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4.1 WHAT IF I SUSPECT A GAS LEAK
If you suspect a gas leak, turn off the gas supply at the gas
meter and contact your installer or local gas supplier. If you
require further advice please contact your nearest Vokèra office.
4.2 WHAT IF I HAVE FREQUENTLY TO TOP-UP
THE SYSTEM
If the system regularly requires topping-up, it may be indicative
of a leak. Please contact your installer and ask him to inspect
the system.
4.3 WHAT IF THE APPLIANCE IS DUE ITS
ANNUAL SERVICE
Advice for tenants only
Your landlord should arrange for servicing.
Advice for homeowners
Please contact Vokèra Customer Service
(0844 3910999 (UK)
or 056 7755057 (ROI)
if you would prefer a Vokèra service
engineer or agent to service your appliance. Alternatively your
local GAS SAFE registered engineer may be able to service
the appliance for you.
4.4 WHAT IF I NEED TO CALL AN ENGINEER
If you think your boiler may have developed a fault, please contact
your installer or Vokèra Customer Services
(0844 3910999 (UK)
or 056 7755057 (ROI)
have all your details to hand including
full address and postcode, relevant contact numbers, and your
appliance log book. It is a requirement of your warranty terms
& conditions that your Benchmark logbook has been filled out
correctly and is fully up to date.
4. WHAT IF...
3.5 HOW TO CARE FOR THE APPLIANCE
To clean the outer casing use only a clean damp cloth. Do not
use any scourers or abrasive cleaners.
control
valve
temporary
connection
control
valve
supply pipe
double
check valve
flow/return
pipe
Fig. 1
