Troubleshooting
5
For parts or assistance, call Flotec Customer Service at
1-800-365-6832
SYMPTOM
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Motor will not
No electrical power
Check fuse, circuit breaker, power cord and
startor run
electrical outlet.
Low line voltage
If voltage wiring under recommended minimum,
check size of wiring from main source. If OK,
contact Electric Company or local Hydro authority.
Faulty automatic switch
Operate switch manually and replace if inoperative.
Float or float rod stuck
Check to see float is not rubbing sump wall or float
rod rubbing or stuck against sump cover.
Waterlogged float
Replace float if filled with water.
Motor overload tripped
If pump has been running and stops before sump
is emptied, automatic overload may have tripped.
Check inlet screen to be sure impeller is not
jammed. If so, free impeller of obstruction.
Electrical malfunction
Check power cord, automatic switch and motor.
Replace faulty parts as needed.
Motor runs but Inlet clogged
Check inlet and clean if needed.
pump will not
Discharge line plugged
Clear discharge line and check valve for
pump
obstruction.
Low line voltage
Refer to Corrective Action on low line voltage in
above section.
Pump airlocked
Drill a 1/8” (3.2mm) hole in discharge pipe just
above pump body but below the check valve.
Broken impeller or shaft
Replace impeller or shaft as needed.
Pump starts and Improper positioning of
Lower float rod stop.
stops too often
float rod stop
Faulty automatic switch
Replace automatic switch.
Pump is noisy
Improper installation
Refer to No. 5 in Installation Instructions.
Noisy motor
Replace pump.
Pump will not
Debris around float or
Remove debris from sump. Check to see float is
stop running
float rod stuck
not rubbing sump wall or float rod rubbing or stuck
against sump cover.
Faulty automatic switch
Replace switch.
Motor defective
Replace pump.
Unplug pump from power receptacle before working on pump.
