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Federal Signal Corporation Informer-IP C Series, Setup, Program, And User Manual

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Federal Signal Corporation Informer-IP C Series Setup, Program, And User Manual Download Page 15

15

Informer Series C Overview

Setup, Program, and User Manual 

Federal Signal www.fedsig.com

•  Automated activations
• CommanderOne® cloud interface

CommanderOne Enabled

CommanderOne is a secure cloud service offered by Federal Signal that allows remote 

communication with Commander through a website or the CommanderOne app for 

iPhone and Android® mobile phones.
CommanderOne Highlights:
•  High-security multi-factor authentication with multiple activation security levels
•  High capacity messaging using email, SMS, and push notifications
•  Remote triggering of events within Commander®
•  System status monitoring of speakers on a GIS map
•  Weather monitoring on a GIS map with automated system activation options
•  Automated System Alarms

Summary of Contents for Informer-IP C Series

Page 1: ...0 0920 Printed in U S A Copyright 2017 2020 Federal Signal Corporation Informer IP Series C Models I IP IO I IPW I IP15 I IP15X I IP100AC I IP100DC I IP100ACX I IP100DCX I IP2 I IPSIU Setup Program an...

Page 2: ...1 708 534 3400 This limited warranty is in lieu of all other warranties express or implied contractual or statutory including but not limited to the warranty of merchantability warranty of fitness fo...

Page 3: ...nds 11 Modbus TCP 12 Supported Protocols 12 Notes 13 Modbus with Commander 14 CommanderOne Enabled 15 Configuring Informers Using the Web Interface 16 1 Configuring the Network Interface 16 Configurin...

Page 4: ...g Functions from another RTU 52 7 Configuring Zones 53 Dynamic Zoning 53 8 Creating Activation Templates 55 9 Configuring Input Options 59 Local Activation Inputs Informer15 and Informer100 61 10 Conf...

Page 5: ...Federal Signal www fedsig com 600 Ohms Audio Output 79 Generating Alerts 79 Configuring Inputs 79 Testing and Training 80 Getting Service 80 Appendix A Updating RTU Firmware 81 Appendix B Forms 83 App...

Page 6: ...3 Table 6 Commander Modbus Map 14 Table 7 Register Number 3x 14 Table 8 Register Number 4x 14 Table 9 Function Definitions 50 Table 10 Informer IP Buttons 78 Table 11 Informer Network Configuration 83...

Page 7: ...nstallation Manual See fedsig com for online manuals This manual covers the following Informer devices Informer IP Desk Mount I IP IO Informer IP Wall Mount I IPW Informer15 Speaker I IP15 and I IP15X...

Page 8: ...ly adjust the speaker s output level when the local ambient noise level changes Configure the maximum level and ambient attenuation settings on the Informer s web page NOTE Automatic volume control is...

Page 9: ...ension Single button paging stations and touchscreen phones with configurable call buttons are also available Informer Control using IP Phone Keypad When a SIP phone call has been established with a F...

Page 10: ...page 95 for a complete list Valid WAV File Control Commands The format of the SIP phone command is number Examples of valid WAV file Control Commands 1 0010 4093 Invalid WAV File Control Commands Exam...

Page 11: ...mands The format of the SIP phone command is number Examples of valid Function Control Commands 1 0010 50 Invalid Function Control Commands Examples of illegal Function Control Commands Table 3 Exampl...

Page 12: ...interface that supports the Modbus TCP protocol Configure the Modbus interface on the unit s web page There are two configuration options Enable or Disable the Modbus interface The TCP port number NOT...

Page 13: ...50 80 dB 6 40007 Relay 1 Mode time values if applicable must be set first 0 Off 1 On 2 Timed 3 Latched 7 40008 Relay 1 On Time 0 255 seconds 8 40009 Relay 1 Off Time 0 255 seconds 9 40010 Relay 1 Tota...

Page 14: ...one shot 31 999 32 1000 Template number 1 969 Template number ADDRESS 30 1 Active one shot Table 7 Register Number 3x Analog Input Register Address Register Number 3x Function Value 0 30001 Last activ...

Page 15: ...n with Commander through a website or the CommanderOne app for iPhone and Android mobile phones CommanderOne Highlights High security multi factor authentication with multiple activation security leve...

Page 16: ...places the Informer on a static IP address of 10 10 10 1 with a subnet mask of 255 255 0 0 on port 16887 If the configuration information is lost restore the unit to this factory default setting with...

Page 17: ...the Informer into your web browser to view the web page of the device The Login window appears 4 Enter the Username admin or preconfigured Username NOTE If you change the Username or Password record t...

Page 18: ...utes following power up or master reset RTU Number The RTU s assigned identity Description The RTU s description SmartMsg Server The RTU s assigned default SmartMsg server SmartMsg Failover List The R...

Page 19: ...to the device After changes are made click the Apply button and Reboot the RTU to begin using the new configuration settings Reboot the RTU by cycling power or from the Reboot web page Use a MAC IP ad...

Page 20: ...e 4 Click Apply 5 Reboot the device for the IP address change to take effect NOTE If the Informer will be used autonomously without residing on an IP network use the default settings network to config...

Page 21: ...tMsg check box to enable or disable the SmartMsg network interface To use the interface check the box and enter the IP address of the SmartMsg server The port is preconfigured to 16887 When applied th...

Page 22: ...onfiguring Informers Using the Web Interface Informer IP Series C Federal Signal www fedsig com To change the configure the RTU Settings of the Informer 1 Select RTU Settings The RTU Settings page app...

Page 23: ...ers Power Attenuation Use this control to set the default volume level The selected level applies to SIP audio and all other functions unless overridden by Commander The selected value defines dB atte...

Page 24: ...This prevents a speaker from staying busy if a phone is left off the hook or on hold unintentionally Enter a value between 10 and 3600 Underrun Jitter Delay Underrun occurs when a device runs out of...

Page 25: ...ected during the SIP call This setting does not affect the Relay settings configured in the Digital Input section 2 I IPSIU devices have an additional configuration for the radio PTT relays The relays...

Page 26: ...inactive The highest priority is 1 Digital Voice List of digital voice messages WAV files to play when the input becomes active This field must be a comma delimited list of 1 19 digital voices indice...

Page 27: ...ame and password To create users and enable the factory support user 1 Select User Setup The User Setup page appears Fields Description Username Enter the name of the user case sensitive Password Ente...

Page 28: ...changes to take effect 2 For the Admin fields enter the default Username admin This is the default username 3 For the Admin fields enter the Password fedsig This is the default password NOTE The pass...

Page 29: ...for CA certificate validation File type Filename CA certificate ca cert pem Device SSL certificate cert pem Device private key key pem To upload a certificate file 1 Select Certificates The Certificat...

Page 30: ...age Click Choose File to open a dialog box Select the new image bin file to upload Upload Click the Upload button to upload the new image bin file 2 Click Browse to open a dialog box to select the new...

Page 31: ...Configuration Settings Use the Reboot page to reboot the device and load new configuration settings To reboot the device and load new configuration settings 1 Select Reboot The Reboot page appears 2 C...

Page 32: ...0 0 0 0 Admin user name admin Admin user password fedsig User 1 User 4 username password blank Factory Support User Enabled To restore configuration to factory defaults 1 Select Factory Defaults The F...

Page 33: ...ing down the RESET button until the Power and Test LEDs begin to blink confirming that the default configuration has been loaded You need to re enter all local configuration settings before placing th...

Page 34: ...es C Federal Signal www fedsig com service 8 Logging Out of the Web Interface Use the Log Out page to log out before the five minute session timer expires To log out of the web interface 1 Select Log...

Page 35: ...ypical network communication system with SmartMsg and Commander software installed on the same PC Larger installations over 50 RTUs can improve performance by installing SmartMsg on a remote server wi...

Page 36: ...oint Software SmartMsg CenterPoint software is required for networked systems with Commander software To verify the Informer is registered with the SmartMsg CenterPoint server 1 Open the CenterPoint a...

Page 37: ...measure of security Encryption Key Federal Signal provides 128 bit and 256 bit encryption options for Informer devices The use of 128 bit encryption is required for backward system compatibility with...

Page 38: ...in the system with the new settings Only trained personal should perform this procedure Commander systems support two modes of encryption Legacy 128 bit Supported with all Informers AES 256 bit AES c...

Page 39: ...al Federal Signal www fedsig com 4 Select the unit to configure 5 Click Configure The Configure RTU General Parameters dialog box appears Fields Description Station Number Displays the virtual RTU num...

Page 40: ...polling For non sequential polling all sites are polled even if the station name is set to NOT USED Station Address This data field usually contains the city street address of the RTU The format of th...

Page 41: ...ces inside You must configure each Informer PA as a separate RTU 9 Click Save to store the selection into the Commander database click Quit to close and discard changes 10 Go to step 4 to configure ad...

Page 42: ...Voice Upload The Digital Voice Upload dialog box appears Fields Description Add Messages Opens a dialog box where you can select your WAV files Go to your Custom WAV File folder if you set one up Del...

Page 43: ...d message to RTU Click Send Selected The Message Number dialog box appears Enter the message number of the new uploaded message This option allows you to replace existing messages without having to up...

Page 44: ...ude all messages 9 After clicking Upload All the Delete existing messages dialog box appears Click either Yes No or Cancel Yes Deletes all existing messages on the Informer and replaces them with the...

Page 45: ...tent and number of messages it may be possible to upload more than 15 minutes into the RTU If more than 8 minutes is uploaded confirm the last message has been successfully uploaded into the RTU by pl...

Page 46: ...dio play stored WAV file play built in siren tone control relay outputs You can program one or more actions into a single function The alert tone and voice WAV files are recorded and stored in memory...

Page 47: ...Creating Functions To create functions 1 From the Commander main window click RTU 2 Select the unit to configure 3 Click Configure 4 Click Program The Program dialog box appears Fields Description Uni...

Page 48: ...nd then click Remove Click Remove All to remove all functions from the Function List Add Click add to add the function to the RTU 5 Select the desired function from the Function Select list 6 Click Ad...

Page 49: ...nds the Informer its personality data including the following information Configuration data from the Configure RTU window of Configure RTU Parameters Program data from the Program RTU window of Confi...

Page 50: ...aster Reset Terminates active function Assign a hotkey to the Cancel Function if performing a master reset is not desired A Cancel will not reset a Latched relay a master reset will Master Reset Termi...

Page 51: ...d Off Enter between 0 65535 seconds for Total Relay On Off The Informer15 and Informer100 use Relays 1 and 2 I IPSIU uses Relays 1 through 4 Relay 1 On Close relay 1 Relay will automatically open when...

Page 52: ...To copy the programming from another RTU 1 From the RTU Configuration dialog box enter the number of the desired source RTU in the RTU number to copy from text box 2 Select the RTU type to configure F...

Page 53: ...ic Zoning is a method of embedding selected sites in the activation command at the time of transmission Dynamic zoning does not require sites to be preconfigured as to which zone s they reside in This...

Page 54: ...up zones Sites in this Zone Lists the RTUs that belong to this zone To remove a site select desired site and then click Remove Click Remove All to remove all sites from the selected zone Select Zone T...

Page 55: ...ion templates with Informer inputs To create activation templates 1 From the Commander main window select Tools Activation Template The Activation Templates dialog box appears Fields Description Add O...

Page 56: ...uting a siren function PA SmartMsg Converts the SmartMsg body text to audio using text to speech TTS PA Wave File Plays a previously recorded WAV file When PA Wave File is selected the Open dialog box...

Page 57: ...t You may program a maximum of 19 messages If dynamic voice is not used this list may be left blank NOTE Dynamic Voice messages are contained in the voice txt file located in the SFCDWARE folder These...

Page 58: ...a fixed time duration Display Time Date when expire Check to display the time and date during standby If this option is not checked the display is blank during standby Font Selection Normal Standard...

Page 59: ...e a Key Fob for wireless activations The Informer15 and Informer100 devices have four inputs to use for system level activations In addition the Informer15 and Informer100 devices can assign the input...

Page 60: ...ming Call Request does not start a communication session The base must initiate the communication session by talking or listening to the respective unit Audible Alarm The Audible Alarm column displays...

Page 61: ...the desired WAV file to be played on Commander when the associated Input is activated 6 Select the SmartMsg Template that is sent when the respective input is triggered NOTE Only templates configured...

Page 62: ...that are currently stored in memory This number is zero if no program entries are currently stored in memory Input 1 4 Each input can be assigned to one function Go to the function and then select In...

Page 63: ...onfigure RTU General Parameters dialog box click Send to save the programming information into the Informer unit 10 Configuring Hot Keys Use Hot Keys to simplify sending messages Hot Keys are a set of...

Page 64: ...configure The Program Hotkey dialog box appears Fields Description Name Enter the name of the button that will appear on the Activation Hot Key dialog box Names must be 19 characters or fewer Save Upd...

Page 65: ...Informer100 devices have the ability to do the following listen only two way intercom or record conversation unless disabled You can program each Informer independently to allow specific listening op...

Page 66: ...o eavesdrop on Informer device The Desk and Wall Mount Informers both activate a blue LED on the faceplate when an Informer is in Listen mode The Commander user can also select talk and provide talk l...

Page 67: ...is below 70 dB at the Informer the Informer will attenuate the sound level output by a decibel The maximum power attenuation and ambient attenuation is a combined 20 dB Using Power Ambient Attenuatio...

Page 68: ...n the audio from the I IPSIU is active The I IPSIU can use either a contact closure or audio input for detection of a busy radio system You can program the I IPSIU to use the carrier detect contact or...

Page 69: ...io transmitter To broadcast messages on the radio transmitter during live PA select Radio PTT On Channel busy hold off 0 30 seconds The hold off time specifies the maximum time in seconds the unit wil...

Page 70: ...background noise for EOC operators Informers can initiate intercom Call Requests A Call Request opens the Informer dialog box in Commander if not already open The EOC can view all devices that are re...

Page 71: ...former Since you can only listen to one Informer at a time listening is not possible when multiple Informers are selected The dual purpose button allows the operator to switch between talking and list...

Page 72: ...er to configure within the All Informers window If the row is double clicked the Status Detail dialog box for the device appears 3 Sort the Informers within the All Informers window by clicking the bu...

Page 73: ...rrow to select a preconfigured TTS message When selected the message appears in the PA Text to Speech text box Audition TTS Selects TTS announcement on the computer s speaker Activate TTS Send selecte...

Page 74: ...e level if red is easily achieved however occasionally hitting red is satisfactory Timeout seconds Sets the Live PA automatic timeout duration You must have Configuration or Global Administrator right...

Page 75: ...om the Commander main window select Activate PA VOIP The PA VOIP dialog box appears 2 Click PA from WAV The Select WAV file dialog box appears 3 Select a WAV file for public address transmission Most...

Page 76: ...og box appears 2 Enter your text to speech message in the PA Text to Speech text box on the left side of the window 3 Alternately select the preconfigured text to speech messages from the Select Messa...

Page 77: ...RESET button until the emergency has ended During an emergency pressing the RESET button while the alert is sounding stops the alert The user may acknowledge receipt of an alert if one of the remote...

Page 78: ...ignals Alert Test and Talk LEDs Scrolling Message Display Relay Outputs REPLAY The REPLAY button replays the last voice message received if the Red Alert light is blinking If the Alert light is not bl...

Page 79: ...rts locations Use of Selectone speakers with E 300CK can extend the range of an Informer IP speaker Generating Alerts The Informer IP can generate up to six different Alerts to alert Emergency Operati...

Page 80: ...rating plan Alerts should exceed the ambient sound levels by at least 10 dB to ensure they can be heard Conduct testing on a regular basis per facility safety plans to ensure the equipment remains in...

Page 81: ...U from the Selected list to the Sites list Remove All Removes all the RTUs from the Selected list to the Sites list Selected Displays the selected RTUs from the Sites list Show Version Displays the so...

Page 82: ...82 Appendix A Updating RTU Firmware Informer IP Series C Federal Signal www fedsig com 5 Click Send The following Warning window appears 6 Click OK to continue 7 Click Quit to exit the dialog box...

Page 83: ...mary DNS Server Alternate DNS Server SMTP Server Name optional SMTP Server Address optional SmartMsg Parent Server Name SmartMsg Parent Server Name Address Failover Server 1 Name Address Failover Serv...

Page 84: ...P Series C Federal Signal www fedsig com Table 12 Network Device Name Location IP Address x x x x Site ID xxx MAC xx xx xx xx xx xx Control Station 1 900 Control Station 2 901 Control Station 3 903 De...

Page 85: ...85 Appendix B Forms Setup Program and User Manual Federal Signal www fedsig com Name Location IP Address x x x x Site ID xxx MAC xx xx xx xx xx xx...

Page 86: ...86 Appendix B Forms Informer IP Series C Federal Signal www fedsig com Table 13 WAV File Messages DV Messages WAV File Number Name Message and Description Length...

Page 87: ...ogram and User Manual Federal Signal www fedsig com Table 14 Programed Functions Function Number Program Entries Definition Function Name Function Number Function Name Function Number Function Name Fu...

Page 88: ...88 Appendix B Forms Informer IP Series C Federal Signal www fedsig com Table 15 Programed Zones Zone Number A B Zone Name Sites in this Zone...

Page 89: ...89 Appendix B Forms Setup Program and User Manual Federal Signal www fedsig com Table 16 Programed Activation Templates Template Number Template Name Action...

Page 90: ...90 Appendix B Forms Informer IP Series C Federal Signal www fedsig com Table 17 Input Programming Informer RTU Name Call Request Audible SmartMsg Template Activation Template...

Page 91: ...91 Appendix B Forms Setup Program and User Manual Federal Signal www fedsig com Table 18 Hot Keys Hot Key Number Name Action 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17...

Page 92: ...92 Appendix B Forms Informer IP Series C Federal Signal www fedsig com Hot Key Number Name Action 18 19 20 21 22 23 24 25 26 27 28 29 30...

Page 93: ...figuration Input __ Mode Polarity Function List Definition Momentary Continuous Normally Open Normally Closed Input __ Mode Polarity Function List Definition Momentary Continuous Normally Open Normall...

Page 94: ...Polarity Function List Definition Momentary Continuous Normally Open Normally Closed Input __ Mode Polarity Function List Definition Momentary Continuous Normally Open Normally Closed Input __ Mode P...

Page 95: ...ral Slow Whoop NFPA Coded Slow Whoop 424 Hz and 774 Hz 12 FWS 13966 TM12 9 sec Westminster Chime Westminster Chime Musical Tone 13 FWS 13967 TM13 5 sec Evac Amplitude Modulated Siren 479 Hz 14 FWS 139...

Page 96: ...sec Pre Announcement 37 FWS 13991 TM4 3 times Pre Announcement TM4 3 times Pre Announcement 38 FWS 13992 M15 3 times Pre Announcement M15 3 times Pre Announcement 39 FWS 13993 52 horn 5 sec 52 horn 5...

Page 97: ...ver immediately Stay away from windows and doors 59 FWS 14013 Tornado Sighted Seek Shelter Attention a tornado has been sighted in the area Take shelter immediately Repeat a tornado has been sighted i...

Page 98: ...secure location Repeat this is an order to lock down Proceed to a secure location and wait for further instructions Seek Shelter Generic 74 FWS 14028 Remain Sheltered Attention Attention Please remai...

Page 99: ...etails 87 FWS 14041 Mandatory Evacuation Warning a mandatory evacuation has been issued effective immediately Follow all emergency evacua tion plans and evacuate at once Personnel without transportati...

Page 100: ...Alert System This is only a test 103 FWS 14057 Test This is a test of the public warning system This is only a test If this had been an actual emergency additional instructions would be broadcast This...

Page 101: ...14082 Ground Attack Charge Ground Attack Charge 129 FWS 14083 Guard Mounting Guard Mounting 130 FWS 14084 Mail Call Mail Call 131 FWS 14085 Mess Call Mess Call 132 FWS 14086 Morning Colors Morning Co...

Page 102: ...sec OFF Intermittent Tone PFEER General Alarm 1 kHz signal 1 sec ON 1 sec OFF 153 FWS 14107 Low Freq 2 Tone Low Freq 2 Tone 154 FWS 14108 Abandon Platform Abandon Platform 155 FWS 14109 All Clear All...

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