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Example  - Multiple Subnets Multiple Server Services

In this example, there are two separate locations. 
The following is a list of assumptions that are made regarding this particular example:

• the locations are spread apart and have only a minimal connection to each other
• there is a network administrator at each location who is responsible for looking after Deep 

Freeze at that location

• both locations need to be administered from a third location

In this example, the remote consoles are set up at each location and a Server Service is used (represented 

by the Server Service Manager icon). 
Location 1 uses port 7725 to communicate with the clients and the Server Service. Location 2 uses 

port 7724. The console at Location 1 uses port 7723. The console at Location 2 uses port 7722, and the 

console at the third site uses port 7721. 
The following diagram shows the network topology:

AcP\Sb

AcP\Sb

:]QObW]\CaW\U>]`b/

AcP\Sb

AcP\Sb

:]QObW]\ CaW\U>]`b0

>=@B/

>=@B1

>=@B1

>=@B1

>=@B0

The benefit of this setup is that it allows all the packets sent from the clients at Location 1 to be contained 

at that location. The less distance a packet must travel, the less chance there is of the packet failing.
The administrator at Location 1 can connect to the Server Service at Location 1 but cannot connect 

to the Server Service at Location 2. The reason for this is that the Location 1 administrator does not 

know the password to access the Server Service at Location 2. The same goes for the administrator 

at Location 2. At Location 3, if the password to both Server Services is known, the Server Service at 

Location 1 and Location 2 can be connected to, in order to administer the clients at both locations.
Clearly,  using  a  Remote  Console  is  a  great  way  to  break  up  network  environments  to  contain 

communications to a specific area or break up the network for security purposes.

Summary of Contents for DEEP FREEZE ENTERPRISE 6

Page 1: ...CaS 5cWRS 0A CB3 AgabS 7 bSU Wbg 3 B3 7A3...

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Page 3: ...0am to 5 00pm Pacific Time Address Faronics Technologies USA Inc Suite 170 2411 Old Crow Canyon Road San Ramon CA 94583 USA Faronics Corporation 620 609 Granville St Vancouver BC V7Y 1G5 Canada About...

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Page 5: ...ng Communication Between the Console and Workstations 26 Managing Deep Freeze with the Console 27 Updating Deep Freeze Software 28 Sending Text Messages to Workstations 28 Target Installing Deep Freez...

Page 6: ...CE Console 50 Creating a Server Service 50 Configuring the Server Service 51 Updating the Server Service from the Console 51 Configuring a Remote Control Enabled RCE Console 52 Setting Up a Remote Con...

Page 7: ...ardware requirements are the same as the recommended requirements for the host operating system Deep Freeze Enterprise Components Deep Freeze uses different colored icons to represent the functions of...

Page 8: ...om the media package into the CD ROM drive 2 Select Install Deep Freeze Enterprise Administrator in the window that appears on the desktop If Deep Freeze has been downloaded via the Internet double cl...

Page 9: ...r administrators can access or control a workstation Multiple Deep Freeze administrators controlling the same group of workstations should use a matching Customization Code After entering a customizat...

Page 10: ...ime Passwords and Create Programs Welcome Tab The Welcome tab provides contact information for Faronics including a link to the company and Technical Support Web sites Toolbar The Toolbar is available...

Page 11: ...tion Seed and Create Workstation Install Program Password Protection Password Protection offers an optional layer of security for the administrator To password protect access to the Configuration Admi...

Page 12: ...ollowing options are available Workstation designated for use at a workstation Command Line for use with Command Line Controls the Command Line Control tool DFC exe does not function unless at least o...

Page 13: ...e shown because the pre configured installation file may be installed on many workstations with various hardware and software setups Thaw External Hard Drives External hard disks connected via USB or...

Page 14: ...ave enough free space to accommodate the selected ThawSpace size the size of the ThawSpace is adjusted downward to ensure proper operation of the workstation 4 Workstations running Windows 95 98 Me mu...

Page 15: ...d period of inactivity Choose Restart or Shutdown from the drop down list and indicate the number of minutes of inactivity that must pass before the workstation automatically restarts or shuts down NO...

Page 16: ...e Scheduled Maintenance will happen Optional Check Set One Change All to apply certain changes made for one day of the week to all other days 2 Enter the time to start the Scheduled Maintenance period...

Page 17: ...e the Scheduled Maintenance period and to restart the workstation into the Frozen state in the Stop Time field If the Stop Time precedes the Start Time the Stop Time is assumed to be during the next d...

Page 18: ...the local System account If the updates to be deployed are located on file servers that require authentication check Specified User Account and enter the account Login ID Password and Domain to acces...

Page 19: ...that there is little network traffic associated with workstation and Console communication LAN WAN Check the LAN WAN radio button to configure Deep Freeze to communicate in both a LAN and a WAN wide a...

Page 20: ...erience problems shutting down when leaving the Scheduled Maintenance period Local Policies Enable Deep Freeze local policies For enhanced security Deep Freeze removes the following local privileges d...

Page 21: ...o a workstation for an individual performing maintenance duties without requiring that individual to know the permanent Deep Freeze password To create an OTP complete the following steps 1 Select eith...

Page 22: ...Workstation Seed can be installed as part of a master image and then deployed via imaging software All workstations on the LAN with the Workstation Seed installed are displayed in the Enterprise Conso...

Page 23: ...he Add Remove Programs utility in the Windows Control Panel by selecting the following path from the Start menu Start Control Panel Add or Remove Programs 2 Select Deep Freeze Administrator Enterprise...

Page 24: ...nsole can only wake a workstation from a powered down state if the workstation is properly configured to power on when a Wake on LAN packet is received Creating the Enterprise Console To create an Ent...

Page 25: ...iew selected Workstations that have the Deep Freeze Workstation Seed installed but do not have Deep Freeze installed Deep Freeze can only be remotely installed on workstations with this icon Workstati...

Page 26: ...he following reasons The workstation is powered off manually or is shut down without warning The network is experiencing heavy traffic or outages The workstation s network settings are changed to indi...

Page 27: ...al menu as shown below that appears by right clicking on a specific workstation When a particular action is chosen the selected workstation performs the action and the status icons update accordingly...

Page 28: ...blank workstation file and click Open 4 The selected workstations update to the new version of Deep Freeze software but retain all settings from the current version This feature works only with Deep F...

Page 29: ...s and select Install as shown below 2 A dialog box appears asking if the installation should proceed Click OK A dialog box appears to select the file to be installed on the remote workstation 3 Select...

Page 30: ...guration on the selected workstation s with the settings in the rdx file Click Cancel to cancel the configuration update If the Network options in the new configuration have changed the workstation s...

Page 31: ...on in the toolbar 2 A red bar with six buttons appears at the bottom of the Workstations window 3 Choose one of the following options Click New to create a new sub configuration set Click Import to im...

Page 32: ...to send the new configuration settings to the selected workstation s After sending the new configuration settings to the selected workstations the following options are available Click Save As to sav...

Page 33: ...zard in one of the following ways click Scheduler in the Network and Groups pane and click the Add Task icon right click on Scheduler in the Network and Groups pane and choose Add Task In either case...

Page 34: ...plays 7 Select the start date and time that the task will execute on NOTE If the task is set to execute on a One time only basis and the starting date is in the past the task will not execute If the t...

Page 35: ...scheduled it appears under the Scheduler in the Network and Groups section of the console To assign workstations to a task select the preferred computers from the Workstations pane in the console and...

Page 36: ...sk Properties To see the properties of a task right click the task name and select View Properties The following screen displays The properties of a task cannot be changed after it has been created On...

Page 37: ...d a new group complete the following steps 1 In the Network and Groups pane right click on User Defined Groups and choose Add User Defined Group The following dialog appears 2 Enter the name of the gr...

Page 38: ...roups automatically The workstations are added based on their workstation name Wildcards can be used to add workstations based on a specific segment of the name Example Lab1 adds all workstations with...

Page 39: ...eed Any existing ThawSpace will be deleted during an uninstall if the option to retain existing ThawSpace was not checked in the Configuration Administrator the ThawSpace was not created with Deep Fre...

Page 40: ...leave the Workstation Seed right click on the Thawed workstation s and select Uninstall Leave Seed as shown above Or click the icon on the toolbar To completely uninstall Deep Freeze and the Workstat...

Page 41: ...DF6Wks exe Only the C drive will be Frozen Any other drives on the workstation will be Thawed If the workstation only has a C drive the Freeze switch can be omitted A password password will be create...

Page 42: ...gned to work with all major imaging and desktop management software Use either an Attended Install or the Silent Install System to install Deep Freeze on a master image Deep Freeze must be prepared fo...

Page 43: ...Freeze prevents dictionary attacks by automatically restarting the workstation after 10 unsuccessful login attempts Boot Control The Boot Control tab is used to set the mode Deep Freeze will be in aft...

Page 44: ...loyment process For more information refer to the Install Using Imaging section One Time Passwords AOneTimePassword OTP canbegeneratedusingtheConfigurationAdministrator TheConfiguration Administrator...

Page 45: ...e following apply the option to retain existing ThawSpace was not checked in the Configuration Administrator the ThawSpace was not created with Deep Freeze Professional Version 5 or later the ThawSpac...

Page 46: ...d Syntax Description DFC password BOOTTHAWED Restarts workstation in a Thawed state only works on Frozen workstations DFC password THAWNEXTBOOT Sets workstation to restart Thawed the next time it rest...

Page 47: ...IF Errorlevel 2 GOTO Error2 IF Errorlevel 1 GOTO Error1 IF Errorlevel 0 GOTO Error0 Error5 Echo Errorlevel 5 Goto END Error4 Echo Errorlevel 4 Goto END Error3 Echo Errorlevel 3 Goto END Error2 Echo Er...

Page 48: ...ssword but does require a Customization Code Use the following command syntax PathToFile DF6ent exe update Customization Code c dfupdate log PathToFile must be replaced with the actual path to the ins...

Page 49: ...etween the clients and the console Instead of sending packets directly to the console they send packets to the Server Service In turn a Deep Freeze Enterprise console also connects remotely to the Ser...

Page 50: ...t per RCE Console Creating a Server Service In order to set up a Server Service the Server Service Manager SSM program must be created This is done using the Deep Freeze Enterprise Configuration Admin...

Page 51: ...Install Server to install the Server Service to the machine A prompt to start the Server Service appears If this prompt does not appear go to step 6 6 Click Start Server to start the Server Service Th...

Page 52: ...cellaneous sub tab 3 Configure the port settings to match the settings used by the client machines If the clients are using port 7725 the console must also be configured for 7725 This is explained in...

Page 53: ...so displayed 8 Right click on Remote Consoles and select Enable Disable Remote Console Control 9 The following dialog appears 10 Check Enable and enter a password This password is the password adminis...

Page 54: ...onnected to the remote console the correct port is specified This is explained in more detail under the section titled Ports Protocols Explained For the consoles it does not matter whether the LAN or...

Page 55: ...steps 1 Open the Deep Freeze Enterprise Console 2 Right click on Remote Consoles and select Connect to Remote Console 3 The following dialog appears 4 Enter the connection details 5 Press Connect to c...

Page 56: ...t as another console connecting to the Remote Console These consoles do not conflict with one another even though they are on the same subnet because there are no clients involved on the local port Th...

Page 57: ...tiple Subnets Multiple Server Services Each example explains how the different Deep Freeze components interact in different networking environments NOTE In the following examples the client machines h...

Page 58: ...The following diagram shows the network topology Subnet 1 B B B B B B B The client machines represented by the computer icons are located on the same subnet as the Deep Freeze Enterprise console mach...

Page 59: ...scenario both the clients and the console are using the same port This port is configured in the Deep Freeze Configuration Administrator in the Configuration tab on the Miscellaneous sub tab before c...

Page 60: ...a Remote Control Enabled RCE console In this example an RCE console is used The following diagram shows the network topology Subnet 1 Subnet 2 e 13 B B B B B B B B B B B B 0 B 0 B 0 B B In this scena...

Page 61: ...t up AcP Sb AcP Sb QObW CaW U b AcP Sb AcP Sb QObW CaW U b 0 B 1 B 1 B ba RRSR B 0 B 1 In this example the Server Service is going to divide the client machines from each location The clients at Locat...

Page 62: ...uses port 7721 The following diagram shows the network topology AcP Sb AcP Sb QObW CaW U b AcP Sb AcP Sb QObW CaW U b 0 B B 1 B 1 B 1 B 0 The benefit of this setup is that it allows all the packets s...

Page 63: ...e are several subnets where the clients exist the workstation install must be configured to run under the LAN WAN settings 5 The workstations were created under a different customization code than the...

Page 64: ...e Server Service Manager was run on the machine If the Deep Freeze Server Service has been installed and is using the same port the console is using the console will fail to run with this error To ver...

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