11. State warranty enforcement laws
These state laws - sometimes called lemon laws - allow owners to receive
a replacement vehicle or a refund of the purchase price, under certain
circumstances. The laws vary from state to state.
To the extent your state law allows, Ford Motor Company requires that
you first send us a written notification of any defects or non-conformities
that you have experienced with your vehicle. (This will give us the
opportunity to make any needed repairs before you pursue the remedies
provided by your state’s law.)
In all other states where not specifically required by state law, Ford
Motor Company requests that you give us the written notice. Send your
written notification to:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
12. Important information about ambulance
conversions
Ford vehicles are suitable for producing ambulances only if equipped
with the
Ford Ambulance Prep Package
. In addition, Ford urges
ambulance manufacturers to follow the recommendations of the
Ford
Incomplete Vehicle Manual
and the
Ford Truck Body Builders
Layout Book
(and pertinent supplements).
Using a Ford vehicle without the Ford Ambulance Prep Package
to produce an ambulance could result in elevated underbody
temperatures, fuel overpressurization, and the risk of fuel
expulsion and fires. Such use also voids the Ford Bumper to
Bumper Warranty and may void the Emissions Warranties.
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