ERT VIPER, User Manual

Page: 13 / 45

US EPA Environmental Response Team
User Manual For
Viper - Smart Gateway
ERT Support: 800-999-6990
Page 13
Logging in to the Cradlepoint Router
The steps to login to the Cradlepoint Router on a Smart Gateway are the same as a traditional
gateway. See Section 10/Step 4 of the ERT Viper User guide for additional details.
Quick Reference Sheet for Accessing the Smart Gateway Laptop & Cradlepoint
Accessing the Smart Gateway’s Internal
Laptop
Accessing the Cradlepoint Router
Option 1a : Windows Remote Desktop Connection via
EPAERT1 WiFi Network

Connect a laptop or mobile device capable of running
Remote Desktop Connection to EPAERT1

Run Windows Remote Desktop Connection

Computer Name = 192.168.4.4

Username = \LifelineSmartGateway

Contact ertsupport@epa.gov to obtain the
password . Enter password and Click OK

Click Yes past the security warning screen
Option 1b :Windows Remote Desktop Connection via
the Internet

Must be using an internet source with a public IP
Address in the Gateway (Cradlepoint)

Using an internet-connected laptop or mobile device
capable of running Remote Desktop Connection
software, run Windows Remote Desktop Connection

Computer Name = The EXTERNAL gateway address
followed by :7000. i.e.,
EPAERT231.SAFEENV2.COM:7000

Username = \LifelineSmartGateway

Contact ertsupport@epa.gov to obtain the
password. Enter password and Click OK.

Click Yes past the security warning screen
Option 1: Via the EPAERT1 WiFi Network

Connect a laptop or mobile device to the EPAERT1
WiFi network

Open a browser and type 192.168.4.1

Contact ertsupport@epa.gov to obtain the
password
Option 2 : External Monitor, Keyboard and Mouse

Connect an external HDMI monitor to the HDMI port on
the back of the Smart Gateway

Connect a keyboard and mouse to the USB ports on
the back of the Smart Gateway
Option 2 : From the Internal Smart Gateway Laptop

Open a browser and type 192.168.4.1

Contact ertsupport@epa.gov to obtain the
password
Option 3 : Open the Gateway

Remove the screws holding the Gateway closed

The monitor is a touch screen with a virtual keyboard
Option 3 : From an outside Internet connection

Must be using an internet source with a Public IP
address in the Gateway (Cradlepoint)

Open a browser and type the Smart Gateway’s
external DNS Name labeled on the outside of the
Gateway (EPAERT231.SAFEENV2.COM:8080)

Contact ertsupport@epa.gov to obtain the
password