OmniCure® AC2 Series
UV Curing Solutions
http://www.excelitas.com/omnicure
Excelitas Canada Inc. 2015
All rights reserved
035-xxxxxR, rev.1
19
035-00589R Rev5
11
Warranty
Excelitas Technologies warrants the original purchaser for a period of one (1) full year, calculated from the date
of purchase, that the equipment sold is free from defects in material and workmanship.
In the event of a claim under this warranty, the equipment is to be sent postage and carriage paid to the
Excelitas
Technologies Service Centre
. Returned equipment will not be received without a Return Authorization (RA)
Number, issued by the appropriate Service Centre.
In order for us to serve you better, include a written description of the fault and the name and telephone number
of a contact person who may be contacted for additional service related questions.
Any claims for units received with defects in material or workmanship must be reported to an authorized
Excelitas Technologies Service Centre within 30 days from the original date of receipt and returned within 30
days of reporting to a an authorized Excelitas Technologies Service Centre. Excelitas Technologies will repair or
replace these reported defects free of charge. The equipment must be sent postage and carriage paid.
Package the equipment in its original shipping case or as appropriate to prevent damage during transport.
In the case of damage caused by wear and tear, careless handling, neglect, by the use of force or in the case of
interventions and repairs not carried out by an Excelitas Technologies Authorized Service Centre, the warranty
ceases to be valid. This warranty may not form the basis for any claims for damages, in particular not for
compensation of consequential damages.
This warranty is not transferable.
**WARNING**
Apart from filters there are no field serviceable parts within the equipment.
Opening the equipment main enclosure will void the warranty.
11.1
Checking Your Warranty Status
You can check the status by pressing the Clear Fault button on the PLC 2000Controller. On release of the button
the warranty status is indicated on the status indicator on the UV LED head.
The LED indicator on the UV Head will display the warranty status of the UV LEDs as follows:
LED Indicator
Condition
Fast Flashing Green
Operating hours is < 9000
Fast Flashing Amber
Operating hours = between 9,000 and 10,0000
Fast Flashing Red
Operating hours is >10000
Table 5 UV LED Warranty Status
11.2
Replacement UV LED Module Warranty
If the AC2- system fails to power up during the warranty period of 10,000 operational hours, the UV LED
Module will be replaced under warranty. In the event of a claim under this guarantee, the UV LED Head is to be
sent postage and carriage paid, including a description of the fault, to the nearest appropriate
Excelitas
Technologies Service Centre
. Returned equipment will not be received without a Return Authorization (RA)
Number, issued by the Service Centre. This warranty is non-transferable.
In the case of damage caused by careless handling, neglect, by the use of force or in the case of interventions and
repairs not carried out by a Excelitas Technologies Service Centre Service Centre to the AC2- system, the
guarantee ceases to be valid.
11.3
Returning your AC2- System to Excelitas Technologies for Service
Please make a note of the problem encountered, the steps followed to isolate the problem and the result of any
trouble shooting steps taken.
