EYE-LCD-1700/2100-HB-BC
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10.4 Warranty Exclusions
10.4.1
General Exclusions
This warranty covers only malfunction due to any defect in material and/or workmanship of a product put
into circulation by the eyevis GmbH. Guaranteeing is therefore excluded for any faults and defects beyond
the responsibility of the eyevis GmbH, particularly in cases of:
)
Improper use, mechanical damages (e.g. marks caused by scratching, pressure or breaking), improper
storing or cleaning, transport damages, misuse or any other reason the customer or a third is to blame
for, especially if the instructions contained in the manual are not adhered to;
)
Display damages caused by the permanent representation of static images (or partially static images).
)
Failures or fluctuations of the electrical mains supply, the air conditioning system or other environmental
conditions.
)
Abnormal operating conditions, including smoke (e.g. cigarette smoke) and dust.
)
Act of God, Fire, flood, aggressive chemical, aggressive biological activity, event of war, vandalism,
accidents or something similar.
)
Errors off all kinds of using defective or incompatible accessories. (Not include components delivered
from eyevis which are covered by the product‘s warranty).
)
Attempted repair, setting, change, installation or maintenance by a person not authorized by eyevis
GmbH.
)
„Image Sticking“ (Memory) Effects.
10.4.2
“Image Sticking” (Memory) Effect
“Image Sticking” caused by the representation of static image contents for a longer period is not covered by this
warranty.
10.4.3
Accessories
Accessories, such as cardboard boxes, packaging, batteries and other components that are used in
connection with this product and that expected to be exchanged re not covered by this warranty.
10.4.4
Failure of Pixel
Failures of pixels cannot be totally avoided with LCD-technology products. They are only considered as
failures covered by this warranty if their number exceeds the value determined in the chapter „Evaluation of
visual range“.
10.4.5
Factory-applied Serial Number
A product that’s serial number is damaged, changed or removed is no-longer covered by this warranty.
10.5 Reaction Time
The reaction time to claim a right given by this warranty starts with the customer’s announcement of the claim
to the eyevis GmbH. It is calculated in accordance to the standard service hours of the eyevis GmbH (monday-
friday 9.00 AM to 5.00 PM (CET), except german bank holidays).
