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Ford 2015 C-MAX ENERG, Owner'S Manual

The Ford 2015 C-MAX ENERG Owner's Manual is an essential guide for every proud owner. This comprehensive manual provides detailed information about your vehicle, ensuring safe and efficient operation. Download the manual for free from manualshive.com to unlock all the knowledge you need to get the most out of your vehicle.

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Maintenance

General Information....................................213
Opening and Closing the Hood...............213
Under Hood Overview - Hybrid Electric

Vehicle (HEV)............................................214

Under Hood Overview - Plug-In Hybrid

Electric Vehicle (PHEV).........................216

Engine Oil Dipstick........................................217
Engine Oil Check............................................217
Engine Coolant Check................................218
Automatic Transmission Fluid

Check............................................................222

Brake Fluid Check........................................222
Power Steering Fluid Check.....................222
Washer Fluid Check.....................................222
Fuel Filter.........................................................222
Changing the 12V Battery.........................223
Checking the Wiper Blades......................224
Changing the Wiper Blades.....................224
Adjusting the Headlamps.........................226
Removing a Headlamp..............................227
Changing a Bulb...........................................227
Bulb Specification Chart............................231
Changing the Engine Air Filter.................233

Vehicle Care

General Information...................................236
Cleaning Products.......................................236
Cleaning the Exterior..................................236
Waxing..............................................................237
Cleaning the Engine....................................237
Cleaning the Windows and Wiper

Blades..........................................................238

Cleaning the Interior...................................238
Cleaning the Instrument Panel and

Instrument Cluster Lens.......................239

Cleaning Leather Seats.............................239
Repairing Minor Paint Damage..............240
Cleaning the Alloy Wheels.......................240
Vehicle Storage............................................240

Wheels and Tires

Temporary Mobility Kit..............................243
Tire Care..........................................................255
Using Snow Chains.....................................269
Tire Pressure Monitoring System...........270
Technical Specifications...........................273

Capacities and Specific-

ations

Engine Specifications.................................275
Motorcraft Parts...........................................276
Vehicle Identification Number.................277
Vehicle Certification Label........................277
Transmission Code Designation............278
Capacities and Specifications................279

Audio System

General Information...................................282
Audio Unit - Vehicles With: AM/FM/CD/

SYNC............................................................283

Audio Unit - Vehicles With: Premium AM/

FM/CD.........................................................285

Audio Unit - Vehicles With: Sony AM/FM/

CD..................................................................287

Digital Radio..................................................290
Satellite Radio..............................................292
Audio Input Jack...........................................295
USB Port.........................................................295
Media Hub......................................................296

SYNC™

General Information...................................297
Using Voice Recognition...........................299
Using SYNC™ With Your Phone.............301
SYNC™ Applications and Services.......312
Using SYNC™ With Your Media

Player............................................................319

SYNC™ Troubleshooting..........................327

4

C-MAX (CCG) Canada/United States of America, enUSA, Second Printing

Table of Contents

Summary of Contents for 2015 C-MAX ENERG

Page 1: ...rdowner com ford ca 2015 C MAX HYBRID C MAX ENERGI Owner s Manual 2015 C MAX HYBRID C MAX ENERGI Owner s Manual March 2015 Second Printing Owner s Manual C MAX Hybrid Energi Litho in U S A FM5J 19A321 FB ...

Page 2: ......

Page 3: ...hange specifications design or equipment at any time without notice or obligation No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without our written permission Errors and omissions excepted Ford Motor Company 2015 All rights reserved Part Number 20150223221558 ...

Page 4: ...4 Supplementary Restraints System Principle of Operation 35 Driver and Passenger Airbags 36 Front Passenger Sensing System 37 Side Airbags 39 Driver Knee Airbag 40 Safety Canopy 41 Crash Sensors and Airbag Indicator 42 Airbag Disposal 43 Keys and Remote Controls General Information on Radio Frequencies 44 Remote Control 44 Replacing a Lost Key or Remote Control 49 MyKey Principle of Operation 50 C...

Page 5: ...olling the Interior Climate 108 Heated Windows and Mirrors 110 Cabin Air Filter 110 Remote Start 110 Seats Sitting in the Correct Position 112 Head Restraints 112 Manual Seats 114 Power Seats 115 Rear Seats 117 Heated Seats 117 Rear Seat Armrest 118 Universal Garage Door Opener Universal Garage Door Opener 119 Auxiliary Power Points Auxiliary Power Points 124 Storage Compartments Center Console 12...

Page 6: ...179 Towing Towing a Trailer 186 Transporting the Vehicle 186 Towing the Vehicle on Four Wheels 186 Driving Hints Breaking In 188 Economical Driving 188 Driving Through Water 189 Floor Mats 190 Roadside Emergencies Roadside Assistance 191 Hazard Warning Flashers 192 Fuel Shutoff 192 Jump Starting the Vehicle 193 Collision Damage or Fire Event 195 Post Crash Alert System 197 Customer Assistance Gett...

Page 7: ...l and Instrument Cluster Lens 239 Cleaning Leather Seats 239 Repairing Minor Paint Damage 240 Cleaning the Alloy Wheels 240 Vehicle Storage 240 Wheels and Tires Temporary Mobility Kit 243 Tire Care 255 Using Snow Chains 269 Tire Pressure Monitoring System 270 Technical Specifications 273 Capacities and Specific ations Engine Specifications 275 Motorcraft Parts 276 Vehicle Identification Number 277...

Page 8: ...Accessories Accessories 416 Extended Service Plan ESP Extended Service Plan ESP 418 Scheduled Maintenance General Maintenance Information 420 Normal Scheduled Maintenance 424 Special Operating Conditions Scheduled Maintenance 426 Scheduled Maintenance Record 428 Appendices End User License Agreement 435 5 C MAX CCG Canada United States of America enUSA Second Printing Table of Contents ...

Page 9: ...6 C MAX CCG Canada United States of America enUSA Second Printing ...

Page 10: ...lable throughout the range of available models sometimes even before they are generally available It may describe options not fitted to the vehicle you have purchased Note Some of the illustrations in this manual may show features as used in different models so may appear different to you on your vehicle Note Always use and operate your vehicle in line with all applicable laws and regulations Note...

Page 11: ...ine oil Explosive gas Fan warning Fasten safety belt Front airbag Front fog lamps Fuel pump reset Fuse compartment Hazard warning flashers Heated rear window Heated windshield Interior luggage compartment release Jack E161353 Keep out of reach of children Lighting control Low tire pressure warning Maintain correct fluid level Note operating instructions 8 C MAX CCG Canada United States of America ...

Page 12: ... among them data for vehicle improvement purposes For U S only if equipped if you choose to use the SYNC Vehicle Health Report you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities and that the diagnostic information may be used for any purpose See SYNC page 297 Event Data Recording This vehicle is equipped ...

Page 13: ... information independently of Ford Motor Company and Ford of Canada Note Including to the extent that any law pertaining to Event Data Recorders applies to SYNC or its features please note the following Once 911 Assist if equipped isenabled setON 911Assist may through any paired and connected cell phone disclose to emergency services that the vehicle has been in a crash involving the deployment of...

Page 14: ...TS RECOMMENDATION Your vehicle has been built to the highest standards using quality parts We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford FoMoCo or Motorcraft branding on the parts or their packaging Scheduled Maintenance and M...

Page 15: ...ort for diagnostics repair and reprogramming services with diagnostic scan tools Installing a non Ford approved aftermarket OBD plug in device that uses the port during normal driving for example remote insurance company monitoring remote vehicle diagnostics telematics or engine reprogramming may cause interference or damage to vehicle systems We do not recommend or endorse the use of any non Ford...

Page 16: ...bility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving EXPORT UNIQUE OPTIONS For your particular global region your vehicle may be equipped with features and options th...

Page 17: ... part in protecting the environment Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps toward this aim 14 C MAX CCG Canada United States of America enUSA Second Printing Environment ...

Page 18: ... is compatible with and properly installed in your vehicle To locate a child seat fitting station and CPST contact the NHTSA toll free at 1 888 327 4236 or go to http www nhtsa dot gov In Canada check with your local St John Ambulance office for referral to a CPST or for further information contact your provincial ministry of transportation locate your local St John Ambulance office by searching f...

Page 19: ...roperly fit in a belt positioning booster seat generally children who are at least 4 ft 9 in 1 45 m tall or greater than 80 lb 36 kg or 100 lb 45 kg if recom mended by child restraint manufacturer Larger children You are required by law to properly use safety seats for infants and toddlers in the United States and Canada Many states and provinces require that small children use approved booster se...

Page 20: ...child safety seat with combination lap and shoulder belts Use the correct safety belt buckle for that seating position Insert the belt tongue into the proper buckle until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle Keep the buckle release button pointing up and away from the safety seat with the tongue between the child seat and the release button to p...

Page 21: ... To put the retractor in the automatic locking mode grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out Note The automatic locking mode is available on the front passenger and rear seats 6 Allow the belt to retract to remove slack The belt will click as it retracts to indicate it is in the automatic locking mode 7 Try to pull the belt out of the retractor t...

Page 22: ...ower Anchors and Tethers for CHildren LATCH WARNINGS Never attach two child safety seats to the same anchor In a crash one anchor may not be strong enough to hold two child safety seat attachments and may break causing serious injury or death Depending on where you secure a child restraint and depending on the child restraint design you may block access to certain safety belt buckle assemblies or ...

Page 23: ...ors spaced at least as far apart as those in this vehicle The lower anchors at the center of the second row rear seat are spaced 18 inches 46 centimeters apart A child seat with rigid LATCH attachments cannot be installed at the center seating position LATCH compatible child seats with attachments on belt webbing can only be used at this seating position provided that the child seat manufacturer s...

Page 24: ...n your vehicle are in the following positions shown from top view E142537 Perform the following steps to install a child safety seat with tether anchors Note If you install a child seat with rigid LATCH attachments do not tighten the tether strap enough to lift the child seat off your vehicle seat cushion when the child is seated in it Keep the tether strap just snug without lifting the front of t...

Page 25: ...ess than age twelve 12 and between 40 pounds 18 kilograms and 80 pounds 36 kilograms and upward to 100 pounds 45 kilograms if recommended by your child restraint manufacturer Many state and provincial laws require that children use approved booster seats until they reach age eight a height of 4 feet 9 inches 1 45 meters tall or 80 pounds 36 kilograms Booster seats should be used until you can answ...

Page 26: ...ackless booster seat you cannot find a seating position that adequately supports your child s head a high back booster seat would be a better choice Children and booster seats vary in size and shape Choose a booster that keeps the lap belt low and snug across the hips never up across the stomach and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulde...

Page 27: ... the child restraint manufacturer s instructions and warnings provided for installation and use in conjunction with the instructions and WARNINGS warnings provided by your vehicle manufacturer A safety seat that is improperly installed or utilized is inappropriate for your child s height age or weight or does not properly fit the child may increase the risk of serious injury or death Never let a p...

Page 28: ... Over 65 lb 29 5 kg Rearfacing child seat X X X Up to 65 lb 29 5 kg Forward facing child seat X X Over 65 lb 29 5 kg Forward facing child seat Note The child seat must rest tightly against the vehicle seat upon which it is installed It may be necessary to lift or remove the head restraint See Seats page 112 CHILD SAFETY LOCKS When these locks are set the rear doors cannot be opened from the inside...

Page 29: ...d Side Turn counterclockwise to lock and clockwise to unlock Right Hand Side Turn clockwise to lock and counterclockwise to unlock 26 C MAX CCG Canada United States of America enUSA Second Printing Child Safety ...

Page 30: ...lder belt on the outside shoulder only Never wear the shoulder belt under the arm 2 Never swing the safety belt around your neck over the inside shoulder 3 Never use a single belt for more than one person When possible all children 12 years old and under should be properly restrained in a rear seating position WARNINGS Safety belts and seats can become hot in a vehicle that has been closed up in s...

Page 31: ...rt the belt tongue into the proper buckle the buckle closest to the direction the tongue is coming from until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle E142588 2 To unfasten press the release button and remove the tongue from the buckle E142589 When in use the rear safety belts should be placed in the belt guides on the outboard seatbacks Using Safet...

Page 32: ...t outboard passenger and rear seat safety belts have both types of locking modes described as follows Vehicle Sensitive Mode This is the normal retractor mode which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement For example if the driver brakes suddenly or turns a corner sharply or the vehicle receives an impact of about 5 mph 8 km h or mo...

Page 33: ... a safety belt extension assembly can be obtained from an authorized dealer Use only extensions manufactured by the same supplier as the safety belt Manufacturer identification is on a label located either at the end of the webbing or on the retractor behind the trim Also use the safety belt extension only if the safety belt is too short for you when fully extended SAFETY BELT HEIGHT ADJUSTMENT WA...

Page 34: ...si tion SAFETY BELT MINDER Belt Minder This feature supplements the safety belt warning function by providing additional reminders that intermittently sound a tone and illuminate the safety belt warning light when you are in the driver seat or you have a front seat passenger and a safety belt is unbuckled The system uses information from the front passenger sensing system to determine if a front s...

Page 35: ...ting the Belt Minder Feature WARNING While the system allows you to deactivate it this system is designed to improve your chances of being safely belted and surviving an accident We recommend you leave the system activated for yourself and others who may use the vehicle Note The driver and front passenger warnings switch on and off independently When you perform this procedure for one seating posi...

Page 36: ...upport assemblies slide bar if equipped shoulder belt height adjusters if equipped shoulder belt guide on seat back if equipped child safety seat LATCH and tether anchors and attaching hardware should be inspected after a crash Read the child restraint manufacturer s instructions for additional inspection and maintenance information specific to the child restraint Ford Motor Company recommends tha...

Page 37: ...rbag off and on indicator lamp Front crash severity sensors Restraints control module with impact and safing sensors Restraint system warning light and backup tone The electrical wiring for the airbags crash sensors safety belt pretensioners front safety belt usage sensors driver seat position sensor front passenger sensing system and indicator lights How Does the Personal Safety System Work The P...

Page 38: ...isk of injury in a crash The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries Airbags do not inflate slowly there is a risk of injury from a deploying airbag Note You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys This is normal The...

Page 39: ...recommends a minimum distance of at least 10 inches 25 centimeters between an occupant s chest and the driver airbag module To properly position yourself away from the airbag Move your seat to the rear as far as you can while still reaching the pedals comfortably Recline the seat slightly one or two degrees from the upright position After all occupants have adjusted their seats and put on safety b...

Page 40: ...back with your feet on the floor Any alteration or modification to the front passenger seat may affect the performance of the front passenger sensing system which could seriously increase the risk of injury or death This system works with sensors that are part of the front passenger seat and safety belt to detect the presence of a properly seated occupant and determine if the front passenger front...

Page 41: ...f adult size is sitting properly in the front passenger seat When the front passenger sensing system enables the front passenger frontal airbag may inflate the passenger airbag status indicator will not illuminate If a person of adult size is sitting in the front passenger seat but the passenger airbag status indicator lamp is lit it is possible that the person is not sitting properly in the seat ...

Page 42: ...ng system is operating properly See Crash Sensors and Airbag Indicator page 42 If the airbag readiness lamp is lit do the following The driver or adult passengers should check for objects that lodged underneath the front passenger seat or cargo interfering with the seat If there are lodged objects or cargo is interfering with the seat take the following steps to remove the obstruction Pull the veh...

Page 43: ...that side airbags are fitted to your vehicle Side airbags located inside the driver and front passenger seatbacks Front passenger sensing system Crash sensors and monitoring system with readiness indicator See CrashSensorsandAirbag Indicator page 42 Note The passenger sensing system will deactivate the passenger seat mounted side airbag if it detects an empty passenger seat The design and developm...

Page 44: ... curtain airbags including the A B and C pillar trim and headliner must be inspected and serviced by an authorized dealer If the curtain airbag is not replaced the unrepaired area will increase the risk of injury in a crash The Safety Canopy will deploy during significant side crashes or when a certain likelihood of a rollover event is detected by the rollover sensor The Safety Canopy is mounted t...

Page 45: ...The restraints control module also monitors the readiness of the above safety devices plus the crash and occupant sensors A warning indicator light in the instrument cluster indicates the readiness of the safety system If this warning indicator light is not functioning and there is another fault within the system the message cluster may display an airbag failure warning See Information Displays pa...

Page 46: ... pretensioners is to activate in frontal near frontal and side crashes and in rollovers The design of the side airbags is to inflate in certain side impact crashes Side airbags may activate in other types of crashes if your vehicle experiencessufficientsidewaysmotion or deformation The design of the Safety Canopy is to inflate in certain side impact crashes or rollover events The Safety Canopy may...

Page 47: ...reless headphones wireless remote controls cell phones battery chargers and alarm systems If the frequencies are jammed you will not be able to use your remote control You can lock and unlock the doors with the key Note Make sure to lock your vehicle before leaving it unattended Note If you are in range the remote control will operate if you press any button unintentionally Intelligent Access If E...

Page 48: ...push button start system Mechanical Key Blade The intelligent access key also contains a removable mechanical key blade that you can use to unlock the driver door Type 1 E87964 2 1 1 To release the mechanical key blade 1 Press and hold the push buttons on the edges of the transmitter to release the cover Carefully remove the cover 2 Remove the key blade Type 2 E142431 Slide the release on the back...

Page 49: ...e coin type three volt lithium battery CR2032 or equivalent Integrated Keyhead Transmitter E138619 1 Twist a thin coin in the slot of the transmitter near the key ring to remove the battery cover 2 Remove the old battery E138620 3 Insert the new battery Refer to the instructions inside the transmitter for the correct orientation of the battery Press the battery down to make sure it is fully in the...

Page 50: ...emove the battery with the screwdriver 6 Install a new battery with the facing downward 7 Assemble the two halves of the remote control 8 Install the key blade Intelligent Access Key Type 2 1 Remove the backup key from the transmitter E142432 2 Twist a thin coin under the tab hidden behind the backup key head to remove the battery cover Do not use the backup key to remove the cover or you could da...

Page 51: ... is low on fuel E138625 The remote start button is on the transmitter This feature allows you to start your vehicle from outside the vehicle The transmitter has an extended operating range Vehicles with automatic climate control can be configured to operate when the vehicle is remote started See Automatic Climate Control page 107 Many states and provinces have restrictions for the use of remote st...

Page 52: ... extend the run time for another remote start duration If the duration is set to last 10 minutes the duration extends by another 10 minutes For example if the vehicle had been running from the first remote start for five minutes the vehicle continues to run now for a total of 20 minutes You can extend the remote start up to a maximum of 30 minutes Wait at least five seconds before remote starting ...

Page 53: ... feature The audio system will mute when the front seat passengers safety belts are not fastened Early low fuel The low fuel warning activates earlier giving the MyKey user more time to refuel Driver assist features if equipped on your vehicle are forced on parking aid blind spot information system BLIS with cross traffic alert lane departure warning and forward collision warning system or active ...

Page 54: ...Create MyKey 5 When prompted hold the OK button until you see a message informing you to label this key as a MyKey The key will be restricted at your vehicle s next start MyKey is successfully created Make sure you label it so you can distinguish it from the admin keys You can also program configurable settings for the key s Refer to Programming ChangingConfigurable Settings Programming Changing C...

Page 55: ...Press the OK button Settings Press the OK button MyKey Press and hold the OK button until the following message displays Clear MyKey All MyKeys Cleared Note When you clear your MyKeys you remove all restrictions and return all MyKeys to their original admin key status 52 C MAX CCG Canada United States of America enUSA Second Printing MyKey ...

Page 56: ... by using an admin key to clear your MyKeys If the distance does not accumulate as expected then the intended user is not using the MyKey or an admin key user recently cleared and then recreated a MyKey MyKey Dist Indicates the number of MyKeys programmed to your vehicle Use this feature to detect how many MyKeys you have for your vehicle and determine when a MyKey has been deleted 0 MyKeys Indica...

Page 57: ...e admin key Vehicles with keyless start The keyless start transmitter is not placed in the backup position See StartingaGasolineEngine page 128 SecuriLock passive anti theft system is disabled or in unlimited mode The key or transmitter used to start your vehicle does not have admin privileges No MyKeys are created See Creating a MyKey page 51 I cannot program the configurable settings The key or ...

Page 58: ...er is not using the MyKey An admin key holder cleared the MyKeys and created new MyKeys The key system has been reset An admin transmitter is present at vehicle start No MyKeys are created See Creating a MyKey page 51 No MyKey functions with the keyless entry transmitter 55 C MAX CCG Canada United States of America enUSA Second Printing MyKey ...

Page 59: ...ss of the button The turn signals will flash twice to indicate a change to the unlocking mode The unlocking mode applies to the remote control and intelligent access Intelligent access at the driver door will unlock all doors when you disable two stage unlocking Locking the Doors Type 1 Type 2 E138623 Press the button to lock all the doors The turn signals will illuminate Press the button again wi...

Page 60: ...ock all doors Turn the top of the key toward the rear of your vehicle once to unlock the driver door only Locking the Doors Individually If the power locks fail to operate lock the doors individually using the key in the position shown E112203 Left Hand Side Turn clockwise to lock Right Hand Side Turn counterclockwise to lock Opening a Rear Door from Inside Pull the interior door release handle tw...

Page 61: ... the key is in the ignition or not Smart Unlocks For Intelligent Access Keys If Equipped This feature helps to prevent you from unintentionally locking your intelligent access key inside your vehicle s passenger compartment or rear cargo area When you lock your vehicle using the power door lock control with the door open vehicle in park and ignition off your vehicle will search for an intelligent ...

Page 62: ...n will sound once if disabled or twice one short and one long if enabled Autounlock Press the power door lock button then the unlock button The horn will sound once if disabled or twice one short and one long if enabled After programming the feature switch the ignition off The horn will sound once indicating programming is complete Note You can enable or disable the autounlock feature independentl...

Page 63: ...lling out If you must drive with the liftgate open keep the vents or windows open so outside air comes into your vehicle Failure to follow this warning could result in serious personal injury Note Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate Note Do not hang anything for example a bike rack from the glass or liftgate This could d...

Page 64: ...ything for example a bike rack from the glass or liftgate This could damage the liftgate and its components The liftgate only operates with the transmission in park P Two warning tones sound as the liftgate begins to power close Three short chimes indicate a problem with the open or close request caused by The ignition is on and the transmission is not in park P The battery voltage is below the mi...

Page 65: ...he liftgate when activating the rear switch E138636 Press and release the liftgate control button Stopping the Liftgate Movement You can stop the liftgate movement by doing any of the following Pressing the liftgate control button Pressing the liftgate button on the remote control twice Pressing the liftgate button on the instrument panel Activating the obstacle detection feature Moving your foot ...

Page 66: ...es sound and the system reverses to open Once you remove the obstacle you can power close the liftgate Note Entering your vehicle while the liftgate is closing can cause your vehicle to bounce and activate obstacle detection To prevent this let the power liftgate close completely before you enter your vehicle Before driving off check the instrument cluster for a liftgate or door ajar message or wa...

Page 67: ...ower operation or reverse its direction Manually interfering with the liftgate motion may also replicate a gas strut failure Note Splashing water may cause the hands free liftgate to open Keep the intelligent access key away from the rear bumper detection area when washing your vehicle 64 C MAX CCG Canada United States of America enUSA Second Printing Locks ...

Page 68: ...r vehicle comes equipped with two integrated keyhead transmitters or two intelligent access keys The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle as well as a remote control The intelligent access key functions as a programmed key that operates the driver door lock and activates the intelligent access with push button sta...

Page 69: ...t will start your vehicle and operate the remote entry system if the new key is an integrated keyhead transmitter If programming was not successful wait 10 seconds and repeat Steps 1 through 8 If you are still unsuccessful take your vehicle to your authorized dealer Programming a Spare Intelligent Access Key See your authorized dealer to have additional keys programmed to your vehicle ANTI THEFT A...

Page 70: ... page 112 1 2 2 E95178 1 Unlock the steering column 2 Adjust the steering wheel to the desired position 3 E95179 3 Lock the steering column AUDIO CONTROL If Equipped Select the required source on the audio unit You can operate the following functions with the control C D A B E129463 Volume up A Seek up or next B 67 C MAX CCG Canada United States of America enUSA Second Printing Steering Wheel ...

Page 71: ...he seek button to Tune the radio to the next station up or down the frequency band Seek through a track VOICE CONTROL If Equipped E129464 Pull the control to select or deselect voice control CRUISE CONTROL E142437 See Cruise Control page 175 INFORMATION DISPLAY CONTROL E130248 See Information Displays page 91 68 C MAX CCG Canada United States of America enUSA Second Printing Steering Wheel ...

Page 72: ...145434 Use the arrows on the right side of the steering wheel to navigate through the information display menus Press OK to make a selection 69 C MAX CCG Canada United States of America enUSA Second Printing Steering Wheel ...

Page 73: ...8041 Short wipe interval A Intermittent wipe B Long wipe interval C Use the rotary control to adjust the intermittent wipe interval Speed dependent wipers if equipped When your vehicle speed increases the interval between wipes will decrease AUTOWIPERS If Equipped Note Fully defrost the windshield before switching on the windshield wipers Note Make sure you switch off the windshield wipers before ...

Page 74: ...hen the rain sensor detects a large amount of moisture on the windshield Set the control to high sensitivity and the wipers will turn on when the rain sensor detects a small amount of moisture on the windshield Keep the outside of the windshield clean The rain sensor is very sensitive Dirt or debris around the interior rear view mirror area will affect the autowipers performance For example the au...

Page 75: ...E168044 To use the rear washer function push the lever away from you When you release the lever the wiper will operate for a short time 72 C MAX CCG Canada United States of America enUSA Second Printing Wipers and Washers ...

Page 76: ... to flash the headlamps AUTOLAMPS If Equipped WARNING The autolamps switch position may not activate the headlamps in all low visibility conditions such as daytime fog Always ensure that your headlamps are switched to auto or on as appropriate during all low visibility conditions Failure to do so may result in a collision E142451 When the lighting control is in the autolamps position the headlamps...

Page 77: ...ed headlamps turn on within 10 seconds when you switch the windshield wipers on and the lighting control is in the autolamps position They turn off approximately 60 seconds after you switch the windshield wipers off The headlamps will not turn on by wiper activation During a mist wipe When the wipers are on to clear washer fluid during a wash condition If the wipers are in intermittent mode Note I...

Page 78: ...not activate the headlamps in all low visibility conditions such as daytime fog Make sure the headlamps are switched to auto or on as appropriate during all low visibility conditions Failure to do so may result in a crash Type 1 Conventional Non Configurable The daytime running lamps turn on when 1 The ignition is switched to the on position 2 The transmission is not in park P for vehicles with au...

Page 79: ...ONT FOG LAMPS E142453 Press the control to switch the fog lamps on or off You can switch the fog lamps on when the lighting control is in any position except Off and the high beams are not on DIRECTION INDICATORS E162681 Push the lever up or down to use the direction indicators Note Tap the lever up or down to make the direction indicators flash three times to indicate a lane change INTERIOR LAMPS...

Page 80: ... the interior lamps The door function indicator lamp will illuminate yellow with lamps disabled Press the switch again to turn interior lamps back on The indicator lamp will illuminate blue E160816 B All lamps on and off switch E160818 C Individual lamp on and off switch Passenger Side Lamp A E142455 E160818 A Individual lamp on and off switch Rear Interior Lamp If Equipped E190496 B A E160817 A P...

Page 81: ...off the interior lamps and return the ambient lighting to the previously selected color The ambient lighting will switch on when the following conditions have been met you switch the ignition on you switch the headlamps on The ambient lighting will remain on until you switch the ignition off and one of the following conditions have been met you lock your vehicle the accessory delay timer expires 7...

Page 82: ...e switch fully and release it Press or lift it again to stop the window Window Lock E70850 Press the control to lock or unlock the rear window controls It illuminates when you lock the rear window controls Bounce Back If Equipped The window will stop automatically while closing It will reverse some distance if there is an obstacle in the way Overriding the Bounce Back Feature WARNING When you over...

Page 83: ...f the window does not close automatically Accessory Delay If Equipped You can use the window switches for several minutes after you switch the ignition off or until you open either front door GLOBAL OPENING You can use the remote control to operate the windows with the ignition off Note To operate this feature accessory delay must not be active Opening the Windows You can use the global opening fe...

Page 84: ... Spot Mirrors WARNING Objects in the blind spot mirror are closer than they appear Blind spot mirrors have an integrated convex mirror built into the upper outboard corner of the exterior mirrors They are designed to increase your visibility along the side of your vehicle Check the main mirror first before a lane change then check the blind spot mirror If no vehicles are present in the blind spot ...

Page 85: ...ped Note Do not block the sensors on the front and back of the mirror Mirror performance may be affected A rear center passenger or raised rear center head restraint may also block light from reaching the sensor The mirror will dim automatically to reduce glare when bright lights are detected from behind your vehicle It will automatically return to normal reflection when you select reverse gear to...

Page 86: ...ly follow this relearning procedure 1 Press the front of the control to the first action point twice and release it within two seconds 2 Press the rear of the control to the first action point twice and release it within two seconds 3 Press and hold the front of the control to the first action point until the sun shade fully opens 4 Press and hold the rear of the control to the first action point ...

Page 87: ... of Charge Charge Assist Regen Active and Electric Range Energi only information Charge Fill Hybrid Mode The fill level or State of Charge indicates the amount of energy stored in the high voltage battery as a percent of total energy capacity The level will increase or decrease as the battery charges and discharges during normal operation Charge Fill Energi Plug in Power Mode The fill level indica...

Page 88: ...hen you refuel your vehicle If the needle points to E after adding fuel this indicates your vehicle needs service soon After refueling some variability in needle position is normal It may take a short time for the needle to reach F after leaving the gas station This is normal and depends upon the slope of pavement at the gas station The fuel amount dispensed into the tank is a little less or more ...

Page 89: ...e trip Right Information Display Entertainment See General Information page 336 Phone See General Information page 336 Navigation or Compass See General Information page 336 Fuel Economy See General Information page 91 Vehicle Range Vehicle range indicates the estimated distance your vehicle will travel with the energy currently onboard For Energi vehicles the range is the total of the range avail...

Page 90: ...to stop your vehicle Have your vehicle checked by your authorized dealer immediately Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury Cruise Control If Equipped E71340 Lights when you switch on this feature Direction Indicator Lights when you switch on the left or right direction indicator or hazard warning flasher If the indicators ...

Page 91: ...tem Low Fuel Level Lights when the fuel level is low or the fuel tank is nearly empty Refuel as soon as possible Low Tire Pressure Warning Lights when your tire pressure is low If the lamp remains on with the engine running or when driving check your tire pressure as soon as possible It also lights momentarily when you switch on the ignition to confirm the lamp is functional If it does not light w...

Page 92: ...rings or other vehicle components possibly causing a fire Have an authorized dealer service your vehicle immediately The service engine soon indicator lights when you first switch on the ignition prior to engine start to check the bulb and to indicate whether the vehicle is ready for Inspection and Maintenance testing Normally the service engine soon light will stay on until you switch on the engi...

Page 93: ...ps On Warning Chime Sounds when you remove the key from the ignition and open the driver s door and you have left the headlamps or parking lamps on Parking Brake On Warning Chime Sounds when you have left the parking brake on and drive your vehicle If the warning chime remains on after you have released the parking brake have the system checked by your authorized dealer immediately Automatic Trans...

Page 94: ...to scroll through and highlight the options within a menu Press the right arrow button to enter a sub menu Press the left arrow button to exit a menu Press and hold the left arrow button at any time to return to the main menu display escape button Press the OK button to choose and confirm settings or messages Main menu From the main menu bar on the left side of the information display you can choo...

Page 95: ...Gauge Fuel Gauge Vehicle Range Vehicle Range Change MyView MyView MyView Battery Gauge Fuel Gauge Average Fuel Average Fuel Instantaneous Fuel Split Power Coolant Temp Power Threshold Accessory Power Tach rpm x 1000 Avg Fuel Trip 1 Accessory Power Trip 2 Trip 1 Fuel History Trip 2 Coach Fuel History Blank Coach Blank 92 C MAX CCG Canada United States of America enUSA Second Printing Information Di...

Page 96: ...perating on battery power only you will see EV displayed and the gauges will appear in blue Empower Empower provides a power demand gauge in kilowatts kW which includes an engine on or off threshold When your vehicle is operating with battery power only below the threshold you will see EV displayed and the gauge fill is blue When your vehicle is operating with both the engine and the high voltage ...

Page 97: ... control use will cause the values to vary Accessory Power Indicates electrical power demands from your vehicle s accessory systems Accessories use power but do not contribute to propelling your vehicle The gauge separately displays power demand in kilowatts kW for climate and other accessories Climateincludesthepower being used by high voltage climate control components such as the electric A C c...

Page 98: ...ighway driving Road grades Note It is normal for your electric range estimate to vary from charge to charge due to changes in average energy usage Energy Use Gauge Your current energy use is the white line that moves up and down in the gauge A higher line means you are using more energy lower is better Your energy use includes input from the accelerator pedal as well as the accessories such as cli...

Page 99: ...may appear different based upon equipment options and current vehicle status Use the up down arrow buttons to scroll through the list System Check Settings E100023 In this mode you can configure different driver setting choices Note Some items are optional and may not appear Note Some MyKey items will only appear if a MyKey is set Settings Menu level 6 Menu level 5 Menu level 4 Menu level 3 Menu l...

Page 100: ...ff Passenger Seat 5 10 or 15 minutes Duration On or Off Quiet Start Enable or Disable System Select number of years Tire Mobility Kit Hold OK to Create MyKey Create MyKey MyKey Always On or User Select able Traction Control Choose desired speed or off Max Speed Choose desired speed or off Speed Minder On or Off Volume Limiter Hold OK to Clear All MyKeys Clear MyKeys 97 C MAX CCG Canada United Stat...

Page 101: ...ton to exit a menu Press the OK button to choose and confirm your selection Main menu From the main menu bar on the right side of the information display you can choose from the following categories Entertainment See General Information page 336 Phone See General Information page 336 Navigation or Compass See General Information page 336 Fuel Economy Use the up or down arrow buttons to choose betw...

Page 102: ...y value shown to the right Note Hold OK to reset average fuel economy Coach This view provides a comparison of your recent acceleration braking and cruising behavior then recommends the most efficient use of energy under present conditions The horizontal bars fill from left to right with best behavior and appear blue when at least half full When the bars are less than half full the color is amber ...

Page 103: ...AGES Note Depending on the vehicle options equipped with your vehicle not all of the messages display or are available Certain messages may be abbreviated or shortened depending upon which cluster type you have E130248 Press the OK button to acknowledge and remove some messages from the information display Other messages are be removed automatically after a short time Certain messages need to be c...

Page 104: ... EV Now mode with the EV button EV Now Battery Powered You selected EV Later mode with the EV button EV Later XX Plug in Energy Reserved You selected Auto EV mode with the EV button Auto EV Normal Opera tion Your vehicle enables the engine due to the climate control defrost setting This is normal operation Engine Enabled due to Defrost Setting Your vehicle enables the engine for system performance...

Page 105: ...lays when hill start assist is active Hill Start Assist Active Displays when hill start assist is off Hill Start Assist OFF Keys and Intelligent Access Action Message This message is displayed when there is a problem with your vehicle s starting system See your authorized dealer for service Starting System Fault Displays to remind you that the key is in the luggage compartment See Keyless Starting...

Page 106: ... vehicle as soon as safely possible turn off the engine Check the oil level If the warning stays on or continues to come on with your engine running contact your authorized dealer as soon as possible LOW Engine Oil Pressure Displayed when the engine oil life remaining is 10 or less See Engine Oil Check page 217 Change Engine Oil Soon Displayed when the oil life left reaches 0 See Engine Oil Check ...

Page 107: ...tive MyKey Active Drive Safely Displays when a MyKey is in use and the MyKey speed limit is on and the vehicle speed is approaching 80 mph 130 km h Near Vehicle Top Speed Displays when a MyKey is in use and the MyKey speed limit is reached Vehicle at Top Speed of MyKey Setting Displays when MyKey is active Check Speed Drive Safely Displays when a MyKey is in use and Belt Minder is activated Buckle...

Page 108: ...king Aid page 166 Park Aid Malfunction Park Brake Action Message Displays when the parking brake is set the engine is running and the vehicle is driven more than 3 mph 5 km h If the warning stays on after the parking brake is released contact your authorized dealer Park Brake Engaged Power Steering Action Message The power steering system has detected a condition that requires service See your aut...

Page 109: ...ring System page 270 Tire Pressure Monitor Fault Displayed when a tire pressure sensor is malfunctioning or your spare tire is in use For more information on how the system operates under these conditions see See Tire Pres sureMonitoringSystem page 270 If the warning stays on or continues to come on contact your authorized dealer as soon as possible Tire Pressure Sensor Fault Transmission Action M...

Page 110: ...ically adjusts to the highest speed You can also use this setting to defrost and clear the windshield of a thin covering of ice The heated rear window also automatically turns on when you select maximum defrost D Note To prevent window fogging you cannot select recirculated air when maximum defrost is on MAXA C Press the button to maximize cooling Recirculated air flows through the instrument pane...

Page 111: ... the system switches to permanent heating Single Zone Temperature Control In this mode the climate control system links the temperature settings for both the driver s side and passenger s side If you adjust the setting using the rotary control on the driver s side the system adjusts the temperature to the same setting on the passenger s side Dual Zone Temperature Control Select a temperature for t...

Page 112: ...de air vents should be fully open Note If you select AUTO during cold outside temperatures the system directs airflow to the windshield and side window vents In addition the fan may run at a slower speed until the engine warms up Note If you select AUTO during hot outside temperatures or when the inside of the vehicle is hot the system automatically uses recirculated air to maximize interior cooli...

Page 113: ...ipped with a cabin air filter which gives you and your passengers the following benefits It improves your driving comfort by reducing particle concentration It improves the interior compartment cleanliness It protects the climate control components from particle deposits Your cabin air filter is located under the instrument panel in the passenger footwell area Note Make sure you have a cabin air f...

Page 114: ...nd selected to AUTO in the information display In moderate weather the system either heats or cools based on previous settings The rear defroster heated mirrors and heated seats do not automatically turn on In cold weather the system is set to 72 F 22 C The heated seats are set to high if available and selected to AUTO in the information display The rear defroster and heated mirrors automatically ...

Page 115: ...he top of it is level with the top of your head and as far forward as possible Make sure that you remain comfortable Keep sufficient distance between yourself and the steering wheel We recommend a minimum of 10 in 25 cm between your breastbone and the airbag cover Hold the steering wheel with your arms slightly bent Bend your legs slightly so that you can press the pedals fully Position the should...

Page 116: ...traints consist of An energy absorbing head restraint A Two steel stems B Guide sleeve adjust and unlock button C Guide sleeve unlock and remove button D Adjusting the Head Restraint Raising the Head Restraint Pull the head restraint up Lowering the Head Restraint 1 Press and hold button C 2 Push the head restraint down Removing the Head Restraint 1 Pull the head restraint up until it reaches its ...

Page 117: ...g Head Restraints The front head restraints tilt for extra comfort To tilt the head restraint do the following E144727 1 Adjust the seatback to an upright driving or riding position 2 Pivot the head restraint forward toward your head to the desired position After the head restraint reaches the forward most tilt position pivot it forward again to release it to the rearward un tilted position MANUAL...

Page 118: ...ched after returning the seatback to its original position An unlatched seat may become dangerous if you stop suddenly or have a crash LumbarAdjustment IfEquipped E161564 POWER SEATS If Equipped WARNINGS Do not adjust the driver s seat or seatback when your vehicle is moving Adjusting your seatback while your vehicle is in motion may cause loss of control of your vehicle Do not place cargo or any ...

Page 119: ...E138647 Power Lumbar If Equipped E138648 116 C MAX CCG Canada United States of America enUSA Second Printing Seats ...

Page 120: ...he heated seat The heated seat may cause burns even at low temperatures especially if used for long periods of time Do not place anything on the seat that insulates against heat such as a blanket or cushion This may cause the heated seat to overheat Do not puncture the seat with pins needles or other pointed objects This may damage the heating element which may cause the heated seat to overheat An...

Page 121: ...REARSEATARMREST IfEquipped E138656 Fold the armrest down to use the armrest and cupholder 118 C MAX CCG Canada United States of America enUSA Second Printing Seats ...

Page 122: ...t first erase the current settings See Erasing the Function Button Codes E142657 The universal garage door opener replaces the common hand held garage door opener with a three button transmitter that is integrated into the driver s sun visor The system includes two primary features a garage door opener and a platform for remote activation of devices within the home As well as being programmed for ...

Page 123: ...otor To program additional buttons repeat Steps 1 4 Forquestionsorcomments pleasecontact HomeLink at www homelink com www youtube com HomeLinkGentex or 1 800 355 3515 Programming Your Garage Door Opener Motor Note You may need a ladder to reach the unit and you may need to remove the cover or lamp lens on your garage door opener E142659 1 Press the learn button on the garage door opener motor and ...

Page 124: ...t will begin to flash after 20 seconds Without releasing the button follow Step 1 in the Programming section For questions or comments contact HomeLink at www homelink com www youtube com HomeLinkGentex or 1 800 355 3515 Programming to a Genie Intellicode 2 Garage Door Opener Note The Genie Intellicode 2 transmitter must already be programmed to operate with the garage door opener Note To program ...

Page 125: ... E142662 1 Press and hold the program button on the garage door opener motor until both blue indicator lights turn on 2 Release the program button Only the smaller round indicator light should be on 3 Press and release the program button The larger purple indicator light will flash Note The next two steps must be completed in 30 seconds 4 Press and release the Genie Intellicode 2 hand held transmi...

Page 126: ...cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications to your device not expressly approved by the party responsible for compliance can void the user s authority to operate the equipment 123 C MAX CCG Canada United States of America enUSA Second Printing Universal Garage Door Opener If E...

Page 127: ... point To prevent the battery from being discharged Do not use the power point longer than necessary when the vehicle is not running Do not leave devices plugged in overnight or when the vehicle is parked for extended periods Locations Power points may be found on the front of the center console inside the center console storage bin in the luggage compartment 110 volt AC power point If Equipped WA...

Page 128: ...hen on for overloading and shorting conditions Let the system cool off then turn the ignition off then on for an overheating condition The power point is not designed for electric devices such as Cathode ray tube type televisions Motor loads such as vacuum cleaners electric saws and other electric power tools compressor driven refrigerators etc Measuring devices which process precise data such as ...

Page 129: ... may spill Available console features include A B C E142433 Cup holder A Storage compartment with auxiliary power point auxiliary input jack USB port and media hub B Auxiliary power point C OVERHEAD CONSOLE E131605 Press near the rear edge of the door to open it 126 C MAX CCG Canada United States of America enUSA Second Printing Storage Compartments ...

Page 130: ... standard requirements regulating the impulse electrical field or radio noise When you start the vehicle avoid pressing the accelerator pedal before and during operation Only use the accelerator pedal when you have difficulty starting the vehicle IGNITION SWITCH E72128 0 off The ignition is off Note When you switch the ignition off and leave your vehicle do not leave your key in the ignition This ...

Page 131: ...slow down automatically have your vehicle checked by an authorized dealer Before starting the vehicle check the following Make sure all occupants have fastened their safety belts Make sure the headlamps and electrical accessories are off Make sure the parking brake is on Move the transmission selector lever to position P Turn the ignition key to position II If your vehicle is equipped with a keyle...

Page 132: ...the vehicle off press the brake pedal and press the button After 20 seconds have expired you can no longer restart the vehicle without the key present inside your vehicle Once the vehicle has started it remains running until you press the button even if the system does not detect a valid key If you open and close a door while the vehicle is running the system searches for a valid key You cannot re...

Page 133: ...in two seconds 4 Apply the parking brake Guarding Against Exhaust Fumes WARNING If you smell exhaust fumes inside your vehicle have your vehicle checked by your authorized dealer immediately Do not drive your vehicle if you smell exhaust fumes Carbon monoxide is present in exhaust fumes Take precautions to avoid its dangerous effects ImportantVentilatingInformation If you stop your vehicle and lea...

Page 134: ...nd clear of water This could cause an electric shock or fire Make sure your vehicle is parked in a clean area clear of combustibles Make sure the heater heater cord and extension cord are firmly connected Check for heat anywhere in the electrical hookup once the system has been operating for approximately 30 minutes Make sure the system is unplugged and properly stowed before starting and driving ...

Page 135: ...de will be displayed in the left hand instrument cluster screen Auto EV E155152 This mode provides an automatic use of high voltage battery power during the drive staying in electric mode when possible and running the engine when needed This mode will be the only one available if the plug in power has been depleted EV Now E144814 This mode provides an electric only driving experience The left hand...

Page 136: ... your new vehicle Note You may notice higher engine speeds upon start up This temporary condition is normal and necessary to heat up the cabin and minimize emissions E144692 Starting When you start your vehicle a green ready indicator light will appear in the lower right portion of the instrument cluster and a ready to drive message will appear in the middle of the left cluster screen letting you ...

Page 137: ...n than in drive D Reverse In reverse R vehicle speed is limited to 22 mph 35 km h Unique Hybrid Operating Characteristics Your vehicle behaves differently compared to a non hybrid Here is a description of the major differences Battery Your hybrid is equipped with a high voltage battery A cool battery maintains battery life and provides the best possible performance Your hybrid high voltage battery...

Page 138: ...l scheduled maintenance There is no need to wait for your engine to warm up The vehicle is ready to drive immediately after starting EV Mode C MAX Energi Only Your vehicle will recognize your frequent destinations and allow for more EV driving as you approach them For example when nearing your home it should be easier to stay in electric mode The EV indicator will display EV when this mode is acti...

Page 139: ...essary for cabin heating windshield defrost or if the outside temperature is low For C MAX Energi vehicles the engine may not be required to operate these functions Why does the engine sometimes start at key on There are several reasons the engine stays on for an extended amount of time when you first start it One common reason is to make sure that the emissions components are warm enough to minim...

Page 140: ...very 10000 miles 16000 kilometers or once per year under normal operating conditions What is the engine oil change service interval Your hybrid vehicle can use E15 15 ethanol 85 gasoline fuel but you may notice slightly reduced fuel economy because ethanol contains less energy per gallon than gasoline Your hybrid vehicle is not designed to use E85 85 ethanol Can I put E15 or E85 in my vehicle and ...

Page 141: ...cause death or permanent injury If fuel is swallowed call a physician immediately even if no symptoms are immediately apparent The toxic effects of fuel may not be visible for hours Avoid inhaling fuel vapors Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation In severe cases excessive or prolonged breathing of fuel vapor can cause serious illness and permanen...

Page 142: ... an octane rating below 87 particularly in high altitude areas We do not recommend fuels with an octane rating below 87 Premium fuel will provide improved performance and is recommended for severe duty usage such as trailer tow Fuel Freshness Mode Energi Vehicles Only This feature helps keep the fuel system functional and the fuel fresh If you mainly operate your vehicle in plug in power mode usin...

Page 143: ...le is out of fuel and on a steep grade more than 1 gallon 3 8 liters may be required The service engine soon indicator may come on For more information on the service engine soon indicator See Symbols Glossary page 7 Refilling With a Portable Fuel Container WARNINGS Do not insert the nozzle of portable fuel containers or aftermarket funnels into the capless fuel system This could damage the fuel s...

Page 144: ...and Switch off your vehicle when you are refueling Do not smoke if you are near fuel or refueling your vehicle Keep sparks flames and smoking materials away from fuel Stay outside your vehicle and do not leave the fuel pump unattended when refueling your vehicle This is against the law in some places Keep children away from the fuel pump and never let children pump fuel Do not use personal electro...

Page 145: ...gher during insertion for easier access E154765 4 Once pumping is complete slowly remove the fuel filler nozzle Allow approximately five to ten seconds after pumping fuel before removing the fuel filler nozzle This allows residual fuel to drain back into the fuel tank and not spill onto the vehicle Note A fuel spill concern may occur if the fuel tank overfills Do not overfill the tank to the point...

Page 146: ...the fuel filler nozzle into the fuel inlet This could take up to fifteen seconds before the fuel filler door pops open allowing the insertion of the fuel filler nozzle When fueling your vehicle 1 Put the vehicle in park P and switch the ignition off 2 Press the fuel button located on the center console E145428 3 Wait up to fifteen seconds before opening the fuel filler door During this time a Fuel...

Page 147: ...vehicle several times to dislodge any debris and allow the inlet to close properly If this action corrects the problem the message may not reset immediately It may take several driving cycles for the message to turn off A driving cycle consists of an engine start up after four or more hours with the engine off followed by city or highway driving Continuing to drive with the message on may cause th...

Page 148: ...s from the fuel fill opening 4 Insert either the fuel fill nozzle or the fuel fill funnel provided with the vehicle several times to allow the inlet to close properly This will dislodge any debris preventing the inlet from sealing If this action corrects the problem the message may not reset immediately It may take several driving cycles for the message to turn off A driving cycle consists of an e...

Page 149: ...ank and record the current odometer reading 4 Subtract your initial odometer reading from the current odometer reading 5 Calculate fuel economy by dividing miles traveled by gallons used For Metric Multiply liters used by 100 then divide by kilometers traveled Keep a record for at least one month and record the type of driving city or highway This provides an accurate estimate of the vehicle s fue...

Page 150: ... the Vehicle Emission Control Information Decal located on or near the engine This decal also lists engine displacement Please consult your warranty information for complete details On Board Diagnostics OBD II Your vehicle has a computer known as the on board diagnostics system OBD II that monitors the engine s emission control system The system protects the environment by making sure that your ve...

Page 151: ...n serviced or the battery has recently run down or been replaced the OBD II system may indicate that the vehicle is not ready for I M testing To determine if the vehicle is ready for I M testing turn the ignition key to the on position for 15 seconds without cranking the engine If the service engine soon indicator blinks eight times it means that the vehicle is not ready for I M testing if the ser...

Page 152: ...ed system to regulate the high voltage battery temperature and help maximize high voltage battery life E163462 Note The high voltage battery is equipped with air vents in the package tray that help to regulate its temperature It is important to keep these openings free of obstructions Do not block the flow of cabin air to this area HIGH VOLTAGE SERVICE DISCONNECT The high voltage service disconnec...

Page 153: ...Disabling the High Voltage Battery 1 Fold down the rear seats and remove the cover panel 2 Locate the access door and remove the plastic cover E171514 3 Pull the outer cover off to expose the service disconnect lever E147234 4 Slide the handle on the service disconnect outboard to the right For Energi vehicles slide the handle outboard and to the left E146133 5 Pull the handle toward you and remov...

Page 154: ...Charging Equipment E78097 Your vehicle is equipped with a standard 120 volt convenience cord located in the floor compartment behind the driver seat Note The 120 volt convenience cord allows you to charge the high voltage battery using a standard 120 volt household outlet It takes approximately seven hours to completely charge an empty battery using the standard 120 volt convenience cord We recomm...

Page 155: ...20 Volt Convenience Cord E197446 A B C D Power A Check outlet if equipped B Fault C Vehicle D Note When the convenience cord is plugged into an outlet use the following table to determine your vehicle charge status If the POWER indicator light is off after plugging in the convenience cord use a different outlet 152 C MAX CCG Canada United States of America enUSA Second Printing High Voltage Batter...

Page 156: ...he AC plug to return to a normal operating temperature Off Off Blink The convenience cord detected a high temper ature at the AC plug The AC plug has returned to a normal operating temperature Your vehicle is ready to charge at a reduced current On Off Blink The convenience cord detected a high temper ature at the AC plug The AC plug has returned to a normal operating temperature Your vehicle is c...

Page 157: ...our vehicle The light ring also displays the current state of charge when opening the doors The cord acknowledgment feature activates when you initiate a charge cycle The four light quadrants each individually flash in a clockwise motion starting with the top right hand side light and ending with the top left hand side two times confirming that the system detects the charging coupler Charging Note...

Page 158: ...ize the charge schedule to be complete by the next GO Time When waiting to charge not actively charging the light ring will indicate the present state of charge of the high voltage battery as follows When the top right quadrant light is off the charge is between 0 25 percent When the top right quadrant light is on and the bottom right quadrant is off the charge is between 25 50 percent When both r...

Page 159: ...fter either event perform the following steps 1 Turn the ignition off 2 Turn the ignition on 3 If your vehicle is not powered after this sequence repeat steps 1 and 2 up to two more times For vehicles equipped with a push button start system 1 Press the START STOP button to turn ignition off 2 Press the brake pedal and press the START STOP button 3 If your vehicle is not powered after this sequenc...

Page 160: ...p 4 Move the gearshift lever and securely latch it in park P E144820 Park P This position locks the transmission and prevents the front wheels from turning Come to a complete stop before putting your vehicle into and out of park P Reverse R With the gearshift lever in reverse R your vehicle will move backward Always come to a complete stop before shifting into and out of reverse R Neutral N With t...

Page 161: ...ng this procedure you will be taking your vehicle out of park which means your vehicle can roll freely To avoid unwanted vehicle movement always fully set the parking brake prior to doing this procedure Use wheel chocks if appropriate WARNINGS If the parking brake is fully released but the brake warning lamp remains illuminated the brakes may not be working properly See your authorized dealer Note...

Page 162: ...r Snow Note Do not rock your vehicle if the engine is not at normal operating temperature or damage to the transmission may occur Note Do not rock your vehicle for more than a minute or damage to the transmission and tires may occur or the engine may overheat If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gears stopping between shifts in a st...

Page 163: ...ency as long as you press the pedal Brake assist can reduce stopping distances in critical situations Anti lock Brake System This system helps you maintain steering control during emergency stops by keeping the brakes from locking This lamp momentarily illuminates when you turn the ignition on If the light does not illuminate during start up remains on or flashes the system may be disabled Have th...

Page 164: ... while pulling the lever up To apply the parking brake 1 Press the foot brake pedal firmly 2 Pull the parking brake lever up to its fullest extent Note If you park your vehicle on a hill and facing uphill shift the gearshift lever to park P and turn the steering wheel away from the curb Note If you park your vehicle on a hill and facing downhill shift the gearshift lever to park P and turn the ste...

Page 165: ...ist 1 Press the brake pedal to bring your vehicle to a complete standstill Keep the brake pedal pressed 2 If the sensors detect that your vehicle is on a slope the system activates automatically 3 When you remove your foot from the brake pedal your vehicle remains on the slope without rolling away for about two to three seconds This hold time automatically extends if you are in the process of driv...

Page 166: ... Press the button You will see a message in conjunction with an illuminated icon in the display Press the button again to return the system to normal mode When you switch the traction control system off stability control remains fully active System Indicator Lights and Messages WARNING If a failure has been detected within the AdvanceTrac system the stability control light will illuminate steadily...

Page 167: ...itions Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage Activation of the AdvanceTrac system is an indication that at least some of the tires have exceeded their ability to grip the road this could reduce the operator s ability to control the vehicle potentially resulting in a loss of vehicle control ve...

Page 168: ...annot be completely turned off but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in position R You can turn off the traction control portion of the system independently See Using Traction Control page 163 165 C MAX CCG Canada United States of America enUSA Second Printing Stability Control ...

Page 169: ...e accumulations of dirt If the sensors are covered the system s accuracy can be affected Do not clean the sensors with sharp objects Note If your vehicle sustains damage to the bumper or fascia leaving it misaligned or bent the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms Note If your vehicle is equipped with MyKey it is possible to prevent turning the se...

Page 170: ...of up to 27 inches 70 centimeters from the front of the vehicle and about 14 inches 35 centimeters to the side of the front end of the vehicle Refer to the reverse sensing section for details on coverage area A The system sounds an audible warning when obstacles are near either bumper in the following manner Objects detected by the front sensors are indicated by a high pitched tone from the front ...

Page 171: ...y instructs you to park the vehicle The system may not function correctly if something passes between the front bumper and the parking space i e a pedestrian or cyclist or if the edge of the neighboring parked vehicle is high from the ground i e a bus tow truck or flatbed truck Note The sensors may not detect objects in heavy rain or other conditions that cause disruptive reflections Note The sens...

Page 172: ...ote The system always offers the last detected parking space i e if the vehicle detects multiple spaces while you are driving it offers the last one Note If driven above approximately 20 mph 35 km h the touch screen shows a message to alert you to reduce vehicle speed Automatic Steering into Parking Space Note If vehicle speed exceeds 6 mph 10 km h the system switches off and you need to take full...

Page 173: ... wheel driving above approximately 20 mph 35 km h for 30 seconds during an active park search driving above 6 mph 10 km h during automatic steering turning off the traction control system Certain vehicle conditions can also deactivate the system such as Traction control has activated on a slippery or loose surface There is an anti lock brake system activation or failure Any door except the driver ...

Page 174: ...rking space The system does not position the vehicle where I want in the space The vehicle is rolling in the opposite direction of the transmission i e rolling forward when R Reverse is selected The transmission is in R Reverse the vehicle must be moving forward to detect a parking space An irregular curb along the parking space prevents the system from aligning the vehicle properly Vehicles or ob...

Page 175: ...e camera system Back up as slow as possible since higher speeds might limit your reaction time to stop your vehicle Use caution when using the rear video camera and the liftgate is ajar If the liftgate is ajar the camera will be out of position and the video image may be incorrect All guidelines have been removed when the liftgate is ajar Use caution when turning camera features on or off while in...

Page 176: ...ehicles the guidelines may disappear once the trailer tow connector is engaged Note The camera may not operate correctly under the following conditions Nighttime or dark areas if one or both reverse lamps are not operating The camera s view is obstructed by mud water or debris Clean the lens with a soft lint free cloth and non abrasive cleaner The rear of your vehicle is hit or damaged causing the...

Page 177: ...image when an object is detected by the reverse sensing system The alert highlights the closest object detected Selectable settings for this feature are ON and OFF Manual Zoom WARNING When manual zoom is on the full area behind your vehicle is not shown Be aware of your surroundingswhenusingthemanualzoom feature Note Manual zoom is only available when the transmission is in reverse R Note When man...

Page 178: ... indicator will display in the instrument cluster Setting a Speed 1 Accelerate to the desired speed 2 Press and release SET 3 Take your foot off the accelerator pedal Changing the Set Speed Press and hold SET or SET Release the control when you reach the desired speed Press and release SET or SET The set speed will change in approximately 1 mph 2 km h increments Press the accelerator or brake peda...

Page 179: ...s vehicle energy by relaxing acceleration compared to standard cruise control For example your vehicle may temporarily lose speed when going uphill ECO will appear in the information display when ECO cruise control is activated It can be switched on or off in the information display See page 91 176 C MAX CCG Canada United States of America enUSA Second Printing Cruise Control ...

Page 180: ... to steer your vehicle This increased effort prevents overheating and permanent damage to the steering system You do not lose the ability to steer your vehicle manually Typical steering and driving maneuvers allow the system to cool and return to normal operation Steering Tips If the steering wanders or pulls check for Correct tire pressures Uneven tire wear Loose or worn suspension components Loo...

Page 181: ...sh Use the cargo shade to cover items in the cargo area of your vehicle E164183 Insert the ends of the cargo shade into the mounting features located behind the rear seat on the rear trim panels to install the cargo shade To operate the cargo shade 1 Pull the rear edge of the cargo shade rearward 2 Secure both ends of the support rod into the retention slots located on the rear quarter trim panels...

Page 182: ...t is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment E143816 PAYLOAD Payload is the combined weight of cargo and passengers that the vehicle is carrying The maximum payload for your vehicle can be found on the Tire Label on the B Pillar or the edge of the driver door vehicles exported outside the US and Canada may not have a Tire Labe...

Page 183: ...ght the vehicle should carry Once you have reached the maximum payload of your vehicle do not add more cargo even if there is space available Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover Example only E142516 E142517 180 C MAX CCG Canada United States of America enUSA Second Printing Load Carrying ...

Page 184: ...le weight that can be carried by a single axle front or rear These numbers are shown on the Safety Compliance Certification Label The label shall be affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position The total load on each axle must never exceed its Gross Axle Weight Rating Note For trailer towing informatio...

Page 185: ...s and cargo It is shown on the Safety Compliance Certification Label The label shall be affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position The Gross Vehicle Weight must never exceed the Gross Vehicle Weight Rating Example only E142523 E142524 182 C MAX CCG Canada United States of America enUSA Second Printin...

Page 186: ...ined Weight Rating Separate functional brakes should be used for safe control of towed vehicles and for trailers where the Gross Combined Weight of the towing vehicle plus the trailer exceed the Gross Vehicle Weight Rating of the towing vehicle The Gross Combined Weight must never exceed the Gross Combined Weight Rating Maximum Loaded Trailer Weight is the highest possible weight of a fully loaded...

Page 187: ...your vehicle 3 Subtract the combined weight of the driver and passengers from XXX kg or XXX lb 4 The resulting figure equals the available amount of cargo and luggage load capacity For example if the XXX amount equals 1 400 lb and there will be five 150 lb passengers in your vehicle the amount of available cargo and luggage load capacity is 650 lb 1400 750 5 x 150 650 lb 5 Determine the combined w...

Page 188: ...ight In metric units the calculation would be 635 kilograms 2 x 99 kilograms 12 x 45 kilograms 635 198 540 103 kilograms You will need to reduce the load weight by at least 240 pounds 104 kilograms If you remove three 100 pound 45 kilogram cement bags then the load calculation would be 1400 2 x 220 9 x 100 1400 440 900 60 pounds Now you have the load capacity to transport the cement and your frien...

Page 189: ... drive wheels must be on a tow dolly when towing your vehicle from the rear using wheel lift equipment This prevents damage to the transmission We recommend placing the rear wheels on a tow dolly when towing your vehicle from the front using wheel lift equipment This prevents damage to the rear fascia TOWING THE VEHICLE ON FOUR WHEELS Emergency Towing WARNING If your vehicle has a steering wheel l...

Page 190: ...ter screen when the vehicle is off Note You can remove the key fob from the vehicle while towing Vehicles with Ignition Key 1 Start the vehicle by pressing the brake pedal and then turning the ignition key until the vehicle starts 2 Press the brake pedal and shift the transmission into position N 3 Turn the vehicle off by turning the ignition key past the accessory position The key position is bet...

Page 191: ...ronment This may save fuel by reducing the energy needed to heat the cabin Switch off the air conditioning if you do not need it When you have the air conditioning on keep it at the lowest blower and highest temperature setting necessary to be comfortable When it is hot or sunny outside parking in a shaded or climate controlled environment will save fuel by reducing the energy needed to cool the c...

Page 192: ...efuel your vehicle Fuel generates fewer vapors when it is cool and dark outside Refuel your vehicle in the early morning or late evening Use the recommended octane rated fuel Using fuel below the recommended rating will lower your fuel economy DRIVING THROUGH WATER WARNING Do not drive through flowing or deep water as you may lose control of your vehicle Note Driving through standing water can cau...

Page 193: ...e Never place floor mats or any other covering on top of already installed floor mats Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation Check attachment of floor mats on a regular basis Always properly reinstall and s...

Page 194: ...ber requests a tow to an authorized dealer that is more than 35 mi 56 km from the disablement location the member shall be responsible for any mileage costs in excess of 35 mi 56 km Roadside Assistance includes up to 200 for a towed trailer if the disabled eligible vehicle requires service at the nearest authorized dealer If the towing vehicle is operational but the trailer is not then the trailer...

Page 195: ...or additional information HAZARDWARNINGFLASHERS Note If used when the vehicle is not running the battery will lose charge There may be insufficient power to restart your vehicle The hazard warning button is located on the instrument panel Use it when your vehicle is creating a safety hazard for other motorists Press the button to turn on the hazard warning function and the front and rear direction...

Page 196: ...transmissions do not have push start capability Attempting to push start a vehicle with an automatic transmission may cause transmission damage Preparing Your Vehicle Note Use only a 12 volt supply to start your vehicle Note Do not disconnect the battery of the disabled vehicle as this could damage the vehicle s electrical system 1 Park the booster vehicle close to the hood of the disabled vehicle...

Page 197: ...egative cable to the negative prong B of your vehicle Note Do not attach the negative cable to fuel lines engine rocker covers the intake manifold or electrical components These items should not be considered grounding points WARNING Never connect the negative end of the cable to the negative terminal of the discharged battery A spark may cause an explosion of the gases that surround the battery A...

Page 198: ...e positive prong of the disabled vehicle s battery After disconnecting the jumper cables let the disabled vehicle sit in Ready to Drive mode for several minutes to charge the 12V battery The disabled vehicle can charge the 12V battery even if the gasoline engine may be off The 12V battery will receive power from the high voltage battery instead COLLISION DAMAGE OR FIRE EVENT GuidanceforFordMotorCo...

Page 199: ...ys Call 911 if assistance is needed and advise that an electric or hybrid electric vehicle is involved Do not touch exposed electrical components or the engine compartment as a shock hazard may exist Avoid contact with leaking fluids and gases and remain out of the way of oncoming traffic until emergency responders arrive When emergency responders arrive tell them that the vehicle involved is an e...

Page 200: ...s to secure and discharge the high voltage battery Call 911 if you observe leaking fluids sparks smoke or flames or hear gurgling or bubbling from the high voltage battery POST CRASH ALERT SYSTEM The system flashes the direction indicators and sounds the horn intermittently in the event of a serious impact that deploys an airbag front side side curtain or Safety Canopy or the safety belt pretensio...

Page 201: ...mer Relationship Center P O Box 6248 Dearborn MI 48121 Telephone 1 800 392 3673 FORD TDD for the hearing impaired 1 800 232 5952 Online Additional information and resources are available online at www fordowner com These are some of the items that can be found online U S dealer locator by Dealer Name City State or Zip Code Owner Manuals Maintenance Schedules Recalls Ford Extended Service Plans For...

Page 202: ...consumer has the right to choose whether to receive a refund or replacement vehicle California Civil Code Section 1793 22 b presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if within the first 18 months of ownership of a new vehicle or the first 18000 miles 29 000 km whichever occurs first 1 Two or more repair attemp...

Page 203: ...quest a program application You will be asked for your name and address general information about your new vehicle information about your warranty concerns and any steps you have already taken to try to resolve them A Customer Claim Form will be mailed that will need to be completed signed and returned to the BBB along with proof of ownership Upon receipt the BBB will review the claim for eligibil...

Page 204: ...nada is not responsible for any damage caused by use of improper fuel Using leaded fuel may also result in difficulty importing your vehicle back into the United States If your vehicle must be serviced while you are traveling or living in Asia Pacific Region Sub Saharan Africa U S Virgin Islands Central America the Caribbean and Israel contact the nearest authorized dealer If the authorized dealer...

Page 205: ...mer Relationship Center as previously listed Customers in the U S should call 1 800 392 3673 ORDERING ADDITIONAL OWNER S LITERATURE To order the publications in this portfolio contact Helm Incorporated at HELM INCORPORATED 47911 Halyard Drive Plymouth Michigan 48170 Attention Customer Service Or to order a free publication catalog call toll free 1 800 782 4356 Monday Friday 8 00 a m 6 00 p m EST H...

Page 206: ...53 go to http www safercar gov or write to Administrator 1200 New Jersey Avenue Southeast Washington D C 20590 You can also obtain other information about motor vehicle safety from http www safercar gov REPORTINGSAFETYDEFECTS CANADA ONLY If you believe that your vehicle has a defect which could cause a crash or could cause injury or death you should immediately inform Transport Canada Transport Ca...

Page 207: ...current fuses WARNINGS To reduce risk of electrical shock always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs The power distribution box is located in the engine compartment It has high current fuses that protect your vehicle s main electrical systems from overloads If you disconnect and reconnect the battery you will need to reset s...

Page 208: ...t 30A F11 Not used F12 Powertrain control module relay 25A F13 Rear wiper 20A F14 Body control module KL30 supply 30A F15 Body control module 15 feed 20A F16 Transmission oil pump C MAX Energi 20A F17 Front wiper motor 20A F18 Anti lock brake system and electronic stability program module 5A F19 Horn 15A F20 Stop light switch 5A F21 Vacuum pump monitoring 5A F22 Engine control module 15 5A F23 Pow...

Page 209: ...rol module Charge port light ring C MAX Energi 5A F31 Vehicle power 2 20A F32 Vehicle power 4 15A F33 Injectors 10A F34 Vehicle power 3 10A F35 Vehicle power 1 20A F36 Not used R1 Horn Micro relay R2 Hybrid powertrain control Micro relay R3 Front wiper Micro relay R4 Not used R5 Front and rear wiper high low Micro relay R6 Vacuum pump Power relay R7 Ignition feed Power relay R8 Not used R9 Vacuum ...

Page 210: ...ine control relay Mini relay R14 Mini fuses Cartridge fuses Passenger Compartment Fuse Panel The fuse panel is located on the right hand side below the glove box You may need to remove a trim panel to access it E129926 207 C MAX CCG Canada United States of America enUSA Second Printing Fuses ...

Page 211: ...r view mirror Not used spare 10A F63 Not used F64 Liftgate release 10A F65 Driver door unlock supply 20A F66 Cell phone passport C MAX Energi 7 5A F67 Multi function display GPS module Sync Not used spare 15A F68 Instrument cluster 5A F69 Central lock and unlock supply 20A F70 Climate control module 7 5A F71 Steering wheel module 7 5A F72 Data link connector 7 5A F73 OBD II supply Headlamp supply ...

Page 212: ...king ground 20A F83 Drive door unlock ground 20A F84 Electronic 15 feed 7 5A F85 Restraints control module 10A F86 Passenger air bag deactivation indicator Not used spare 15A F87 Not used spare 25A F88 Not used F89 LuggageCompartmentFusePanel The fuse panel is located in the luggage compartment behind the left side wheel well Remove the fuse panel cover to gain access to the fuses 209 C MAX CCG Ca...

Page 213: ...25A F5 Door control unit rear left 25A F6 Door control unit rear right 25A F7 Not used F8 Driver seat motor 25A F9 Heated rear window 25A F10 Ignition relay 5A F11 Battery electronics control module 15A F12 Not used F13 Charger C MAX Energi 10A F14 Not used F15 Not used F16 Battery electronics control module 10A F17 Battery electronics control module fan 15A F18 210 C MAX CCG Canada United States ...

Page 214: ... MAX Energi 40A F26 Luggage compartment outlet 20A F27 Not used F28 Not used F29 Parking aid module 5A F30 Rear view camera 5A F31 DC AC power converter 5A F32 Not used F33 Driver seat heater 20A F34 Passenger seat heater 20A F35 Not used F36 Power sun shade 20A F37 Not used F38 Not used F39 Not used F40 Not used F41 Not used F42 Not used F43 Not used F44 Humidity sensor 5A F45 211 C MAX CCG Canad...

Page 215: ...must replace a failed fuse with one that has the specified amperage rating If you use a fuse with a higher amperage rating you may cause severe wire damage and may start a fire E142430 A fuse may fail if electrical components in the vehicle are not properly working A broken wire inside the fuse indicates a failed fuse Check the appropriate fuses before replacing any electrical components 212 C MAX...

Page 216: ...gned and built to provide the best performance in your vehicle Precautions Do not work on a hot engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all open flames and other burning material such as cigarettes away from the battery and all fuel related parts Working with...

Page 217: ...RVIEW HYBRID ELECTRIC VEHICLE HEV WARNING The inverter system controller contains various high voltage components that can cause serious bodily harm or death The inverter system controller is not serviceable and should never be touched probed or tampered with Note Do not attempt to service any of the high voltage components or wiring For easier identification the high voltage wiring insulation is ...

Page 218: ...ngine air filter cover See Changing the Engine Air Filter page 233 D Inverter system controller E Brake fluid reservoir cap See Brake Fluid Check page 222 F Power distribution box See Fuses page 204 G Inverter system controller coolant reservoir cap H Windshield washer fluid reservoir cap See Washer Fluid Check page 222 I 215 C MAX CCG Canada United States of America enUSA Second Printing Maintena...

Page 219: ...voltage components or wiring For easier identification the high voltage wiring insulation is color coated orange E190353 Engine coolant reservoir cap See Engine Coolant Check page 218 A Engine oil filler cap See Engine Oil Check page 217 B Engine oil dipstick See Engine Oil Dipstick page 217 C Engine air filter cover See Changing the Engine Air Filter page 233 D Inverter system controller E Brake ...

Page 220: ...oil immediately Adding Engine Oil Note Do not remove the filler cap when the engine is running Note Do not add oil further than the MAX mark Oil levels above the MAX mark may cause engine damage E142732 Only use oils certified for gasoline engines by the American Petroleum Institute API An oil with this trademark symbol conforms to the current engine and emission system protection standards and fu...

Page 221: ...ightly Do not add coolant further than the MAX mark Engine Coolant and Inverter System Controller Coolant Your vehicle has two separate cooling systems One is for cooling the engine and one is for cooling the inverter system controller that is specific to the hybrid operating system The two systems operate similarly with the inverter system controller cooling system generally operating at a lower ...

Page 222: ...y change color from orange to pink or light red As long as the coolant is clear and uncontaminated this color change does not indicate the coolant has degraded nor does it require the coolant to be drained the system to be flushed or the coolant to be replaced Note It is very important to use prediluted coolant meeting the Ford specification in order to avoid plugging the small coolant passageways...

Page 223: ...g the Ford specification See Capacities and Specifications page 275 3 Close the inverter system controller coolant reservoir cap Whenever you add coolant check the coolant level in the inverter system controller coolant reservoir the next few times you drive the vehicle If necessary add enough prediluted coolant to bring the inverter system controller coolant level to the proper level Recycled Eng...

Page 224: ...ine damage When Fail Safe Mode Is Activated WARNINGS Fail safe mode is for use during emergencies only Operate your vehicle in fail safe mode only as long as necessary to bring your vehicle to rest in a safe location and seek immediate repairs When in fail safe mode your vehicle will have limited power will not be ableto maintainhigh speedoperation and may completely shut down without warning pote...

Page 225: ...pped with an electric power steering EPS system There is no fluid reservoir to check or fill WASHER FLUID CHECK WARNING If you operate your vehicle in temperatures below 40 F 5 C use washer fluid with antifreeze protection Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident Note The front and ...

Page 226: ... the low voltage battery with a Ford recommended replacement low voltage battery that matches the electrical requirements of the vehicle To ensure proper operation of the battery management system BMS do not allow a technician to connect any electrical device ground connection directly to the low voltage battery negative post A connection at the low voltage battery negative post can cause inaccura...

Page 227: ...ventually relearns the idle trim and fuel trim strategy Make sure that you dispose of old batteries in an environmentally friendly way Seek advice from your local authority about recycling old batteries CHECKING THE WIPER BLADES E142463 Run the tip of your fingers over the edge of the blade to check for roughness Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth...

Page 228: ... lever when the wipers have moved to the service position Changing the Front Wiper Blades 1 Pull the wiper blade and arm away from the glass E129990 1 1 2 2 Press the locking buttons together 3 Rotate and remove the wiper blade 4 Install in the reverse order Note Make sure that the wiper blade locks into place Changing the Rear Window Wiper Blade 1 Lift the wiper arm E130060 3 2 2 Slightly rotate ...

Page 229: ...dlamp bulb center from the ground and mark an 8 foot 2 4 meter horizontal reference line on the vertical wall or screen at this height 3 Turn on the low beam headlamps to illuminate the wall or screen and open the hood E142465 4 On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern If the top edge of the high int...

Page 230: ...e interior of the lens The thin mist eventually clears and exits through the vents during normal operation Clearing time may take as long as 48 hours under dry weather conditions Examples of acceptable condensation are Presence of thin mist no streaks drip marks or droplets Fine mist covers less than 50 of the lens Examples of unacceptable moisture usually caused by a lamp water leak are Water pud...

Page 231: ...placing the Low Beam Headlamp Bulb E162551 1 Remove the headlamp assembly 2 Remove service cap 3 Disconnect the electrical connector 4 Remove bulb from the headlamp assembly by turning it counterclockwise then pull it straight out Install the new bulbs in reverse order Replacing Side Marker Bulbs E162552 1 Remove the headlamp assembly 2 Remove service cap 3 Remove the bulb holder 4 Remove bulb fro...

Page 232: ...he bulb holder counterclockwise and remove it 6 Install the new bulb in reverse order ReplacingTail BrakeandDirection Indicator Bulbs E162555 1 Make sure the headlamp control is in the off position 2 Open the liftgate 3 Remove the trim panel cover E162556 4 Disconnect the electrical connector 5 Remove the wing nut 6 Gently pull the lamp assembly away from the vehicle 229 C MAX CCG Canada United St...

Page 233: ...he lighting control is in the off position 2 Open the liftgate 3 Remove the trim panel cover E162559 4 Remove the wing nut 5 Gently pull the lamp assembly away from the vehicle E162560 6 Disconnect the electrical connector 7 Remove the bulb holder 8 Gently press the bulb into the bulb holder turn the bulb counterclockwise and remove the bulb A Reverse lamp B Tail lamp 9 Install the new bulb in rev...

Page 234: ...of the vehicle in order to release the spring clips E162564 5 Gently pull the lamp assembly away from the vehicle 6 Remove the bulb holder 7 Remove the bulb BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below Headlamp bulbs must be marked with an authorized D O T for North America to ensure lamp performance light brightness and pattern and safe visibility The correct bulbs ...

Page 235: ... front H10 9145 Fog lamps 3157K Tail brake lamp T20 Turn lamp rear 921 Backup lamp W5W License plate lamp W5W High mount brake lamp LED Interior lamps To replace these lamps see your authorized dealer To replace all instrument panel lights see your authorized dealer 232 C MAX CCG Canada United States of America enUSA Second Printing Maintenance ...

Page 236: ...air cleaner assembly and other engine components Therefore we recommend that the air filter be serviced at a Ford dealer Note When changing the air filter element use only the air filter element listed See CapacitiesandSpecifications page 275 Note Change the air filter element at the proper interval Note Failure to use the correct air filter element may result in severe engine damage The customer ...

Page 237: ...t the air cleaner intake tube E from the air cleaner assembly A E162535 4 Remove the bolts from each side of the air cleaner assembly A as shown with arrows E162536 5 Lift the air cleaner assembly A from the mounting studs then rotate and pull it towards the front of the vehicle E162537 6 Loosen the 5 bolts from the air cleaner cover B 7 Remove the air cleaner cover B from the air cleaner assembly...

Page 238: ...nto the engine and make sure the assembly is aligned with the studs E162540 4 Install and tighten the bolts to each side of the air cleaner assembly A as shown with arrows E162541 5 Connect the PCV tube D to the air cleaner outlet tube C 6 Connect the air cleaner intake tube E to the air cleaner assembly A 235 C MAX CCG Canada United States of America enUSA Second Printing Maintenance ...

Page 239: ...utral pH shampoo we recommend Motorcraft Detail Wash Never use strong household detergents or soap for example dish washing or laundry liquid These products can discolor and spot painted surfaces Never wash your vehicle when is hot to the touch or during strong or direct sunlight Dry your vehicle with a chamois or soft terry cloth towel to eliminate water spotting Immediately remove fuel spillages...

Page 240: ...tain abrasives Follow the manufacturer s instructions to apply and remove the wax Apply a small amount of wax in a back and forth motion not in circles Do not allow wax to come in contact with any non body low gloss black colored trim The wax will discolor or stain the parts over time Roof racks Bumpers Grained door handles Side moldings Mirror housings Windshield cowl area Do not apply wax to gla...

Page 241: ... or other sharp objects to clean or remove decals from the inside of the heated rear window The vehicle warranty does not cover damage caused to the heated rear window grid lines CLEANING THE INTERIOR WARNINGS Do not use cleaning solvents bleach or dye on the vehicle s safety belts as these actions may weaken the belt webbing On vehicles equipped with seat mounted airbags do not use chemical solve...

Page 242: ... juice has been spilled on the instrument panel or on interior trim surfaces 1 Wipe up spilled liquid using a clean soft cloth as quickly as possible 2 Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially available leather cleaning product for automotive interiors Test any cleaner or stain remover on an inconspicuous area 3 Alternatively wipe the surface with a clean soft cloth and a...

Page 243: ...st and dirt could wear away the clear coat finish over a period time Note Do not use hydrofluoric acid based or high caustic based wheel cleaners steel wool fuels or strong household detergents Note If you intend parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner drive your vehicle for a few minutes before doing so This will reduce the risk of increased corr...

Page 244: ...y cause engine damage Start the engine every 15 days for a minimum of 15 minutes Run at fast idle with the climate controls set to defrost until the engine reaches normal operating temperature With your foot on the brake shift through all the gears while the engine is running We recommend that you change the engine oil before you use your vehicle again Fuel System Fill the fuel tank with high qual...

Page 245: ...st 25 ft 7 5 m every 15 days to lubricate working parts and prevent corrosion Removing Vehicle From Storage When your vehicle is ready to come out of storage do the following Wash your vehicle to remove any dirt or grease film build up on window surfaces Check windshield wipers for any deterioration Check under the hood for any foreign material that may have collected during storage such as mice o...

Page 246: ...r that will effectively seal most punctures caused by nails or similar objects This kit will provide a temporary seal allowing you to drive your vehicle up to 120 miles 200 kilometers at a maximum speed of 50 mph 80 km h E144618 Air compressor inside A Diverter knob B On and off button C Air pressure gauge D Sealant bottle and canister E Sealant filling clear tube F Sealant tube tire valve connect...

Page 247: ...s safely off the road and away from moving traffic Turn on the hazard lights Always set the parking brake to make sure the vehicle does not move unexpectedly Do not remove any foreign objects such as nails or screws from the tire When using the kit leave the engine running only if the vehicle is outdoors or in a well ventilated area so the compressor does not drain the vehicle s battery Do not all...

Page 248: ...ended tire pressure within 15 minutes stop and call roadside assistance Preparation Park the vehicle in a safe level and secure area away from moving traffic Turn the hazard lights on Apply the parking brake and turn the engine off Inspect the flat tire for visible damage Sealant compound contains latex To avoid any allergic reactions use the non latex gloves located in the accessory box on the un...

Page 249: ...tire Do not exceed 50 mph 80 km h 11 After 4 miles 6 kilometers stop and check the tire pressure See Second stage Checking tire pressure Note If you experience any unusual vibration ride disturbance or noise while driving reduce your speed until you can safely pull off to the side of the road to call for roadside assistance Note Do not proceed to the second stage of this operation Second Stage Che...

Page 250: ...id residue from the sealing compound should be disposed by your local Ford Motor Company dealership or tire dealer or in accordance with local waste disposal regulations Note After you use the sealing compound the maximum vehicle speed is 50 mph 80 km h and the maximum driving distance is 120 miles 200 kilometers Inspect the sealed tire immediately Note After you use the sealant an authorized Ford...

Page 251: ...y difficulties with the removal or installation of the sealant canister consult your Ford Motor Company authorized dealer for assistance E144629 Be sure to check the sealant compound s use by date regularly The use by date is on the lower right hand corner of the label located on the sealant canister bottle You should replace the sealant canister after four years Type 2 Note The temporary mobility...

Page 252: ...oss of vehicle control injury or death Note Do not use the kit if you have severely damaged a tire Only seal punctures located within the tire tread with the kit Do not attempt to repair punctures larger than inch 6 millimeters or damage to the tire s sidewall The tire may not completely seal Loss of air pressure may adversely affect tire performance For this reason Note Do not drive the vehicle a...

Page 253: ...ent of the vehicle as it may cause injury during a sudden stop or crash Always store the kit in its original location After sealant use an authorized Ford dealer must replace the tire pressure monitoring system sensor and valve stem on the wheel Operating the kit could cause an electrical disturbance in radio CD and DVD player operation E175978 When inflation only is required for a tire or other o...

Page 254: ...hten the connection securely E175979 4 Plug the power cable into the 12 volt power point in the vehicle 5 Remove the warning sticker found on the canister and place it on the top of the instrument panel or the center of the dash 6 Start the vehicle and leave the engine running so the compressor does not drain the vehicle s battery E175981 7 Turn dial A clockwise to the sealant position Switch the ...

Page 255: ... ride disturbance or noise while driving reduce your speed until you can safely pull off to the side of the road to call for roadside assistance Note Do not proceed to the second stage of this operation Second Stage Checking Tire Pressure WARNINGS If you are proceeding from the First stage Re inflating the tire with sealing compound and air section and have injected sealant in the tire and the pre...

Page 256: ... dealer You can dispose empty sealant bottles at home However return the liquid residue from the sealing compound to an authorized dealer or tire dealer for disposal or in accordance with local waste disposal regulations Note After you use the sealing compound the maximum vehicle speed is 50 mph 80 km h and the maximum driving distance is 120 mi 200 km Inspect the sealed tire immediately Check the...

Page 257: ...annel on the bottom of the housing casing E175990 5 Wrap the power cord around the housing and stow the accessory power plug into its storage area Note If you experience any difficulties when you remove or install the sealant canister contact your authorized Ford dealer for assistance Make sure you check the sealant compound s use by date regularly The use by date is on a label located on the seal...

Page 258: ...on Tire quality grades The U S Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course For example a tire graded 150 would wear 1 times...

Page 259: ...der the Federal Motor Vehicle Safety Standard No 139 Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law Glossary of Tire Terminology Tire label A label showing the original equipment tire sizes recommended inflation pressure and the maximum weight the vehicle can carry Tire Identification Number TIN A number on the sidewall of each t...

Page 260: ...bead area and the tread Tread area of the tire Area of the perimeter of the tire that contacts the road when mounted on the vehicle Rim The metal support wheel for a tire or a tire and tube assembly upon which the tire beads are seated Information Contained on the Tire Sidewall Both United States and Canada Federal regulations require tire manufacturers to place standardized information on the sid...

Page 261: ...n carry You may find this information in your owner s manual If not contact a local tire dealer Note You may not find this information on all tires because it is not required by federal law G H Indicates the tire s speed rating The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure The tires...

Page 262: ...es a recall I M S or M S Mud and Snow or AT All Terrain or AS All Season J Tire Ply Composition and Material Used Indicates the number of plies or the number of layers of rubber coated fabric in the tire tread and sidewall Tire manufacturers also must indicate the ply materials in the tire and the sidewall which include steel nylon polyester and others K Maximum Load Indicates the maximum load in ...

Page 263: ...pliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position or Tire Label which is located on the B Pillar or the edge of the driver s door The cold inflation pressure should never be set lower than the recommended pressure on the vehicle label The tire suppliers may have additional markin...

Page 264: ...orary tire size for your vehicle may be different from this example Tire Quality Grades do not apply to this type of tire A B C D E E142545 T type tires have some additional information beyond those of P type tires These differences are described below A T Indicates a type of tire designated by the Tire and Rim Association that is intended for temporary service on cars sport utilityvehicles miniva...

Page 265: ...ecommended by Ford Motor Company You are strongly urged to buy a reliable tire pressure gauge as automatic service station gauges may be inaccurate Ford recommends the use of a digital or dial type tire pressure gauge rather than a stick type tire pressure gauge Use the recommended cold inflation pressure for optimum tire performance and wear Under inflation or over inflation may cause uneven trea...

Page 266: ...weather temperature changes occur tire inflation pressures also change A 10 F 6 C temperature drop can cause a corresponding drop of 1 psi 7 kPa in inflation pressure Check your tire pressures frequently and adjust them to the proper pressure which can be found on the Safety Compliance Certification Label or Tire Label To check the pressure in your tire s 1 Make sure the tires are cool meaning the...

Page 267: ...ck the sidewalls to make sure there are no gouges cuts or bulges Inspecting Your Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones nails or glass that may be wedged in the tread grooves Check the tire and valve stems for holes cracks or cuts that may permit air leakage and repair or replace the tire and replace the valve...

Page 268: ...es can be damaged during off road use so inspection after off road use is also recommended Age WARNING Tires degrade over time depending on many factors such as weather storage conditions and conditions of use such as load speed inflation pressure the tires experience throughout their lives In general tires should be replaced after six years regardless of tread wear However heat caused by hot clim...

Page 269: ...mmended tire and wheel size WARNINGS may be found on either the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position or the Tire Label which is located on the B Pillar or edge of the driver s door If this information is not found on these labels then you should contact you...

Page 270: ...ms when the road tires are replaced on your vehicle The two front tires or two rear tires should generally be replaced as a pair Thetirepressuresensorsmounted in the wheels originally installed on your vehicle are not designed to be used in aftermarket wheels The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system If the tir...

Page 271: ...y or tire dealer to have the vehicle inspected Tire and Wheel Alignment A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or cause damage to your tires If your vehicle seems to pull to one side when you re driving the wheels may be out of alignment Have an authorized dealer check the wheel alignment periodically Wheel misalignment in the front o...

Page 272: ... the diagram E142547 Non directional tires E70415 Directional tires Sometimes irregular tire wear can be corrected by rotating the tires USING SNOW CHAINS WARNING Snow tires must be the same size load index speed rating as those originally provided by Ford Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle which could result in an increased risk ...

Page 273: ...ote that the TPMS is not a substitute for proper tire maintenance and it is the driver s responsibility to maintain correct tire pressure even if under inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly The TPMS malfunction indi...

Page 274: ...uminated your tires are under inflated and need to be inflated to the manufacturer s recommended tire pressure Even if the light turns on and a short time later turns off your tire pressure still needs to be checked When Your Temporary Spare Tire is Installed When one of your road tires needs to be replaced with the temporary spare the system will continue to identify an issue to remind you that t...

Page 275: ... but the light remains on contact your authorized dealer as soon as possible TPMS malfunction Repair the damaged road wheel and tire assembly and reinstall it on the vehicle to restore system function For a description on how the system functions see When your temporary spare tire is installed in this section Spare tire in use Flashing warning light If the tires are properly inflated and the spare...

Page 276: ...o the nearest location where air can be added to the tires Inflate all the tires to the recommended inflation pressure TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When a wheel is installed always remove any corrosion dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub brake drum or brake disc that contacts the wheel Make ...

Page 277: ...ilot bore A Inspect the wheel pilot bore and mounting surface prior to installation Remove any visible corrosion or loose particles 274 C MAX CCG Canada United States of America enUSA Second Printing Wheels and Tires ...

Page 278: ...nches Minimum 87 octane Required fuel 1 3 4 2 Firing order Coil on plug COP Ignition system 12 3 1 Compression ratio 0 051 in 0 002 in 1 3 mm 0 05 mm Spark plug gap 275 C MAX CCG Canada United States of America enUSA Second Printing Capacities and Specifications ...

Page 279: ...ese parts meet or exceed Ford Motor Company s specifications and are engineered for your vehicle Use of other parts may impact vehicle performance emissions and durability Your warranty may be void for any damage related to use of other parts If a Motorcraft oil filter is not available use an oil filter that meets industry performance specification SAE USCAR 36 For spark plug replacement contact a...

Page 280: ... type C Engine type D Check digit E Model year F Assembly plant G Production sequence number H VEHICLE CERTIFICATION LABEL E167469 The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located The Safety Compliance Certification Label shall be a...

Page 281: ...nce Certification Label The following table shows the transmission code along with the transmission description Code Description J Electronic continuously variable transmis sion HF35 eCVT 278 C MAX CCG Canada United States of America enUSA Second Printing Capacities and Specifications ...

Page 282: ...ake fluid 4 8 qt 4 5 L Automatic transmission fluid 1 Fill as required Windshield washer fluid 13 5 gal 51 1 L Fuel tank 14 gal 53 L Fuel tank Energi vehicles 1 63 lb 0 74 kg A C Refrigerant 5 2 fl oz 153 8 ml A C Refrigerant Compressor Oil 1 Approximate dry fill capacity Actual amount may vary during fluid changes Specifications Materials Specification Name WSS M2C947 A Motor oil Motorcraft SAE 0...

Page 283: ...raft Premium Windshield Wash Concentrate with Bitterant ZC 32 B2 WSS M14P19 A Windshield washer fluid Canada Motorcraft Premium Quality Windshield Washer Fluid CXC 37 A B D F WSH M17B19 A A C refrigerant U S Motorcraft R 134a Refrigerant YN 19 WSH M17B19 A A C refrigerant Canada Motorcraft R 134a Refrigerant CYN 16 R A C refrigerant compressor oil Motorcraft Electric A C Compressor Oil YN 32 ESB M...

Page 284: ...my performance standards of theInternationalLubricantStandardization and Approval Committee ILSAC Do not use supplemental engine oil additives because they are unnecessary andcouldleadtoenginedamagethatmay not be covered by your vehicle warranty Note Ford recommends using DOT 4 Low Viscosity LV High Performance Brake Fluid orequivalentmeetingWSS M6C65 A2 Use of any fluid other than the recommended...

Page 285: ...er adhesive labels into the CD player as the label may peel and cause the CD to become jammed You should use a permanent felt tip marker rather than adhesive labels on your homemade CDs Ballpoint pens may damage CDs Please contact an authorized dealer for further information Note Do not use any irregularly shaped discs or discs with a scratch protection film attached Always handle discs by their e...

Page 286: ...ere only one level deep all mp3 files play regardless of being in a specific folder In folder mode the system only plays the mp3 files in the current folder AUDIOUNIT VEHICLESWITH AM FM CD SYNC WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your pr...

Page 287: ...d hold a preset button until sound returns In CD mode select a track In phone mode enter a phone number F Clock Push to access clock settings You can also set the clock by pressing the MENU button and scrolling to Clock Settings G Function buttons Select different functions of the audio system depending on which mode you are in such as Radio mode or CD mode H Seek Press and release these buttons t...

Page 288: ...to a Bluetooth audio device press MENU and scroll to Select Source N RADIO Press this button to listen to the radio or change radio frequencies Press the function buttons below the radio screen to select different radio functions O AUDIOUNIT VEHICLESWITH PREMIUM AM FM CD WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extre...

Page 289: ...button to eject a CD C SEEK Press this button to go to the next station up or down the radio frequency band or the next or previous track on a CD D SOUND Press this button to adjust the sound settings for Bass Treble Balance and Fade E SOURCE Press this button to access different audio modes such as AM FM and A V Input F 286 C MAX CCG Canada United States of America enUSA Second Printing Audio Sys...

Page 290: ...he touchscreen Note The MyFord Touch system controls most of the audio features See Entertainment page 354 E143844 Power Press this button to switch the system off and on A SOURCE Press this button to access different audio modes such as AM FM and A V Input B Seek Reverse and Fast Forward In radio mode select a frequency band and press these buttons The system stops at the first station it finds i...

Page 291: ...an Select to store the six strongest local stations on the AM 2 and FM 2 frequency bands AST Select to have the system search by certain music categories such as Rock Pop or Country PTY Set Category Select to view additional broadcast data if available This feature defaults to off RBDS must be on for you to set a category RBDS RDS SIRIUS Select for a brief sampling of all available channels Scan S...

Page 292: ...udio Settings Automatically adjusts the volume to compensate for speed and wind noise You can set the system between 0 and 7 Spd Comp Vol Select to adjust settings for Treble Midrange Bass Fade or Balance Sound Select to optimize sound quality for the chosen seating position Occupancy Mode Select to view additional broadcast data if available This feature defaults to off RBDS must be on for you to...

Page 293: ... provide a better sound quality than analog broadcasts with free crystal clear audio and no static or distortion For more information and a guide to available stations and programming please visit www hdradio com When HD Radio is on and you tune to a station broadcasting HD Radio technology you may notice the HD Radio logo on your screen When this logo is available you may also see Title and Artis...

Page 294: ...on may mute due to weak signal strength Reception area If you are listening to HD1 the system switches back to the analog broadcast until the digital broadcast is available again However if you are listening to any of the possible HD2 HD7 multicast channels the station mutes and stays muted unless it is able to connect to the digital signal again When the system first receives a station aside from...

Page 295: ...roadcaster Text information does not match currently playing audio Fill out the station issue form at website listed below Data service issue by the radio broadcaster There is no text information shown for currently selected frequency No action required This is normal behavior Pressing Scan disables HD2 HD7 channel search HD2 HD7 stations not found when Scan is pressed http www ibiquity com automo...

Page 296: ...gramming including canceling moving or adding particular channels and its prices at any time with or without notice to you Ford Motor Company shall not be responsible for any such programming changes E142593 SIRIUS satellite radio is a subscription based satellite radio service that broadcasts a variety of music sports news weather traffic and entertainment programming Your factory installed SIRIU...

Page 297: ...does not include this channel Unsubscribed Channel The signal is blocked When you move into an open area the signal should return The signal is lost from the SIRIUS satellite or SIRIUS tower to your vehicle antenna No Signal No action required The process may take up to three minutes Update of channel programming in progress Updating Contact SIRIUS at 1 888 539 7474 to resolve subscription issues ...

Page 298: ...le music player designed for use with headphones Your audio extension cable must have male 1 8th inch 3 5 millimeter connectors at each end 1 Switch off the radio and portable music player Apply the parking brake and shift the transmission into park P for automatic transmission or first gear for manual transmission Switch the ignition off 2 Plug the extension cable from the portable music player i...

Page 299: ...ipped The media hub is located in the center console and has the following features C B A E142605 A V inputs A SD card slot B USB ports C 296 C MAX CCG Canada United States of America enUSA Second Printing Audio System ...

Page 300: ...contacts and music using voice commands Stream music from your connected phone Text message Use the advanced voice recognition system Charge your USB device if your device supports this These features are not available in all markets and may require activation Available AppLink enabled apps vary by market Make sure that you review your device s manual before using it with SYNC Support The SYNC sup...

Page 301: ...terfere with the operation of pedals seats compartments or safe driving abilities Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage See your device smanualforfurtherinformation Do not attempt to service or repair the system See an authorized dealer Privacy Information When a cellular phone is connected to SYNC the system creates a profile within y...

Page 302: ... allows you to keep your hands on the wheel and focus on what is in front of you Initiating a Voice Session E142599 Push the voice icon A tone sounds and Listening appears in the display Say any of the following If You Want To Say Stream audio from your phone Bluetooth audio Cancel the requested action Cancel Access the device connected to the auxiliary input jack Line in Access mobile application...

Page 303: ...ions the system asks when it is not sure of your request or when there are multiple possible responses to your request For example the system may ask Phone is that correct If turned off the system simply makes a best guess as to what you requested and may ask you to confirm settings The system When you say Makes a best guess from the command you may still occasionally be asked to confirm settings ...

Page 304: ...sayingacommand Any command spoken before this does not register with the system Speak naturally without long pauses between words At any time you can interrupt the system while it is speaking by pressing the voice icon USING SYNC WITH YOUR PHONE Hands free calling is one of the main features of SYNC While the system supports a variety of features many are dependent on your cellular phone s functio...

Page 305: ...rt up and downloading your phonebook Pairing Subsequent Phones Note Make sure to switch on the ignition and the radio Put the transmission in position P Note To scroll through the menus press the up and down arrows on your audio system 1 Press the phone button and then scroll to System Settings Press OK 2 Scroll to Bluetooth Devices Press OK 3 Scroll to Add Bluetooth Device Press OK 4 When Find SY...

Page 306: ...uested information appears in the display to view Press the phone button and say Call to call the contact DIAL 411 four one one 911 nine one one 700 seven hundred 800 eight hundred 900 nine hundred Pound Number 0 9 Asterisk Clear deletes all entered digits Delete deletes one digit Plus Star Note To exit dial mode press and hold the phone button or press MENU to go to the phone menu MENU Phone conn...

Page 307: ... a call on hold or joining calls Use the arrow buttons to scroll through the menu options 1 Press MENU during an active call 2 After selecting Active Call Menu press OK 3 Scroll to cycle through the following options You can When you select Mute the call Mute Call Switch a call from an active hands free environment to your cellular phone for a more private conversation Privacy Press OK when Privac...

Page 308: ...to call the selection Exit the current menu Return Accessing Features through the Phone Menu SYNC s phone menu allows you to redial a number access your call history and phonebook and sends text messages as well as access phone and system settings 1 Press the phone button to enter the phone menu 2 Scroll to cycle through You can When you select Redial the last number called if available Press OK t...

Page 309: ...es and automatically download your cellular phone among other features Phone Settings 1 Access the SYNC Services portal where you can request various types of information for example traffic reports and directions 3 SYNC Services Automatically place an emergency call to a 911 operator following a crash 4 911 Assist Create and receive a diagnostic report card on your vehicle 3 Vehicle Health Report...

Page 310: ...es Note Forwarding a text message is a speed dependent feature and is only available when your vehicle is traveling at 3 mph 5 km h or less Note You can only have one recipient per text message Text messaging is a phone dependent feature If your phone is compatible SYNC allows you to receive send download and delete text messages 1 Press the phone button 2 Scroll to Text Message and then press OK ...

Page 311: ... I love you Too funny Can t wait to see you I m stuck in traffic Accessing Your Phone Settings These are phone dependent features Your phone settings allow you to access and adjust features such as your ring tone text message notification modify your phonebook and set up automatic download 1 Press the phone button 2 Scroll to Phone Settings and then press OK 3 Scroll to select from the following o...

Page 312: ...n when Confirm Download appears Automatically download your phone book each time your phone connects to SYNC Auto Download Press OK to select When Auto Download On appears press OK to have your phonebook automatically down loaded each time Select Off if you do not want to download your phonebook every time your phone connects to SYNC Your phonebook call history and text messages can only be access...

Page 313: ...th the primary phone at every ignition cycle When you select a phone as a primary phone it appears first in the list and the system marks it with an asterisk Turn the Bluetooth feature on and off Set Bluetooth Press OK and scroll to toggle between On and Off Make a selection and then press OK Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features Delete a p...

Page 314: ...ired selection appears in the display If you change the language setting the display indicates that the system is updating When complete SYNC takes you back to the Advanced menu Return to the factory default settings This selection does not erase your indexed information phonebook call history text messages and paired devices Factory Defaults 1 Press OK to select and then press OK again when Resto...

Page 315: ...ial for help which could delay response time potentially increasing the risk of serious injury or death after a crash WARNINGS Do not wait for 911 Assist to make an emergency call if you can do it yourself Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash If you do not hear 911 Assist within five seconds of the...

Page 316: ...a voice reminder at phone connection To make sure that 911 Assist works properly SYNC must be powered and working properly at the time of the incident and throughout feature activation and use The 911 Assist feature must be set on before the incident You must pair and connect a Bluetooth enabled and compatible cell phone to SYNC AconnectedBluetooth enabledphone must have the ability to make and ma...

Page 317: ...on Vehicle Health Report WARNING Always follow scheduled maintenance instructions regularly inspect your vehicle and seek repair for any damage or problem you suspect Vehicle Health Report supplements but cannot replace normal maintenance and vehicle inspection Vehicle Health Report only monitors certain systems electronically monitored by your vehicle and will not monitor or report the status of ...

Page 318: ...ing the phone button 1 Press the phone button to enter phone menu 2 Scroll to select Vehicle Health and then press OK 3 Scroll to select from the following options Vehicle Health Report options Automatic Reports Press OK to and select On or Off Select On to have SYNC automatically prompt you to run a health report at certain mileage intervals User Preferences Press OK to select and enter the menu ...

Page 319: ...r cellular phone is not blocking caller ID before using SYNC Services Note The driver is ultimately responsible for the safe operation of the vehicle and therefore must evaluate whether it is safe to follow the suggested directions Any navigation features provided are only an aid Make your driving decisions based on your observations of local conditions and existing traffic regulations Do not foll...

Page 320: ...you can say Operator at any time within a Directions or Business search to speak with a live operator The system may prompt you to speak with an operator when it has difficulty matching your voice request The live operator can assist you by searching for businesses by name or by category residential addresses by street address or by name or specific street intersections Operator Assist is a featur...

Page 321: ...e You must pair and connect your smartphone to SYNC to access AppLink Note iPhone users need to connect the phone to the USB port in order to start the application We recommend you lock your iPhone after starting an application Note The AppLink feature is not available if your vehicle is equipped with the MyFord Touch or MyLincoln Touch system Note Depending on your display type you can access App...

Page 322: ...ou can access and play music from your digital music player over your vehicle s speaker system using the system s media menu or voice commands You can also sort and play your music by specific categories such as artist and album Note The system is capable of indexing up to 6 000 songs SYNC is capable of hosting nearly any digital media player including iPod Zune Plays from device players and most ...

Page 323: ...e following USB Autoplay off Autoplay on Connections Pause Play Play album name 1 2 Play all Play artist name 1 2 Play genre name 1 2 Play next folder 3 Play next track USB Play playlist name 1 2 Play previous folder 3 Play previous track Play song name 1 2 Play track name 1 2 Refine album name 1 2 Refine artist name 1 2 Refine song name 1 2 Refine track name 1 2 Repeat off Repeat on Search album ...

Page 324: ...les a playlist and then plays music similar to what is currently playing from the USB port using indexed metadata information Similar music The system searches for specific artist track or album information from the music indexed through the USB port Search or Play artist track or album This allows you to make your previous command more specific For example if you asked to search and play all musi...

Page 325: ...s a phone dependent feature that allows you to stream music playing on your Bluetooth enabled phone If supported by your device you can press SEEK to play the previous or next track SYNC Line In Press OK to select and play music from your portable music player over your vehicle s speakers 2 Choose to shuffle or repeat your music and select your Autoplay settings Once you turn these selections on t...

Page 326: ...xing times can vary from device to device and with regard to the number of songs the system needs to process Accessing Your Play Menu This menu allows you to select and play your media by artist album genre playlist track similar music or even to explore what is on your USB device Note If your digital media player has a power switch make sure you switch it on before plugging it in 1 Press AUX and ...

Page 327: ...ch as ASX M3U WPL or MTP The system lists your playlists alphabetic ally in flat file mode If there are more than 255 the system categorizes them alphabetically Playlists 1 Press OK to select 2 Scroll to select the desired playlist Press OK Search for and play a specific indexed track SYNC lists your tracks alphabetically in flat file mode If there are more than 255 the system categorizes them alp...

Page 328: ...m Settings Press OK 3 Scroll to Bluetooth Devices Press OK You can When you select Pair more devices to the system Add Bluetooth Device 1 Press OK to select and press OK again when FindSYNC appears in the display 2 Follow the directions in your phone s manual to put your phone into discovery mode A six digit PIN appears in the display 3 When prompted on your phone s six digit display enter the PIN...

Page 329: ... Press OK when the desired selection appears in the display SYNC takes you back to the Advanced menu Choose from English Français or Español The displays and prompts are in the selected language Languages 1 Press OK to select and then scroll through the languages 2 Press OK when the desired selection appears in the display 3 If you change the language setting the display indicates that the system ...

Page 330: ...ca for more information Phone issues Possible solution s Possible cause s Issue Reviewyourphone smanual about audio adjustments The audio control settings on your phone may be affecting SYNC perform ance There is excessive back ground noise during a phone call Try turning off the device resetting the device removing the device s battery then trying again This may be a possible phone malfunction Du...

Page 331: ...e during the phonebook download Go to the website to review your phone s compatibility This is a phone dependent feature I am having trouble connecting my phone to SYNC Try turning off the device resetting the device or removing the device s battery then trying again This may be a possible phone malfunction Try deleting your device from SYNC deleting SYNC from your device and trying again Check th...

Page 332: ...an auto install program or active security settings Make sure you are not leaving the device in your vehicle during very hot or cold temperatures This is a device limitation SYNC does not recognize my device when I turn on the car Reviewthedevicecompatib ility chart on the SYNC website to confirm your phone supports the Bluetooth audio streaming function This is a phone dependent feature The devic...

Page 333: ...ther dealer and logging out Log back in change it back to your preferred dealer and retrieve the report The preferred dealer information did not load correctly I am unable to retrieve the report on the website or I receive a system error Update your cellular number in your account on the website This could be due to your phone s compatibility Bad signal strength I am unable to submit a report Make...

Page 334: ...After pressing the voice icon wait until after the tone sounds and Listening appears before saying a command Any command spoken before this does not register with the system Review the media voice commands at the beginning of the media section You may be using the wrong voice commands You may be saying the name differently than the way you saved it SYNC does not understand the name of a song or ar...

Page 335: ...u save a contact as Joe Wilson say Call Joe Wilson The system may not be reading the name the same way you are saying it Contacts in your phonebook may be very short and similar or they may contain special characters Using the SYNC phone menu open the phonebook and scroll to the name SYNC is having trouble understanding SYNC will read the name to you giving you some idea of the pronunciation SYNC ...

Page 336: ... AppLink enabled apps are not installed and running on your mobile device My phone is connected but I still cannot find any apps require you to register or login on the app on the phone before using them with AppLink Also some may have a Ford SYNC setting so check the app s settings menu on the phone Closing and restarting apps may help SYNC find the application if you cannot discover it inside th...

Page 337: ...hould then appear in SYNC s Mobile App s Menu Reset the Bluetooth on your phone by turning it off and then turning Bluetooth back on If you are in your vehicle SYNC should be able to automatically re connect to your phone if you press the Phone button There is a bluetooth bug on some order versions of the Android OS that may cause apps that were found on your previous vehicle drive to not be found...

Page 338: ...the side of the device The bluetooth volume on the phone may be low I have an Android phone I found and started my media app on SYNC but there is no sound or the sound is very low Force close or uninstall the apps you do not want SYNC to find If the app has a Ford SYNC setting disable that setting in the app s settings menu on the phone Some Android devices have a limited number of bluetooth ports...

Page 339: ...ainst the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving A B H C D G E F E161890 Phone A Navigation or Information if your vehicle is not equipped with Navigation B Climate C Settings D EV Information E Home F Information G Entert...

Page 340: ...avorites Previous Destinations Point of Interest Emergency Street Address Intersection City Center Map Edit Route Cancel Route CLIMATE Press to select any of the following Driver Settings Recirculated Air Auto Dual Passenger Settings A C Defrost E142607 SETTINGS Press to select any of the following Clock Display Sound Vehicle Settings Help E161716 EV Information Press to access features specific t...

Page 341: ...olume Your vehicle may not have all of these sound options Using the Touchscreen Make sure your hands are clean and dry Press firmly on the center of a control graphic or menu item Keep metal objects or other conductive material away from the surface of the touchscreen Cleaning the Touchscreen Display Use a clean soft cloth such as one used for cleaning glasses If dirt or fingerprints are still vi...

Page 342: ...or your safety some SYNC functions are speed dependent Their use is limited to when your vehicle is traveling at speeds under 3 mph 5 km h Make sure that you review your device s manual before using it with SYNC Speed restricted Features Some features of this system may be too difficult to use while your vehicle is moving so they are restricted from use unless your vehicle is stationary Screens cr...

Page 343: ...dia content The system also records a short development log of approximately 10 minutes of all recent system activity The log profile and other system data may be used to improve the system and help diagnose any problems that may occur The cellular profile media device index and development log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when the...

Page 344: ...e mode you can accept or reject an incoming call If your vehicle is equipped with Navigation you can view the current route or activate a route In Efficiency Leaves mode you can learn how your vehicle informs you of your driving efficiency Press OK to exit the menu E130248 Use the OK and arrow buttons on the right side of your steering wheel to scroll through the available modes The selection menu...

Page 345: ...ing voice commands words and icons may appear in the lower left status bar indicating the status of the voice session such as Listening Success Failed Paused or Try Again HowtoUseVoiceCommandswithYour System E142599 Press the voice icon After the tone speak your command clearly These commands can be said at any time during a voice session Cancel Exit Go back List of commands Main menu Next page Pr...

Page 346: ...slot This command is only available when you have an active SIRIUS satellite radio subscription Voice Settings Voice settings allow you to customize the level of system interaction help and feedback The system defaults to standard interaction that uses candidate lists and confirmation prompts as these provide the highest level of guidance and feedback Interaction Mode Novice mode provides detailed...

Page 347: ...ettings using voice commands Media candidate lists off Media candidate lists on Phone candidate lists off Phone candidate lists on Help Using Voice Commands with the Touchscreen Options Your voice system has a dual mode feature which allows you to switch between using voice commands and making on screen selections This is available only when the system displays a list of candidates generated durin...

Page 348: ...isplay off and on It appears at the top center of the touchscreen next to the time and date The system automatically saves any updates you make to the settings Display You can adjust the touchscreen display through the touchscreen or by pressing the voice button on your steering wheel controls and when prompted say Display settings E142607 Press the Settings icon Display to access and make adjustm...

Page 349: ...itions display Compatible file formats are as follows jpg gif png bmp Each file must be 1 5 MB or less Recommendeddimensions 800x384 Sound E142607 Press the Settings icon Sound then select from the following Sound settings Bass Midrange Treble Set Balance and Fade DSP Occupancy Mode Speed Compensated Volume Your vehicle may not have this sound setting Vehicle E142607 Press the Settings icon Vehicl...

Page 350: ...et the PIN enter 3681 and the system unlocks Charge Point Light Ring E142607 Press the Settings icon Vehicle Charge Point Light Ring then select from the following Charge point light ring Illuminates when plugging in opening doors pressing the unlock button on your remote and while charging On Does not illuminate Off Cord Acknowledgement Illuminates when plugging in Limited Charge Status Illuminat...

Page 351: ...ications or view the current software licenses Install Applications Select to restore factory defaults This erases all personal settings and personal data Master Reset Voice Control E142607 Press the Settings icon Settings VoiceControl then select from the following Voice control Standard interaction mode provides more detailed inter action and guidance Advanced mode has less audible interaction a...

Page 352: ...ect add or delete a device You can also set a device as your favorite so that the system automatically attempts to connect to that device at every ignition cycle Bluetooth Devices When this feature is on the system automatically indexes media on your connected Bluetooth device Index Bluetooth Audio Devices This allows you to view the version level of the Gracenote Database Gracenote Database Info ...

Page 353: ...allotment is for the route Route Preferences Have the system avoid freeways Have the system avoid tollroads Have the system avoid ferries or car trains Have the system use HOV high occupancy vehicle lanes Have the system use guidance prompts Navigation Preferences Have the system automatically fill in State Province information Have the system avoid traffic problems automatically Traffic Preferenc...

Page 354: ...Assist Select the type of notification for phone calls ring tone beep text to speech or have it be silent Phone Ringer Select the type of notification for text messages alert tone beep text to speech or have it be silent Text Message Notification If compatible with your phone you can adjust your internet data connection Select to make your connection profile with the personal area network or to tu...

Page 355: ...ctivity purposes Wi Fi Settings Choose a Wireless Network allows you to use a previ ously stored wireless network You can categorize by alphabetical listing priority and signal strength You can also choose to search for a network connect to a network disconnect from a network receive more information prioritize a network or delete a network Gateway Access Point Mode makes SYNC an access point for ...

Page 356: ...tered trademark of the Bluetooth SIG Bluetooth Settings Choose your connection methods and change them as needed You can select to Change Order and have the system either always attempt to connect using a USB mobile broadband or using Wi Fi Prioritize Connection Methods E142626 The Wi Fi CERTIFIED Logo is a certification mark of the Wi Fi Alliance Help E142607 Press the Settings icon Help then sel...

Page 357: ...sired contacts The numbers then appear as options on this screen for the ICE 1 and ICE 2 buttons The ICE contacts you select appear at the end of the 911 Assist call process View categorized lists of voice commands Voice Command List To access Help using the voice commands press the voice button then after the tone say Help The system provides allowable voice commands for the current mode ENTERTAI...

Page 358: ...ts that are stored on your USB device E142599 Press the voice icon on the steering wheel When prompted you can say BROWSE within devices Browse Browse league games Browse Sirius category channels Browse SD card Browse Sirius channel guide BROWSE within devices Browse USB Help If you only say Browse you can then say any commands in the following chart This command is only usable if you have an acti...

Page 359: ...es This command is only usable if you have an active subscription to SIRIUS satellite radio The commands that have around the word means that the word is optional For example if you say Play Metallica this is the same as the voice command Play artist name AM FM Radio E142611 Touch the AM or FM tab to listen to the radio To change between AM and FM presets just touch the AM or FM tab Memory Presets...

Page 360: ...o download See HD Radio information later in this chapter Direct Tune Touch this button to manually enter the desired station number Touch Enter when you are done HD Radio Information If Available Note HD Radio broadcasts are not available in all markets HD Radio technology is the digital evolution of analog AM FM radio Your system has a special receiver that allows it to receive digital broadcast...

Page 361: ... music player the tags appear to you as a reminder The system allows you to tag up to approximately 100 songs For a list of devices that support tagging see www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca When HD Radio broadcasts are active you can access the following functions Scan allows you to hear a brief sampling of all available stations This feature still works when HD Radio rec...

Page 362: ...ity you may hear a slight sound change when the station changes from analog to digital Blending is the shift from analog to digital sound or digital back to analog sound Station blending In order to provide the best possible experience use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology Independent entities own and operate each...

Page 363: ... for currently selected frequency No action required This is normal behavior Pressing Scan disables HD2 HD7 channel search HD2 HD7 stations not found when Scan is pressed http www ibiquity com automotive report_radio_station_experiences HD Radio Technology is under license iBiquity Digital Corp U S and foreign patents manufacture HD Radio and the HD and HD Radio logos are proprietary trademarks of...

Page 364: ...said Tune see the following Tune chart TUNE 530 1710 87 9 107 9 87 9 107 9 HD AM AM 530 1710 AM autoset AM autoset preset AM preset FM FM 87 9 107 9 FM 87 9 107 9 HD FM autoset FM autoset preset FM preset FM 1 FM 1 preset FM 2 FM 2 preset HD Preset Help If available SIRIUS Satellite Radio If Activated E142611 Press the lower left hand corner of the touchscreen and then select the SIRIUS tab 361 C ...

Page 365: ...Processing Occupancy Mode Speed Compensated Volume Note Your vehicle may not have all of these sound settings Set Category for Seek Scan This allows you to select a category of music you would like to search for You can then choose to either seek or scan for the stations playing that category Parental Lockout This allows you to lock and unlock channels change or reset your PIN or unlock all channe...

Page 366: ... canceling moving or adding particular channels and its prices at any time with or without notice to you Ford Motor Company shall not be responsible for any such programming changes E142593 SIRIUS satellite radio is a subscription based satellite radio service that broadcasts a variety of music sports news weather traffic and entertainment programming Your factory installed SIRIUS satellite radio ...

Page 367: ...s Action Cause Radio display No action required This message should disappear shortly Radio requires more than two seconds to produce audio for the selected channel Acquiring If this message does not clear shortly or with an igni tion key cycle your receiver may have a fault See an authorized dealer for service There is an internal module or system failure present Sat Fault SIRIUS System Failure T...

Page 368: ...r your vehicle Subscription Updated SIRIUS Satellite Radio Voice Commands E142599 If you are listening to SIRIUS satellite radio press the voice button on the steering wheel controls When prompted say any of the following commands If you are not listening to SIRIUS satellite radio press the voice button and after the tone say SIRIUS then any of the following commands SIRIUS Channel name Preset SAT...

Page 369: ...Scan Touch this button to hear a brief sampling of all available tracks More Info Touch this button to see disc information Options Sound Settings Touch this button to adjust settings for Bass Midrange Treble Balance and Fade DSP Digital Signal Processing Occupancy Mode Speed Compensated Volume Note Your vehicle may not have all of these sound settings Compression Touch this button to switch the c...

Page 370: ... to pull the card to remove it as this could cause damage Note The navigation system also uses this card slot See Navigation page 401 E142619 The SD card slot is located either in the center console or behind a small access door in the instrument panel To access and play music from your device press the lower left hand corner of the touchscreen and then select SD Card from the list on the left han...

Page 371: ...r album Shuffle Touch this button to play music on the selected album or folder in random order Similar Music This feature allows you to choose music similar to what is currently playing More Info Touch this button to see disc information such as current track artist name album and genre Options Touch this button to view and adjust various media settings Sound Settings allows you to adjust setting...

Page 372: ...stening to a USB device or an SD card press the voice button on the steering wheel controls When prompted say any of the following commands If you are not listening to a USB device or an SD card press the voice button and after the tone say USB or SD card then any of the following commands USB or SD CARD Browse Next Pause Play Play album name Play all USB or SD CARD Play artist name Play audiobook...

Page 373: ... name Author name Composer name Folder name Genre name Playlist name Podcast name TV show name Video name Video playlist name Video podcast name Help This command is only available in USB mode and is device dependent SupportedMediaPlayers Formats and Metadata Information SYNC is capable of hosting nearly any digital media player including iPod Zune plays from device players and most USB drives Sup...

Page 374: ...t you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend WARNINGS against the use of any handheld device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while drivin...

Page 375: ...s the lower left hand corner on the touchscreen Select the A V In tab You should hear audio from your portable music player although it may be low 7 Adjust the sound on your portable music player until it reaches the level of the FM station or CD by switching back and forth between the controls In order to playback video from your iPod or iPhone you must have a special combination USB RCA composit...

Page 376: ...mum most cellular phones with Bluetooth wireless technology support the following functions Answering an incoming call Ending a call Using privacy mode Dialing a number Redialing Call waiting notification Caller ID Other features such as text messaging usingBluetoothandautomaticphonebook download are phone dependent features To check your phone s compatibility see your phone s user manual and visi...

Page 377: ...n Skip the next step 4 When prompted on your phone s display confirm that the PIN provided by SYNC matches the PIN displayed on your cellular phone 5 The display indicates when the pairing is successful SYNC may prompt you with more phone options For more information on your phone s capability see your phone s manual and visit the website Pairing Subsequent Phones Note Put the transmission in park...

Page 378: ...rts this feature press Phone Settings ManagePhonebook Download photos from Phonebook On History After you connect your Bluetooth enabled phone to SYNC you can access any previously dialed received or missed calls You can also choose to save these to your Favorites or to Quick Dial Note This is a phone dependent feature If your phone does not support downloading call history using Bluetooth SYNC ke...

Page 379: ...n a few minutes I just left I ll be there soon Can you give me a call I m on my way I m running a few minutes late Text message options I m ahead of schedule so I ll be there early I m outside I ll call you when I get there OK Yes No Thanks Stuck in traffic Call me later LOL Receiving a Text Message Note If you select View and your vehicle is traveling over 3 mph 5 km h the system offers to read t...

Page 380: ...n profile with the personal area network or to switch off your connection You can also choose to adjust your settings or have the system always connect never connect when roaming or query on connect Press for more information Manage Phonebook Touch this button to access features such as automatic phonebook download re download your phonebook add contacts from your phone as well as delete or upload...

Page 381: ...ditional commands MESSAGES Call Forward text messages Listen to text message Listen to text messages Reply to text messages Help ELECTRIC VEHICLE INFORMATION E161716 Your system has special electric vehicle screens which display power flow and charge settings To access these screens press the EV Info button E169382 A B Settings A Power B 378 C MAX CCG Canada United States of America enUSA Second P...

Page 382: ...he charging plug GOTime Setting GO Times allows you to control charging schedules and cabin conditioning settings so your vehicle is ready to drive when you are By setting a GO Time your vehicle can use your value charge settings to minimize your electricity costs but still prioritize getting a full charge before your GO Time A calendar view allows you to program two GO Times per day for each day ...

Page 383: ...Your vehicle automatically schedules charging and cabin conditioning to finish by this time Temperature This is the chosen cabin conditioning setting for this GO Time Skip This cancels the cabin conditioning for the present GO Time Once you touch Skip the GO Time and Temperature grey out and the LED illuminates on the Skip button Touch the button again to turn on the cabin conditioning This featur...

Page 384: ... and high voltage battery at a moderate temperature Note This charging time is only an estimate It is normal for your actual charge duration to be longer Note Some charging stations use lower voltage 208V which result in longer charge times 120V is the estimated maximum charging time from the present high voltage battery level to full charge 100 This represents the longest amount of time you shoul...

Page 385: ...scheduled for further charging Charge Fault This alerts you that a fault is present and is preventing the high voltage battery from charging Inspect the charge plug connection charge cord and charging station Start This is the scheduled start time of charging At Plug In When the vehicle is in ChargeNowmode andunplugged the message At Plug In appears indicating the vehicle immediately starts chargi...

Page 386: ...ge the times so GO Time 1 occurs before GO Time 2 GO Time and Cabin Conditioning This screen allows you to enter or change the GO Time and cabin conditioning temperature Time and These change the hours and minutes of your GO Time The minutes change in increments of five You can also change the settings for AM and PM by touching those buttons Cabin Conditioning and These change the setting for your...

Page 387: ...internet or smartphone application You can program up to nine unique charge profiles Default Value Charge Profile Weekday and Weekend Touch the Edit button to set the off peak charge times Set the Weekday times and Weekend time by touching the Weekday and Weekend buttons then touch Save The system does not store your settings until you make selections for both Weekday and Weekend If you touch the ...

Page 388: ... the battery C Plug Energi only appears when you plug your vehicle into the wall When charging the high voltage battery from the wall you can see flow from the plug to the battery on the screen D Other 2 includes all power usage from the low voltage accessories such as the climate control fan headlights and heated seats The higher the power usage is from these accessories the larger the circle aro...

Page 389: ...rical system or if the high voltage electrical system is providing power to control or start the engine K Engine power represents the gasoline engine It illuminates only when the gasoline engine is on The higher the engine power is the larger the circle around this node L Engine to wheels flow shows the direction of the power flow between the engine and the wheels M Drive power represents the powe...

Page 390: ...ut of low gear to return to electric mode Low Gear The engine is on to charge the high voltage battery The vehicle returns to electric mode once the battery is charged Battery Charging The engine is on to maintain engine oil quality The vehicle returns to electric mode when engine oil maintenance is complete Oil Maintenance Energi Only The engine is on due to high or low high voltage battery tempe...

Page 391: ...yFord Mobile account To remove the vehicle from the account thereby removing GPS mapping ability a Master Reset can be performed in the vehicle See Settings page 344 Prior to transferring ownership of a vehicle owners may choose to execute a Master Reset or Factory Reset completed via the MyFord Mobile website Either method will remove the vehicle from all MyFord Mobile accounts It is recommended ...

Page 392: ...ng caller ID before using SYNC Services Note The driver is ultimately responsible for the safe operation of the vehicle and therefore must evaluate whether it is safe to follow the suggested directions Any navigation features provided are only an aid Make your driving decisions based on your observations of local conditions and existing traffic regulations Do not follow the route suggestions if do...

Page 393: ... Services using your phone 2 Once connected follow the voice prompts to request your desired Service such as Traffic or Directions You can also say What are my choices to receive a list of available services from which to choose 3 Say Services to return to the Services main menu or for help say Help Receiving Turn by Turn Directions 1 When connected to SYNC Services say Directions or Business sear...

Page 394: ...SYNC Services main menu SYNC Services quick tips You can personalize your Services feature to provide quicker access to your most used or favorite information You can save address points such as work or home You can also save favorite information like sports teams such as Detroit Lions or a news category You can learn more about personalization by logging onto www SYNCMyRide com Personalizing Pres...

Page 395: ...en you subscribe to Sirius Travel Link it can help you locate the best gas prices find movie listings get current traffic alerts view the current weather map get accurate ski conditions and see scores to current sports games E142608 If your vehicle is equipped with Navigation touch the I Information button to access these features If your vehicle is not equipped with Navigation touch the corner of...

Page 396: ... in the following chart Sports related commands Baseball College basketball College football Golf MLS Sports related commands My teams NBA NFL NHL WNBA Help Additional sports related voice commands Baseball headlines Baseball schedule Baseball scores College basketball headlines College basketball schedule College basketball scores College football headlines College football schedule College footb...

Page 397: ...le is not equipped with Navigation touch the corner of the touchscreen with the green tab Press Calendar You can view the current calendar by day week or month 911 Assist If Equipped WARNINGS Unless the 911 Assist setting is set on before a crash the system will not dial for help which could delay response time potentially increasing the risk of serious injury or death after a crash Do not wait fo...

Page 398: ...ation button to access these features If your vehicle is not equipped with Navigation touch the corner of the touchscreen with the green tab Touch Apps 911 Assist then select On E142607 You can also access 911 Assist by Pressing the Settings icon Settings Phone 911 Assist or Pressing the Settings icon Help 911 Assist To make sure that 911 Assist works properly SYNC must be powered and working prop...

Page 399: ...out your vehicle or crash to assist 911 operators to provide the most appropriate emergency services If you do not want to disclose this information do not turn the feature on Vehicle Health Report If Equipped United States Only WARNING Always follow scheduled maintenance instructions regularly inspect your vehicle and seek repair for any damage or problem you suspect Vehicle Health Report supplem...

Page 400: ...rivacy Notice When you create a Vehicle Health Report Ford Motor Company may collect your cellular phone number to process your report request and diagnostic information about your vehicle Certain versions or updates to Vehicle Health Report may also collect more vehicle information Ford may use your vehicle information it collects for any purpose If you do not want to disclose your cellular phone...

Page 401: ...rflow modes except MAX A C and MAX defrost to reduce fog potential E MAX A C Touch to cool your vehicle with recirculated air Touch again for normal A C operation MAX A C distributes air through instrument panel vents and may help reduce odors from entering your vehicle MAX A C is more economical and efficient than normal A C mode F A C Touch to turn the air conditioning on or off Use A C with rec...

Page 402: ...butes air through the demister vents floor vents and rear seat floor vents Defrost Touch to clear the windshield of fog and thin ice Touch again to return to the previous airflow selection When on defrost provides outside air to reduce window fogging and distributes air through the windshield defroster vents and demister vents J Driver settings Touch or adjust the temperature K Climate Control Voi...

Page 403: ...perature decrease Floor windshield panel on Temperature high MAX A C off Temperature increase MAX A C on Temperature low Max defrost off Windshield floor on Max defrost on Windshield panel on Max fan Help Min fan If you say Temperature you can then say any of the commands in the following chart TEMPERATURE 15 5 29 5 degrees 60 85 degrees High Low Help 400 C MAX CCG Canada United States of America ...

Page 404: ...the necessary information into the highlighted text fields in any order For address destination entry the Go button appears once you enter all the necessary information Pressing the Go button makes the address location appear on the map If you choosePreviousDestination thelast 20 destinations you have selected appear 2 Select Set as Dest to make this your destination You can also choose to set thi...

Page 405: ...e it detects when the vehicle is moving Point of Interest POI Categories Main categories Food Drink Dining Travel Transportation Financial Emergency Community Health Medicine Automotive Shopping Main categories Entertainment Arts Recreation Sports Government Domestic Services Subcategories Restaurant Golf Parking Home Garden Personal Care Services Auto Dealership Govt Office Public Transit Educati...

Page 406: ... off the rings in the Settings menu Press the Settings icon Navigation Map Preferences You can turn the charge point POIs on and off Touch the map use the buttons at the bottom of the screen and then select the POI icon The icons only appear at a map scale of 5 miles 8 kilometers and lower cityseekr Note cityseekr point of interest POI information is limited to approximately 912 cities 881 in the ...

Page 407: ...nd website address For hotels cityseekr can provide information such as star rating price category review check in and checkout times hotel service icons and website address Setting Your Navigation Preferences Select settings for the system to take into account when planning your route E142607 Press the Settings icon Settings Navigation Map Preferences Breadcrumbs Display your vehicle s previously...

Page 408: ... system to handle traffic problems along your route Automatic Have the system reroute you to avoid traffic incidents that develop and impact the current route The system does not provide a traffic alert notification Manual Have the system always provide a traffic alert notification for traffic incidents along the planned route You have a choice to accept or ignore the notification before making th...

Page 409: ...d the map can be rotated 180 degrees by touching the map twice and then dragging your finger along the shaded bar with arrows at the bottom of the map View switches between full map street list and exit view in route guidance Menu displays a pop up box that allows direct access to navigation settings View Edit Route SIRIUS Travel Link Guidance Mute and Cancel Route E174017 Press the speaker button...

Page 410: ...POI Point Of Interest icons indicate locations of any point of interest categories you choose to display on the map You can choose to display three point of interest categories on the map at one time E142651 Starting point indicates the starting point of a planned route E142652 Waypoint indicates the location of a waypoint on the map The number inside the circle is different for each waypoint and ...

Page 411: ...dealership by calling 1 866 4NAVTEQ 1 866 462 8837 in Mexico call 01 800 557 5539 or going to www navigation com sync You need to specify the make and model of your vehicle to determine if there is an update available Navigation Voice Commands E142599 When in navigation mode press the voice button on the steering wheel controls After the tone say any of the following commands Navigation system voi...

Page 412: ...egory Nearest POI Play nametags DESTINATION POI category Previous destination Street address Help NAVIGATION Destination Zoom city Zoom country Zoom minimum Zoom maximum Zoom province Zoom state Zoom street Zoom to distance Help If you say Destination you can then say any command in the Destination chart One shot Destination Street Address When you say either Navigation destination street address ...

Page 413: ...then trying again This may be a possible phone malfunction During a call I can hear the other person but they cannot hear me Go to the website to review your phone s compatibility This is a phone dependent feature SYNC is not able to down load my phonebook Try turning off the device resetting the device or removing the device s battery then trying again This may be a possible phone malfunction Try...

Page 414: ... again This may be a possible phone malfunction Try deleting your device from SYNC deleting SYNC from your device and trying again Check the security and auto accept and prompt always settings relative to the SYNC Bluetooth connection on your phone Update your device s firm ware Turn off the Auto phone book download setting You can also preform the MyFord Touch reset procedure Go to the website to...

Page 415: ...e car Reviewthedevicecompatib ility chart on the SYNC website to confirm your phone supports the Bluetooth audio streaming function This is a phone dependent feature The device is not connected Bluetooth audio does not stream Make sure you correctly connect the device to SYNC and that you have pressed play on your device You can also preform the MyFord Touch reset procedure Make sure that all song...

Page 416: ...ystem error Update your cellular number in your account on the website This could be due to your phone s compatibility Bad signal strength I am unable to submit a report Make sure you have full signal strength and that your Bluetooth volume level has been turned up You did not register your phone correctly on the website Make sure the currently connected phone is registered on your SYNCMyRide acco...

Page 417: ...s not play music by Prince and the Revolution or Prince and the New Power Generation The system may not be reading the name the same way you are saying it Make sure you are saying the complete title such as California remix featuring Jennifer Nettles If the song titles are in all CAPS you have to spell them LOLA requires you to say L O L A Do not use special charac ters in the title The system doe...

Page 418: ... If a contact is in CAPS you have to spell it JAKE requires you to say Call J A K E Touchscreen System Reset The touchscreen system has a system reset feature that can be performed if the function of a SYNC feature is lost This reset is intended to restore functionality and will not erase any information previously stored in the system such as paired devices phonebook call history text messages or...

Page 419: ... the warranty Exterior style Hood deflector Side window deflectors Splash guards Custom graphics Interior style Floor mats Accent lighting Cargo area protector Lifestyle Ash cup or smoker s packages Soft cargo organizers Cargo net Roof racks and carriers Peace of mind Keyless entry keypad Remote start Vehicle security systems Wheel locks Bumper mounted parking assist system Rear bumper protector C...

Page 420: ...rs for example two way radios telephones and theft alarms Any such equipment installed in your vehicle should comply with Federal Communications Commission FCC and Canadian Radio Telecommunications Commission CRTC regulations and should be installed only by an authorized dealer Mobile communications systems may harm the operation of your vehicle particularly if their manufacturer did not design th...

Page 421: ... S Canada and Mexico It is the extended service plan authorized and backed by Ford Motor Company That means you get Reliable quality service at any Ford or Lincoln dealership Repairs performed by factory trained technicians using genuine parts Rental Car Reimbursement 1st day Rental Benefit You take advantage of replacement transportation if your vehicle is at your authorized dealer for same day c...

Page 422: ... can get more protection for your vehicle by purchasing a Ford Extended Service Plan Ford Extended Service Plan is the only service contract backed by Ford Motor Company of Canada Limited Depending on the plan you purchase Ford Extended Service Plan provides benefits such as Rental reimbursement Coverage for certain maintenance and wear items Protection against repair costs after your New Vehicle ...

Page 423: ...g and certification their technicians have received Genuine Ford and Motorcraft Replacement Parts Dealerships stock Ford Motorcraft and Ford authorizedbrandedre manufactured replacement parts These parts meet or exceed our specifications Parts installed at your dealership carry a nationwide 24 month or unlimited mile kilometer parts and labor limited warranty If you do not use Ford authorized part...

Page 424: ...your information display resets prematurely or becomes inoperative you should perform the oil change interval at six months or 5000 miles 8000 kilometers from your last oil change Never exceed two years or 20000 miles 32000 kilometers between oil change intervals All Vehicles Your vehicle is very sophisticated and built with multiple complex performance systems Every manufacturer develops these sy...

Page 425: ...pproved flushing chemical Owner Checks and Services Make sure you perform the following basic maintenance checks and inspections every month or at six month intervals Check every month Engine oil level Function of all interior and exterior lights Tires including spare for wear and proper pressure Windshield washer fluid level Check every six months Battery connections Clean if necessary Body and d...

Page 426: ... performance Radiator cooler heater and A C hoses Engine air filter Suspension components for leaks or damage Exhaust system Steering and linkage Exterior lamps operation Tires for wear and proper pressure Fluid levels fill if necessary Windshield for cracks chips or pits For oil and fluid leaks Washer spray and wiper operation Half shaft dust boots Brake coolant recovery reservoir automatic trans...

Page 427: ...e intervals depend on several factors and generally decrease with severity of use When to expect the message prompting you to change your oil Vehicle use and example Miles kilometers Normal 7500 10000 12000 16000 Normal commuting with highway driving No or moderate load or towing Flat to moderately hilly roads No extended idling Severe 5000 7499 8000 11999 Moderate to heavy load or towing Mountain...

Page 428: ...engine oil and filter changes See Engine Oil Check page 217 Other maintenance items Replace cabin air filter Every 20000 miles 32000 km Replace engine air filter Every 30000 miles 48000 km Change engine coolant and motor electronics coolant At 100000 miles 160000 km Replace spark plugs Every 100000 miles 160000 km Change automatic transmission fluid Every 150000 miles 240000 km Perform these maint...

Page 429: ...gent Oil Life Monitor was reset at 25000 miles 40000 kilometers Perform the engine air filter replacement Extensive idling or low speed driving for long distances Change engine oil and filter every 12 months or 10000 miles 16000 km unless otherwise indicated by the information display Perform services listed in the Normal Scheduled Maintenance chart As required Replace cabin air filter Inspect fre...

Page 430: ...er urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service Hot Climate Oil Change Intervals Vehicles operating in the Middle East North Africa Sub Saharan Africa or locations with similar climates using an American Petroleum Institute API Certified for Gasoline Engines Certification mark oil of SM or SN quality the normal oil ch...

Page 431: ...urs optional Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 428 C MAX CCG Canada United States of America enUSA Second Printing Scheduled Maintenance ...

Page 432: ... E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 429 C MAX CCG Canada United States of America enUSA Second Printing Scheduled Maintenance ...

Page 433: ... E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 430 C MAX CCG Canada United States of America enUSA Second Printing Scheduled Maintenance ...

Page 434: ... E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 431 C MAX CCG Canada United States of America enUSA Second Printing Scheduled Maintenance ...

Page 435: ... E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 432 C MAX CCG Canada United States of America enUSA Second Printing Scheduled Maintenance ...

Page 436: ... E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 433 C MAX CCG Canada United States of America enUSA Second Printing Scheduled Maintenance ...

Page 437: ... E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp E146852 Repair Order Distance Engine hours optional Multi point inspection recommended Signature Dealer stamp 434 C MAX CCG Canada United States of America enUSA Second Printing Scheduled Maintenance ...

Page 438: ...y interface with and or communicate with or may be later upgraded to interface with and or communicate with additional software and or systems provided by third party software and service suppliers The additional software and services of third party origin as well as associated media printed materials and online or electronic documentation THIRD PARTY SOFTWARE are protected by international intell...

Page 439: ... the SOFTWARE SOFTWARE Transfer You may permanently transfer your rights under this EULA only as part of a sale or transfer of the DEVICE provided you retain no copies you transfer all of the SOFTWARE including all component parts the media and printed materials any upgrades and if applicable the Certificate s of Authenticity and the recipient agrees to the terms of this EULA If the SOFTWARE is an...

Page 440: ...ide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICE AdditionalSoftware Services The SOFTWAREmaypermitFORDMOTOR COMPANY third party software and service suppliers MS Microsoft Corporation their affiliates and or their designated agent to provide or make available to you SOFTWARE updates supplements add on components or Internet based services components o...

Page 441: ...he upgrade SOFTWARE INTELLECTUAL PROPERTY RIGHTS All title and intellectual property rights in and to the SOFTWARE including but not limited to any images photographs animations video audio music text and applets incorporated into the SOFTWARE the accompanying printed materials and any copies of the SOFTWARE are owned by MS Microsoft Corporation FORD MOTOR COMPANY or their affiliates or suppliers ...

Page 442: ...R NEW VEHICLE Adobe Contains Adobe Flash Player or AIR technology by Adobe Systems Incorporated This Licensee Product contains Adobe Flash Player Adobe AIR software under license from Adobe Systems Incorporated Copyright 1995 2009 Adobe Macromedia Software LLC All rights reserved Adobe Flash and AIR are trademarks of Adobe Systems Incorporated End User Notice Microsoft Windows Mobile for Automotiv...

Page 443: ...inherently a statistical process which is subject to errors It is your responsibility to monitor any speech recognition functions included in the system and address any errors Navigation Features Any navigation features included in the system are intended to provide turn by turn instructions to get you to a desired destination Please make certain all persons using this system carefully read and fo...

Page 444: ...cated at http www telenav com Telenav may revise this Agreement and the privacy policy at any time with or without notice to you You agree to visit http www telenav com from time to time to review the then current version of this Agreement and of the privacy policy 1 Safe and Lawful Use You acknowledge that devoting attention to the Telenav Software may pose a risk of injury or death to you and ot...

Page 445: ...inges the intellectual property or proprietary rights rights of publicity or privacy or other rights of any party ii violates any law statute ordinance or regulation including but not limited to laws and regulations related to spamming privacy consumer and child protection obscenity or defamation or iii is harmful threatening abusive harassing tortuous defamatory vulgar obscene libelous or otherwi...

Page 446: ...EXCLUSIONS MAY NOT APPLY TO YOU 6 Arbitration and Governing Law You agree that any dispute claim or controversy arising out of or relating to this Agreement or the Telenav Software shall be settled by independent arbitration involving a neutral arbitrator and administered by the American Arbitration Association in the County of Santa Clara California The arbitrator shall apply the Commercial Arbit...

Page 447: ...ollectively Notices electronically Telenav may provide such Notices by posting them on Telenav s Website or by downloading such Notices to your wireless device If you desire to withdraw your consent to receive Notices electronically you must discontinue your use of the Telenav Software 8 4 Telenav s or your failure to require performance of any provision shall not affect that party s right to requ...

Page 448: ...a TERMS AND CONDITIONS 9 2 End User Terms Required by NAV2 Shanghai Co Ltd The data Data is provided for your personal internal use only and not for resale It is protected by copyright and is subject to the following terms and conditions which are agreed to by you on the one hand and NAV2 Shanghai Co Ltd NAV2 and its licensors including their licensors and suppliers on the other hand 20xx All righ...

Page 449: ...xclusion may not apply to you Disclaimer of Liability TELENAV AND ITS LICENSORS INCLUDING THEIR LICENSORS AND SUPPLIERS SHALL NOT BE LIABLE TO YOU IN RESPECT OF ANY CLAIM DEMAND OR ACTION IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM DEMAND OR ACTION ALLEGING ANYLOSS INJURYORDAMAGES DIRECT OR INDIRECT WHICH MAY RESULT FROM THE USE OR POSSESSION OF THE INFORMATION OR FOR ANY LOSS OF PROFIT R...

Page 450: ...y the United States government this Data is a commercial item as that term is defined at 48 C F R FAR 2 101 is licensed in accordance with these End User Terms and each copy of Data delivered or otherwise furnished shall be marked and embedded as appropriate with the following Notice of Use and shall be treated in accordance with such Notice NOTICE OF USE CONTRACTOR MANUFACTURER SUPPLIER NAME HERE...

Page 451: ...a for the Territory of Canada Client shall affix in a conspicuous manner the following copyright notice on at least one of i the label for the storage media of the copy ii the packaging for the copy or iii other materials packaged with the copy such as user manuals or end user license agree ments This data includes information taken with permission from Canadian authorities including Her Majesty t...

Page 452: ...Additional Provisions The terms contained in this Section are in addi tion to all of the rights and obligations of the parties under the Agreement To the extent that any of the provi sions of this Section are inconsistent with or conflict with any other provi sions of the Agreement the provisions of this Section shall prevail II Mexico The following provision applies to the Data for Mexico which i...

Page 453: ... Europe Territory A Use of Certain Traffic Codes in Europe 1 General Restrictions Applicable to Traffic Codes Client acknowledges and agrees that in certain countries of the Europe Territory Client will need to obtain rights directly from third party RDS TMC code providers to receive and use the Traffic Codes in the Data and to deliver to End Users Transactions in any way derived from or based on ...

Page 454: ...ce Survey OS may bring a direct action against Client to enforce compliancewiththeOScopyrightnotice see Section IV D below and paper map requirements see Section IV B above contained in this Agreement D Third Party Notices Any and all copies of the Data and or packaging relating thereto shall include the respective Third Party Notices set forth below and used as described below corresponding to th...

Page 455: ...on to the foregoing the End User Terms for any Application containing RDS TMC Traffic Codes for Australia shall contain the following notice Product incorporates traffic location codes which is 20XX Telstra Corpora tion Limited and its licensors VII China Territory Personal Use Only You agree to use this Data together with insert name of Client Application for the solely personal non commercial pu...

Page 456: ...of of purchase from an authorized international source No Other Warranty EXCEPT FOR THE LMITED WARRANTY SET FORTH ABOVE AND TO THE EXTENT PERMITTED BY APPLICABLE LAW NAV2 AND ITS LICENSORS INCLUDING THEIR LICENSORS AND SUPPLIERS DISCLAIM ANYWARRANTIES EXPRESSORIMPLIED OF QUALITY PERFORMANCE MERCHANTABILITY FITNESS FOR A PARTICULARPURPOSE OWNERSHIPOR NON INFRINGEMENT Certain warranty exclusions may...

Page 457: ...te Copyright CD and music related data from Gracenote Inc copyright 2000 2007 Gracenote Gracenote Software copyright 2000 2007 Gracenote This product and service may practice one or more of the following U S Patents 5 987 525 6 061 680 6 154 773 6 161 132 6 230 192 6 230 207 6 240 459 6 330 593 and other patents issued or pending Some services supplied under license from Open Globe Inc for U S Pat...

Page 458: ...domly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are For more information see the web page at www gracenote com for the Gracenote Privacy Policy THEGRACENOTESOFTWARE EACHITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU AS IS NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES EXPRESS OR IMPLIED REGARDING THE A...

Page 459: ...0 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation WARNING Changes or modifications not expressively approved by the party responsible for compliance could void the user s authority to operate the equipment The ter...

Page 460: ... Keyless Warning Alert 90 Parking Brake On Warning Chime 90 Audio Control 67 Seek Next or Previous 68 Audio Input Jack 295 Audio System 282 General Information 282 Audio Unit Vehicles With AM FM CD SYNC 283 Audio Unit Vehicles With Premium AM FM CD 285 Audio Unit Vehicles With Sony AM FM CD 287 Menu Structure 288 Autolamps 73 Windshield Wiper Activated Headlamps 74 Automatic Climate Control 107 Te...

Page 461: ...tion 15 Child Safety Locks 25 Left Hand Side 26 Right Hand Side 26 Child Seat Positioning 24 Cleaning Leather Seats 239 Cleaning Products 236 Cleaning the Alloy Wheels 240 Cleaning the Engine 237 Cleaning the Exterior 236 Exterior Chrome Parts 236 Exterior Plastic Parts 237 Stripes or Graphics 237 Underbody 237 Cleaning the Instrument Panel and Instrument Cluster Lens 239 Cleaning the Interior 238...

Page 462: ...ine Oil Check 217 Adding Engine Oil 217 Low Engine Use 218 Engine Oil Dipstick 217 Engine Specifications 275 Entertainment 354 A V Inputs 371 AM FM Radio 356 Bluetooth Audio 371 Browsing Device Content 355 CD 366 SD Card Slot and USB Port 367 SIRIUS Satellite Radio If Activated 361 Supported Media Players Formats and Metadata Information 370 Environment 14 Event Data Recording See Data Recording 9...

Page 463: ...Headlamp Exit Delay 75 Head Restraints 112 Adjusting the Head Restraint 113 Heated Seats 117 Heated Windows and Mirrors 110 Heated Exterior Mirrors 110 Heated Rear Window 110 Heating See Climate Control 107 HEV See Hybrid Electric Vehicle 132 High Voltage Battery Cut Off Switch 156 High Voltage Battery 149 General Information 149 Hill Start Assist 161 Switching the System On and Off 162 Using Hill...

Page 464: ...amps 76 Front Interior Lamp 76 Front Interior Lamp With Panorama Roof 77 Rear Interior Lamp 77 Interior Mirror 82 Auto Dimming Mirror 82 Introduction 7 J Jump Starting the Vehicle 193 Connecting the Jumper Cables 193 Jump Starting 194 Preparing Your Vehicle 193 Removing the Jumper Cables 195 K Keyless Starting 127 Ignition Modes 128 Keys and Remote Controls 44 L Lighting Control 73 Headlamp Flashe...

Page 465: ...Hood 213 Closing the Hood 214 Opening the Hood 213 Ordering Additional Owner s Literature 202 Obtaining a French Owner s Manual 202 Overhead Console 126 P Parking Aid 166 Front Sensing System 167 Rear Sensing System 166 Parking Aids 166 Parking Brake 161 Passive Anti Theft System 65 SecuriLock 65 PATS See Passive Anti Theft System 65 Perchlorate 11 Personal Safety System 34 How Does the Personal S...

Page 466: ...ty Defects U S Only 202 Roadside Assistance 191 Vehicles Sold in Canada Getting Roadside Assistance 191 Vehicles Sold in Canada Using Roadside Assistance 191 Vehicles Sold in the United States Getting Roadside Assistance 191 Vehicles Sold in the United States Using Roadside Assistance 191 Roadside Emergencies 191 Running In See Breaking In 188 Running Out of Fuel 140 Refilling With a Portable Fuel...

Page 467: ...1 Assist 312 SYNC AppLink 318 SYNC Services Traffic Directions Information TDI If Equipped Unites States Only 316 Vehicle Health Report 314 SYNC 297 General Information 297 SYNC Troubleshooting 327 T Tailgate See Manual Liftgate 60 See Power Liftgate 61 Technical Specifications See Capacities and Specifications 275 Temporary Mobility Kit 243 Type 2 248 First Stage Inflating the Tire with Sealing C...

Page 468: ...mands 320 System Settings 325 What s Playing 320 Using SYNC With Your Phone 301 Accessing Features through the Phone Menu 305 Accessing Your Phone Settings 308 Making Calls 304 Pairing a Phone for the First Time 302 Pairing Subsequent Phones 302 Phone Options during an Active Call 304 Phone Voice Commands 302 Receiving Calls 304 System Settings 309 Text Messaging 307 Using Traction Control 163 Swi...

Page 469: ...ancel and Grade Assist 88 Parking Lamps 88 Powertrain Fault 88 Ready to Drive 89 Service Engine Soon 89 Stability Control 89 Stability Control Off 89 Stop Safely 89 Vehicle Plugged in 89 Washer Fluid Check 222 Washers See Cleaning the Exterior 236 See Wipers and Washers 70 Waxing 237 Wheels and Tires 243 Technical Specifications 273 Windows and Mirrors 79 Windshield Wipers 70 Intermittent Wipe 70 ...

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