7.
Frequently asked questions
Below is a list of frequent causes / failures / solutions.
FAILURE
CAUSE
SOLUTION
The unit does not
switch on
No mains voltage
Check the mains voltage
Inappropriate power connection
Check the mains connection
Thermostat not working
Contact a specialised technician
Timer not working
Contact a specialised technician
Door micro not working
Contact a specialised technician
Safety thermostat into operation (except
RX404, RX304, RX424)
Reset the thermostat at the front. If the failure
persists, contact a specialised technician
The unit does not
bake
appropriately
Fan not working
Contact a specialised technician
Resistance not working
Contact a specialised technician
Grill not working
Contact a specialised technician
Humidifier not working
Contact a specialised technician
Relay not working
Contact a specialised technician
Inverter not working (except RX404,
RX304,RX424, RX484)
Contact a specialised technician
Thermostat not working
Contact a specialised technician
Timer not working
Contact a specialised technician
The chamber lamp
does not light up
(except RX404,
RX304)
Lamp not tightened
Tighten the lamp
Blown lamp
Replace the lamp
Vapour exhausts
with the door
closed
Incorrect placement of the joint
Place correctly. If the failure persists, contact a
specialised technician
Door mechanism maladjusted
Contact a specialised technician
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