Seite 21
Comet WiFi
10. ERROR MESSAGES AND HELP
Problem
Reason
Solution
The app shows at “My WiFi Net-
work” does not indicate a WiFi
network.
- Check whether your WiFi network operates
on 2.4 GHz, as Comet WiFi can only be integ-
rated into a 2.4 GHz WiFi network. This can be
viewed in the settings of your WiFi router and
changed if necessary.
- Activate the location permission of your
smartphone.
- Allow location access to Eurotronic Wifi app.
If you have declined location access in the app,
go to your settings. In the “Apps“ area, you can
grant the “ET Wifi“ app location access again
while using the app.
C1
1.) WiFi password was not entered
correctly in the app.
2.) WiFi signal strength is too low.
1.) Delete your thermostat from the app and
start the pairing mode again.
2.) Take appropriate measures to improve the
WiFi signal strength of your home network.
C2
1.) WiFi password was changed.
2.) Demolition of the existing radio
connection.
3.) The WiFi connection that was
set up was temporarily interrupted
(e.g. power failure, network cable)
1.) Your Comet WiFi must be integrated into
the WiFi network again (by entering the new
WiFi password).
2.) Take appropriate measures to improve the
WiFi signal strength of your home network.
3) Check e.g. your power supply and your net-
work cable.
C3
WiFi connection without internet
access.
Check your internet connection.
Batteries need frequent
change.
Check your WiFi
signal strength.
Take appropriate measures to improve the
WiFi signal strength of your home network.
E1-E3
By pressing any button, the error message is deleted from the display and the ad-
aptation starts again.
E1
No adoption possible. Comet WiFi is
not mounted on the radiator.
Is your device correctly mounted on the radia-
tor? Mount the Comet WiFi correctly on the
radiator.
E2
Valve lift too short or battery
performance too weak.
Open and close the valve tappet several times
by hand or insert new batteries.
E3
No valve movement possible.
Press any key to acknowledge. Make sure the
valve lifter moves freely.
bt
Batteries are low.
Change the batteries.
