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User Guide

Fiber Optic Matrix Switchers

68-2987-01 Rev. B

06 20

FOX3 Matrix Series

Configurable Fiber Optic Digital Matrix Switcher

Summary of Contents for FOX3 Matrix 160x

Page 1: ...User Guide Fiber Optic Matrix Switchers 68 2987 01 Rev B 06 20 FOX3 Matrix Series Configurable Fiber Optic Digital Matrix Switcher ...

Page 2: ...tissement Ce pictogramme lorsqu il est utilisé sur le produit signale à l utilisateur la présence à l intérieur du boîtier du produit d une tension électrique dangereuse susceptible de provoquer un choc électrique ATTENTION Ce pictogramme lorsqu il est utilisé sur le produit signale à l utilisateur des instructions d utilisation ou de maintenance importantes qui se trouvent dans la documentation f...

Page 3: ...t PowerCage PURE3 Quantum ShareLink Show Me SoundField SpeedMount SpeedSwitch StudioStation System INTEGRATOR TeamWork TouchLink V Lock VideoLounge VN Matrix VoiceLift WallVault WindoWall XPA XTP XTP Systems and ZipClip Registered Service Mark SM S3 Service Support Solutions Trademarks AAP AFL Accu RATE Frame Lock ADSP Advanced Digital Sync Processing Auto Image AVEdge CableCover CDRS Class D Ripp...

Page 4: ...ructions ATTENTION Risque d explosion Ne pas remplacer la pile par le mauvais type de pile Débarrassez vous des piles usagées selon le mode d emploi Class 1 Laser Product Any service to this product must be carried out by Extron Electronics and its qualified service personnel CAUTION Using controls making adjustments or performing procedures in a manner other than what is specified herein may resu...

Page 5: ...NOTE For commands and examples of computer or device responses mentioned in this guide the character 0 is used for the number zero and O represents the capital letter o Computer responses and directory paths that do not have variables are written in the font shown here Reply from 208 132 180 48 bytes 32 times 2ms TTL 32 C Program Files Extron Variables are written in slanted form as shown here pin...

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Page 7: ...set Reset 1 17 Troubleshooting 17 SIS Configuration and Control 18 Connections Options 18 Rear Panel RS 232 Port 18 Front Panel Configuration Port 18 Ethernet LAN Port 19 Establishing a Connection 19 Using Verbose Mode 20 Host to Switcher Instructions 20 Switcher initiated Messages 20 Switcher Error Responses 21 Using the Command and Response Tables 22 System Definitions 23 Command and Response Ta...

Page 8: ...nance and Modifications 47 Mounting the Switcher 47 UL Guidelines 47 Mounting Instructions 48 Battery and Power Precautions 48 FOX3 Matrix Replacement Cards 48 Removing and Installing an I O Module 49 Removing and Installing a Power Supply Module 51 Removing and Installing a Fan Assembly 52 FOX3 Matrix Series Switchers Contents viii ...

Page 9: ...bout this Guide About the FOX3 Matrix Switchers Features About this Guide This guide contains installation configuration and operating information for the Extron FOX3 Matrix Switchers These customizable matrix switchers support Extron fiber optic endpoints transmitters and receivers up to FOX3 Matrix 24x 24 inputs and outputs FOX3 Matrix 40x 40 inputs and outputs FOX3 Matrix 80x 80 inputs and outp...

Page 10: ...0 60 Hz FOX3 T 301 HDMI USB HID HOST HOST USB 2 0 LAN OUT A IN OUT IN B LOOP OUT OUTPUTS CONTROL AUDIO RETURN REMOTE INPUTS 3D SYNC L AUDIO R L R Tx RS 232 RS 232 IR Rx Tx Rx G Tx Rx G S 5V R 100 240V 0 7A MAX 50 60 Hz FOX3 T 301 HDMI USB HID HOST HOST USB 2 0 LAN OUT A IN OUT IN B LOOP OUT OUTPUTS CONTROL AUDIO RETURN REMOTE INPUTS 3D SYNC L AUDIO R L R Tx RS 232 RS 232 IR Rx Tx Rx G Tx Rx G S 5V...

Page 11: ...3 Matrix 24x has two analog audio inputs and two analog audio outputs The audio board is hot swappable You do not need to power down the switcher to remove or install an audio board Controller Board The controller board has the reset button and two rear panel remote control connectors the LAN Ethernet RJ 45 port and Remote RS 232 port The matrix switcher can be remotely controlled using either the...

Page 12: ...wo fibers Provides the highest quality video distribution system Audio embedding Any selected two channel PCM audio signal can be embedded into any selected output signal including the analog return audio signal Audio de embedding Any two channel PCM audio signal from a transmitter or analog return audio from a receiver can be extracted and independently routed Analog audio insertion Four local st...

Page 13: ...me for easy and quick upgradeability expansion or new technologies Hot swappable components allow the user to replace an I O board or power supply at any time without the need to power down the switcher This is especially useful for mission critical applications that require continuous operation RS 232 insertion from the Ethernet control port System level device control to all remote locations via...

Page 14: ...ess the rear panel JITC Certified Successfully completed interoperability and information assurance testing for use in government applications and other mission critical environments Easy setup and commissioning with Extron PCS Product Configuration Software Conveniently configure multiple products using a single software application Rack mountable up to 12U full rack width metal enclosure Interna...

Page 15: ... Software Firmware Installation on page 30 Optional Upload a System Map see the FOX3 Matrix Series PCS Help File Perform Physical Installation If desired install the switcher in a rack see Mounting the Switcher on page 47 Cable input and output devices to the I O boards see Rear Panel Boards Cabling and Features on page 8 If desired connect computers or control systems to any of the remote control...

Page 16: ...0 240V x xA MAX 100 240V x xA MAX DISCONNECT POWER CORD BEFORE SERVING DISCONNECT POWER CORD BEFORE SERVING REDUNDANT 1 40 41 80 RESET Tx Rx G RS 232 LAN REMOTE OUT IN 4 OUT IN 8 OUT IN 3 OUT IN 7 OUT IN 2 OUT IN 6 OUT IN 1 OUT IN 5 FOX3 MATRIX 8io OUT IN 4 OUT IN 8 OUT IN 3 OUT IN 7 OUT IN 2 OUT IN 6 OUT IN 1 OUT IN 5 FOX3 MATRIX 8io OUT IN 4 OUT IN 8 OUT IN 3 OUT IN 7 OUT IN 2 OUT IN 6 OUT IN 1 ...

Page 17: ...iber optic I O boards in a FOX3 matrix switcher can be used but be sure to connect the proper transmission mode fiber cables to each board A Fiber optic boards with connectors and LEDs see figure 2 1Input connector Connect a fiber optic cable between each Input LC connector and a FOX3 transmitter or any other compatible Extron FOX device NOTE For USB return audio and serial RS 232 receiver to tran...

Page 18: ...l on page 18 or Product Configuration Software on page 29 from anywhere in the world Link LED indicator The green link LED indicates that the switcher is properly connected to an Ethernet LAN This LED should light steadily Act LED indicator The yellow activity LED indicates transmission of data packets on the RJ 45 connector This LED should flicker as the switcher communicates NOTE The factory def...

Page 19: ...green Blue White blue Green Green White brown Brown Figure 4 RJ 45 Connector and Pinout Tables Remote Port D Remote RS 232 port Connect a host device such as a computer or touchpanel control to the switcher via this 3 pole captive screw port for serial RS 232 control see figure 5 for wiring RS 232 Tx Rx G REMOTE Transmit Receive Receive Transmit Ground Ground DB9 Pin Locations Female 5 1 9 6 Pin 2...

Page 20: ...e No Ground Here Tip L R Sleeves Tip Ring Tip Ring L R Sleeves Figure 7 Audio Output Wiring ATTENTION For unbalanced audio connect the sleeves to the ground contact DO NOT connect the sleeves to the negative contacts Pour l audio asymétrique connectez les manchons au contact au sol Ne PAS connecter les manchons aux contacts négatifs J DMP Expansion port and LED see figure 2 on page 8 Expansion Por...

Page 21: ...stem or computer to the front panel Configuration port NOTE A front panel Configuration port connection and a rear panel Remote port connection can both be active at the same time B Primary and Redundant Power Supply LEDs Light to indicate the power supply status Green Indicates that the associated power supply is operating within normal tolerances Red Indicates that the associated power supply is...

Page 22: ...onfiguration map This mode is used to simplify system switching and USB group switching for cross display applications see the FOX3 Matrix Series PCS Help File for detailed instructions Secure Direct Port Access Open an associated UART port to send serial data to its captive screw connector The control system connects via LAN port to the FOX3 Matrix LAN port The device being controlled connects to...

Page 23: ...A 500 mA REMOTE RS 232 Tx Rx S 5V G 3D SYNC Display HDMI RS 232 HDMI Ethernet Extron FOX3 Matrix 80x Fiber Optic Matrix Switcher Ethernet Switch Extron FOX3 T 301 Fiber Optic Transmitters Extron FOX3 R 301 Fiber Optic Receiver Ethernet eBUS FLEX I O RELAYS IR SERIAL COM 12 VDC LAN V Tx Rx G Tx Rx G Tx Rx G Tx Rx G S G S G S G S G RTSCTS S G PWR OUT 12W S S G S G S G S G Tx Rx G Tx Rx G Tx Rx G Tx ...

Page 24: ...s 2 times if events are starting 3 times if events are stopping Mode 3 is useful for troubleshooting 4 Hold down the Reset button for about 6 seconds until the Reset LED blinks twice once at 3 seconds and again at 6 seconds Then press and release Reset within 1 second Mode 4 Enables ARP capability Sets the IP address to the factory default Sets the subnet address to the factory default Sets the ga...

Page 25: ...nd Performing a Hard Reset Reset 1 The hard reset function restores the switcher to the base firmware it was shipped with After a hard reset events do not automatically start but user settings and files are restored Perform a hard reset as follows NOTE The hard reset restores the factory installed firmware The switcher reverts to that factory firmware the next time power is cycled off and on unles...

Page 26: ...SSH Secure Shell client on port 22023 Rear Panel RS 232 Port The FOX3 Matrix Switcher rear panel RS 232 port see figure 2 D on page 8 can be connected to a host device such as a computer running the DataViewer utility or a control system This port makes serial control of the switcher possible The default protocol for the port is as follows 9600 baud no parity 8 data bits 1 stop bit no flow control...

Page 27: ...or IP address field NOTES If the local system administrators have not changed the value the default IP address is 192 168 254 254 If connecting via the USB port the IP address is 203 0 113 22 4 Enter 22023 in the Port field 5 The Matrix Switcher is password protected so the appropriate administrator or user name and password must be entered a Enter admin or user name b Enter the password next to t...

Page 28: ...d is valid the unit executes it and sends a response to the host device Each switcher response to an SIS command ends with a carriage return and a line feed CR LF which signals the end of the response character string A string is one or more characters Switcher initiated Messages When a local event such as a front panel operation or an IR 501 command string occurs the switcher responds by sending ...

Page 29: ...eturns an error response to the host The error response codes are E01 Invalid input number E10 Invalid command E11 Invalid preset number E12 Invalid output number E13 Invalid parameter E14 Invalid command for this configuration E17 Invalid command for signal type E18 System or command timed out E21 Invalid room number E22 Busy E24 Privileges violation Ethernet only Personnel logged in as users att...

Page 30: ... command and response table ASCII to Hex Conversion Table Space NOTES For commands and examples of computer or device responses used in this guide the character 0 is used for the number zero and O is the capital letter o Only instances marked with a character require a space Any spaces between characters in the command and response tables are only inserted for ease of reading Unless stated otherwi...

Page 31: ...nown SFP X1 Video signal status 0 No video signal at input 1 Video Input signal detected X2 Verbose mode 0 Clear none default 1 Verbose mode 2 Tagged response for queries 3 Verbose mode and tagged responses for queries X2 Timeout The number of seconds before timeout on IP connections min 1 max 65000 default 30 300 seconds X2 Power supply voltage P Primary is listed first R Redundant is listed seco...

Page 32: ... source to destination TIP 0 clears all ties KEY X Input number 00 Maximum number of inputs for your configuration 0 untie X Output number 00 Maximum number of outputs for your configuration 0 untie X3 Audio input number 00 Maximum number of inputs or DMP Expansion 30001 30008 Dante 40001 40032 Analog 50001 50004 X3 Audio output number 00 Maximum number of outputs or DMP Expansion 30001 30008 Dant...

Page 33: ...tput X3 View return audio ties E0 X3 5VC Verbose mode 2 3 X3 X3 X3 X3 16 Rta Show the input X3 tied to 16 Vgp00 X3 X3 X3 X3 16 Rta sequential outputs starting from output X3 View DMP expansion audio ties E0 1 6VC Verbose mode 2 3 X3 X3 X3 X3 8 Dmp Show the input X3 Expansion Vgp00 X3 X3 X3 X3 8 Dmp 30001 30008 tied to 8 outputs starting from output 1 View Dante audio ties E0 1 7VC Verbose mode 2 3...

Page 34: ...ll 1 B Vmt 1 Mute video on all outputs Video unmute all 0 B Vmt 0 Unmute video on all outputs Read video mute X B X1 View mute status per output KEY X Input number 00 Maximum number of inputs for your configuration 0 untie X Output number 00 Maximum number of outputs for your configuration 0 untie X1 Mute 0 Unmuted 1 Muted Audio mute Audio mute X3 1Z AmtX3 1 Mute audio per output Audio unmute X3 0...

Page 35: ...per output Output audio volume decrement X4 V OutX4 VolX1 Decrement audio volume per output Output volume level X4 X1 V OutX4 VolX1 Set audio volume level per output Audio volume for output X4 V X1 View audio volume level per output KEY X1 Volume adjustment range 0 to 100 approximately 1 dB per step 0 to 100 default 100 X4 Analog audio output number 00 to max number of outputs Analog 50001 50004 V...

Page 36: ...put signal status EX LS Verbose mode 2 3 X1 InX X1 View all video input signal status E0LS Verbose mode 2 3 X1 1 X1 2 X1 n In00 X1 1 X1 1 X1 n Each response is the video input status starting from Input 1 and n highest numbered installed input KEY X Input number 00 Maximum number of inputs for your configuration 0 untie X I O board type 0 No board detected 1 Active MM board 2 Active SM board 5 Unk...

Page 37: ... Software Operation via Ethernet When a matrix switcher is connected to an Ethernet WAN or LAN up to 200 users can be connected to operate it locally or remotely using PCS see Ethernet LAN Port for installation details Connection to the switcher via the Ethernet is password protected There are two levels of password protection Administrators have full access to all FOX3 matrix switching capabiliti...

Page 38: ...mware or software 1 Mouse over the Download link at the top of the page see figure 11 1 Figure 11 Software Links on Download Screen 2 Click the appropriate link on the drop down list For software either click the Software link 2 or if the software is listed click directly on that link see the PCS Product Configuration Software link 3 and skip to step 5 For firmware click the Firmware link 4 3 If t...

Page 39: ...oad screen opens e Enter the required user information and click Download An executable exe file is downloaded to the PC Run this program to place the firmware on the PC for future use Make a note of the folder where the firmware file was saved 7 Install the software a Navigate to the folder where the software file was downloaded b Double click the executable file and follow the on screen directio...

Page 40: ...ddress device name or connection method 1 Open the Product Configuration Software program from the desktop shortcut The Extron PCS window opens to the Device Discovery panel see figure 15 Figure 15 Device Discovery Panel 2 Select the FOX3 Matrix device by clicking on it to highlight it in the list 1 3 Click Connect 2 To edit the IP address 1 Click on the Edit button 3 The Communication Settings bo...

Page 41: ...he front panel USB mini B port NOTE The IP address is 203 0 113 22 This IP address cannot be changed 3 In the Password field 3 enter the device password NOTES The factory configured passwords for all accounts on this device have been set to the device serial number In the event of a complete system reset the passwords convert to the default which is extron for the Admin and User see Roles and Perm...

Page 42: ...ettings cannot be changed To open a device tab 1 From the Configuration File drop down list select New Configuration File see figure 18 Figure 18 Configuration File Drop Down List The New Configuration File dialog box opens see figure 19 2 Select the desired device model from the Device Models list see figure 19 3 Click the Configure button A new offline device configuration tab opens Figure 19 Ne...

Page 43: ...p down list see figure 20 1 for device configuration options The Software menu 2 contains software configuration and information options Software Menu The Software menu see figure 21 contains options pertaining to PCS settings Figure 21 PCS Software Menu Show Expanded Device Tabs Selecting Show Expanded Device Tabs from the Software menu displays the device IP address or connection method in the D...

Page 44: ...irmation Dialogs button see figure 23 1 The dialog box closes and the reset is complete Alternatively click the Close button 2 to close the dialog box without re enabling the confirmation dialogs Tutorial Display a general overview of where to find features in the PCS framework 1 From the Software menu select Tutorial The Tutorial dialog box opens 2 Click the I Get It button to close the dialog bo...

Page 45: ...tails about third party software packages and associated licensing click Licenses 2 4 Click the OK button 3 to close the dialog box Exit Disconnect connected devices and close the application 1 From the Software menu select Exit If device tabs are open the Exit dialog box opens see figure 25 Figure 25 Exit Dialog Box 2 Click the Close Session s and Exit button 1 to disconnect the software from con...

Page 46: ... the connected device as well as the Unit Information also displayed in the Hardware Settings dialog box NOTE The factory configured passwords for all accounts on this device have been set to the device serial number In the event of a complete system reset the passwords convert to the default which is extron for the Admin and User see Roles and Permissions Panel on page 45 to change a password Bac...

Page 47: ...e Extron website see Software Firmware Installation on page 30 Update Firmware to this Device Upload firmware from the host device to the connected device only Update Firmware to Multiple Devices Upload firmware to multiple devices on the network NOTE The connected devices must be connected via LAN About This Module Open the About This Module dialog box with the module part number and firmware ver...

Page 48: ...essing the Internal Web Page Access the FOX3 Matrix Switcher internal web page as follows 1 Connect the FOX3 device to a LAN or WAN using the rear panel RJ 45 LAN connector see figure 2 on page 8 2 Open a web browser on a PC connected on the same LAN or WAN 3 Enter the FOX3 Matrix IP address in the browser Address field NOTE If the local system administrators have not changed the value the factory...

Page 49: ...atibility View checkbox is clear and the IP address of the scaler is not in the list of websites that have been added to Compatibility View 3 Click Close Web Page Panels The FOX3 Matrix internal web page see figure 28 on page 42 provides an overall read only view of the status of the switcher with some editable fields for the following categories 1 Device Info Panel 4 Firmware Panel 2 Device Statu...

Page 50: ... description and the part number The panel also contains an Extron link which opens the Extron website in a new window To change the name 1 Click EDIT see figure 29 left 1 in the Device Info panel The Device Info Settings panel opens to allow edits right Figure 29 Device Info Panel 2 Edit the Device Name as desired 3 When finished editing click SAVE to confirm your changes or CANCEL to close the w...

Page 51: ...it the Date Time and Timezone as desired 3 When finished editing click SAVE to confirm your changes or CANCEL to close the window without making changes Clicking the X in the upper right corner of the screen also closes the window 4 Alternatively click SYNC TO PC 2 to set the date and time according to your PC Network Settings Panel In the Network Settings panel see figure 28 3 set the IP address ...

Page 52: ...ware files for FOX3 Matrix have a eff extension Do not attempt to load any other file types To update firmware 1 In the Firmware panel click the SELECT FILE button see figure 32 2 In the Open dialog box browse to locate the new firmware file on your computer by default the file is stored at C Program Files x86 Extron Firmware FOX3 Matrix after being downloaded from the Extron web page Figure 32 Fi...

Page 53: ...rt to the default which is extron for the Admin and User To assign a administrator and user passwords 1 In the Roles and Permissions panel click EDIT see figure 34 The Role and Permission Settings dialog box opens 2 In the Admin panel click the Change Admin Password link and enter the new administrator password in the field below see figure 35 3 Click in the Confirm Admin Password field and enter ...

Page 54: ...cted to the FOX3 Matrix Figure 36 Dante Device Info Panel About the FOX3 Matrix Click on the ABOUT link see figure 28 6 on page 42 to open the About dialog box to view general information about the FOX3 Matrix such as the firmware version copyright part number licenses patents and web page version Click on the View the End User License Agreement link to view the user license Figure 37 About Panel ...

Page 55: ... is installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consider installing the equipment in an environment compatible with the maximum ambient temperature specified by Extron Tma 32 to 122 F 0 to 50 C Reduced air flow Installation of the equipment in a rack should be such that the amount of air flow...

Page 56: ...n the switcher to Extron for repair WARNING There is a danger of explosion if the battery is incorrectly replaced Do not attempt to remove or replace the internal battery AVERTISSEMENT Si la pile est mal remplacée il y a un risque d explosion N essayez pas de retirer ou de remplacer la batterie interne FOX3 Matrix Replacement Cards Following are instructions to remove and replace I O modules fan a...

Page 57: ...eiver module one input and one output of one transmission mode can be removed and replaced with a block of the other transmission mode Transmission mode transceiver modules can be mixed on a fiber optic I O board provided each fiber cable and connected devices are the appropriate transmission mode for the transceiver module Typically singlemode fiber has a yellow jacket and multimode cable has an ...

Page 58: ... PA NS IO N RE SE T Tx Rx G RS 232 RE MO TE LA N FA N AS SE MB LY Ex tro n INPUTS OUTPUTS 1 40 1 8 9 1 6 17 24 25 32 33 40 INPU T O UT PU T LE GE ND Align with Plastic Guides Captive Panel Screw Figure 38 I O Board Replacement 3 Gently pull on the captive panel screws to loosen the module from the backplane 4 Slide the module out of the chassis 5 Place the removed module on an anti static surface ...

Page 59: ...replace a power supply as follows 1 Rotate the left and right captive panel screws to completely loosen the screws 2 Gently pull on the handle to loosen the power supply from the backplane see figure 39 3 Slide the power supply out of the chassis L R L R L R L R AU DIO EX PA NS ION AT DM P EX PA NS IO N LINK AU DIO OU TP UT S L R L R L R L R AU DIO INP UT SS 4 3 2 1 4 3 2 1 LINK FO X3 MA TR IX AU ...

Page 60: ...R L R L R AU DIO EX PA NS ION AT DM P EX PA NS IO N LINK AU DIO OU TP UT S L R L R L R L R AU DIO INP UT SS 4 3 2 1 4 3 2 1 LINK FO X3 MAT RI X AU DI O DA NT E EX PA NS IO N RE SE T Tx Rx G RS 232 RE MO TE LA N FA N AS SE MBL Y Ex tron INPUTS OUTPUTS 1 40 1 8 9 1 6 17 24 25 32 33 40 INPU T O UT PU T LE GE ND Align with Plastic Guides Captive Panel Screw Figure 40 Fan Assembly Replacement 2 Gently ...

Page 61: ...rranty does not apply if the fault has been caused by misuse improper handling care electrical or mechanical abuse abnormal operating conditions or if modifications were made to the product that were not authorized by Extron NOTE If a product is defective please call Extron and ask for an Application Engineer to receive an RA Return Authorization number This will begin the repair process USA 714 4...

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