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Ericsson EDACS Series Installation And Maintenance Manual Download Page 38

LBI-38962

38

Problem

Corrective Actions

Telnet or FTP are not accepted

1. Verify that host has the correct IP Address of the EDG CAP
External Address.
2. Verify that the Host and EDG can reach each other by using
"ping" or equivalent.
3. Verify both the EDG's and host's network connections.
4. Verify that both the EDG and host are operational.
5. Verify that the Max Telnet or FTP sessions is greater than 0
on the EDG.

Login not accepted.

1. Verify spelling and case of login name and password.
2. Verify that login name is still valid in /etc/passwd.

Radio fails to receive an Individual
Data Call

1. Verify that radio is on, in range, and logged into the site.
2. Verify that radio is programmed correctly.
3. Check mic.  Some radios display 'nd' or 'no data' when mic is
connected or when it is off the hook, preventing data calls.
4. Verify that the LID is registered in the System Manager.
5. Verify that the EDG successfully started up.
6. Verify that the DIM Link hasn't failed.
7. Check for other errors in EDG activity log or site reports
and correct problem.

Radio fails to receive a Group Data
Call

1. Verify that the data group has been programmed into the
radio (using the RDI interface).
2. Verify that the group is either forced at the site or that at
least one radio has logged in with the same voice group.
3. Check mic.  Some radios display 'nd' or 'no data' when mic is
connected or when it is off the hook, preventing data calls.
4. Verify that the radio supports Group Data Calls.
5. See Individual Call Problems.

Radio receives data call, but
message doesn't reach RDT.

1. Check the cabling on the radio, RDI and RDT.
2. Verify that RDT is on and executing the correct application
software.
3. Cycle power on the radio and RDT.
4. EDACS Network Driver is installed on RDT, but radio LID
or GID is not defined as a network layer RDT in
SYSTEM.TXT.
2.  TSI_ANTI_BIASING command in SYSTEM.TXT is set to
TRUE, but RDI is not set up to use BREN.

Excessive Error Rate

1. Verify that the radio is in range and isn't being interfered
with.
2. Verify that the SYSTEM.TXT Msg_Timeout value is long
enough.
3. Verify that the SYSTEM.TXT Max_Msgs value is set high
enough.
4. Verify that the SYSTEM.TXT Outbound_Msg_Delay value
is large enough.
5. Verify that the TSI Board isn't running out of memory.

Summary of Contents for EDACS Series

Page 1: ...LBI 38962 ERICSSONZM INSTALLATION AND MAINTENANCE Mobile Communications EDACS Data Gateway ...

Page 2: ... 23 CONNECTING THE PRINTER OPTIONAL 24 CONNECTING THE HOST COMPUTERS TO THE EDG 25 IP HOST COMPUTER NETWORK CONNECTION 25 RDI HOST COMPUTER CONNECTION 25 CONNECTING THE EDG CONTROL LINE TO THE IMC CEC 26 CONNECTING THE EDG DATA LINES TO THE IMC CEC 28 CONNECTING TO AN AC SOURCE 30 UPDATING THE SYSTEM MANAGER DATABASE 30 CUSTOMIZING THE EDG CONFIGURATION 30 TURNING ON THE EDG 31 EDG BOOT SEQUENCE 3...

Page 3: ...g the EDG command shell This command shell services the Diagnostic Terminal and Telnet logins Internetworking with TCP IP Volume I by Douglas E Comer This is an excellent but unofficial source of information about Internet Protocol EDACS CommServ Programmers Guide LBI 38835 This manual documents the CommServ product CommServ provides an application program interface that simplifies Radio Data Term...

Page 4: ...Class of the address The Class of the address is determined by the value of the first octet CLASS First Octet Network ID Portion Host ID Portion Number of Host IDs A 1 126 First octet Last three octets 16M B 128 191 First two octets Last two octets 65K C 192 223 First three octets Last octet 254 D 224 239 N A N A N A E 240 255 N A N A N A Several conventions and special cases should be noted 1 If ...

Page 5: ...82 LID TSI EDACS ID 64 16 382 GID N A 0 2047 Note Unit IDs can also be in the range from 1 63 but it is not recommended ETHERNET Addresses Ethernet Addresses are 64 bit addresses assigned by hardware vendors Normally an Ethernet Address is permanently assigned to a hardware device The Address Resolution Protocol ARP that is built into the Internet Protocol allows devices to query each other for th...

Page 6: ...d Otherwise it will need to be assigned For the purposes of this example the IP Host Network is an existing network with an address of 1 0 0 0 Next the internal EDG Network Address needs to be assigned Since the number of individual addresses required on this network is small one address per board a class C address is recommended The EDG will default its internal Network Address to 199 0 0 0 After...

Page 7: ...0 15 14 has been chosen For the EDG Internal Network the EDG can auto configure the IP addresses of its CAP TSI and HDI boards While this can be overridden by explicitly assigning individual addresses to each board it s simplest to let the EDG do the work For the EDACS Network an IP address must be assigned to every LID and GID being used in the system The simplest way to map IP Addresses to LIDs ...

Page 8: ...RDI RDT 128 1 0 64 128 1 64 2 Radio RDI RDT 128 1 0 65 128 1 64 1 Radio RDI RDT 128 1 0 66 128 1 64 1 1 0 15 14 An IP host internet using all Network Layer RDTs with addresses assigned Notice that each radio RDI RDT has two IP addresses associated with it a unit address and a group address The unit address is unique to every radio in the system Host originated data calls to this address will be re...

Page 9: ...iguration Reference Manual contains a detailed explanation of each command SYSTEM TXT configuration file board 1 type cap load 01 02 loads CAP SX board 2 type tsi_master load 01 02 loads TSI SX port_dir 0 bi port_dir 1 bi port_dir 2 bi port_dir 3 bi tsi_edacs_id 16382 ip cap_ext_address 1 0 15 14 imc 1 ip_network_id 128 1 0 0 ip_map_id_table u 64 16381 128 1 0 64 All possible Radios 16382 is used ...

Page 10: ...destination radio to an EDACS address i e LID or GID Conversely an RDT without an EDACS Network Layer always references an EDACS address The EDG will convert the EDACS address of the IP host to an IP address will be receiving data calls from a non Network Layer RDT NOTE An EDACS Host ID must be assigned to any IP host that Systems may contain a mixture of Network Layer and Non Network Layer RDTs T...

Page 11: ...guration Reference Manual contains a detailed explanation of each command SYSTEM TXT configuration file board 1 type cap load 01 02 loads CAP SX board 2 type tsi_master load 01 02 loads TSI SX port_dir 0 bi port_dir 1 bi port_dir 2 bi port_dir 3 bi tsi_edacs_id 16382 ip cap_ext_address 1 0 15 14 imc 1 ip_network_id 128 1 0 0 ip_map_id_table u 64 16381 128 1 0 64 All possible Radios 16382 is used f...

Page 12: ...ing about IP addressing in order to set up a system that uses only RDI hosts The EDG will assign default IP addresses to all networks1 hosts and radios The user still has the job of assigning EDACS Host IDs to every individual RDI host in the system as well as assigning Unit IDs and Group IDs to the radios Each RDI host must be assigned a single Host ID and may be assigned multiple Host IDs if des...

Page 13: ...signed by the user in an RDI host only configuration2 the EDG will generate default values However these defaults may be overridden This would be desirable if the EDG will be connected to an IP network in the future In this case the default network addresses might conflict with addresses already assigned on the IP network See the next section Network Planning for Combined IP and RDI Host Configura...

Page 14: ...ld be heavily loaded requiring three separate serial links SYSTEM TXT configuration file board 1 type cap load 01 02 loads CAP SX board 2 type tsi_master load 01 02 loads TSI SX port_dir 0 bi port_dir 1 bi port_dir 2 bi port_dir 3 bi tsi_edacs_id 16382 board 3 type hdi load 01 02 loads HDI SX port_dir 0 bi Host A port_dir 1 bi Host B port_dir 2 bi Host B port_dir 3 bi Host B hdi_port_hosts 0 61 Ho...

Page 15: ...Planning for RDI Host Configurations that you do so at this time As in the IP Host Network Example the first step is to assign IP addresses to all networks However we now have a fourth network the RDI host network to which an address must be assigned RDI Host A HDI RDI Host B RDI Host Network Internal EDG Network TSI EDACS Network EDG Radio RDI RDT Radio RDI RDT Radio RDI RDT CAP IP Host A IP Host...

Page 16: ...0 0 200 0 0 0 An IP and RDI host internet with network addresses assigned Next individual addresses should be assigned As discussed in previous sections if an IP host is being accessed by an RDT that does not have network layer an EDACS address must be assigned to it otherwise an EDACS address is not needed RDI hosts on the other hand must always be assigned EDACS Host IDs under any circumstances ...

Page 17: ...l EDG Network TSI EDACS Network EDG Radio RDI RDT Radio RDI RDT Radio RDI RDT CAP IP Host A IP Host B IP Host Network 1 0 0 0 199 0 0 0 128 1 0 0 200 0 0 0 200 0 0 61 LID 61 200 0 0 62 LID 62 1 0 15 12 1 0 15 13 1 0 15 14 LID 500 128 1 1 244 GID 100 128 1 64 100 LID 65 128 1 0 65 LID 66 128 1 0 66 GID 1 128 1 64 1 Network Layer Non Network Layer GID 1 128 1 64 1 Non Network Layer An IP and RDI hos...

Page 18: ...id 16382 board 3 type hdi load 01 02 loads HDI SX port_dir 0 bi Host A port_dir 1 bi Host B port_dir 2 bi Host B port_dir 3 bi Host B hdi_port_hosts 0 61 Host A hdi_port_hosts 1 62 Host B hdi_port_hosts 2 62 Host B hdi_port_hosts 3 62 Host B ip cap_ext_address 1 0 15 14 imc 1 ip_network_id 128 1 0 0 ip_map_id_table u 64 16381 128 1 0 64 All possible Radios 16382 is used for the TSI Master g 0 2047...

Page 19: ...skette on one 3 1 2 floppy part number tbd EDG Application Diskettes on three 3 1 2 floppies part number tbd EDG Configuration Diskette on one 3 1 2 floppy part number tbd EDG Cabinet TSI Control Link Cable part number tbd AC line cord US version AC line cord International version The following items are ordered and shipped separately Data concentrator cable e g 19D903628P12 Audio concentrator cab...

Page 20: ...ect the printer to the EDG optional 4 Connect the Host computers to the EDG 5 Connect the EDG control line s to the IMC 6 Connect the EDG audio lines to the IMC 7 Connect the EDG to an AC source 8 Add the TSI Masters to the System Manager Database 9 Customize the EDG Configuration 10 Turn on the EDG 11 Tighten the EDG s Password Security optional 12 Modify the Hosts configuration IP Hosts only 13 ...

Page 21: ... or more VCOM24 boards beginning at slot 3 Each of these boards requires the installation of an EPROM set and the correct jumper settings for normal operation Shown below are the jumper settings for the MVME147S board The two EPROMs for this board are to be installed in U22 and U30 U1 and U15 will not have any EPROMs installed U30 U22 U15 U1 J1 J2 J3 J5 J6 J7 J8 J9 MVME147S Board Jumper Settings ...

Page 22: ...COM24 board The two EPROMs for this board are to be installed in U49 and U50 U54 and U55 will not have any EPROMs installed U55 U54 U50 U49 J21 J22 J23 J15 J16 J17 J18 J19 J20 J25 J26 J27 J24 J10 J12 J13 J11 J2 J3 J4 J5 J6 J7J8 J9 VCOM24 Board Jumper Settings ...

Page 23: ...th DTR only 20 Terminal Cable To connect the terminal to the EDG with the terminal cable use the following instructions 1 Locate the Modem connector on the back of the terminal refer to the terminal user s manual for location 2 Using the female connector on the cable connect the terminal cable to the Modem connector on the terminal 3 Locate the SERIAL PORT 1 CONSOLE connector on the rear of the ED...

Page 24: ...printer cable are NOT included with the EDG NOTE 1 Connect the female end of the printer cable to your printer 2 Locate the PRINTER port on the rear of the EDG electronics chassis 3 Connect the male end of the cable to the EDG PRINTER port 4 Turn on the printer ...

Page 25: ...th one set per TSI or HDI board The set associated with an HDI board is known as a host port set and is used for the serial interfaces to your host computer equipment Each host port set is located directly behind the HDI board providing the interface The top connector of a set is port 0 for the corresponding HDI board The table below shows the pins used on those connectors The EDG serial interface...

Page 26: ...anel connector on the TSI Master Board to one of the RJ 12 connectors on the EDACS Interface board The EDACS Interface board combines the ten RJ 12 connectors J11 and J12 aren t used into Champ connector J15 J14 J15 J11 J12 J1 J2 J3 EDACS Interface Board RJ 12 Breakout Connectors DM Data Interface Connector EDG EDACS Interface Board ...

Page 27: ...d in rear of the EDG cabinet see Figure 1 Plug one end of the Data Concentrator Cable into the connector 2 Locate the J13 Champ connector on the IMC data concentrator panel assigned to the EDG Plug the other end of the Data Concentrator Cable into the connector 3 Determine which of the IMC controller board breakout connectors is used between the DIM assigned to the EDG and the concentrator panel A...

Page 28: ...T04 T07 T08 T06 T05 ADVANCED CONTROL TECHNOLOGY INC PT NO 4103340G1 MADE IN USA P05 P06 P07 P08 P01 P02 P03 P04 C01 J04 J03 J01 J06 J02 J05 Cross Connect I O Board EDG to DM Audio Interface Connector EDG Cross Connect I O Board ...

Page 29: ... Connector that is used is plugged into the DIM Audio Board closest to the DIM Controller Board Breakout Connector Champ Connector Used First Four EDG Ports Additional Four EDG Ports J9 J2 J3 J10 J4 J5 Champ to Breakout Connector Mapping Use the following procedure to connect the data lines between the EDG and the IMC 1 Locate the Champ connector labeled C01 on the rear of the EDG modem rack Plug ...

Page 30: ...he files on the Configuration diskette to a working diskette using a MS DOS PC 2 Edit the SYSTEM TXT configuration file to customize it The TSI EDACS IDs entered into the System Manager must be entered in this file using the TSI_EDACS_ID command The other items changed in most installations are IP Addresses IP CAP_EXT_ADDRESS IP INT_NETWORK_ID and IMC EDACS_IP_NETWORK_ID commands Host entries in t...

Page 31: ...ll LEDs flash on for 1 second The RUN LED is lit and all others are turned off for around 10 seconds The sixth LED is lit to indicate that the VCOM24 Board has posted an interrupt to the CAP Board 2 If present LOADER SX is copied from the floppy to the hard drive The LOADER SX from the hard drive is loaded into RAM and executed If present CAP SX TSI SX HDI SX and SYSTEM TXT are copied from the flo...

Page 32: ...ted on board Board reports when it is ready Application is started on board If no errors the board number is redisplayed otherwise an error code is displayed Board reports when it is ready If it is a TSI Master the DIM Link must be established If the board is a TSI Master LED 7 cycles on off every 7 seconds if DIM Link established 7 If all boards have reported that they are ready all boards are to...

Page 33: ...r these user id s are the same as the user id All of the user ids and passwords are in lower case The passwords can be changed using the passwd command See the EDG User s Reference Manual for more information MODIFYING THE HOSTS CONFIGURATION IP HOSTS ONLY For most computers a routing entry must be added to instruct the host computer to use the EDG as the next gateway for the IP Network ID assigne...

Page 34: ...ation Order Steps 4 Install the EDG and 5 Connect the host computers have already been performed Section 4 5 Install the EDG Skip already performed Section 4 6 Connect Host Computers Skip already performed Section 4 14 Feature Performance Verification Replace the Host computer interfaces paragraph with the following This feature is operating correctly if the EDG can receive and send data to data a...

Page 35: ... filling up The amount of data written to them can be reduced by disabling informational messages using the log command In general warning messages should always be logged to a file LOADING NEW SOFTWARE RELEASES 1 Insert the Loader diskette into the floppy drive 2 Enter reboot h from the Diagnostic Terminal press the reset button on the CAP Board or turn on the EDG 3 Each time the EDG prompts for ...

Page 36: ...n 6 One or more EDACS components down configured incorrectly or contain the wrong software 7 Other less common errors in EDG IMC Site Radio RDI or RDT Destination Unreachable Protocol Unreachable Attempt to send an ICMP message other than an Echo Request to an RDT Destination Unreachable Fragmentation Needed and DF set Message exceeds 512 bytes Source Quench N A 1 Maximum Number of messages exceed...

Page 37: ...er problems and attempt to correct DIM Link could not be initialized 1 Check physical connections 2 Verify that EDG configuration in SYSTEM TXT matches physical connections 3 Verify that the IMC or CEC is operational 4 Disconnect DIM link for 10 seconds and reconnect 5 Reset IMC or CEC 6 Reboot EDG EDG Fails System Startup 1 Verify that EDG booted successfully see above 2 Verify that DIM Link was ...

Page 38: ... correct problem Radio fails to receive a Group Data Call 1 Verify that the data group has been programmed into the radio using the RDI interface 2 Verify that the group is either forced at the site or that at least one radio has logged in with the same voice group 3 Check mic Some radios display nd or no data when mic is connected or when it is off the hook preventing data calls 4 Verify that the...

Page 39: ...but EDACS Network Driver is not installed at RDT 2 EDACS Network Driver is installed at RDT but radio LID is not defined as a network layer RDT in SYSTEM TXT 3 RDI set up to use BREN but TSI_ANTI_BIASING command in SYSTEM TXT is not set to TRUE Extra data bytes prepended to data received at RDT 1 Radio LID or GID is defined as a network layer RDT in SYSTEM TXT but EDACS Network Driver is not insta...

Page 40: ...LBI 38962 40 ERICSSONZM Ericsson GE Mobile Communications Inc Mountain View Road Lynchburg Virginia 24502 Printed in U S A ...

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