24
Troubleshooting Guide
The cabinet temperature is too warm.
The condenser coil may be clogged with dust,
grime or debris. Clean them following the
instructions on pages (21-23).
The door or door gasket may not be sealing
properly. Check product placement in the cabinet
as it may prevent the door from fully closing.
If the gasket is loose, reattach.
The temperature may be set too high. Adjust the
setting to 35.0°F (2.0°C) for refrigerators or
-4.0°F (-20.0°C) for freezers.
Hot food items may have been placed in the
cabinet. Store only room temperature food items.
The room’s ambient temperature may be higher
than 86°F (30°C). Provide ample ventilation or
additional cooling to the room. Relocate the unit
from extremely small spaces without ventilation.
The unit may be installed in close proximity to
heat sources such as ovens, stoves, heaters
or direct sunlight. Relocate the unit away from
these sources.
The unit may be installed without clearance or
proper ventilation. Provide additional exhaust
vents and observe the clearance allowance
specified on page (5).
Food items are frosting over.
The temperature may be set too low. Adjust
the setting to 35.0°F (2.0°C) for refrigerators
or -4.0°F (-20.0°C) for freezers.
The placement of food items in the cabinet may
be obstructing circulation of refrigerated air.
This creates uneven temperature in the cabinet
with pockets of very cold air that may cause
items to frost or freeze over.
Condensation in the interior cabinet.
The door or door gasket may not be sealing
properly. Check product placement in the cabinet
as it may prevent the door from fully closing.
If the gasket is loose, reattach.
Hot food items may have been stored in the
cabinet. The interaction between hot and cold
temperatures will promote condensation.
Unsealed or open food items with high moisture
content may have been stored in the cabinet.
Keep these items in air tight containers.
Mild condensation in warmer ambient temperature
conditions may occur due to frequent or prolonged
door operation.
Condensation on the unit’s exterior
surfaces
.
Highly humid environments will contribute to the
condensation build up on exterior panels. Providing
ample ventilation and air movement to a space will
reduce the humidity level.
The door or door gasket may not be sealing
properly. Check product placement in the cabinet
as it may prevent the door from fully closing. If the
gasket is loose, reattach.
N
oise level during unit operation.
It is normal for commercial grade compressors
and components to have a higher decibel output
compared to residential counterparts.
The unit may not be balanced evenly. Poorly
leveled units may cause components or fittings to
misalign or disengage during operation. This may
produce noise as a direct result of repeated surface
friction or impact.
The unit may not be securely mounted to the floor.
This may produce noise as a direct result
of repeated surface friction or impact.
Some sounds are normal for the refrigeration
process. A dripping sound, for example, is
the result of refrigerant circulation during the
compressor rest period.
Troubleshooting Guide (Continued)
