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IPL Pro Series • Hardware Features and Installation

16

IPL Pro Series Control Processor Reset Mode Summary

Mode

Activation

Result

Purpose and Notes

Use Factory Firmwar

e

To start the Use Factory Firmware reset mode and replace firmware:

1. 

On the control processor, hold down the recessed Reset button 

while applying power to the unit. Hold the button down until the 

Power LED flashes twice. The control processor enters factory 

firmware mode, and the LED flashes quickly.

2. 

Upload new firmware to the unit as desired (see 

Updating the 

Firmware

 on page 38 for details).

NOTE:

  After a User Factory Firmware reset is performed, 

update the IPL firmware to the latest version. 

Do not

 operate 

the IPL control processor firmware version that results from 
the reset. This mode temporarily resets the unit to factory 
default until power is recycled. If you want to use the factory 
default firmware, you must upload that version again. See the 

Global Configurator Help

 file for firmware upload instructions.

The unit continues to run factory-installed 

firmware until the user updates the firmware or 

power is cycled to the unit, which then reboots 

with the last loaded version of the firmware.

The control processor reverts to the factory 

default firmware.

 Event scripting does not start 

if the unit is powered on in this mode. All user 

files and settings such as drivers, adjustments, 

and IP settings are maintained.

NOTE:

  To return the unit to the firmware 

version that was running prior to the 
reset, cycle power to the unit.

Use this mode to 

temporarily boot up 

the unit with factory-

installed firmware for a 

single power cycle in the 

event that a firmware 

update has failed or if 

incompatibility issues 

arise with user-loaded 

firmware.

NOTE:

 User-defined 

web pages may 
not work correctly 
if using an earlier 
firmware version.

Pr

oject Recovery

To start the Project Recovery reset mode and recover a project:

1. 

On the PC, open Global Configurator.

2. 

Click the 

Tools

 menu and select 

Project Recovery

. The 

Recovery Mode dialog box opens.

3. 

Enter the IP address or host name of the target device for which 

you want to perform project recovery.

4. 

Click 

Recover

. The software attempts to connect to the control 

processor. It allows indefinite time to establish a connection 

(until a connection is made or the user clicks 

Cancel

). 

5. 

On the control processor, hold down the recessed Reset button 

while applying power to the unit. Hold the button down until the 

Power LED flashes twice. The control processor enters project 

recovery mode for 20 seconds, during which time the LED 

flashes quickly.
GC automatically connects to the control processor, then opens 

and retrieves the project from the unit.

6. 

Perform an absolute reset on the control processor: 

a. 

Hold down the Reset button for about 9 seconds until the 

Power LED blinks three times (once at 3 seconds, again at 

6 seconds, again at 9 seconds). 

b. 

Release and press Reset momentarily (for <1 second) 

within 1 second. The control processor reboots and 

operates using the old firmware.

* Nothing happens if the momentary press does not occur within 

1 second.

7. 

Open Toolbelt within Global Configurator, start device discovery, 

select the desired control processor from the list and click 

Manage

8. 

Click the 

Network Settings

 tab and set the IP address of 

the control processor.

9. 

Click the 

User Management

 tab and change the password of 

the control processor.

10. 

Close Toolbelt.

11. 

In GC, add the new password to the recovered project.

12. 

Save the project.

13. 

Upload the project from GC to the control processor.

14. 

Upload firmware to the unit (see 

Updating the Firmware

 on 

page 38 for details).

NOTE:

  After a project recovery reset is performed, update the 

IPL firmware to the latest version. 

Do not

 operate the IPL 

control processor firmware version that results from the 
reset. This mode temporarily resets the unit to factory default 
until power is recycled. If you want to use the factory default 
firmware, you must upload that version again. See the 

Global 

Configurator Help

 file for firmware upload instructions.

Project recovery mode stops regular 

operation and allows a connection to be 

made to the unit via GC software without 

requiring password entry so that project 

files can be retrieved and saved.

• 

During product recovery mode, events are 

stopped, and so is communication with AV 

devices.

• 

While the control processor is in this mode, 

use the GC software to recover project files.

• 

If the software does not initiate project 

recovery within 30 seconds after the control 

processor enters this mode, the control 

processor exits recovery mode and returns to 

normal operation.

• 

Upon exiting project recovery mode:

• 

The unit returns to its pre-recovery mode 

state and settings.

• 

The Power LED returns to being steadily 

lit.

The unit continues to run factory-installed 

firmware until the user updates the firmware or 

power is cycled to the unit, which then reboots 

with the last loaded version of the firmware. 

The control processor reverts to the factory 

default firmware.

 Event scripting does not start 

if the unit is powered on in this mode. All user 

files and settings such as drivers, adjustments, 

and IP settings are maintained.

NOTE:

  To return the unit to the firmware 

version that was running prior to the 
reset, cycle power to the unit.

Use this mode to... 

• 

Recover project 

configuration and 

program files if 

passwords have been 

lost.

• 

Temporarily boot 

up the unit with 

factory-installed 

firmware for a single 

power cycle in the 

event that a firmware 

update has failed or if 
incompatibility issues 
arise with user-loaded 
firmware.

NOTE:

 User-defined 

web pages may 
not work correctly 
if using an earlier 
firmware version.

PRELIMINARY

Summary of Contents for IPL Pro S1

Page 1: ...User Guide IPL Pro Series IP Link Pro Products IP Link Pro Control Processors 68 2437 01 Rev Ax1 04 14 PRELIMINARY PRELIMINARY ...

Page 2: ...isa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto lo que puede representar un riesgo de descarga eléctrica ATENCIÓN Este símbolo cuando se utiliza en el producto avisa al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo Para obtener información sobre directrices de seguridad cumpli...

Page 3: ... this guide are the properties of their respective owners The following registered trademarks registered service marks SM and trademarks are the property of RGB Systems Inc or Extron Electronics Registered Trademarks AVTrac Cable Cubby CrossPoint eBUS EDID Manager EDID Minder Extron Flat Field GlobalViewer Hideaway Inline IP Intercom IP Link Key Minder LockIt MediaLink PlenumVault PoleVault PowerC...

Page 4: ...1 1 B 51 W C 01 R000400300004000080000600 02 35 17 03 EX X1 X2 X2 X2 CE NOTE For commands and examples of computer or device responses mentioned in this guide the character 0 is used for the number zero and O is the capital letter o Computer responses and directory paths that do not have variables are written in the font shown here Reply from 208 132 180 48 bytes 32 times 2ms TTL 32 C Program File...

Page 5: ... Firmware 30 Locating and Downloading the Firmware 30 Installing Firmware 30 Index 31 Introduction 1 Before You Begin 1 What This Guide Covers 1 Conventions Used In This Guide 1 Important Information You Need Before You Install These Control Processors 1 About the IPL Pro Series 2 Features 2 Application Diagrams 4 Device Control 5 About Global Configurator with GC Professional and GC Plus Modes 5 ...

Page 6: ...IPL Pro Series Contents vi PRELIMINARY ...

Page 7: ...ode This guide does not contain instructions on detailed software related setup steps or details of configuration within the software those are covered in the Global Configurator Help file and help files for related programs The software help files describe how to use each program to download drivers add AV devices to a configuration configure basic functions and set up schedules macros e mail ale...

Page 8: ...xtron TouchLink Pro touchpanel or third party touch interface that will be used with the IPL The IPL is configured completely via Global Configurator software Once you have set up how you want it to work set up IP addresses and functions and assigned drivers to ports that information is saved to a project configuration file that is built and uploaded into the IPL and to any optional TouchLink touc...

Page 9: ...ent switchers and other AV equipment The IPL provides support for the following TCP and UDP connections Password protected TCP connections Up to eight Ethernet devices at a time depending on the configuration mode GC Professional or GC Plus Connection via IP address or host name Multi level password protection Allows security to be set based on user roles System asset management The software contr...

Page 10: ...ED EARTHED DO NOT OBSTRUCT VENTILATION GRILLES DO NOT EXPOSE THIS EQUIPMENT TO RAIN OR MOISTURE ATTENTION OBSERVE PRECAUTIONS FOR HANDLING ELECTROSTATIC SENSITIVE DEVICES OUT HDCP COMPLIANT OUT HDCP COMPLIANT IN HDCP COMPLIANT IN HDCP COMPLIANT IN IN IN POWER 12V X XA MAX G Tx Rx RTS CTS COM 1 G Tx Rx RTS CTS COM 3 G Tx Rx RTS CTS COM 2 G Tx Rx RTS CTS COM 4 G Tx Rx RTS CTS COM 6 G Tx Rx RTS CTS C...

Page 11: ...igurator Loads device drivers for monitoring the status of and controlling devices within the AV system Uploads GUI Designer layouts to touchpanels and third party touch interfaces Creates the configuration containing all the settings for the control processor and the products with which it interacts in the AV system Generates a graphical user interface called GlobalViewer GV that is uploaded to t...

Page 12: ...n Get Ready Familiarize yourself with the features of the control processor see Front Panel Features on page 9 and Rear Panel Features and Connections on page 11 and of any TouchLink Pro touchpanels that will be part of the system Download and install the latest version of the following Global Configurator GC software for setting up and configuring the control processor GC Professional and GC Plus...

Page 13: ... to start a project and configuration If TouchLink Pro touchpanels will be part of the system start and use GUI Designer to design save and build the graphical user interface GUI layout for the touchpanels See the GUI Designer Help file for instructions Using GC create a new GC Professional or GC Plus project and configure the control processor and other IP Link Pro devices The configuration tells...

Page 14: ...ll IP Link Pro devices connected to the network Select the desired device from the list Activate the Identify Hardware feature To determine the correct device click on a device in the list and observe the device The front panel LEDs of the selected device flash Click on devices in the list until the LEDs of the correct device flash Do you know the MAC address Yes No Network Communication Setup Con...

Page 15: ...urator Help file for information about Global Configurator which you must use to set up the unit NOTE For reset mode information see Resetting the Unit on page 15 Reset Features Reset button and LED Pressing this recessed button causes various IP functions and Ethernet connection settings to be reset to the factory defaults The green power LED flashes depending on the selected reset mode see Reset...

Page 16: ... installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient temperature Therefore install the IPL in an environment compatible with the maximum ambient temperature Tma 122 F 50 C specified by Extron 2 Reduced air flow Install the equipment in a rack so that the amount of air flow required for safe operation of the eq...

Page 17: ...AX POWER 12V X XA MAX IPL PRO S3 LAN PoE G Tx Rx RTS CTS COM G Tx Rx RTS CTS COM 1 G Tx Rx RTS CTS COM 3 G Tx Rx RTS CTS COM 2 G Tx Rx RTS CTS COM 1 G Tx Rx RTS CTS COM 3 G Tx Rx RTS CTS COM 2 G Tx Rx RTS CTS COM 4 G Tx Rx RTS CTS COM 6 G Tx Rx RTS CTS COM 5 LAN PoE IPL PRO S6 IPL PRO S1 LAN PoE MAC 00 05 A6 XX XX XX S N E MAC 00 05 A6 XX XX XX S N E MAC 00 05 A6 XX XX XX S N E MAC 00 05 A6 XX XX ...

Page 18: ...er la source d alimentation ainsi que l unité Unless otherwise stated the AC DC adapters are not suitable for use in air handling spaces or in wall cavities Sauf mention contraire les adaptateurs AC DC ne sont pas appropriés pour une utilisation dans les espaces d aération ou dans les cavités murales The installation must always be in accordance with the applicable provisions of National Electrica...

Page 19: ...5 pole COM RS 232 RS 422 RS 485 See the Serial Options table for which port supports which standards RS 232 Tx Rx Ground RTS CTS RS 422 Tx Rx Ground Tx Rx RS 485 Ground 5 pole COM Pin Configurations Data pins 1 2 tied together Data pins 4 5 tied together Pin 1 Tx 2 Rx 3 G 4 RTS 5 CTS See the Serial Options table of supported formats for each port Figure 8 Wiring COM ports for Serial Control For bi...

Page 20: ... 6 7 8 1000 Mbps Connection Network is active Data is being sent received Link LED Activity LED LAN PoE Ethernet Default protocol IPL IP address 192 168 254 250 Gateway IP address 0 0 0 0 Subnet mask 255 255 255 0 DNS address 127 0 0 1 DHCP off Link speed and duplex level autodetected Data rates 10 100 1000Base T Power over Ethernet PoE If PoE is available the IPL uses PoE If PoE is dropped discon...

Page 21: ... next Project recovery ability can be disabled by removing a jumper from header 1 on the circuit board inside the control processor Disabling project recovery mode is not recommended However if you choose to do so you must take precautions for your safety and to avoid product damage from electromagnetic discharge WARNING Risk of electric shock To prevent electric shock always unplug the product fr...

Page 22: ...ssor a Hold down the Reset button for about 9 seconds until the Power LED blinks three times once at 3 seconds again at 6 seconds again at 9 seconds b Release and press Reset momentarily for 1 second within 1 second The control processor reboots and operates using the old firmware Nothing happens if the momentary press does not occur within 1 second 7 Open Toolbelt within Global Configurator start...

Page 23: ...s events off Stops all user created programs Reset All IP Settings mode enables you to reset IP settings and port maps to factory defaults Reset to Factory Defaults To reset the unit to all factory default settings 1 Hold down the Reset button for about 9 seconds until the Power LED blinks three times once at 3 seconds again at 6 seconds again at 9 seconds 2 Release and press Reset momentarily for...

Page 24: ...a host computer connected to the same network as the control processor See LAN PoE IP connectors and LEDs starting on page 14 for details about LAN port and cabling to connect the control processor to the network Configure the control processor by using the Global Configurator software in GC Professional or GC Plus mode See the Extron website for full system hardware and software requirements The ...

Page 25: ...out designs for each TouchLink Pro or third party touchpanel with a TouchLink Interface or for a computer or mobile device with LinkLicense 3 Save and build the GUI layout file Create monitors schedules macros and local variables Configure ports on the control processor Import GUI layouts add touchpanels or other interfaces if used and configure them Test the system make adjustments finalize confi...

Page 26: ...t use serial and Ethernet drivers developed specifically for the IP Link Pro platform With the exception of IR device drivers drivers used for the previous generation IP Link non Pro control processors are not compatible Via links from the web page for the specific product 1 Navigate to the web page for the specific product model by either Typing the model name into the search field in the upper r...

Page 27: ...l mode there may be a link for contacting an Extron support representative who can provide you access to the latest version Obtaining Control Drivers Extron provides an extensive selection of device drivers available on the Extron website Ethernet serial and infrared IR device drivers for controlling projectors displays DVD players document cameras and so forth are available as individual device d...

Page 28: ...g drivers for all the devices in the installation before you go out into the field The Global Configurator project file gcpro or gcplus contains configuration settings and it can be saved to a directory or folder for backup or for installation on another IPL Pro control processor Saving a configuration is recommended before you perform a firmware upgrade The IPL can be set up to allow configuratio...

Page 29: ...e the IP or web address provided to you by your system administrator If you get no response Make sure your unit is using the appropriate subnet mask check with your system administrator Make sure your PC and network do not have a software firewall program that might block the IP address of the IPL unit 3 If contact is established with the unit but the IPL web pages cannot be accessed by your web b...

Page 30: ...eb server using Microsoft Internet Information Services IIS DHCP Dynamic Host Configuration Protocol A standardized client server communications protocol that enables a server to automatically assign unique network addresses IP address subnet mask gateway to a device using a defined range of numbers configured for the network DNS Domain Name System DNS is the application layer protocol that locate...

Page 31: ...trol Address A unique hardware number given to devices that connect to a network such as the Internet When a computer or networking device router hub interface and the like is connected to a LAN or the Internet a table which is used in ARP relates the IP address of the device to its corresponding physical MAC address on the LAN This protocol allows for several terminals or network nodes to communi...

Page 32: ...outer does not need to examine all 32 bits only those selected by the mask Subnetwork A network that is part of a larger IP network and is identified by a subnet address Networks can be segmented into subnetworks to provide a hierarchical multilevel routing structure TCP Transmission Control Protocol A connection oriented protocol at the Transport layer of the Open Systems Interconnection OSI ISO ...

Page 33: ...ning Via Global Configurator these files can be imported and associated with one of the IR ports on a control processor ______ gc2 or ______ gcz These are configuration files from older versions of Global Configurator GC versions 3 x and earlier that are used by Global Configurator only not by the control processor They contain configuration settings that must be processed by Global Configurator t...

Page 34: ...trol processors are subject to change without notice Licensed Third Party Software Package License Package License aufs2 util GPL v2 lightpd BSD avahi LGPL v2 1 linux kernel GPL v2 bstrib BSD linx pam BSD busybox GPL v2 lua MIT bzip2 BSD luafilesystem MIT can utils GPL v2 luasocket MIT cjson MIT minicom GPL v2 devmem2 GPL v2 mtd GPL v2 expat MIT ncurses MIT fcgi fcgi netsnmp BSD gnupg 1 4 7 GPL v2...

Page 35: ...ion starting on page 18 and the IPL Pro Series Setup Guide Using Global Configurator 1 Start Global Configurator in either GC Professional or GC Plus mode 2 Open the Toolbelt feature 3 Either add the desired control processor manually or start device discovery and select the desired processor from the list of discovered devices 4 Click Manage in the row for the desired control processor and view t...

Page 36: ...e specific model 2 Download the executable installer file exe from the website and run the installer program The program automatically stores the firmware file on the PC in C Program Files Extron Firmware within a folder specific to that version 3 Write down the firmware filename and location for later use The filename ends in eff such as 49 247 50 x xx xxxx yyyy eff where x xx xxxx is the version...

Page 37: ... 23 device control RS 232 Ethernet 5 display control 5 distance IR learning distance from remote to IPCP 9 to display or projector 13 drivers definition of term 24 device driver communication sheet 13 eir file type 27 Ethernet drivers 3 IR learning sensor and creating a device driver file 9 IR or RS 232 driver file downloading and using for control 5 E eir file type 27 Ethernet drivers support for...

Page 38: ...ing to default 17 power connectors troubleshooting 23 wiring polarity requirements input power external power supply 12 R rack mounting UL rack mounting guidelines 10 Reset button Reset button and LED location 9 using to reset the unit 15 resetting the unit manual reset modes 15 RS 232 RS 422 RS 485 default protocol and COM port pin configurations 13 S serial communication protocol COM port defaul...

Page 39: ...eboulevard 10 3825 PH Amersfoort The Netherlands China Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China Asia Extron Asia Pte Ltd 135 Joo Seng Road 04 01 PM Industrial Bldg Singapore 368363 Singapore Middle East Extron Middle East Dubai Airport Free Zone F12 PO Box 293666 United Arab Emirates Dubai This Limited Warranty does not apply if the fault has been caused by misuse imp...

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