31
Pump not working.
No electrical power to
unit
Check mains power is
connected and turned
on.
Fuse has blown.
Investigate and solve the
cause then replace fuse
at the rear of the unit.
Pump overheating.
Allow unit to cool for 15
minutes.
Pump timer activated
after running for 8
minutes.
Switch pump switch OFF
then ON again.
Safety thermostat
activated
Low oil level
Add oil to min level mark
Burner switched ON
without any oil in pan.
Add oil to min level mark.
Ensure the pan is never
empty when the burner
is ON.
Oil not getting up to the
desired temperature.
Faulty thermostat.
Replace thermostat.
PROBLEM
POSSIBLE CAUSES
REMEDY
USER
*ENG
Surge Boiling
Over loading with wet
food
Reduce the amount of
wet food
Overloading with oil
Reduce the amount of oil
to the Min Level
Pan Not Draining
Blocked with debris
Clean drain hole
Oil not Filtering
Blocked filters with
debris
Clean filters inside the oil
bucket
Debris is being returned
to pan after filtering
Blocked filters in fryer
bucket and
overflowing, allowing
unfiltered oil back to
pan
Ensure oil has time to
filter through strainer.
Heavily unfiltered oil can
block pump
*ENG
Service engineer only.