Warranty service conditions
Warranty service conditions
DISHWASHERS
Operation and installation manual
The products are subject to free repair, if used
only for personal, family or other needs, not re-
lated to business activities, or satisfying house-
hold requirements in an office of a company, in-
stitution or enterprise. The use of the products
for purposes differing from above is deemed
violation of the operation regulations.
The warranty certificate confers a right on free
repair of the product within 12 months from the
purchase date. Should you have any questions
regarding the maintenance service, please con-
tact the official representative of the brand. The
contact details are on the web site of our part-
ner krona-steel.com. Within the warranty period
defective parts of the products are subject to
free repair or replacement with new ones. It is
the Service Center that has to decide whether
the defective products shall be repaired or re-
placed.
The service life of the product is 7 (seven) years.
The service life starts on the purchase date. If
it turns out to be impossible to determine the
purchase date, the service life shall start on the
manufacturing date, encoded in the product se-
rial number which is on the manufacturer's plate.
The manufacturer’s plate availability is an oblig-
atory condition! Make sure it is available and
keep it for the entire service life of the product.
If it is not available, it may turn out impossible to
determine the product model, manufacturing
date. As a consequence, a request for a free re-
pair may be declined.
The free repair is only possible with a properly
and duly filled in warranty certificate, sale re-
ceipt for a product purchased, other documents
to confirm the warranty period of the product
submitted for repairs or diagnostics.
When buying a product, make sure the warrant
certificate is duly filled in, contains no correc-
tions and bears the purchase date, the stamp of
a sales agency and signature of a sales assistant
(including a tear-off card), model and the serial
number of the product.
Before you call a Service Center specialist,
please carefully read the operation regulations.
If the product turns out to be non-defective upon
diagnostics performed by the specialist, the
Service Center reserves the right to demand an
ungrounded call payment from the customer,
basing upon the current price list.
Any complaints with regard to quality of the
components are subject to consideration only
upon the quality inspection (technical condition
inspection) to be conducted by a representative
of the authorized Service Center.
The manufacturer shall not be liable for any
damage to a customer or property of a customer
and not be obliged to perform free repairs on the
occurrence of any of the following:
– documents are missing to confirm the right for
free repairs;
– repairs have not been performed by autho-
rized persons, the product design has been
changed, the product intervention is found,
conflicting with the operation regulations;
– the operation regulations have been violated,
stated in the product manual;
– installation regulations have been violated, as
stated in the product manual;
– the product has not been timely serviced and
maintained, as the product manual requires;
– the product has been connected to a water
supply system, the water pressure of which
differs from values specified in the product
manual;
– the components and consumables have been
replaced (accessories, lighting lamps*, filters,
* Except backlight lamps, unless its replacement procedure is described in the operation manual. It is only
the replacement procedure that is free, not the lamp itself.
Summary of Contents for TD 55 VENETA P5 GR
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