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Disposal: 

The product with this mark indicates that this product shouldn't be disposed with other household wastes throughout 

the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it 

responsibly to promote the sustainable reuse of material resources. To return your used device, please use the local 

recycle service or contact your point of purchase to withdraw the product.

B. Button Functions

1.Upward/Downward Movement

Press and hold the "     " button to lift the mount. Press and hold the "     " button to lower the mount. 

(Tips: Clear up all obstacles within the range of motion.)

2.Memory Setting

Long press the “          ” or “         ” button for 3 seconds until you hear a beep

indicating that the 

current position has been saved to memory. The “         ” “         ” buttons can each store a 

different position.

3.Recall Memory

Press the “

 ” or “

 ” button and the mount will automatically get to the position saved in the 

corresponding button “   

” or “ 

”.

4.Default Setting

Short press the “ 

” button and the mount will automatically retract to the lowest position. 

To stop it, press the “  ” button again.

5.Reset Mode

Long press the “

 ” button for 3 seconds until you hear a beep, and the mount starts to move 

downwards. Then the mount will move upwards a little bit when reaching the lowest position and 

automatically come to a stop. The system resets successfully when the unit emits two beeps.

Note: The remote control is powered by two AAA batteries (not included).

Troubleshooting Guide

In Front

This Troubleshooting Guide will assist you in identifying and solving common problems and answering questions you may have 
about the product. Contact your place of purchase should the answer to your question or problem not be found in this 
Troubleshooting Guide and/or for any after service parts and sales support.  

1.Possible reasons motorized mount does not respond to remote control. 

A.TV Mount

·
·

The system may be overheating. Check if the unit beeps four times after pressing the button. If so, allow the unit to cool down and return 

    to room temperature. (about 30 minutes)

·

The AC/DC end of the power cord may be unplugged/disconnect from the outlet/mount. Check the connection to ensure the unit 

    has power.  

·

Incorrect operation. Check if the unit beeps once after pressing the button. If so, please follow the instructions found in the manual to 

    properly operate the mount.

The system may be error. Check if the unit beeps three times after pressing the button. If so, please reset the system. 

B.Remote Control

·
·

The batteries in the remote control may be low or dead. Replace the batteries.

·

The remote control may be broken. Check to see if the indicator LED found on the remote lights when a button is pressed. 

If not, contact your place of purchase for a replacement.

The remote control operating distance may be too far and not in range of the mount.  Acceptable range should be less than 30 feet (10m).

2.The TV mount stops moving during operation and emits a long beep.

·
·

The weight of TV may exceed the maximum weight limitation of the mounting system.

·

The motor wire may be broken. Reset the system. If the problem still exists, contact your place of purchase for replacement.

Check to see if a foreign object is impeding the mount from moving. If so, remove the object and discard.

3.The TV mount is making an abnormal noise or sound.

·

contact your place of purchase for a replacement.

Check all power connections and reset the system. If the unit continues to make an abnormal noise, please 

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