WHAT REPLACEMENT PARTS SHOULD I USE?
Ford Motor Company recommends that you use genuine Ford
replacement parts. However, when you are having non-warranty work
done on your vehicle, you may choose to use non-Ford parts. If you
decide to use non-Ford parts, be sure they are equivalent to Ford parts
in performance, quality, and durability. If you use replacement parts that
are not equivalent to Ford parts, your vehicle’s emissions control systems
may not work as effectively, and you may jeopardize your emissions
warranty coverage.
For vehicles within the warranty period, Ford will repair at no cost to
the owner, under the Federal Emissions Warranty, covered emission
failures caused by properly installed Ford parts or non-Ford parts that
have been certified by the U.S. Environmental Protection Agency (EPA).
Ford is not responsible for the cost of repairing any emission failures
caused by non-Ford parts that have not been certified by the EPA.
The maintenance, replacement, or repair of emissions control
devices or systems can be performed by any automotive repair
establishment or individual using Ford replacement parts or EPA
certified parts without voiding your federal warranty coverage
for future repairs during the warranty period.
PROPER MAINTENANCE PRESERVES YOUR WARRANTY
If you do not maintain your vehicle properly, Ford may have the right to
deny you warranty coverage.
To have repairs made under this warranty, you may have to show that
you have followed Ford’s instructions on properly maintaining and using
your vehicle. You will find these instructions in your
Owner’s Manual
.
Be sure to save your service receipts and to keep accurate records of all
maintenance work.
CUSTOMER ASSISTANCE
If you are not satisfied with the handling of a warranty matter, see
Customer Assistance
, on the inside front cover, and
Better Business
Bureau (BBB) AUTO LINE program
, page 33.
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