E-18
1 YEAR LIMITED WARRANTY AND SERVICE
VALID IN THE U.S.A. ONLY
This product is manufactured, distributed or sold by SPECTRA MERCHANDISING
INTERNATIONAL, INC., official licensee for this product. All right, title and interest to use the
“First Alert” logo trademarks and the “First Alert” trade dress are exclusively licensed by BRK
Brands, Inc. and are used under license from BRK Brands, Inc.. Please contact SPECTRA’s
Service Department for questions/comments, warranty, support, or service related to this
product.
SPECTRA MERCHANDISING INTERNATIONAL, INC. warrants that this product 1) is free
from defects in materials and workmanship and 2) conforms to its specifications for a period of
1 year from the date of original customer purchase and provided the product is utilized within
the U.S.A. This warranty is not assignable or transferable. Our obligation under this warranty
is the repair or replacement of the defective unit or any part thereof, except batteries, when it is
returned to the SPECTRA Service Department, accompanied by proof of the date of original
consumer purchase, such as a duplicated copy of a sales receipt.
You must pay all shipping charges required to ship the product to SPECTRA for warranty
service. If the product is repaired or replaced under warranty, the return charges will be at
SPECTRA’s expense. There are no other express warranties other than those stated herein.
This warranty is valid only in accordance with the conditions set forth below:
1.
The warranty applies to the SPECTRA product only while:
a)
It remains in the possession of the original purchaser and proof of purchase is
demonstrated
b)
It has not been subjected to accident, misuse, abuse, improper service, usage
outside the descriptions and warnings covered within the owner’s manual or
non-SPECTRA approved modifications
c)
Claims are made within the warranty period
2.
This warranty does not cover damage or equipment failure caused by electrical wiring not
in compliance with electrical codes or SPECTRA owner’s manual specifications, or
failure to provide reasonable care and necessary maintenance as outlined in the owner’s
manual.
3.
Warranty of all SPECTRA products applies to residential use only and is void when
products are used in a nonresidential environment or installed outside the United States.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. TO OBTAIN SERVICE please remove all batteries (if any) and pack the unit
carefully and send it prepaid by insured parcel post or UPS to SPECTRA at the address shown
below. IF THE UNIT IS RETURNED WITHIN THE WARRANTY PERIOD shown above, please
include a proof of purchase (dated cash register receipt) so that we may establish your
eligibility for warranty service and repair of the unit without cost. Also include a note with a
description explaining how the unit is defective. A customer service representative may need to
contact you regarding the status of your repair, so include your name, address, phone number
and e-mail address to speed the process.
IF THE UNIT IS OUTSIDE THE WARRANTY PERIOD, please include a check for
$25.00
to
cover the cost of repair, handling and return postage. All out of warranty returns must be sent
prepaid.
It is recommended that you contact SPECTRA first at 1-800-777-5331 or by e-mail at
[email protected] for updated information on the unit requiring service.
In some
cases the model you have may be discontinued and SPECTRA reserves the right to offer
alternative options for repair or replacement.
