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TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and some
suggestions that may help to correct the problem. If you still have problems, please contact
your Fisher & Paykel Authorised Repairer.
Operating problems
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Washer not
turning on
Power not switched on at
the wall.
Switch the power on at the wall.
Then touch
.
Household power supply
not working.
Try plugging in another electrical appliance.
KEYLOCK
may be activated.
Touch and hold the
button for
2 seconds, refer to ‘Keylock mode’.
Washer not filling
with water when
touched
Inlet taps not turned on.
Check that both the hot and cold taps are
turned on.
Blocked inlet hose filters.
Clear blockages from inlet hose filters.
DELAY START
is set.
Refer to ‘Delay Start’ for information.
Washer is filling
continuously
Drain hose is not
installed correctly.
Ensure drain hose is located in standpipe
or tub.
Ensure standpipe is at least 850 mm high
but no more than 1200 mm high.
Washer could be siphoning.
To prevent siphoning ensure the drain hose
does not extend more than 20 mm from the
end of the hose guide, refer to ‘Draining’.
Washer is not
spinning properly
The load could be out of balance.
Pause washer and manually redistribute
the load.
Washer is not level.
Check the washer is level and does
not rock in any direction, refer to
‘Levelling instructions’.
Spin speed sounds
slower than normal
Clothes are unevenly distributed
in the bowl.
Washer has compensated by lowering the
spin speed.
The outer wash bowl may still
be hot from being filled with
hot water.
The washer has slowed the spin speed as a
protective measure.
Washer is continually
going out of balance
Washer may not be level.
Check the washer is level and does
not rock in any direction, refer to
‘Levelling instructions’.
Refer to ‘Changing pre-set options’ to
change the out of balance recovery mode.
