Euromag EUROSONIC 2000 HH, User Manual

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EUROMAG | 35
TROUBLESHOOTING
5. TROUBLESHOOTING
5.1 POWER-ON ERRORS
When powered on, the ultrasonic flow meter automatically starts the self-diagnosis process to find if there
are any hardware and software problems. If a problem is identified, an error message will be displayed. The
following table shows the possible error messages, the corresponding causes and their solutions.
Error message
ROM Testing Error
Data Testing Error
Data Storing Error
System Clock Slow or Fast Error
Date Time Error
Reboot repetitively
5.2 WORKING STATUS ERRORS
The ultrasonic flow meter will show an Error Code (a single letter like I, R, etc.) in the lower right corner
on menu windows M00, M01, M02, M03, M90 and M08. When any abnormal Error Code shows, counter-
measures should be taken.
Causes
Problem with the software
User-entered parameters get lost.
Problem with the system clock or
the crystal oscillator.
Problem with the system calendar
Hardware problems
Solutions
1)Reboot the system
2)Contact the manufacturer.
When this message is displayed,
press
key to restore the default
configuration.
1)Power on again
2)Contact the manufacturer
Initialize the calendar in menu
window M61
Contact the manufacturer
Error
code
R
I
Message
on window M08
System Normal
No Signal
Causes
No error
1)Unable to receive signals
2)Transducers installed improperly
3)Loosen contact or not enough
couplant between transducer and
pipe outer surface.
4)Pipe liners are too thick or the
deposition inside of the pipe is too
thick.
5)Transducer cables are not
properly connected
Solutions
1) Adjust measuring location
2)Polish the pipe surface and clean the
spot
3)Make sure the couplant is enough
4)Check the transducer cables
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