POWERLINE 11 series UPS – Instruction Manual
2011/07/22
www.ever.eu
26
DIAGNOSTICS OF ERRORS REPORTED BY UPS
Possible cause
Solution
Error code “08”,continuous
sound signal
The unit switched to an
error state due to
exceeding maximum
permitted temperature
Make sure that the unit is not overloaded, the fans are not
blocked, and the surrounding temperature is not excessively
high. Wait 10 minutes before powering on the unit in order for to
cool it down. If the problem was not eliminated, contact technical
support.
Error code “09”,continuous
sound signal
Short circuit on the
unit’s output
Disconnect all receivers. Turn off the unit. Make sure that the
receivers are not damaged and check whether the UPS has no
internal errors, and the reconnect the receivers. In the event of a
problem concerning the UPS, contact technical support.
Error code “05” or “09”,
continuous sound signal
The unit switched to an
error state due to an
internal error
Contact technical support
The UPS switches on in
battery mode (MODE “03”)
Input voltage or
frequency exceeds
permitted levels
Check the power source
Error code “07”, continuous
sound signal
Receiver overload or
short circuit.
Check the receivers and disconnect non-critical receivers.
Recalculate the power load and reduce the number of receivers
connected to the unit. Check whether any of the receivers are
damaged.
Warning – code “23”, sound
signal every 1 second
Damaged storage cells
or loader
Contact technical support
Error code “11”,continuous
sound signal
Low charge level of
storage cells or storage
cells disconnected
Check the condition of storage cells
The UPS does not operate
although the mains voltage is
correct
service BYPASS switch
damaged
Contact technical support
The storage cells are
not fully charged
Leave the unit connected to the mains for at minimum 10 hours
in order to fully charge the storage cells.
Unit overload
Check the receivers and disconnect non-critical receivers.
The battery support time has
become shorter
Storage cell capacity
decrease caused by
aging
Replace the storage cells
The “I” has been
pressed for an
insufficient period of
time
Press the “ON” button for at least 1 second
No storage cells are
connected to the unit or
the voltage of storage
cells is too low
Check the connection of storage cells or charge the storage cells
The unit does not switch on
after pressing the “ON”
button
Unit error
Contact technical support
Summary of Contents for POWERLINE 11 series
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