FLOTEC LIMITED WARRANTY
FLOTEC warrants to the original consumer purchaser (“Purchaser”) of its products that they are free from defects in material or workmanship.
If within twelve (12) months from the date of the original consumer purchase any such product shall prove to be defective, it shall be repaired or replaced at FLOTEC’s option, subject to the terms and conditions set forth
below. Your original receipt of purchase is required to determine warranty eligibility.
Exceptions to the Twelve (12) Month Warranty
Ninety (90) Day Warranty:
If within ninety (90) days from original consumer purchase any Drill Pump, Pitcher Pump, or In-Line Water Filter Cartridge shall prove to be defective, it shall be replaced, subject to the terms set forth below.
Two (2) Year Warranty:
If within two (2) years from original consumer purchase any 1/3 HP Submersible Sump Pump or Model FP2800DCC shall prove to be defective, it shall be repaired or replaced at FLOTEC’s option, subject to the terms and con-
ditions set forth below.
Three (3) Year Warranty:
If within three (3) years from original consumer purchase any 4” Submersible Well Pump, or 1/2 HP Submersible Sump Pump, shall prove to be defective, it shall be repaired or replaced at FLOTEC’s option, subject to the
terms and conditions set forth below.
Four (4) Year Warranty:
If within four (4) years from original consumer purchase any FLOODMATE
TM
7000 or IRONMATE
TM
Submersible Sump Pump shall prove to be defective, it shall be repaired or replaced at FLOTEC’s option, subject to the terms
and conditions set forth below.
Five (5) Year Warranty:
If within five (5) years from original consumer purchase any Pre-Charge water system tank shall prove to be defective, it shall be repaired or replaced at FLOTEC’s option, subject to the terms and conditions set forth below.
General Terms and Conditions
Purchaser must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty shall not apply to acts of God, nor shall it apply to products which, in the sole judgement of FLOTEC,
have been subject to negligence, abuse, accident, misapplication, tampering, alteration; nor due to improper installation, operation, maintenance or storage; nor to other than normal application, use or service, including but
not limited to, operational failures caused by corrosion, rust or other foreign materials in the system, or operation at pressures in excess of recommended maximums.
Requests for service under this warranty shall be made by returning the defective product to the Retail outlet or to FLOTEC as soon as possible after the discovery of any alleged defect. FLOTEC will subsequently take correc-
tive action as promptly as reasonably possible. No requests for service under this warranty will be accepted if received more than 30 days after the term of the warranty.
This warranty sets forth FLOTEC’s sole obligation and purchaser’s exclusive remedy for defective products.
FLOTEC SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE DURATION OF THE APPLICABLE EXPRESS WARRANTIES PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty
gives you specific legal rights and you may also have other rights which vary from state to state.
FLOTEC • P.O. Box 342 • Delavan, WI U.S.A. 53115
Phone: 1-800-365-6832 • Fax: 1-800-526-3757 • E-Mail: [email protected] • Web Site: http://www.flotecwater.com
SYMPTOM
PROBABLE CAUSE(S)
CORRECTIVE ACTION
Pump won’t start or run.
Blown fuse.
If blown, replace with fuse of proper size.
Low line voltage.
If voltage under recommended minimum, check size of wiring from
main switch on property. If OK, contact power company or hydro
authority.
Defective motor.
Replace pump.
Defective float switch.
Replace pump.
Impeller.
If impeller won’t turn, locate source of binding and clean out with
hose or remove.
Float obstructed.
Remove obstruction.
Pump starts and stops
Backflow of water from piping.
Install or replace check-valve.
too often.
Faulty float switch.
Replace pump.
Pump won’t shut off.
Defective float switch.
Replace pump.
Restricted discharge
Remove pump and clean pump and piping.
(obstacle in piping).
Float obstructed.
Remove obstruction.
Pump operates but
Low line voltage.
If voltage under recommended minimum, check size of wiring from main
delivers little or no water.
switch on property. If OK, contact power company or hydro authority.
Something caught in impeller.
Clean out impeller or replace pump.
Worn or defective parts or
Clean impeller if plugged; otherwise replace pump.
plugged impeller.
Check valve installed without
Drill a 1/16" - 1/8" (1.6mm - 3.2mm) dia. hole between pump
vent hole.
discharge & check valve.
TROUBLESHOOTING CHART
2
OPERATION
Risk of electric shock. Do not handle a pump or pump
motor with wet hands or when standing on wet or damp
surface, or in water.
1. Shaft seal depends on water for lubrication. Do not operate pump unless it
is submerged in water as seal may be damaged if allowed to run dry.
2. Motor is equipped with automatic reset thermal protector. If temperature in
motor should rise unduly, switch will cut off all power before damage can
be done to motor. When motor has cooled sufficiently, switch will reset
automatically and restart motor. If protector trips repeatedly, pump should
be removed and checked as to cause of difficulty. Low voltage, long exten-
sion cords, clogged impeller, very low head or lift, etc., could cause cycling.
3. Pump will not remove all water. If manually operated pump is operating
and suddenly no water comes out discharge hose, shut off unit immediate-
ly. Water level is probably very low and unit has broken prime.
NOTICE:
For continuous operation, water depth must be at least 5"
(127mm) to prevent motor overheating.
Risk of electric shock. Before attempting to check
why unit has stopped operating, discon-
nect power from unit. Do not handle pump with wet hands or
when standing on wet or damp surfaces, or in water.
5"
(127mm)
3127 1297
Float Switch Tether Length:
NOTICE:
Do not change tether length of float switch. Float must swing through its
complete arc without interference.
NOTICE:
This pump has no serviceable parts inside case. Opening case will ruin pump. If obstructions or blockages of impeller cannot be
cleaned out from the outside (for instance, by washing out with a garden hose), replace pump.
Hazardous voltage; can shock, burn or kill.
Unplug pump before attempting to clean or work on pump.
