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WARRANTY
EVER Neuro Pharma GmbH as manufacturer of the D-
mine
®
Pen warrants the proper functioning of the D-
mine
®
Pen for a
period of two years from the date of delivery when used in accordance with these Instructions For Use.
Your D-
mine
®
Pen is distributed in Australia by Pfizer Australia Pty Ltd and in New Zealand by Pfizer New Zealand Limited
(refer to page 32 of these Instructions For Use for contact details).
Your D-
mine
®
Pen has been developed for use with Apomine
®
Intermittent in 3 mL cartridges (Apomorphine hydrochloride
hemihydrate 10 mg/mL) in compliance with EN ISO 11608-1 and may be used only with these cartridges.
If you believe that your D-
mine
®
Pen is not functioning in accordance with these Instructions For Use, contact the ANSSER
nurse service in your location immediately (refer to Page 23 of these Instructions For Use for contact details).
How to make a claim:
To make a warranty claim you will need to contact the ANSSER nurse service in your location.
ANSSER will advise you of the return process, which in many cases will involve returning your D-
mine
®
Pen to your ANSSER
nurse. Defective D-
mine
®
Pen will be replaced and shipped at no cost to you.
Consumer law rights:
The benefits given to you under this warranty are in addition to other rights and remedies you may
have at law.
For Australian patients we advise that: Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Conditions:
EVER Neuro Pharma GmbH and its distributors do not accept liability for any loss or damage suffered, caused
by or arising out of: (a) improper or careless use, handling or cleaning misuse, accident, or normal wear and tear; (b) any
failure to use the D-
mine
®
Pen in accordance with these Instructions For Use; (c) the use of the D-
mine
®
Pen with a medical
device or accessories or consumables other than those recommended by EVER Neuro Pharma GmbH.
