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116236-01M

32

TROUbLESHOOTING

 WARNING: Turn off heater and let cool before servicing. Only a 

qualified service person should service and repair heater.

 CAUTION: Never use a wire, needle or similar object to clean 

pilot. This can damage pilot unit.

Note: All troubleshooting items are listed in order of operation.

pOSSIBLE CAUSE

1. Ignitor  electrode  not  con

-

nected to ignitor cable

2. Ignitor  cable  pinched  or 

wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned 

wrong

1. Gas  supply  turned  off  or 

equipment  shutoff  valve 
closed

2. Gas  control  knob  not  in 

PILOT position

3. Gas  control  knob  not 

pressed in while in PILOT 
position

4. Air  in  gas  lines  when  in

-

stalled

5. Depleted gas supply (pro

-

pane/LP models only)

6. Pilot is clogged

7. Gas regulator setting is not 

correct

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched 

by  any  metal  or  tubing. 
Keep ignitor cable dry

3. Tighten nut holding piezo ig

-

nitor. Nut is located behind 
the mounting bracket

4. Replace ignitor cable
5. Replace piezo ignitor 
6. Replace pilot assembly
7. Tighten electrode. Replace 

if necessary

1. Turn on gas supply or open 

equipment shutoff valve

2. Turn  gas  control  knob  to 

PILOT position

3. Press  in  gas  control  knob 

while in PILOT position

4. Continue  holding  down 

control knob. Repeat ignit

-

ing  operation  until  air  is 
removed

5.  Contact  local  propane/LP 

gas company

6. Clean  pilot  (see 

Cleaning 

and Maintenance, 

page 30) 

or replace pilot assembly

7. Replace gas regulator

OBSERVED PROBLEM

When ignitor button is pressed, 
there is no spark at pilot

When ignitor button is pressed, 
there is spark at pilot but no 
ignition

Summary of Contents for VVC42N

Page 1: ... not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department...

Page 2: ...nting pipe are not properly seated con nected and sealed carbon monoxide leakage spillage can occur WARNING Improper installation adjustment alteration service or maintenance can cause injury or property dam age Refer to this manual for correct installation and operational proce dures For assistance or additional information consult a qualified in staller service agency or the gas supplier This ap...

Page 3: ...y Continued Carbon Monoxide Poisoning Early signs of carbon monoxide poisoning resemble the flu with headaches dizziness or nausea If you have these signs the fireplace may not be working properly Get fresh air at once Have fireplace serviced Some people are more affected by carbon monoxide than oth ers These include pregnant women people with heart or lung disease or anemia those under the influe...

Page 4: ...s valve and pilot light before cleaning fireplace 6 Have venting system inspected annually by a qualified service person If needed have venting system cleaned or repaired See Cleaning and Maintenance page 30 7 Do not use any solid fuels wood coal paper cardboard etc in this fireplace Use only the gas type indicated on fire place nameplate 8 This appliance when installed must be electrically ground...

Page 5: ...on You must follow the venting instructions very carefully for either vertical or horizontal applications This fireplace may be installed in any room of your house provided all local codes and these installation instructions are followed This fireplace requires a wall switch hand held remote or wall thermostat millivolt for operation see Accessories page 37 This fireplace does not require electric...

Page 6: ... accidental blockage of venting system When using snow blowers do not direct snow towards vent termination area For horizontal installations above 2 000 feet it is recommended that a 12 extension pipe be added before starter elbow and a round horizontal termination be used see High Altitude Installation page 17 Pre Installation Preparation Continued Clearances Minimum clearances to combustibles fo...

Page 7: ...cm C 12 30 5 cm 4 8 20 3 cm D 10 25 4 cm 5 6 15 2 cm E 8 20 3 cm 6 4 10 1 cm F 6 15 2 cm 7 2 5 1 cm G 4 10 1 cm Figure 6 Clearances for Combustible Mantels 48 48 1 4 41 5 8 58 1 2 16 3 4 81 1 2 13 1 2 Pre Installation Preparation Continued Nailing Tabs 21 5 8 Figure 4 Framing Clearances for Installation Against an Exterior Wall 40 1 8 48 1 4 23 Horizontal Vent 26 1 2 Vertical Vent Figure 5 Framing...

Page 8: ...10 000 and 50 000 12 30 cm in Canada if between 10 000 and 100 000 12 30 cm in US if greater than 50 000 36 91 cm in Canada if greater than 100 000 K clearance to a mechanical air supply inlet In Canada 6 ft 1 83m minimum In US 3 ft 91 cm above if within 10 ft 3 m horizontally L clearance above paved side walk or a paved driveway located on public property 84 213 3 cm minimum M clearance under ver...

Page 9: ...erminate on the out side of the structure and can not be attached to a chimney or flue system serving a separate solid fuel or gas burning appliance Adirect vent appliance must have its own venting system DO NOT common vent this appliance These models are approved to be vented either horizontally through an outside wall or vertically through a roof or chase enclosure using the following guidelines...

Page 10: ...of adjacent pipes Push pipe sections together and twist one section clockwise approximately one quarter turn until sections are fully locked see Figure 8 Note Horizontal runs of vent must be supported every three feet Use wall straps for this purpose 3 Use a 45 elbow to connect venting sys tem to fireplace flue collar The elbow is designed to be twist locked onto flue collar as described in step 2...

Page 11: ...screws provided see Figure 11 Siding standoff must sit flush against exterior fascia material 7 Connecting Vent Cap with Horizontal Vent Pipe Slide wall firestop over vent pipe before connecting horizontal run to vent cap see Figure 12 Carefully move fireplace with vent as sembly attached toward wall and insert vent pipe into horizontal termination The pipe overlap should be a minimum of 11 4 see ...

Page 12: ...quired NOTICE Donotsealtermination cap to vent pipe Cap must be removable for vent inspection and maintenance WARNING Never run vent downward as this may cause excessive temperatures which could cause a fire Operation of improperly installed and main tained venting system could result in serious injury property damage or loss of life GROUND FLOOR INSTALLATION Recommended Applications Installation ...

Page 13: ... Recommended Applications Installations requiring a vertical rise on building exterior Any installation using snorkel termination to achieve one foot above ground Snorkel terminations are available for installations requiring a vertical rise on the exterior of the building If installing snorkel termination below grade you must provide proper drainage to prevent water from entering snorkel terminat...

Page 14: ...s for a horizontal system using two 90 elbows Figure 18 Horizontal Termination Configuration for Venting Using Two 90 Elbows with Termination at 90 with Fireplace 45 Elbow Venting with Two 90 Elbows Vertical V Horizontal H1 Horizontal H2 5 min 6 max 6 min 12 max 7 min 18 max 8 min 20 max 20 max 20 max Venting with Two 90 Elbows Vertical V Horizontal H1 Horizontal H1 Horizontal H2 5 min 2 max 6 max...

Page 15: ...If area above ceiling is an insulated ceiling or and attic space nail firestop from top side This prevents loose insulation from falling into required clearance space If area above ceiling is a living space in stall firestop below framed hole Firestop should be installed with no less than three nails per side see Figure 20 2 Assemble the desired lengths of pipe and elbows necessary to reach from f...

Page 16: ... Vertical Venting Configuration Using One 90 Elbow Vertical Round High Wind Termination Shown 45 Elbow Note Install restrictor into inner collar of fireplace as shown Venting with Two 90 Elbows Vertical V Horizontal H1 Horizontal H2 5 min 2 max 6 min 4 max 7 min 6 max 8 min 8 max 20 max 8 max Venting with One 90 Elbow Vertical V Horizontal H 5 min 2 max 6 min 4 max 7 min 6 max 8 min 8 max 20 max 8...

Page 17: ...places for High Altitude models ending in HA are for installation above 4000 feet only These fireplaces are equipped with parts specific for higher altitudes IMPORTANT These fireplaces can NOT be converted to Propane LP gas When installing a non high altitude fireplace at an elevation above 2000 feet you may need to decrease the input rating by changing the existing burner orifice to a smaller siz...

Page 18: ...rm Collar Roof Flashing 0 12 6 12 26 Screws VKC 58 Corner Vent Kit Galvanized Includes 45 Elbow 7 12 Adjustable Pipe Wall Firestop Horizontal Termination 6 Pipe 90 Elbow 18 Screws HHTK 58 High Wind Round Horizontal Termination Kit Includes Round Termination Wall Firestop 45 Elbow HHT 58 High WInd Round Horizontal Termination Kit Galvanized HTS 58 Horizontal Square Termination Galvanized HTKS 58 Ho...

Page 19: ...ide wall CHECK GAS TYPE Use proper gas type for the fireplace unit you are installing If you have conflicting gas types do not install fireplace See retailer where you purchased the fireplace for proper fireplace according to your gas type or to purchase gas conversion kit see Accessories page 37 Installing optional blower accessories NOTICE If installing blower in an existing fireplace with gas c...

Page 20: ...ower cord outer insulation sleeve may have to be stripped slightly to allow enough wire length to reach and make all connec tions DO NOT trim excessive length away Enable just enough to make all connections securely 3 Place blower against lower rear wall of firebox outer wrapper with exhaust port di rected upward and thermodisc positioned up near fireplace bottom Thermodisc must be oriented near f...

Page 21: ... Thermostat Controlled Models Blue Variable Fan Switch Fan Switch N O Green White On 110 115 V A C Blower Motor Black Off 1 2 Black Installing Gas Piping to Fireplace Location WARNING A qualified service person must connect fireplace to gas supply Follow all local codes CAUTION For propane LP units never connect fireplace directly to the propane LPsupply This heater requires an external regulator ...

Page 22: ... you install a sediment trap drip leg in supply line as shown in Figure 32 Locate sediment trap drip leg where it is within reach for cleaning Install in piping sys tem between fuel supply and fireplace Locate sediment trap drip leg where trapped matter is not likely to freeze A sediment trap traps moisture and contaminants This keeps them from going into fireplace gas controls If sedi ment trap d...

Page 23: ...for propane LP gas fireplace or opening main gas valve located on or near gas meter for natural gas fireplace or using compressed air 4 Check all joints of gas supply piping sys tem Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak Correct all leaks at once 5 Reconnect fireplace and equipment shutoff valve to gas supply Check recon nected fittings for leaks Test Pre...

Page 24: ...enient location to mount your switch 3 Connect one bare wire end to each termi nal of the GWMS2 wall switch 4 Install wall switch and cover in the wall Fireplace Installation Continued Installing Optional Wireless hand held REMOTE CONTROL TRC AND MRC Series NOTICE Use only alkaline bat teries not included Installing Remote Receiver 1 Open bottom louver VC42 series or remove screen door assembly VC...

Page 25: ...ic door latch out to the open position Position screen door tabs with slot openings in upper face frame Swing door screen assembly in towards the bottom face Press in on the bottom of door screen until magnetic door latch is pushed in Removing Glass Door If replacement of glass is necessary entire assembly glass and frame must be replaced If glass is broken wear gloves and tape re maining fragment...

Page 26: ... ember material provided 2 Pour lava rock onto plenum but not onto flat burner It is not necessary to use all of the lava rock provided NOTICE Do not put lava rock on burner or under burner Placing lava rock on burner will cause performance problems 3 Close glass door lock door latches replace screen and close louvers see Removing Glass Door steps 5 through 7 page 25 Fireplace Installation Continu...

Page 27: ... appliance is equipped with an igni tion device which automatically lights the pilot Do not light pilot by hand B BEFORE LIGHTING smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electric switch do not use any phone in your b...

Page 28: ... to be performed 4 Push in gas control knob slightly and turn clockwise to OFF 5 Close lower louver panel MANUAL LIGHTING PROCEDURE 1 Remove glass door see Removing Re placing Glass Door page 24 2 Follow steps 1 through 8 under Lighting Instructions page 27 3 Press gas control knob and light pilot with match 4 Keepgascontrolknobpressedinfor30sec onds after lighting pilot After 30 seconds release g...

Page 29: ... be at a height of about 1 8 above pilot flame Flame from pilot burner must extend beyond both thermocouple and thermopile If you pilot assembly does not meet these requirements turn fireplace off see To Turn Off Gas to Appliance page 28 see Troubleshooting page 32 Thermocouple Thermopile 1 8 Pilot Burner Piezo Ignitor Figure 46 Pilot Assembly 3 8 to 1 2 Operating optional blower accessory Locate ...

Page 30: ...During initial start up a slight film may form on the glass due to paint curing The glass should be cleaned several times with a non ammonia non abrasive household clean er and warm water after the first two weeks of operation Thereafter clean the glass two or three times during each heating season depending on the usage and circumstances present Refer to Removing Replacing Glass Door page 24 of t...

Page 31: ...xcess dust dirt or lint Logs If you remove logs for cleaning refer to Installing Lava Rock and Glowing Embers page 26 to properly replace logs Use a vacuum cleaner to remove any carbon buildup on logs Replace log s if broken See Replacement Parts on page 36 Replace ember material periodically as needed See Replacement Parts on page 36 Venting system Conduct annual inspection of the venting system ...

Page 32: ... when in stalled 5 Depleted gas supply pro pane LP models only 6 Pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ig nitor Nut is located behind the mounting bracket 4 Replace ignitor cable 5 Replace piezo ignitor 6 Replace pilot assembly 7 Tighten elect...

Page 33: ...any 2 Clean burner see Cleaning and Maintenance page 30 or replace burner orifice 1 Clean burner see Cleaning and Maintenance page 30 or replace burner orifice 2 Replace damaged burner 3 Replace gas control 1 Problem will stop after a few hours of operation TROUBLESHOOTING Continued POSSIBLE CAUSE 1 Gas control knob not fully pressed in 2 Gas control knob not pressed in long enough 3 Equipment shu...

Page 34: ...heck vent configuration specifications see Venting Installation page 9 1 This is normal If noise is excessive contact quali fied service person 1 Replace 9 volt batteries in receiver and hand held remote control 1 Clean out air holes at burner inlets Periodically repeat as needed 2 Remove blockage or re place burner 3 Have vent system inspect ed including termination cap Remove any restric tions o...

Page 35: ...leak See Warning statement above 2 Control valve defective 1 Gas leak See Warning statement above OBSERVED PROBLEM Fireplaceproducesunwanted odors Fireplace shuts off in use Gas odor even when control knob is in OFF position Gas odor during combustion REMEDY 1 Locate and correct all leaks see Checking Gas Con nections page 23 1 Fireplace has been tested for up to 40 mph winds However extreme condi...

Page 36: ...ncluded in Measurement 40 x 48 x 23 1 2 102 x 122 x 60 mm Replacement Parts Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty Contact authorized dealers of this product If they can t supply original replacement part s call FMI PRODUCTS LLC at 1 866 328 4537 When calling have ready your name your address model and serial numbers of y...

Page 37: ...42DH A Textured Refractory Herringbone BL42DHS A Standard Refractory Her ringbone This brick liner adds a touch of style to your direct vent fireplace Complete installation instructions included in this manual Propane natural gas conversion kit PCDM 42VC Propane LP Gas Conver sion Kit NCDM 42VC Natural Gas Conversion Kit Face Louver Panel Kit FPD42 Filigree Black FPD42B Filigree Brushed Brass FPD4...

Page 38: ...iproducts com 116236 01M 38 Parts Models VC42N VVC42N VC42P and VVC42P Series CVDV42NR HA CVDV42NR M cgcDV42nr and cgcDV42pr 6 7 22 19 20 27 15 2 14 21 8 1 4 13 9 16 3 18 5 17 23 10 11 12 24 25 26 28 28 29 29 ...

Page 39: ...r Assembly 1 5 108331 02 Bottom Louver Assembly 1 6 Fireplace Top 1 7 Fireplace Top Insulation 1 8 Fireplace Surround 1 9 109082 01 Heat Shield 1 10 116216 01 Log Set with Grate Assembly 1 11 116338 01 Right Burner Log 1 12 116339 01 Left Burner Log 1 13 See Below Left Refractory Brick Panel 1 14 See Below Rear Refractory Brick Panel 1 15 See Below Right Refractory Brick Panel 1 16 108455 01 Scree...

Page 40: ...cts com 116236 01M 40 7 15 10 12 1 12 2 3 13 9 11 21 22 TPTH TP TH 6 12 14 18 17 17 18 19 20 16 14 8 4 5 PARTS Burner assembly models V VC42 N P AND V VCC42 N P Series CVDV42NR HA CVDV42NR M cgcDV42nr and cgcDV42pr ...

Page 41: ...Flex Gas Line 1 10 108084 02 Pilot Assembly NG 1 108084 03 Pilot Assembly LP 1 108084 05 Pilot Assembly HA Models 1 11 14389 Natural Gas Valve 1 14390 Propane LP Gas Valve 1 117370 01 Natural Gas High Altitude Valve 1 12 11165 Screw 10 x 5 8 Zinc 23 13 111913 01 Burner Base Gasket 1 14 14500 Brass Fitting 2 15 116345 01 Pilot Bracket 1 16 26827 Switch Bracket 1 17 11226 Flat Washer 7 8 ID x 2 OD 2...

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Page 44: ...is product and or FMI PRODUCTS LLC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic material labor and incidental costs associated with warranty repairs unless expressly covered by this warranty are not reimbursable under this warranty and are the responsibility of the owner Excluded ...

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