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©
2018, Industrial Test Systems, Inc. Printed in USA
TROUBLESHOOTING
Listed below are possible situations that may arise while testing.
Please contact one of our knowledgeable customer service
representatives if you require further assistance.
Subject
Cause
Solution
Dim screen or no
response from meter
Low battery
Replace batteries
“LO” on LCD while
zeroing
Low battery
Replace batteries
Dirty cell
Clean cell
Cloudy sample
Dilute sample or use
fi
lter
Bad LED
Contact ITS
“HI” on LCD while
reading
Result above
detection level
Re-run test to verify result
“LO” on LCD while
reading
Result below
detection level
Re-run test to verify result
“LO”
fl
ashes on LCD,
then "Err"
Improper test
procedure for
Combined Chlorine
Re-read test procedure
and follow directions
carefully
"HI"
fl
ashes on LCD,
then "Err"
Combined Chlorine
result above detection
limit
Re-run test to verify result
Dilute and re-run test
TECHNICAL SUPPORT
Please visit
sensafe.com/pool-exact-ez/
for the latest technical information and how-to-videos.
For additional technical support, call (803) 329-9712.
Industrial Test Systems, Inc.
1875 Langston Street, Rock Hill, SC 29730
800-861-9712 or 803-329-9712
[email protected] | sensafe.com
ITS Europe, Ltd.
The UK Centre for Homeland Security
Building 7, Chilmark, Salisbury,
Wiltshire SP3 5DU UK +44 1722 717911
[email protected] | itseurope.co.uk
In
du
str
ial Te
st System
s, In
c.
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29
29
8
8
Manufacturing quality products since 1989
POOL EXACT
®
EZ ACCURACY
All tests have been calibrated using certi
fi
ed reference standards
and analytical spectrophotometric methods. The Pool eXact
®
EZ has been factory calibrated and will stay valid because of its
exceptional quality. We are so con
fi
dent in the Pool eXact
®
EZ,
we offer an industry leading 2-year warranty.
We built the Pool eXact
®
EZ to be easy, accurate and
environmentally friendly. We have achieved this by utilizing our
patented eXact
®
Strip Micro Technology, which uses 60% less
water and chemistry than alternative methods. Instead of using
a 10mL water sample, eXact
®
Strip Micro uses a 4mL water
sample. The accuracy of the meter is maintained by designing
the sample cell with an 11mm path-length.
