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IP Camera (C5900) User Manual

Chapter V Tips

5.1 Reset and restore

There is a reset hole at the bottom of the Camera. It is used to reset the system or restore the factory

default setting

How to reset your camera: Use a slim toothpick thrusting into the reset spot at

the buttom of the camera,and keep on pressing for 15 seconds.

Please power

on the camera before reset.

Restoring the factory defaults will erase any previous settings.

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Summary of Contents for C5900

Page 1: ...IP Camera C5900 User Manual IP Camera User Manual H series Model C5900 2011 Hisgadget Inc ...

Page 2: ...ation walks you through the camera installation process according to your particular network environment You can use this camera at home at work anywhere you want Chapter III Accessing the Camera leads you to view your camera through web browsers without hassle The camera can be set up easily and work within your network environment instantly Chapter IV Extended Function guides you through the con...

Page 3: ...amera chapter suggests ways to best utilize the Camera and ensure proper operations For paragraphs proceeded by the reader should use caution to understand completely the warnings Ignoring the warnings may result in serious hazards This User Manual explains how to operate the C5900 IP Camera from a computer As this section gives tips on using the User Manual read it before you operate the camera i...

Page 4: ...re Installation 12 2 2 Software Installation 12 Chapter III Accessing the Camera 14 3 1 Authentication 14 3 2 Installing plug in 17 3 3 Initial Access to the Network Camera in LAN 19 3 4 Capabilities of Administrator and User 20 3 5 Main View 21 3 6 WiFi Configuration 23 3 7 How to log in your camera remotely 24 3 7 1 Configure DDNS 24 3 7 2 Port Forwarding 26 3 8 log in your camera via mobile dev...

Page 5: ...Mail service settings 41 4 14 FTP service settings 42 4 15 Alarm service settings 43 4 16 SD card record 44 4 17 SD card playback 45 4 18 PTZ settings 45 4 19 Log 46 Chapter V Tips 47 5 1 Reset and restore 47 Chapter VI Super Client 48 6 1 Introduction 48 6 2 Add devices 48 6 3 Main Windows 51 6 4 PTZ Control 52 6 5 Video Record 52 6 6 Alarm 53 6 7 History Manage 59 6 8 Operator Manage 60 6 9 Log ...

Page 6: ...IP Camera C5900 User Manual 7 2 Operating or storage location 64 7 3 Warranty Card 66 ...

Page 7: ...amera to monitor some special places such as your home and your office when you are far away from there In addition the camera can be upgraded remotely when a new version of firmware is available Image transmission using an e mail or FTP You can send still images from the camera via an e mail or to a FTP server by setting off a trigger using the built in motion sensor You can also send still image...

Page 8: ...e function Date time can be superimposed on the image You can also select the color of the time date displayed Multiple Applications Supported Through the remote access technology you can use the cameras to monitor various objects and places for your own purposes For example pets babies at home patients in the hospital offices shops warehouses and more The camera can capture both still images and ...

Page 9: ...tments schools factories workshops etc 1 4Packing List IP Camera X 1 WiFi Antenna X 1 DC Power Supply X 1 Ethernet cable RJ 45 type X 1 c Please check out the integrity of the items in you package before installation contact the reseller as soon as possible if any parts missed at the very first place ...

Page 10: ...t X 1 CD X 1 Quick Install Guide For Windows X 1 1 5Product illustration 1 5 1 Front view Infrared LED 11 IR LEDs LENS CMOS sensor with fixed focus lens 3 6mm WIFI Antenna Wireless Antenna Microphone Build in microphone Speaker Build in speaker ...

Page 11: ...ower supply T F Card Slot Micro SD Card Slot Network Light The LED will blink when plug the power Power Light If the power adapter works well the light will turn on Audio Output The jack is designed for external speaker I O Interface alarming input T1 and T2 Output T3 and T4 1 5 3 Bottom View ...

Page 12: ...y CAUTION IP Camera terminal shall be used indoor only Warning Please use the original power adapter otherwise the IP camera would be damaged Connect the power adapter jack to the Camera before plugging in to the power socket This will reduce the risk of accidental electric shock 2 2 Software Installation If the disc comes with your package is not readable or damaged you can download all the conte...

Page 13: ...IP Camera C5900 User Manual process b Click Install Super Client to start the installation The SETUP window will appear as below Hit OK to continue Click next to continue ...

Page 14: ... on your desktop Chapter III Accessing the Camera 3 1 Authentication a Double click this icon to start your IP Camera installation b Select the mode you want to proceed If you are a new user Wizard Mode is recommended Here we choose Wizard Mode to illustrate Figure 3 1 1 ...

Page 15: ...IP Camera C5900 User Manual Figure 3 1 2 Figure 3 1 3 ...

Page 16: ...t is to configure the IP address of the camera to match your local network For example if the IP address of your router is 192 168 1 1 usually the IP address of the camera should be 192 168 1 2 254 sub mask should be 255 255 255 0 and Gateway and DNS server should be your router 192 168 1 1 in this case You can leave the HTTP port as it is or choose whatever you want If the IP address is set corre...

Page 17: ...e browser will display an authentication window to ask for the new password Once the password is set there is no provision to recover the administrator s password The only option is to restore to the original factory default settings by pressing the reset hole for 10 seconds Note The username and password demonstrated in all the illustrative pictures below is shown as default 3 2 Installing plug i...

Page 18: ...ing the camera via a local network 3 Set the slider to Medium or lower If the slider is not displayed click Default Level When using antivirus software etc on the computer When you use antivirus software security software personal firewall or pop up blocker on your computer the camera performance may be reduced for example the frame rate for displaying the image may be lower The web page displayed...

Page 19: ...Initial Access to the Network Camera in LAN We take Internet Explorer for example Click here to download activeX and install the activeX then press F5 to refresh the page Attention Please do not neglect the browser type you are using ...

Page 20: ...can use the corresponding functions below Model C5900 User Function Full administrator operator visitor Monitor a live image View the date and time Control the frame rate FPS Control the image view size resolution Zoom an image using the digital zoom Save a still image in the computer Send an image file to the FTP server Send an image attached to an e mail Record an image in the memory Control the...

Page 21: ...r place P T cruises left and right P T cruises up and down Turn on off Infrared LEDs The LEDs would only activate in totally dark environment Flip effect Pictures upside down mirror effect Pictures left right reversed Turn on alarming output Turn off alarming output Up to 10 rotation speed classes can be set and maximum 200 per second rotation is available making this camera way beyond normal Choo...

Page 22: ...f the network it will utilize more bandwidth to send the maximal frames when images change drastically Brightness Select a proper brightness according to the light source of the surroundings Contrast adjust the contrast ratio of videos Preset position call Click it it will show preset position list The camera will go to different positions when you click the corresponding numbers Preset position s...

Page 23: ...IP Camera C5900 User Manual 3 6 WiFi Configuration Figure 3 6 1 Figure 3 6 2 ...

Page 24: ...inish restarting be patient Note This software is useful only when the operating computer and the camera are on the same LAN 3 7 How to log in your camera remotely The camera features a built in DDNS server which can help you to get rid of piles of trouble in applying DDNS server by yourself To access your camera remotely two other things you also need to do enable UPnP function in your camera and...

Page 25: ...se you a third party server is also on the table You can apply for other DDNS server freely by disabling the Factory DDNS and input the corresponding information in the right place Enable Factory DDNS would be recommended Follow the picture below to complete DDNS setting ...

Page 26: ...e you need to create a special tunnel in your router This is called Port Forwarding Our software can configure port forwarding for certain brands of routers automatically For other brands you need to log into your router to configure manually Click Set Port Forwarding button to auto configure In the pop up window you ...

Page 27: ...d could not remember you have to reset your router into factory default settings and do all the operations all over again Note Please keep the remote access address in heart or take it down forget it at the time you need most could be frustrating Note the outer URL is printed at the bottom of the camera You can also configure port forwarding in your router directly The configuration method is diff...

Page 28: ...will ask you for a username and password If you have yet changed them both could be found in the router s documentation If you have changed them and could not remember you have to reset your router into factory default settings and do all the operations all over again Take CISCO Linksys for example Its inner web address is 192 168 1 1 Login your router find the right place to do port forwarding Yo...

Page 29: ...in your camera via mobile device The smart phones are the mobile phones with operating system such as Windows Mobile Symbian Android and IOS Due to their powerful function the web page browser of such phones usually supports JavaScript Therefore we can also view cameras from smart phones First of all your mobile phone must have WiFi access if you use it in only WiFi or Internet access if you want ...

Page 30: ...e device and the following interface will appear There are four log in options Click to the third Sign in and use Mobile Phone mode Language is used to select the display language Do not show next time When this option is selected this interface will not appear when you log in next time Instead it will directly skip to the monitor image Demonstration for the monitor image ...

Page 31: ...ay press this key to update the page Up down left and right Rotate the camera P T The camera without P T does not have these keys Stop Stop to rotate the camera P T The download address for the mobile browser Opera mini http www operamini com mobile download versions Download the Opera mini browser according to the mobile model ...

Page 32: ...onfiguration page to enter into setting panel 4 1Camera info Show the information of IP camera s kernel version parameters and SD card 4 2 Alias settings You can assign a name for your camera here Click submit after changing The name will be displaying in camera finder web page title and multi camera monitoring interface ...

Page 33: ... PC Select this option and the date time settings of the camera will be synchronized with the connected computer Synchronize with NTP Server Select this option and the time will be synchronized with the NTP Server Click submit after setting 4 4Users settings When you click user settings in the Administrator menu the User menu appears Use this menu to ...

Page 34: ... set the user names and passwords up to 8 users with 3 levels can be set You can get more information about the capabilities of each level by referring to chapter 3 1 4 5RTSP settings Set RTSP authority 4 6 Multi Camera settings ...

Page 35: ...LAN for monitoring The inside software of camera supports up to 9 IP Cameras online simultaneously Click The 2nd Device and then click the camera you want to add in the Device List in LAN Alias Host and Http Port will be filled in the boxes below automatically Enter the correct username and password then click Add Add more cameras in the same way After adding all cameras hit Submit ...

Page 36: ...he alias host http port would make the adding process more convenient 4 7Basic network settings Set the IP camera s IP Address sub mask address gateway DNS server HTTP port DHCP If you select this option the camera will be assigned an IP address from the DHCP server ...

Page 37: ...his option when you use a direct connection via the ADSL modem You should have a PPPoE account from your Internet service provider Enter the User Name and Password The camera will get an IP address from the ISP as starting up NOTE Once the camera get an IP address from the ISP as starting up it will send a notification email to you automatically Therefore when you select PPPoE as your connecting t...

Page 38: ...ls that enable the device to device interoperability In addition it supports port auto mapping function so that you can access the camera if it is behind an NAT router or firewall Select the Enable option to enable this feature NOTE If the camera is behind an NAT router of firewall the suggested http port to be used is from 1024 to 65535 ...

Page 39: ... external DDNS server you can assign a fixed host and domain name to a dynamic Internet IP address Select the Enable option to enable this feature Then enter the required information in the Host Name server User Name account and Password boxes Please note that you have to sign up for DDNS service with the service provider first ...

Page 40: ...5900 User Manual 4 12 Video setting Set the IP camera s picture size rate mode key frame picture quality and bit rate To achieve good real time visual effect the network bandwidth should be large enough to allow a ...

Page 41: ...een those of 20 25 or 30 frames per second 4 13 Mail service settings Mail server is mainly used to make email notification in case of alarming Sender the email address of the sender Receiver The email address of the recipients for snapshots or log file SMTP Server The domain name or IP address of the external email server SMTP user This granted user name on the external email server Password This...

Page 42: ...the address of FTP severs FTP port the port of FTP sever normally is 21 FTP user Granted user name on the external FTP server FTP Password Granted password on the external FTP server FTP upload folder pictures are saved in the subdirectory of FTP sever FTP Mode FTP can be run in active or passive mode which determine how the data connection is established ...

Page 43: ... external sensor that is connected to 2 of the camera s I O port Upload interval Type the interval at which you want to send images to the FTP server periodically You can set theseconds S between 1 second to any time Schedule You can specify the period during which the periodical sending is effective Click Schedule and the menu for the effective period is displayed Note Camera will send snapshots ...

Page 44: ...of the SD card is zero the camera would still store up videos into the card and substitute the older data with new data Record for alarm GPIO begins recording when alarm triggered off by external security system Record for alarm motion record when the built in sensor being triggered off Record for timer record at a given period ...

Page 45: ...he functions of buttons are elaborated below This button sets the moving range of the Left and Right commands This button commands the camera to patrol between the preset positions on the Patrol List which can be modified in the Preset position set After one patrol cycle the camera returns to the original position P T cruises left and right P T cruises up and down Flip effect Pictures upside down ...

Page 46: ...IP Camera C5900 User Manual 4 19 Log Record the operation log of IP camera The content of the log provides useful information about configuration and connection after system boot up ...

Page 47: ... It is used to reset the system or restore the factory default setting How to reset your camera Use a slim toothpick thrusting into the reset spot at the buttom of the camera and keep on pressing for 15 seconds Please power on the camera before reset Restoring the factory defaults will erase any previous settings ...

Page 48: ...ed Support tree structure device list Support continuous scheduled and alarm record Support circulated record Support motion detection and external alarm trigger Support audio SMS SMS modem dialing email FTP Support browse of record and alarm records as well as operation log records Support access authority management multi grade access and operation authority 6 2 Add devices After installing the ...

Page 49: ...l etc Device parameters set size of the image and frame rate Not all series have this option Alarm relate to alarm settings Record relate to record settings Others some more information about the device i e user information Connection Information IP Domain mode this mode is for LAN access to the camera or for the camera which has domain or fixed IP To use this mode a certain http port should be ap...

Page 50: ...ontrol Support P2P Support P2P technology This mode cannot support PTZ control Parameters Not all models have this function Click Gain button to get the current settings Click Apply to save your modification Alarm Related alarm settings Please refer to the clause of Alarm for more details Record Related record settings Please refer to the clause of Record for more details Others ...

Page 51: ...IP Camera C5900 User Manual 6 3 Main Windows Below is the main window of the Client software ...

Page 52: ...l Display Video option the video display area will not show live videos but still have alarm and record function If the PC is not potent enough especially with on board video chips you should cancel it to ensure a smooth operation 6 4 PTZ Control Camera can be controlled by the buttons in PTZ control area 6 5 Video Record Video record function is a basic function of this software continuous schedu...

Page 53: ...nt a certain period in which the client will record Alarm record If it is selected and alarm function is enabled the client will record when alarm is triggered 6 6 Alarm The Client software supports various kinds of alarm trigger and alarm action also can set alarm schedule Select the camera in the display area or the device list right click mouse button to do advanced settings ...

Page 54: ...e alarming Support sound record snapshot alarm siren email FTP uploading external USB alarm box SMS calling SMS modem program executing and URL opening Below is the details explanation for each alarm action Sound When alarming the program will play sound on the computer to frighten the invader Sound can be customized You can choose a kind of sound from the sound list in the program select your pre...

Page 55: ...os When saving JPEG picture the program will take a JPEG picture every 0 5 second till the end of the alarm when saving video the program will record from the beginning to the end of the alarming period Records will be saved automatically in the folder set in advance and can be managed or browsed under the History record management menu Email When alarming the program will send an email acknowledg...

Page 56: ... Gmail is 465 under TSL protocol Verification user account verification now many SMTP servers need verification so please select this option User account Email account normally means the part before i e if the receiver email is support 123 com support is his user account but sometimes it needs to fill in completely as support 123 com Password the password of sender mail Email address sender s emai...

Page 57: ...choose the modem in the list which can support dialing Dialing number the number which will be dialed when alarming Test Click test to make a mimic dialing to check this setting SMS modem on alarming the program will send SMS to the appointed phone through the SMS modem This service requires the PC connecting with SMS modem SMS modem port Consult the service operator to get the right port Receivin...

Page 58: ...ated mobile phone Note that Skype account balance On how to use Skype to send SMS and recharge etc please visit the official website of Skype Call Call the designated Skype Or call a designated phone number Dial a designated telephone number Skype balance account is a must About how to use Skype call please visit the official website of Skype Test test set action Application when alarming the prog...

Page 59: ...lly this is used to inform other system of the alarm 6 7 History Manage Users can manage all the history and alarm records here Click History records on lower right corner of the main interface history manager window will appear History records include alarm records and video records Video Records ...

Page 60: ...a file then click Start button the program will scan the files and will list all the files in which motion is detected after scanning users can browse any file in the list Detection Area when set the detection area the program will only scan in that area and ignore other areas Detection Value In this program each motion will be given a value according to the movement magnitude the more strenuous m...

Page 61: ... Enable Authentication all the operation action will ask for authority verification In default setting admin is a super administrator this account cannot be deleted but password can be changed Add operator Click Add button a dialogue will pop up ...

Page 62: ...d be valid after logging in with the account Delete Delete currently selected operator Modify authority Modify current authority Change password Modify the password of the account 6 9 Log Manage The client software has log managing function It will keep records of user operation and device connection information Click the lower right corner of the main menu and choose Log manager to open the setti...

Page 63: ...IP Camera C5900 User Manual Choose related date and device then click find button ...

Page 64: ...r without setting security or due to the limitation of the wireless LAN specifications Hisgadget Inc shall not be liable for any damage Always make a test recording and verify that it was recorded successfully Hisgadget Inc will not be Liable for damages of any kind Including but not limited to Compensation or reimbursement on account of failure of this unit or its recording media external storage...

Page 65: ...at the factory or in materials of equal quality Cleaning Use a soft dry cloth to clean the external surfaces of the camera Stubborn stains can be removed using a soft cloth dampened with a small quantity of detergent solution then wipe dry Do not use volatile solvents such as alcohol benzene or thinners as they may damage the surface finishes Do not dismantle the camera on any condition ...

Page 66: ...ty Card Please fill out the following form then cut it off and return it to us together with the product Product Model Release Date User Company User name User Address Tel No Maintenance Date Breakdown Conditions Maintenance Result Remark ...

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