Product Manual
35
7
REMOTE DIAGNOSIS
This function allows you to receive remote service and support from FCAR's after-
sales technicians to assist you with vehicle diagnosis.
➢
How to receive technical support from FCAR
1)
Select [
Remote Assistance
] from Main Menu to enter Team Viewer
interface, and then the system automatically generates and displays the
device ID.
2)
Send your device ID number to FCAR after-sales team and wait for them to
send the remote control request to you;
3)
After receiving the request, you can select [
YES
] to accept, or [
NO
] to reject
in the pop-up window.
Note:
Make sure the device is connected to the internet before receiving remote
assistance.
8
Upgrade
Connect the device to the Internet to upgrade the diagnostic software and vehicle
types to improve product functionality in a timely manner. Enter [
Upgrade
] in main
menu page, then the system will automatically search for the latest update
