427-0100-00-12 Version 100
December 2018
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The information contained herein does not contain technology as defined by EAR,15 CFR772, is publicly available, and therefore not subject to EAR.
Configuration
it may be difficult for the thermal sensor to detect the temperature of the object itself, rather than of
the water coating.
Unable To Communicate Over Ethernet
First check to ensure the physical connections are intact and that the camera is powered on and
providing analog video to the monitor.
By default the camera will broadcast a discovery packet two times per second. Use the FLIR
Discovery Network Assistant (DNA) or a packet sniffer utility such as Wireshark and confirm the
packets are being received by the PC from the camera.
Unable to View Video Stream
If the video stream from the camera is not displayed, it could be that the packets are blocked by the
firewall, or there could be a conflict with video codecs that are installed for other video programs.
When displaying video with a VMS for the first time, the Windows Personal Firewall may ask for
permission to allow the video player to communicate on the network. Select the check boxes
(domain/private/public) that are appropriate for the network.
If necessary, test to make sure the video from the camera can be viewed by a generic video player
such as VLC media player (
http://www.videolan.org/vlc/
). To view the video stream, specify RTSP
port 554 and the appropriate stream name. For example:
rtsp://192.168.0.250:554/stream1
for Visible 1,
rtsp://192.168.0.250:554/stream2
for Visible 2, and
rtsp://192.168.0.250:554/stream3
for Thermal/Unified
Authentication is required when logging into the camera stream using any of the user/passwords
setup by an administrator (admin level login). Refer to
Users Page
.
Refer to
for additional information on RTP settings and stream names.
