Feixun FWR-714N User Manual Download Page 46 | Manualshive

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Appendix A: Troubleshooting

41

300Mbps Wireless N Rouer

Appendix A: Troubleshooting

1.

Feixun Setup cannot fi nd my Router.

If Feixun Setup is not able to communicate with your Router during installation, please check
the following items.

• Ensure that the Router is on. The front-panel light should be on.

• Make sure the computer is connected to the routers LAN port via cable.

• Make sure the routers WAN port is connected to DSL modem via cable.

• There may be firewall software on your computer preventing an outgoing connection.

You may choose to temporarily disable this software before attempting setup.

• Unplug the Routers power supply for 10 seconds, then plug it back in.

2.

The DSL telephone line does not fi t into the Routers Internet port.

The Router does not replace your modem. You still need your DSL modem in order to use
the Router. Connect the telephone line to the DSL modem, and then insert the setup CD into
your computer. Follow the QIG to install your router.

3.

I cannot enter into the routers web page or cannot login.

• Check if the computer is connected to the router.

• Configure your computers IP address, details please refer to the section of Configure the

Computers IP Address in this manual.

• If you cannot login because of forgetting username and password, please reset router by

pressing reset button for 5 seconds, and then login with default username and password
(admin/admin).

4.

The computer cannot connect to the Internet.

• Make sure that the Power LED, WAN LED, and Wireless LED are on; the LAN LED you

connected is on or blinking.

• Make sure the DSL/cable modem is connect to the Router correctly.

• Make sure to enter correct password. If you have forgotten the password, please reset

the router by pressing reset button.

• Reconnect all of the devices on your network if you still cannot link to the Internet.

5.

The computer cannot connect to the network wirelessly.

At first, please make sure you could log on the Internet successfully by cable (detailed
operations please refer to Question 3), and then do the followings to check the wireless
connection:

• If you are far from the Router, you might try moving closer to see if you might have been

out of range.

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Summary of Contents for FWR-714N

Page 1: ......

Page 2: ...ommunication Co Ltd Without the permission of Shanghai Feixun Communication Co Ltd individual or party is not allowed to copy plagiarize imitate or translate it into other languages All the photos and product specifications mentioned in this manual are for references only as the upgrading of software and hardware there will be changes And if there are changes Feixun is not responsible for informin...

Page 3: ...11 WAN Interface Settings 11 Wireless Settings 12 Wireless Security Settings 13 Expert Setting 14 Network Settings 15 Operating Mode 15 LAN Interface Settings 16 WAN Interface Settings 16 PPTP VPN Server 16 MAC Address Cloning 17 Wireless Settings 18 Basic Settings 18 Wireless Security Settings 18 Wireless MAC Address Filtering 18 Advanced Wireless Settings 19 Wireless Client List 20 WPS Settings ...

Page 4: ...gs 28 Advanced Security Settings 29 LAN Web Management 30 Remote Web Management 30 Access Control 31 MAC IP Port Filter Settings 31 Web URL Filtering 31 Routing Settings 32 Static Routing Table 32 Dynamic Routing Settings 32 IP Bandwidth Control 33 IP Bandwidth Control Settings 33 IP Bandwidth Control List 33 Dynamic DNS Settings 34 System Tools 34 Network Time Settings 35 Diagnosis Tools 35 Load ...

Page 5: ...g 38 Traffic Statistics 38 Setup Wizard 39 Software Upgrade 39 Software Update 39 Logout 39 Specification 40 Appendix A Troubleshooting 41 Appendix B Certification 43 FCC Statement 43 CE Mark Warning 44 Appendix C Glossary 45 Appendix D Technical Support 47 ...

Page 6: ...nas and MIMO technology FWR 714N could greatly increases the wireless range sensitivity which enables you to receive wireless signals in the farthest corner of your home or office And you can quickly setup the security at a simple push of the WPS Wi Fi Protected Setup button on the fashionable designed router preventing your device from potential internet attacks Front Panel Power WLAN WPS WAN 1 3...

Page 7: ...D 1 4 These LEDs are corresponding with the LAN ports on the rear panel The LED is continuously lit when the Router is connected to a device through that port It flashes to indicate network activity over that port LED Status Description Power On Power is on Off Power is off WLAN On Wireless network is switched on Off Wireless LAN is disabled Blink Data is transmitting WPS Off WPS function is disab...

Page 8: ...ction which is typically a cable or Digital Subscriber Line DSL modem LAN 1 4 Using Ethernet cables these Ethernet ports 4 3 2 1 connect the Router to computers and other Ethernet network devices on your wired network Power The Power port connects to the included power adapter ON OFF The power on off button Main Features 4 LAN ports and 1 WAN port Wireless N speed up to 300Mbps ideal for internet ...

Page 9: ... Internet connection Quick wireless security setup by simply pressing the WPS button WDS wireless bridge provides seamless bridging to expand your wireless network Built in firewall featured with IP MAC URL filtering and ARP attack prevention to protect your PC Backward compatible with 802 11b g product Setup wizard simplifies installation and configuration ...

Page 10: ...e but the installation will be the same Please use the included power adapter Use of a different power adapter could cause damage and void the warranty for this product Please ensure the Power LAN and WAN lights are ON when the installation finished successfully Configure the Computers IP Address After connecting your PC to the router you need to configure your PCs IP address For Windows XP 2000 1...

Page 11: ...6 Chapter 2 Installation 300Mbps Wireless N Rouer 2 Select and double click Network Connection 3 Right click Local Area Connection and then select Properties ...

Page 12: ...t Protocol TCP IP and click Properties 5 Select Obtain an IP address automatically and Obtain DNS server address automatically Then click OK For Windows Vista 7 1 Click Start Control Panel 2 Click View network status and tasks and then click Manage network connection ...

Page 13: ...ally and Obtain DNS server address automatically Then click OK Setup Wizard After successful installation now you can go ahead with connecting to the internet the operations are as following 1 Open your web browser and enter 192 168 0 1 2 You are prompt to enter the Username Password preset as admin admin which you can found on the label at the bottom of your router and then click Login 3 After a ...

Page 14: ... cable modem services Router will obtain IP address information automatically In this case no need to input anything but click Next b Select Static IP if all the internet ports IP information is provided to you by your ISP you will need to enter in the IP address subnet mask gateway address and DNS address and then click Next c PPPoE is typically used for DSL services Select PPPoE and fill the Use...

Page 15: ...Chapter 2 Installation 10 300Mbps Wireless N Rouer 5 In this page please set the Wireless Network Name SSID Mode Wireless Security click Next 6 Click Finish you would successfully access to the internet ...

Page 16: ...ght there are the corresponding explanations and instructions The Status page provides the current status information about the Router All information is read only Basic Setting The basic setting section configures the Router to your Internet connection Most of this information can be obtained through your Internet Service Provider ISP WAN Interface Settings ...

Page 17: ...r 2 Tunneling Protocol L2TP is a service applies to connections in Israel only PPTP Point to Point Tunneling Protocol PPTP is a service applies to connections in Europe only Select the connection type according to the information provided by your Internet Service Provider ISP and fill in the information accordingly Wireless Settings The basic settings for wireless networking are set on this screen...

Page 18: ...ly Wireless B Only If you have only Wireless B devices select Wireless B Only Channel You can use the channel same as the AP By enabling Open Scanning button to find out the available APs channel SSID Broadcast Select enable to enable the devices SSID to be visible by wireless clients BSSID It is a 48 bit identity used to identify a particular BSS Basic Service Set within an area In Infrastructure...

Page 19: ... format and be valid The key should be ASCII Characters or Hexadecimal Digits Note If you do not set the key the wireless security function is still disabled even if you have selected Shared Key as the Authentication Type Mode 3 Security Mode WPA Personal WPA2 Personal WPA PSK Wi Fi Protected Access A Wi Fi standard is a more recent wireless encryption scheme designed to improve the security featu...

Page 20: ...be able to configure the corresponding function Operating Mode This page is used to set the operating mode of the device Please choose Bridge mode or router mode according to your requirement When the NAT is enabled it can provide the transfer of internal external networks addresses for the LAN and wireless networks You can choose the mode for the router on the pull down list ...

Page 21: ... IP address to log in to the router in order to access the Web configuration page If the new LAN IP address is in a different network segment from the original LAN IP address the dynamic IP service of the router is automatically switched to work in the network segment of the new LAN IP address To apply virtual server DMZ host and DHCP Static Address Allocation please perform the settings again WAN...

Page 22: ... MAC Address Cloning A MAC address is a 12 digit code assigned to a unique piece of hardware for identification Some ISPs require you to register a MAC address in order to access the Internet If you were using cable modem you were suggested to clone the current registered MAC address to the router This page was designed to realize this function Note To enable this function you would to ensure the ...

Page 23: ...e to configure the corresponding function Basic Settings Please refer to section of Basic setting wireless setting Wireless Security Settings Please refer to section of Basic setting Wireless Security Setting Wireless MAC Address Filtering MAC Address MAC addresses involved in the wireless host access control Example If you only want MAC address 00 0A EB 00 07 5F to access the wireless network whi...

Page 24: ...s This section is to configure the advanced wireless setting of the Router including the Radio Preamble 802 11g n Rate Fragmentation Threshold RTS Threshold Beacon Period and DTIM Interval BG protection Mode Auto by default You can select On or Off Beacon Interval The interval for sending packets of the Beacon frame Its value range is 20 1000ms default as 100 DTIM Interval It indicates the interva...

Page 25: ...n distance will not be able to reach your wireless router Enable WMM If you select it the router will process the packets with the priority first You are recommended to select this option APSD Capable It is used for auto power saved service The default is Disabled MAC Address List The added MAC addresses are listed here Click the Delete button to delete the filter management for this MAC address S...

Page 26: ...BC button or press the WPS button on the panel of the Router Press WPS button and WPS LED will blink which means the WPS function is enabled During the blinking time press the WPS button on another network device WPS LED light will become solid when the connection succeeds PIN If this option is enabled you need to enter a wireless clients PIN code in the blank and keep the same code in the client ...

Page 27: ... to extend the distance between the two WLAN devices Functioning as a WDS repeater the W306R connects to both a client card as an AP and to another AP In typical repeater applications APs connecting to other APs equipped with WDS functionality must also support WDS In this mode you need to add the MAC address of the connecting device into the Routers AP MAC address table and the connecting client ...

Page 28: ...t Address of Address Pool The first IP address that is automatically assigned by the DHCP server End Address of Address Pool The last IP address that is automatically assigned by the DHCP server Lease Time The time length of the corresponding IP address lease Gateway You can enter the LAN IP address of the router The default is 192 168 0 1 It is optional Primary DNS Server Enter the information of...

Page 29: ...r you want to assign the above IP address Click Add to add the entry in the list Save Click the Save button to save your setting DHCP Client List Refresh Click to refresh the DHCP client list Forwarding Rule There are four submenus under the Forwarding menu Port Forwarding Port Triggering Setting DMZ Host and UPnP Settings Click any of them and you will be able to configure the corresponding funct...

Page 30: ...ort number Protocol Select the protocol TCP UDP Both for the application Save Click the Save button to save your setting Note Before using port forwarding you should assign a static IP address to the designated server and then enter this static IP address into router as the Server IP Address Please ensure the SPI Firewall was closed before setting the port triggering You could check the SPI Firewa...

Page 31: ...e using one of these ports will be forwarded to the PC that triggered this rule Open Port Protocol The protocol used for Incoming Ports Range either TCP or UDP or TCP UDP If you are not clear about which protocol was being used TCP UDP is recommended To modify an existing entry Enable Select the number of application and click the Enable button to make it enabled Disable Select the number of appli...

Page 32: ...eck the SPI Firewall settings at Expert Setting Security Options Security Settings DMZ Host DMZ Host forwards all the ports at the same time to one PC DMZ Status Click the checkbox to choose disable or enable DMZ IP Address of DMZ Host Click Search IP Address to clone the IP address of the computer you want to expose Save Click the Save button to save your setting To set a DMZ host do as follows 1...

Page 33: ... Click the Save button to save your setting Multicast Forwarding Settings Security Options There are four submenus under the Security Options menu Security Settings Advanced Security Settings LAN Web Management and Remote Web Management Click any of them and you will be able to configure the corresponding function Security Settings ...

Page 34: ...he application layer that adopt the control data mode such as FTP TFTP and H323 help to translate network addresses and ports at the NAT gateway You are recommended to enable this option The Common Service Port drop down list contains some common service ports You can select one and click Add to add the service port to the virtual server list Advanced Security Settings Anti DoS Attack Check to ena...

Page 35: ...AN Any PC in the LAN can access the Web management utility by default so you can enter the specific MAC address of the LAN computer MAC Address 1 2 3 4 Enter the MAC addresses of LAN computers Save Click the Save button to save your setting Remote Web Management This section is to allow the network administrator to manage the Router remotely If you want to access the Router from outside the local ...

Page 36: ... and Port You must set at least one filtering condition You may also set multiple conditions or all the conditions MAC IP Port Filtering Select Enabled or Disabled to enable or disable filtering Default Policy Accepted chose all the packets and devices will be allowed to be passed normally opposite action will be happened if Dropped was been chosen Current IP Port Filtering Rules All the existing ...

Page 37: ...rame and transfer this data frame to destination So it is essential for the router to choose the best path i e routing arithmetic In order to finish this function many transferring paths i e routing table are saved in the router for choosing when needed Dynamic Routing Settings RIP The Routing Information Protocol RIP is a dynamic routing protocol used in local and wide area networks Choose Enable...

Page 38: ...face Save Click the Save button to save your setting Note The bandwidth conversion 1 Mbps 1024 Kbps Select the type of the broadband line and the bandwidth according to the actual situation If you are not sure about the information consult your broadband provider After finishing the settings click the Save button to apply the settings IP Bandwidth Control List Enable IP bandwidth control If you se...

Page 39: ...FTP server and so on behind the Router If you want to activate this function please select Enable and a DDNS service provider to sign up Dynamic DNS service website DDNS Select to enable or disable the DDNS service Username Enter the username the same as the registration name Password Enter the password you set Dynamic DNS service address Enter the DDNS service address Save Click the Save button t...

Page 40: ... to save your setting Note The system will Synchronous with the Network Time Server every hour after saving and it will affect the WAN dial up on demand Diagnosis Tools Select Select Ping or Tracert IP Address Domain Name The destination IP address or domain name Ping Packet Total The number of transmitted data packet when Ping operation is carried out Ping Packet Size The size of transmitted data...

Page 41: ...Ping diagnosis example that router has failed to connect to IP 100 1 1 1 Wake On LAN WOL broadcasts so called Magic Packet Frames across a network to wake up hardware that understands such packets These are normally NICs with Wake On LAN function MAC Address Increase a MAC address to wake the computer on Explain PC Description about the computer Add Click the Add button to finish and the computer ...

Page 42: ...sword admin IP Address 192 168 0 1 Subnet Mask 255 255 255 0 Note After restoring to default settings please restart the device then the default settings can go into effect Export and Load Settings Reboot Rebooting the Router makes the settings configured go into effect or to set the Router again if setting failure happens Reboot the router Click this button to reboot the device ...

Page 43: ... Refresh to update the log Click Clear to clear all the shown information If the log is over 150 records it will clear them automatically Enable remote System Log Check the radio button to enable remote System Log Save Click the Save button to save your Log Clean Click the Clear button to clear all shown information Traffic Statistics This page used to display the current system memory usage WLAN ...

Page 44: ... button to start upgrade Or you can choose to upgrade automatically by click the Update button the router will download and upgrade automatically from FTP server Router will auto reboot when the upgrade finished Note Router might be changed to factory default settings after upgrade please backup in advance During the updating please do not turn off the power Please make sure the software version i...

Page 45: ...WPA WPA2 Personal TKIP AES Support Operating System Microsoft Windows 98SE NT 2000 XP Vista and Windows 7 Hardware Connection 4 x 10 100Mbps LAN ports 1 x 10 100Mbps WAN port Power connector Button Power button WPS button Reset button Antenna 2 x Fixed Omni directional antennas Power Supply 12VDC 0 5A Dimension W x D x H 165 x 106 x 26 5mm Package Contents 1 Wireless N Router 1 Power Adapter 1 CD ...

Page 46: ...ter into the routers web page or cannot login Check if the computer is connected to the router Configure your computers IP address details please refer to the section of Configure the Computers IP Address in this manual If you cannot login because of forgetting username and password please reset router by pressing reset button for 5 seconds and then login with default username and password admin a...

Page 47: ...ou have enabled wireless security then make sure the same security method and key are used by both the computer and the Router 6 I ve installed this new Router and some of my network clients computers game consoles etc are unable to connect Your new Router came pre configured with a network name and no password All clients must use this network name to connect wirelessly to your Router You will ne...

Page 48: ...ct the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is...

Page 49: ...oned below Country Restriction Reason remark Bulgaria None General authorization required for outdoor use and public service France Outdoor use limited to 10 mW e i r p within the band 2454 2483 5 MHz Military Radiolocation use Refarming of the 2 4 GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy None If used outside of own premis...

Page 50: ...into IP addresses Domain Name A descriptive name for an address or group of addresses on the Internet DSL Digital Subscriber Line A technology allowing data to be sent or received over existing traditional phone lines ISP Internet Service Provider A company that can provide access to the Internet MTU Maximum Transmission Unit The size in bytes of the largest packet that can be transmitted NAT Netw...

Page 51: ...ce WECA see http www wi fi net an industry standards group promoting interoperability among 802 11b devices WLAN Wireless Local Area Network A group of computers and associated devices communicate with each other wirelessly which network serving users are limited in a local area ...

Page 52: ...port through Feixun website www feixun com cn Support via E mail support feixun com cn Before you contact technical support please have the following ready Model number of the product e g FWR 714N Hardware version e g Ver A1 0 Serial number S N All these information can be found on the label at the bottom of your product ...

Page 53: ...www feixun com cn Shanghai Feixun Communication Co Ltd ...

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