11. TROUBLESHOOTING
Possible Causes
Solution
Problems
·
The coffee has little or unpleasant
taste;
·
The ground coffee may be stale or too
acid;
·
Try another brand;
·
Always use freshly-ground coffee and
keep it in the fridge;
·
Your tap water may be of bad quality
or contain chloride;
·
Use filtered water or bottled water;
·
There is little or no creamy top; The
cream is too bright or fine;
·
Coffee flows to rapidly;
·
Coffee may be stale;
·
Always use freshly-ground coffee and
keep it in the fridge;
·
Try a finer grind for espresso;
·
Adjust the grinder level to a finer grind
(between level 2 and 3);
·
Very coarse grind;
·
Your coffee dose has less than 7 grams;
·
Increase the amount of coffee;
·
Use the measuring spoon (1 spoon for
each cup);
·
Tamp the coffee a bit more;
·
Little pressure tamping the coffee;
·
Clean and tighten the screw of the
filter;
·
Replace the filter;
·
Cremaker filter is not well adjusted;
·
Water flows instead of coffee;
·
The pod is not correctly placed;
·
Center the pod in the filter;
·
The filter is not adequate for pods or
not able to use pods;
·
Use the Cremakerfilter for one dose
(for pods or 1 cup ground coffee);
·
The coffee flows over the sides of the
filter holder;
·
Too much coffee in the filter, more
than 7 grams;
·
Reduce the amount of coffee;
·
Use the measuring spoon (1 spoon for
each cup);
·
Gently tamp the coffee;
·
You tamped the coffee too hard;
Pod incorrectly placed;
·
·
Center the pod in the filter;
·
·
Tighten the filter-holder;
The filter-holder is not correctly
placed in the machine;
·
There are coffee remaining in the
·
brew-head;
Clean the brew-head;
·
Cremaker filter or filter-holder are
·
obstructed;
Clean and unscrew the screw in the
Cremaker filter;
·
Replace the filter *;
·
Clean the filter-holder;
·
Replace the filter-holder *;
·
Water drops from the steam nozzle;
·
Steam control is opened;
·
Close steam control;
·
Replace steam control *;
·
Steam control is worn;
·
There are coffee grounds in the cup.
·
You are using a very fine grind;
·
Try another coffee brand for espresso;
·
Adjust the grinder level to a coarser
grind (between level 2 and 3);
·
Clean the filter-holder with tap water;
·
There are coffee remaining in the
filter-holder;
·
Cremaker filter is damaged / holes
are very large;
·
Clean and tighten the screw of the
filter;
·
Replace the filter *;
·
Try another coffee brand for espresso;
·
Adjust the grinder level to a coarser
grind (between level 2 and 3);
·
You are using a very fine grind;
·
The coffee tastes burned;
·
Use a smaller amount of coffee;
·
Use the measuring spoon (1 spoon for
each cup);
·
There is too much coffee in the filter,
more than 7 grams;
30
·
You tamped the coffee too hard;
·
Gently tamp the coffee;
·
The temperature of the water may be
too high;
·
Proceed as if you were about to prepare
a coffee using no coffee;
·
Verify / replace the thermostat *;
·
The cups are not filled equally;
·
One cup fills faster than the other;
·
The ground coffee has not been evenly
spread in the filter;
·
Gently tamp the coffee;
·
Filter-holder is not clean or is
obstructed;
·
Too much coffee in the filter, more
than 7 grams;
·
Verify / clean filter-holder;
·
Replace the filter-holder *;
·
Reduce the amount of coffee;
·
Use the measuring spoon (1 spoon for
each cup);
Summary of Contents for ES71A
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