INSTRUCTION MANUAL
FIT DISPLAY C FIT REMOTE BASIC
11
TROUBLESHOOTING, FAULT CLEARANCE AND REPAIR
11.1
TROUBLESHOOTING AND FAULT CLEARANCE
11.1.1
DRIVE SYSTEM OR DISPLAY DOES NOT START UP
If the display and/or the drive system do not start up, proceed as follows:
1. Check whether the battery is inserted correctly. If it is not, insert the battery correctly.
2. Start the drive system.
3. If the drive system won’t start, remove the battery.
4. Clean all the contacts with a soft cloth.
5. Insert the battery.
6. Start the drive system.
7. If the drive system won’t start, remove the battery.
8. Fully charge the battery.
9. Insert the battery.
10. Start the drive system.
11. If the drive system won’t start, press the on-off button (operating element) for at least 8 seconds.
12. If the drive system does not start after about 6 seconds, press the on-off button (operating element) for at least
2 seconds.
13. Contact your specialist dealer if the drive system does not start.
11.1.2
ERRORS IN THE ASSISTANCE SYSTEM
Symptom
Cause
Remedy
Assistance is not
available.
Is the speed too high?
1. Check display screen. The motor assistance is
only active up to the maximum speed for which
the e-bike is approved.
Is the battery charged sufficiently?
2. Check battery is charged.
3. Recharge the battery if it is almost flat.
The motor may become too hot
during rides at high temperatures,
up long inclines or when carrying a
heavy load for a long time.
4. Switch off the drive system.
5. Wait a moment and then check again.
The rechargeable battery, display
or operating element may be
connected incorrectly, or one or
more of them may have a problem.
6. Contact your specialist dealer.
Assistance is not
available.
Are the pedals being pushed?
1. Your e-bike is not a motorbike. Push the pedals.
Is the system switched on?
2. Press
on-off button
(operating element) to
switch on the system.
Is the level of assistance set to
OFF
?
3. Set the level of assistance to
HIGH
,
STD
,
ECO
or
AUTO
.
4. Contact your specialist dealer if you still feel that
the no assistance is being supplied.
FIT_Manual_Display_Comfort_Remote_Basic_V1_en | Version 01 | 04.04.2022
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