5. Warranty and service
USE AND MAINTENANCE MANUAL
CHAPTER 5
WARRANTY AND SERVICE
2-Strokes - Edition 01 / 2023
147
5
2. Effectiveness
2.1. The customer must be in possession of the proof of purchase: invoice or receipt showing the date of purchase and
vehicle identification data (frame serial number or VIN).
2.2. It is not possible to make use of the Fantic Commercial Warranty if more than 36 months have passed from the date of
invoicing of the product by Fantic to the first purchaser. The end buyer will be responsible for checking with the seller
whether the product can access the benefits of Fantic’s commercial warranty.
2.3. The warranty and the respective conditions may be transferred to any subsequent purchasers. The warranty period is
in any case calculated from the date of the first purchase. The end buyer will be responsible for obtaining proof of the
first purchase from the previous owner.
2.4. The first start-up of the product must be carried out by a Fantic dealer.
2.5. The Commercial warranty expires under the following conditions:
• Incorrect use of the product not in accordance with the instructions or use not in accordance with the purposes
for which the product was designed.
• Use in races or sporting competitions or for commercial purposes (e.g. rental).
• Tampering or incorrect adjustments or repairs carried out on the product by personnel not authorised by
Fantic.
• Use of spare parts or accessories not original or not recommended by Fantic.
• Regular maintenance (if required) has not been carried out by a Fantic Service Centre.
• If product serial numbers (or VIN) have been removed or tampered with from the product
2.6. During the warranty period, the customer must report the non-conformity within 2 (two) months from the date of its
discovery. The action shall be terminated if, after this period, the right is not exercised.
2.7. To access the warranty, the user must be able to show the Authorised Service Centre the relevant tax documentation
proving the date of purchase.
2.8. The commercial warranty is not valid if the product is located outside the European Union or in a country where there
is no official Fantic distributor of the warranted product (see http://fantic.com).
3. Exclusions
3.1. The following are excluded from this warranty:
• Routine maintenance
• Malfunctions due to normal wear and tear (tyres, inner tubes, chain, brake discs, brake pads, rubber parts,
etc.).
• Rust, oxidation and degradation.
• Damage due to the use of liquids containing impurities/debris capable of damaging its components.
• Damage due to forced or prolonged interruption of operation.
• Noise, vibrations or deterioration that do not affect the functionality and driveability of the vehicle.
• Slight seepage of liquids from seals or oil seals that do not alter the required levels.
• Non-conformity of the product with respect to specifications requested by the customer, accepted by the
seller, but not foreseen by the normal use of the vehicle and/or not conforming to the purposes for which the
product was designed.
• Indirect costs incurred (breakdown assistance, replacement rental vehicle, etc.) and/or economic
disadvantages suffered (loss of use, loss of earnings, loss of time, etc.) as a result of a product defect within
the guarantee period.
4. Disputes
The Court of Treviso shall have jurisdiction for any legal action. The pending legal action does not exempt the client from payment
obligations.
FANTIC 3-MONTH OFF-ROAD COMMERCIAL WARRANTY
Fantic Motor S.p.A. located in via Tarantelli no. 7, 31030 Dosson di Casier-TV (hereinafter referred to as Fantic), although it is not
the final seller to the consumer, intends to support the final seller’s responsibilities with its own warranty called Fantic Off-Road
Commercial Warranty, provided through its authorised technical assistance network under the conditions set out below. This
warranty is in addition to and does not affect the rights of the purchaser under the laws of the territory in which the purchase took
place (in the European territory in compliance with EU Directive n 2019/771).
5. Warranty content
5.1. Fantic warrants the quality, the absence of defects and the proper operation of its products and undertakes to eliminate
any design or manufacturing defects.
5.1.1. This commercial guarantee covers all products which are not approved for use on public roads, or vehicles
which are approved but subsequently modified with original Fantic components, sold within the European
Union and in countries where there is an official Fantic distributor of the warranted product (see http://fantic.
com).
