1. Introduction
Ford Motor Company
and your selling dealer thank you for selecting
one of our quality products. Our commitment to you and your vehicle
begins with quality protection and service.
When you need warranty repairs, your selling dealer would like you to
return to it for that service, but you may also take your vehicle to
another Ford Motor Company dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that,
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership cannot assist you, then
contact the Customer Relationship Center at 1-800-392-3673.
This booklet explains in detail the warranty coverages that apply to your
2013-model car or light truck. If you bought a previously owned
2013-model vehicle, you are eligible for any remaining warranty
coverages.
Ford Motor Company provides the
Emissions Defect Warranties
and
Emissions Performance Warranties
which cover your emissions
control systems, and
Noise Emissions Warranty
which applies only to
medium/heavy duty trucks over 10,000 pounds Gross Vehicle Weight
Rating (pages 17-31).
1
