User Guide Limited Warranty
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LIMITED WARRANTY
Eventide Stompboxes are built to exacting quality standards and should give years of trouble-free service. If you are
experiencing problems which are not cleared up or explained as normal in the manual, your recourse is this warranty.
What the warranty does and does not cover
Eventide Inc. warrants the above-identified unit to be free from defects in workmanship and material under normal
operation and service for a period of one year from the date of purchase, as detailed below. At our discretion within the
warranty period, we may elect to repair or replace the defective unit. This means that if the unit fails under normal operation
because of such defect, we will repair the defective unit at no charge for parts or labor. We also assume a limited
responsibility for shipping charges, as detailed below.
IN NO EVENT WILL WE BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES CAUSED BY ANY DEFECT, AND
SUCH DAMAGES ARE SPECIFICALLY EXCLUDED FROM THIS WARRANTY. Our sole obligation is to repair or replace the
defective unit as described herein.
The warranty DOES NOT COVER any damage to the unit regardless of the cause of that damage. The unit is a complex piece
of equipment that does not react well to being dropped, bounced, crushed, soaked or exposed to excessively high
temperatures, voltages, electrostatic or electromagnetic fields. If the unit is damaged for these or other causes, and the unit
is deemed to be economically repairable, we will repair it and charge our normal rates.
The warranty DOES NOT COVER shipping damage, either to or from Eventide.
Who is covered under the warranty
The warranty applies to the original purchaser of a new unit from Eventide or an Authorized Eventide Dealer. It is your
responsibility to prove or to be able to prove that you have purchased the unit under circumstances which affect the
warranty. A copy of your purchase invoice is normally necessary and sufficient for this.
Units with the serial number plate defaced or removed will not be serviced or covered by this warranty.
When the warranty becomes effective
The one-year warranty period begins on the day the unit is purchased from an Authorized Eventide Dealer or, if the unit is
drop-shipped from Eventide, on the day shipped, plus a reasonable allowance for shipping delays. This applies whether or
not you return your warranty registration form.
Who performs warranty work
The only company authorized to perform work under this warranty is Eventide Inc., Little Ferry, New Jersey. While you are
free to give authorization to anyone else (or to work on it yourself), we will not honor claims for payment for parts or labor
from you or from third parties.
Shipping within the 50 United States
You are responsible for getting the unit to our door at no cost to us. We cannot accept collect or COD shipments. We will
return the unit to you prepaid, at our expense, using an expeditious shipping method, normally United Parcel Service.
Shipping outside the 50 United States
If you purchased the unit from a dealer in your country, consult with the dealer before returning the unit. If you wish to
return the unit to us, please note the following:
1. The unit must be prepaid to our door. This means that you are responsible for all shipping charges,
including customs brokerage and duties. When a unit is shipped to us it must be cleared through United States Customs by
an authorized broker. You must make arrangements for this to be done. Normally, your freight forwarder has a branch in
the United States which can handle this transaction.
2. All shipments will be returned to you collect. If this is impossible because of shipping regulations or money
is due us, we will request prepayment from you for the appropriate amount. If you nominate a freight carrier, we reserve the
right to select a substitute if necessary.
This warranty gives you specific legal rights and you may also have other rights which vary from location to location.
Eventide, Harmonizer and Omnipressor are registered trademarks of Eventide, Inc.
(c) 2011, Eventide, Inc.
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