FLIR CM-3304 User And Installation Manual Download

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Ariel Gen III

User and
Installation
Guide

CM-3304/CM-3308

Ver. 5

March 10, 2019

Summary of Contents for CM-3304

Page 1: ...Ariel Gen III User and Installation Guide CM 3304 CM 3308 Ver 5 March 10 2019 i...

Page 2: ...e the property of their respective owners This product is protected by patents design patents patents pending or design patents pending The contents of this document are subject to change FLIR Systems...

Page 3: ...event possible harm to the environment or human health all EEE products including any cables that came with the product should be responsibly discarded or recycled To identify a responsible disposal m...

Page 4: ...mendations 12 4 2 Mounting Instructions 13 4 3 Powering the Camera 16 4 4 Connecting the Camera to the Network 17 4 4 1 Configuring the Unit s Initial IP Address 17 4 4 2 Inserting and Configuring the...

Page 5: ...1 5 4 Motion 61 5 3 1 5 5 Network 62 5 3 1 5 6 Schedule 63 5 3 1 5 7 Tampering 64 Events Handler 64 5 3 1 6 5 3 1 6 1 Email 65 5 3 1 6 2 FTP 66 5 3 1 6 3 Recording Settings 67 5 3 1 6 4 SD Card 68 5...

Page 6: ...0 5 3 2 Video Settings 91 5 3 2 1 5 3 2 1 1 CM 3304 Video Resolutions 95 5 3 2 1 2 CM 3308 Video Resolutions 100 Privacy Zone 105 5 3 2 2 ROI 105 5 3 2 3 Camera Tab 106 5 3 3 Exposure Screen 106 5 3 3...

Page 7: ...se by technical users who have a basic understanding of CCTV camera video equipment and LAN WAN network connections Remarque Ce document est destin aux utilisateurs techniciens qui poss dent des conna...

Page 8: ...te FLIR Systems Inc et ses agents ne garantissent d aucune fa on que les produits sont adapt s l usage auquel l utilisateur les destine FLIR Systems Inc ne pourra tre tenu pour responsable en cas de m...

Page 9: ...ains information that indicates a procedure or condition where there are potential hazards SAVE ALL SAFETY AND OPERATING INSTRUCTIONS FOR FUTURE USE Although the unit is designed and manufactured in c...

Page 10: ...ses vis Aucune pi ce se trouvant l int rieur de l unit ne n cessite un entretien par l utilisateur Seul un technicien form et qualifi est autoris entretenir et r parer cet quipement Respectez les cod...

Page 11: ...from tripping wire fraying overheating etc Ensure that nothing rests on the unit s cables or power cords Ample Air Circulation Leave enough space around the unit to allow free air circulation Cabling...

Page 12: ...304 CM 3308 User and Installation Guide 1 1 Accessing General Camera Information Detailed Camera information is available on the FLIR website accessible by navigating to Products Security Visible Secu...

Page 13: ...21 I includes a 1 2 9 BSI CMOS Vari focal 9 22mm F1 5 D N lens CM 3308 11 1 includes a 1 2 5 BSI CMOS Vari focal 3 4 9mm 100 HFOV F1 5 D N lens Figure 1 CM 330X Mini Dome Camera 2 1 Features Progressi...

Page 14: ...g Screws TP4 25mm 2pcs 2pcs Tapping Screws TP4 32mm 2pcs 2pcs M4 Screw 25mm 2pcs 2pcs Plastic anchors 2pcs 2pcs T20 Torx wrench 1pc 1pc Drill template 1pc 1pc Water proof cap 1pc 1pc Desiccants 1pc 1p...

Page 15: ...a Dimensions 3 1 1 CM 3304 Camera Dimensions Following are the CM 3304 camera dimensions Figure 2 Fixed Focal Side Dimensions Figure 3 Base Dimensions The CM 3304 camera includes a network cable with...

Page 16: ...Description CM 3304 CM 3308 User and Installation Guide 3 1 2 CM 3308 Varifocal Camera Dimensions Following are the CM 3308 motorized varifocal camera s dimensions Figure 4 Side Dimensions Figure 5 V...

Page 17: ...no network activity Figure 6 CM 330X System Cable 3 2 System Requirements Item Minimum System Requirement Personal Computer Intel Pentium IV 2 4GHz or higher with 1GB RAM Monitor display with minimum...

Page 18: ...y requirements Caution To avoid damage from overheating or unit failure assure that there is sufficient temperature regulation to support the unit s requirements cooling heating Operating temperature...

Page 19: ...Follow the instructions in Installation Guides listed in the Related Information section of the Package Contents section To mount the camera in the ceiling 1 Drill the screw holes on the surface with...

Page 20: ...March 10 2019 14 Installing and Connecting the Camera CM 3304 CM 3308 User and Installation Guide 3 Fix the mounting base on the surface with screws Figure 9 Dome Ceiling Installation...

Page 21: ...acer to the base of the camera Figure 10 Spacer Attached to Camera Base 5 Align the holes of the spacer with the holes in the base of the camera Use the appropriate mounting hardware for your surface...

Page 22: ...able Figure 12 Power Connection Caution 1 This product must be connected only to a PoE network 2 The PoE supply s rated output is 48VDC 0 2A 3 If the camera is installed for outdoor use the PoE supply...

Page 23: ...ork and to set the unit s initial IP address If the camera is managed by FLIR s Horizon or Meridian VMS and is configured as a DHCP server Horizon or Meridian automatically assigns the camera an IP ad...

Page 24: ...te The user name and password are case sensitive 6 Click Login The camera s web interface opens Figure 15 Web Interface 7 Click here on the screen to download the Ariel Player plug in The Ariel Player...

Page 25: ...User and Installation Guide Figure 17 Corrupt Invalid Signature Follow these steps in order to install the Player a Click View downloads The View Downloads screen opens Figure 18 View Downloads Screen...

Page 26: ...installation process starts 8 Click Run on the information bar to install the Ariel Player plug in The Windows Installer opens and the Ariel Player Wizard dialog box is displayed Figure 20 Ariel Playe...

Page 27: ...ion Guide Figure 22 Ariel Player Setup Wizard Screen 3 10 Click Close when the Installation Complete dialog box is displayed Figure 23 Ariel Player Setup Wizard Screen 4 11 After the download has comp...

Page 28: ...g Box d Click Yes The computer reboots and the Rebooting Completed message appears e Click OK The Live View screen is displayed To manage the camera using Latitude or on a network with static IP confi...

Page 29: ...on the unit in DNA s Discover List The camera s Login window opens See Figure 14 Login Window page 21 8 Enter the default User Name Admin and Password 1234 Note The user name and password are case sen...

Page 30: ...by an event The microSD card slot is located on a printed circuit board inside the camera housing To install a microSD card 1 After removing the camera s cover insert a microSDXC card in the card slot...

Page 31: ...microSD card slot Figure 28 Camera Reset Button MicroSD Slot To reboot the camera Partial Reset Press the Default button for approximately five seconds The unit reboots Configured settings are saved...

Page 32: ...use HTTP mode to log into the device enter http IP address e g http 192 168 0 250 3 Press the ENTER key on your PC keyboard The unit s Login window is displayed See Figure 14 Login Window page 21 4 E...

Page 33: ...Link Click Logout to exit the web interface Model Number Displays the model number Above the Live View window the selected video format date and time are displayed Below the Live View window the firmw...

Page 34: ...configured Video Analytics Rule Show Analytics Rule Overlay Shows the configured line or area drawing configured for the currently active Video Analytics Rule Reset Scene Resets the scene of a configu...

Page 35: ...Recordings that are triggered by events such as motion detection are stored on the camera s microSD card which can store up to128GB of data The card is not included To view a triggered event recordin...

Page 36: ...Streams can be viewed for the three channels and two video encoding formats H 264 and MJPEG The camera supports sending unicast and multicast streams via the RTSP protocol Unicast streams include the...

Page 37: ...RL string agree with the resolution set in the Streaming Video Settings screen 4 Click Play The video stream is displayed in the media player If available audio will also be streamed Figure 32 Media P...

Page 38: ...tic rule The rule options are Counting Border Line Loitering Area Protection Object Removal Object Dropped When Draw Analytics Overlay is checked it will show the configured drawing for that rule The...

Page 39: ...gs the Settings menu is displayed in the sidebar Three sections are displayed System Streaming and Camera Figure 33 Unexpanded Sidebar 5 3 1 System Tab The System tab is used for configuring essential...

Page 40: ...creen To set the zoom control 1 In the Zoom Control section move the slider to the desired zoom between Wide 1 00 to Tele 3 00 To set Auto Focus 2 In the Focus Control section click Start Auto Focus i...

Page 41: ...a will automatically focus itself after the zoom has been changed To revert to the previous settings 6 In the Restore Position section click Start The previous settings are restored Note After clickin...

Page 42: ...e according to the network DHCP server Server Address Enter the IP address for the NTP server Synchronization Period Select a number between 1 24 for the frequency in number of hours that the camera w...

Page 43: ...tar Note If you are upgrading from the GA firmware version 01 05 32 or 01 05 32 5 to version 01 05 37 4 or higher you must update the bin file from DNA version 2 1 2 4 or higher 3 Click Upgrade The u...

Page 44: ...ress netmask address and gateway address TV format and image rotation settings If a Basic Video Analytics license was in use it is saved Click Full factory defaults to restore factory defaults includi...

Page 45: ...s might change when restoring full factory defaults it is recommended to use DNA to discover the unit after rebooting 13 Click OK A dialog box opens requesting you to close the tab in your browser 14...

Page 46: ...or displaying the date or text in two configurable locations on the Live View window It is also possible to set the background color and text color to display upon the occurrence of an event Set the O...

Page 47: ...igure the following settings in case an event occurs Background Color From the drop down list select Black or Transparent default setting Text Color From the drop down list select Black or White defau...

Page 48: ...e video and view it in full screen mode There can be more than one Operator A User can only view the Live View screen A maximum of 9 Users is possible To modify default Administrator credentials 1 Cli...

Page 49: ...new Operator or User name is displayed in the Account Setting list Figure 50 Updated Account Setting List To modify an operator or user 8 Click Modify 9 Enter the new User Name or Password To delete...

Page 50: ...ure basic settings 1 In the Basic Settings section do the following a In the Device Name text box enter a friendly name for the camera b In the HTTP Port text box enter the port number The range is fr...

Page 51: ...The IP address is necessary for network identification Enter the IPv4 address if you are using IPv4 to connect to the network in Manual mode In PPPoE and DHCP modes the IPv4 address is assigned autom...

Page 52: ...era connects to the UPnP server by using its IP address and default device name This is the default setting Device Name The camera connects to the UPnP server by using the default camera name User Inp...

Page 53: ...ccess them via FTP 5 3 1 4 3 RTSP The RTSP screen is used for transmitting the encoded video stream The RTSP protocol is used for establishing the connection and controlling the streaming data between...

Page 54: ...am1 7 From the Metadata drop down list select ON or OFF The default is OFF 8 From the Address Type drop down list select Manual or Auto The default is Auto 9 In the Multicast URL text box enter the mu...

Page 55: ...n the Write Community String text box enter the community name that has read write access to all supported SNMP objects except read only objects The default value is private 6 In the Trap Community St...

Page 56: ...ed for managing the entities in the communications network is downloaded 5 3 1 4 5 802 1X The 802 1X screen is used for enabling the camera to access a network protected by the 802 1X EAPOL Extensible...

Page 57: ...icate The Status is displayed as Not Installed until the CA certificate is downloaded 11 Do one of the following Click Save The status is displayed as Not Installed until the configuration is saved Cl...

Page 58: ...n IP address 5 From the Filter drop down list select Deny 6 Check the Enable checkbox for each IP address for which you want to deny access 7 Enter the IP address in the Address text box 8 Click Save...

Page 59: ...is 389 3 In the Base DN text box enter or edit the default Distinguished Name Domain Components of the parent entry This is used for searching the directory tree in the LDAP server The default settin...

Page 60: ...use HTTPS on the camera an HTTPS certificate must be installed The HTTPS certificate can be obtained either by creating and sending a certificate request to a Certificate Authority CA or by creating a...

Page 61: ...on Name Enter the name of the organization to which the entity identified in Common Name belongs Organization Unit Name Enter the name of the organizational unit to which the entity identified in the...

Page 62: ...y default Enable is not checked Figure 68 Events Source Defocus Screen To define the method to store a snapshot 1 In the Snapshot section select the Store on Edge checkbox to store a snapshot on the c...

Page 63: ...n display 11 Click Save To set the arming schedule 12 In the Arming Schedule Setting area click Edit The Edit screen opens Figure 69 Arming Schedule Setting Edit Screen 13 In the Start Time column ent...

Page 64: ...een Figure 70 Updated Arming Schedule Setting Section Note 1 You can record up to three clips per day 2 You must separate the hours and minutes with a colon i e 02 00 5 3 1 5 2 Alarm The Events Source...

Page 65: ...ing an email notification 5 See instructions in section 6 3 1 5 1 To define OSD text 6 See instructions in section 6 3 1 5 1 To set the arming schedule 7 See instructions in section 6 3 1 5 1 5 3 1 5...

Page 66: ...camera is more sensitive to noise which results in more alerts displayed in red The setting depends on the situation and environment If the scene is located in a quiet place it is possible to use low...

Page 67: ...itude motion detection configuration should be done from Latitude Admin Center not from the web interface 2 If Motion Detection is enabled Basic Video Analytics is disabled To enable motion settings 1...

Page 68: ...Source Network Screen To enable notification if the network connection is lost 1 In the Lost Network Connections section select Enable By default Enable is not checked 2 Click Save To start recording...

Page 69: ...shot recording on the edge enabling email headers defining the OSD text and setting the alarm schedule Figure 76 Events Source Schedule Screen To set a trigger interval 1 Select Enable By default Enab...

Page 70: ...Low To define the method to store a snapshot 3 See instructions in section 6 3 1 5 1 To record the event on the camera 4 See instructions in section 6 3 1 5 1 To enable sending an email notification...

Page 71: ...isplayed Figure 78 Events Handler Email Screen 2 In the Basic Settings area configure the following settings a Authentication From the drop down list select one of the following authentication methods...

Page 72: ...of events that are configured from the Events Source section and transmitted from the camera via FTP to the remote FTP server Figure 79 Events Handler FTP Screen To configure FTP server settings 1 In...

Page 73: ...ettings 1 From the Record Status drop down list select Video or Audio and Video 2 From the Record Status drop down list select One Shot default or Continuous If you select One Shot do the following a...

Page 74: ...t select ON The default is ON 3 Click Save 5 3 1 6 5 Snapshot The Snapshot screen is used for configuring snapshot settings Figure 84 Events Handler Snapshot Screen To configure snapshot settings 1 In...

Page 75: ...in the scene A single defined area Monitoring an ATM or outside an apartment building Area Protection Detect people or vehicles coming into or going out of the scene A single defined area Secure a cou...

Page 76: ...ettings 4 The Advanced Options section is used to change Sensitivity create exclusive Masks and set an Arming Schedule 5 The final step is to choose the Analytic Action to be trigger when a rule is ac...

Page 77: ...counting people would be mounted vertically If the scene changes significantly e g a building being demolished or a new rule is being activated it s recommended to use the Reset Scene button This will...

Page 78: ...s creates the individual licenses and sends them back in a zip file c Loading the License User unzips the file and selects specific unit licenses for activation via the camera web page In an upcoming...

Page 79: ...eras at an angle that shows as little of the skyline as possible When determining the camera positioning consider whether you only need to detect the moment of intrusion or when a target simply approa...

Page 80: ...enter of the picture compared with the edges of the scene 3 The larger the size of the object the earlier the detection 4 The scene and camera mounting may affect the accuracy of detections For exampl...

Page 81: ...and how to configure them Counting Border Line Loitering Area Protection Object Removal Object Dropped The Video Analytics Counting screen is used for configuring the people counting analytic capabil...

Page 82: ...s are currently being used and the count of people or object that have passed based on the configured rule Reset Counting Clicking Reset Counting will set the count back to 0 See the following section...

Page 83: ...le length and location after it s drawn See the Initial Settings section for more information on the setup process Line Settings This section allows the user to add directional lines to specify the ar...

Page 84: ...ich does not exist in other rules For additional information about the Advance options section and an explanation of the other features on this page see Advanced Options Combine Rule When Combine Rule...

Page 85: ...CM 3308 User and Installation Guide By combining rules the system will trigger the chosen actions when all of the selected rules are activated See the following sections for more information on Advanc...

Page 86: ...ea around an ATM or in front of a door where people are expected to move through and not linger for a long time Draw a line around the protected area forming a closed shape The minimum loitering durat...

Page 87: ...gure advanced settings including sensitivity area masking reset scene and arming schedule Analytics actions Use the Area Protection rule to secure an area against any incoming or outgoing traffic huma...

Page 88: ...tion Advanced Options Analytics Actions The Video Analytics Object Removal screen is used for configuring the object removal detection analytic capability This page allows you to Configure 3 detection...

Page 89: ...e will allow the user to draw the box according to that zone identified by the color Basic Settings For general Basic Settings see Basic Settings Removal Duration This section is used to configure the...

Page 90: ...Once the rule has been defined do not disturb the scene for about 30 seconds to a minute See the Initial Settings section for more information on the setup process Zone Settings This section allows th...

Page 91: ...n for Border Line includes an extra feature called Combine Rule More more information please navigate to Combine Rule Advanced Control Sensitivity Clicking the button will allow the user to change the...

Page 92: ...Save will save the configurations of all Enabled masks Reset Scene Clicking Reset Scene will relearn the scene and the background in case the scene has changed or the camera has been moved To set the...

Page 93: ...rder to register as a count Note There is no time limitation on the hold count i e If a large amount of time occurred between people it will wait until it has reached the hold count amount before regi...

Page 94: ...tics Missed detections False alarms In both cases the first step is to re check the set minimum and maximum object sizes For example if the minimum object size is very small it might allow for the det...

Page 95: ...nalytics Debug Live View 2 Foreground displays the raw motion data in the scene This data is processed by the video analytics algorithms to identify and construct objects By viewing the raw data the u...

Page 96: ...330X via a Web Browser CM 3304 CM 3308 User and Installation Guide Analytics Debug Foreground View 5 3 2 Streaming Tab The Streaming tab is used for configuring video streaming settings privacy zones...

Page 97: ...rent Profiles has its own settings which can include Resolution Compression and associated settings DSCP Frame Rate Rate Control and Maximum Bit Rate Each profile supports up to three concurrent strea...

Page 98: ...e quality at reduced bandwidths and storage costs and is becoming more common as the camera processors DSPs become more able to handle the processing load Main Profile can save 10 12 over Baseline Hig...

Page 99: ...congestion The camera supports the Video DSCP class which consists of applications such as HTTP RTP RTSP and RTSP HTTP Note Remember to synchronize the QoS setting of the camera with the network route...

Page 100: ...s selected 4 In the Stream2 section configure the following settings a From the Resolution drop down list select For PAL systems 1280x720 HD 720p 720x576 D1 or Off The default is 1280x720 For NTSC sys...

Page 101: ...econd 6 Click Save 5 3 2 1 1 CM 3304 Video Resolutions The CM 3304 camera supports up to three simultaneous streams with up to 4MP on Stream1 Full HD 1080p on Stream2 and HD 720p on Stream3 Note 1 Str...

Page 102: ...4 H 265 MJPEG 2560 x 1440 25 fps H 264 H 265 720 x 480 25 fps H 264 H 265 MJPEG 1920 x 1080 30 fps H 264 H 265 1280 x 720 30 fps H 264 H 265 MJPEG 720 x 480 30 fps H 264 H 265 MJPEG 1280 x 720 30 fps...

Page 103: ...265 MJPEG 720 x 576 25 fps H 264 H 265 MJPEG H 265 H 264 H 265 H 264 MJPEG H 265 H 264 MJPEG NTSC Stream1 Stream2 Stream3 2560 x 1440 15 fps H 264 H 265 1920 x 1080 15 fps H 264 H 265 MJPEG 1280 x 72...

Page 104: ...via a Web Browser CM 3304 CM 3308 User and Installation Guide 720 x 480 30 fps H 264 H 265 MJPEG 720 x 480 30 fps H 264 H 265 MJPEG 720 x 480 30 fps H 264 H 265 MJPEG 720 x 480 30 fps H 264 H 265 MJP...

Page 105: ...265 MJPEG 720 x 576 15 fps H 264 H 265 MJPEG 720 x 576 15 fps H 264 H 265 MJPEG 1920 x 1080 25 fps H 264 H 265 MJPEG 1280 x 720 25 fps H 264 H 265 MJPEG 1280 x 720 25 fps H 264 H 265 MJPEG 720 x 576...

Page 106: ...rate with MJPEG compression The following resolutions are available H 265 H 264 Only PAL NTSC 3840 x 2160 25 fps 3840 x 2160 30 fps 1920 x 1080 50 fps 1920 x 1080 60 fps 1920 x 1080 25 fps 1920 x 1080...

Page 107: ...March 10 2019 Accessing the CM 330X via a Web Browser CM 3304 CM 3308 User and Installation Guide 720 x 480 30 fps H 264 H 265 MJPEG 720 x 480 30 fps H 264 H 265 MJPEG 720 x 480 30 fps H 264 H 265 MJ...

Page 108: ...H 264 H 265 MJPEG 3840 x 2160 25 fps H 264 H 265 720 x 576 25 fps H 264 H 265 MJPEG 1920 x 1080 50 fps H 264 H 265 MJPEG 1280 x 720 25 fps H 264 H 265 MJPEG 720 x 576 25 fps H 264 H 265 MJPEG 1920 x...

Page 109: ...64 H 265 MJPEG 1280 x 720 25 fps H 264 H 265 MJPEG 1280 x 720 25 fps H 264 H 265 MJPEG 720 x 480 25 fps H 264 H 265 MJPEG 720 x 480 25 fps H 264 H 265 MJPEG 720 x 480 25 fps H 264 H 265 MJPEG 1920 x 1...

Page 110: ...4 H 265 MJPEG 1280 x 720 25 fps H 264 H 265 MJPEG 1280 x 720 25 fps H 264 H 265 MJPEG 720 x 576 25 fps H 264 H 265 MJPEG 720 x 576 25 fps H 264 H 265 MJPEG 720 x 576 25 fps H 264 H 265 MJPEG 1920 x 10...

Page 111: ...ct a privacy zone number from the list of Zone 1 through Zone 8 2 From the Privacy Color Setting drop down list select Black Grey or White The default setting is Black 3 In the Enable section select O...

Page 112: ...the region of interest 5 Click Save The region of interest is displayed on the screen 6 To delete the region of interest select ROI 1 or ROI 2 and click Clear The ROI is deleted 5 3 3 Camera Tab The C...

Page 113: ...he Exposure section Max Shutter Speed Select a suitable shutter speed according to the environmental luminance The following table displays the options Max Shutter Speed PAL NTSC 1 6 25 1 7 5 1 12 5 1...

Page 114: ...t and others are dark If this function was not used the image either would be overexposed or too bright in bright areas and completely dark in dark areas Digital WDR helps to improve image quality by...

Page 115: ...Night modes upon minor changes in light intensity When set to Low the camera automatically switches between Day and Night modes upon major changes in light intensity In the IR Control section configu...

Page 116: ...bient lighting the slower the shutter speed should be Figure 98 Flickerless Exposure Mode Settings Continue to configure the other settings in the Exposure section Exposure Value See the explanation i...

Page 117: ...ion in the Auto Mode section above Time See the explanation in the Auto Mode section above Sensitivity See the explanation in the Auto Mode section above In the IR Control section configure the follow...

Page 118: ...5 3 3 1 3 Auto Iris Mode Auto Iris mode sets a fixed exposure while other parameters can change Figure 99 Auto Iris Exposure Settings Continue to configure the other settings in the Exposure section...

Page 119: ...above In the Day Night Switch Control section configure the following settings Mode See the explanation in the Auto Mode section above Time See the explanation in the Auto Mode section above Sensitiv...

Page 120: ...set fixed values for shutter and gain levels Increasing the value of the fixed shutter increases the amount of light entering the sensor which allows a brighter and more detailed image In a similar ma...

Page 121: ...he gain between 0 48 dB Increasing the gain lightens dark pictures resulting from low level lighting The default is 0 Digital WDR See the explanation in the Auto Mode section above In the Day Night Sw...

Page 122: ...eve a greater scale of brightness In the Exposure section configure the following settings Exposure Value See the explanation in the Auto Shutter section above Backlight Compensation See the explanati...

Page 123: ...automatically Clicking Reset returns the settings to factory defaults To configure quality settings 1 In the Quality section configure the following settings Sharpness Set the slider between 0 100 whi...

Page 124: ...f the following Flip This setting flips the image upside down Mirror This setting views the image from a different angle Both This setting views the image upside down from a different angle OFF defaul...

Page 125: ...adjust the following settings R Gain Adjusts the red color in the image from 0 to 511 The higher the number the redder the image The default setting is 64 B Gain Adjusts the blue color in the image f...

Page 126: ...e FTP server HTTP 80 Sending commands requests replies and notifications HTTPS 443 Using the secure socket protocols SSL TLS over HTTP HTTPS must be enabled if your network uses SNMPv3 Multicast Strea...

Page 127: ...ra to an isolated network and make sure camera gets DHCP address and is accessible Move the camera back to the network and test it If you still have issues reset the camera physically by pressing the...

Page 128: ...s of the network are set properly Check that other processes and applications are not causing undue latency Check that the firewall analysis or blocking is not interfering with the video stream and su...

Page 129: ...erts Group NTP Network Time Protocol ONVIF Open Network Video Interface Forum OSD On Screen Display ROI Region of Interest RTP Real time Transport Protocol RTSP Real time Streaming Protocol SHA Secure...

Page 130: ...March 10 2019 124 Appendix CM 3304 CM 3308 User and Installation Guide Image Name Description CM CAPX 31 Pendant Cap CM 4S 31 4S Mounting Adapter CM BKBX 31 Back Box...

Page 131: ...ales PH 1 888 747 3547 Support FX 1 805 685 2711 www flir com security Corporate Headquarters FLIR Systems Inc 27700 SW Parkway Ave Wilsonville OR 97070 USA PH 1 503 498 3547 FX 1 503 498 3153 Documen...

Page 132: ...Index F Full Factory Reset 71 P Partial Reset 71...

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