Explorer Group 2003 Tourers, Owner'S Handbook Manual

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THE EXPLORER GROUP LIMITED
(“Explorer Group”)
3 YEAR MANUFACTURERS WARRANTY
Congratulations on selecting your new Explorer Group
product. Subject to the conditions set out on the following
page, your purchase is backed up by a manufacturers
warranty for 3 years from the date of purchase at no
additional cost to you the customer.
We sincerely hope you will never have cause to complain
about your purchase. However, if things do go wrong, the
course of action for you is to contact your dealer and
explain the difficulty you are having. We are confident they
will do their utmost to resolve the problem to your complete
satisfaction.
The dealer from whom the product is purchased is liable
for warranty repairs. Any other approved retailer or service
centre may carry out work at his own convenience and/or
discretion, but is not obliged to do so.
The unexpired period of this warranty is assignable to a
second and subsequent owners during the three year
period at a cost of £25 payable to The Explorer Group
Limited (provided full service documentation is available
for inspection).
Parts Covered by this Warranty for Years 1 – 3
Subject to the specific exclusions in years 2 and 3 set out
below all original components of the product, including
permanently fitted equipment, forming part of the
manufacturers original specification.
Specific Exclusions for Years 2 & 3
Tyres, batteries, glass, exterior paint work, brightwork and
all similar trim and finish. Soft furnishings. Carpets and
floor coverings.
Entertainment/communication systems and connected
equipment. Adjustment of blinds, hinges, catches, stays
and doors. Replacement of bulbs, fluorescent tubes, fuses
and electrical connections. “A” frame covers and wheel
spats. Natural movement of internal doors and furniture.
Normal wear and tear/servicing items and other
components subject to routine maintenance.
Explorer Group 3 Year Manufacturers Warranty is
offered subject to the following conditions:
1. The duration of the warranty is 36 months from the
date of purchase
2. That the original construction of the product has not
been tampered with or repaired otherwise than by
Explorer Group or an approved dealer or service
centre.
3. That a service, damp and safety check has been
carried out by an approved dealer or service centre at
least once every year. The interval from purchase date
to the first service and the intervals between services
must not exceed 12 months.
4. That original VAT service invoices are retained as proof
that annual inspections have been carried out.
5. No repairs should be commenced under the terms of
the agreement unless prior authorisation is obtained
from Explorer Group.
6. Explorer Group reserves the right to inspect the
product before any repairs commence.
7. No liability will be accepted for damage caused by fair
wear and tear, wilful damage, negligence, abnormal
working conditions, intrusion of foreign or harmful
matter, over-heating, freezing, failure to follow Explorer
Group instructions, misuse or alteration or repair of the
product without Explorer Group prior approval.
8. Products covered by this agreement shall not be put
out to hire, reward, any other commercial use or used
in any timed race.
9. That the product shall be used only for its ordinary and
intended purpose and shall not be subjected to any
condition which could reasonably be foreseen to cause
or result in damage or excessive wear and tear.
10. That Explorer Group shall have received the
completed warranty registration card within 6 weeks of
purchase from new.
11. That only private cars or 4x4 type vehicles substituting
as private cars, shall have towed the product.
12. That no liability arises out of this agreement for
transport costs to and from the point of repair or
consequential cost relating to transportation.
13. No liability arises out of this agreement for any indirect,
special or consequential loss or damage (whether for
loss of profit, use, contract, goodwill, or otherwise),
costs, expenses or other claims for compensation
howsoever arising.
14. No liability will be accepted for any accidental or fire
damage or any loss incurred by accident or fire.
15. The unexpired period of the 3 year warranty is
assignable to a second and subsequent owners during
the 3 year period at a cost of £25 providing full service
documentation is available for inspection in the event
that a claim should, as set out above, be made.
This warranty does not affect the purchaser’s
statutory rights.
This warranty shall be governed and construed in
accordance with the laws of England and the parties
irrevocably submit to the exclusive jurisdiction of the courts
of England.
WARRANTY
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