 Changing the Format of the Map 299 Michelin Tra...

Page 360: ...1 Memory Feature 31 Passive Key 28 Replacing the Battery 29 Sounding a Panic Alarm 31 Using the Key Blade 30 Removing a Headlamp 234 Repairing Minor Paint Damage 239 Replacement Parts Recommendation 1...

Page 361: ...teering Wheel 48 Storage Compartments 115 Sunroof See Moonroof 66 Sun Visors 66 Illuminated Vanity Mirror 66 Supplementary Restraints System 23 Principle of Operation 23 Switching Off the Engine 120 V...

Page 362: ...285 Mobile App Voice Commands 288 Navigation Voice Commands 286 Phone Voice Commands 285 Voice Settings Commands 288 V Vehicle Care 237 Vehicle Dimensions 256 Vehicle Identification Number 258 Vehicle...

Page 363: ...t 75 Water In Fuel 75 Warning Triangle 208 Washer Fluid Check 228 Washers See Cleaning the Exterior 237 See Wipers and Washers 51 Wheel Nuts See Changing a Road Wheel 249 Wheels and Tires 241 General...

Page 364: ...January 2018 First Printing JT4J 19A321 ZDA...

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